Courtyard Providence Downtown

Hotels
•
Courtyard by Marriott
7.9 (1074 reviews)
32 Exchange Terrace at Memorial Boulevard , Providence , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Good food quality
Cons:
Noisy environment
Cleanliness issues

Categories

Cleanliness
6.81
Mentioned issues with dirtiness and a bug sighting indicate lower cleanliness standards.
Service
8.78
Standard service quality for this hotel tier, with some acknowledgment of issues.
Location
9.32
Multiple mentions of a convenient location contributing to a positive sentiment.
Room Quality
7.27
Mentioned problems with furniture and bathroom fixtures impacted room quality.
Amenities
7.8
Issues reported with electrical outlets and housekeeping frequency affected perception of amenities.
Value for Money
6.76
Perceived high price for the quality and experience driven down overall value perception.
Food and Beverage
8.31
Positive feedback on the food quality despite overall experience affecting the rating.
Overall Experience
8.18
Mixed reviews overall but the location and some services provide a balanced experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:00

Property Description

Luxurious Accommodations

Indulge in comfort at the Courtyard Providence Downtown with spacious rooms featuring modern amenities like free Wi-Fi, flat-screen TVs, and cozy seating areas. Enjoy complimentary coffee facilities for a relaxing stay.

Convenient Location

Perfect for both business and leisure travelers, our hotel is conveniently situated across from the Rhode Island Convention Center and WaterPlace Park. Explore the nearby Providence Place Mall for a delightful shopping experience.

Dining Delights

Savor a delightful culinary experience at the Courtyard Bistro, offering a selection of Starbucks beverages, cocktails, and dinner options. Unwind at our outdoor patio or maintain your fitness routine at the on-site gym.

Book now for an unforgettable stay at the Courtyard Providence Downtown.

Important information:

Please note that guests must be at least 21 years of age to check in at Courtyard Providence Downtown.

Free newspapers are available in the hotel lobby.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

7.9
Based on 1074 reviews
Cleanliness: 6.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 7.8
Value for Money: 6.76
Food and Beverage: 8.31
Overall Experience: 8.18
P
Pricilla • couple • pt
10
2026-07-16 • via Nuitee
Y
Yin • family_with_children • us
9
2026-07-10 • via Nuitee
E
Experienced Traveller • family_with_children • us
9
Will stay again next year!
Pros:

David Alvarado: Manager - OUTSTANDING!!! We stayed at the Marriott Courtyard Downtown as it was convenient for our event: ice hockey tournament. David arranged for our entire group to use the common area for a team building get together. Parents and players bonding - one person is sometimes all it takes to make or break a team....David Alvarado and HIS team helped ours. Thnak you.

Cons:

House keeping did not clean the room unless reminded.

2026-07-08 • via Nuitee
O
Omar • couple • us
10
2026-07-06 • via Nuitee
T
Travel792057 • Family
6
Really nice place... terrible a/c
Pros:

I really like this hotel, esthetically... comfy carpeted hallways, a nice, refreshing clean smell, and we had a nice-sized room on the top floor (7th) all the way down at a corner. I believe we had a view of the south and east.

But what pissed me off about room 701 was the air conditioner. We had it set as low as it could go, 66F, and I figured maybe it was warm in there because of the sunlight flooding in. I closed the curtains and we left to see WaterFire.

It was nice to be located not far from that area, because it started to rain about an hour into the WaterFire experience. But once we got back, I realized that the problem with the a/c was NOT the sunlight. In fact, I realized that ALL NIGHT LONG, and my sleep was pretty bad. Gonna suck to drive back to NYC today. Get that caffeine-gun ready for me!

We ordered a delivery from Sakura, which was pretty far, so it took an hour to receive it. That's ok. But I wish I realized that I had to get dressed again to go downstairs to pick up the food in the lobby, because the hotel does not allow deliveries up to the rooms. I think the policy is fine and understandable... but keep this in mind so you don't wind up like me.

The hotel deserves more than the 3 stars I gave it, but when you cheap out on something as important as a/c... I draw the line there.

I would definitely return if I was guaranteed a better a/c here in the future.

2026-07-05 • via Tripadvisor
H
Howard • extended_group • us
10
2026-07-04 • via Nuitee
B
Bree • family_with_children • us
5
Adequate but prob wouldn't choose to stay there again.
Pros:

Location. Friendly staff

Cons:

Reserved two queens for my kids an myself. They didn't have any when we arrived. Had to settle for a King and a very uncomfortable sofa bed which I had to make myself.
No housekeeping during our entire stay.
"restaurant" was very meh

2026-07-01 • via Nuitee
M
Michelle • solo_traveller • us
4
Pros:

Anastasia

Cons:

No computers to use, air conditioning blew heat, no air conditioning in gym, noisy

2026-06-29 • via Nuitee
H
Haugen • family_with_children • no
10
2026-06-19 • via Nuitee
C
Chris • extended_group • gb
9
2026-06-19 • via Nuitee
D
David • couple • gb
9
Great stay for a couple of days right in the heart of Providence. Spacious and bright room.
Pros:

Great central location, lots of space.

Cons:

Nothing.

2026-06-17 • via Nuitee
J
Jane • extended_group • us
10
Perfect location for downtown and Brown!
Pros:

Location a great staff

Cons:

Nothing

2026-06-13 • via Nuitee
L
Lynnette • couple • pa
7
Was very nice stay
Pros:

The room was very nice and clean, the location was excellent!

Cons:

The bed had a matrice cover that was too thick which made it too soft, and this gave me back pain

2026-06-08 • via Nuitee
M
Meichen • solo_traveller • tw
8
2026-05-24 • via Nuitee
A
ALDO • extended_group • ve
9
Pros:

Ubicación

2026-05-22 • via Nuitee
D
Daquan • couple • us
10
2026-05-17 • via Nuitee
L
Laura • family_with_children • us
1
Volleyball tournament
Cons:

We were moved to 3 different rooms because the rooms did not accommodate our three guests. We were given one king bed for 2 adults and a teen. The final room was under construction and didn’t have curtains on the windows.

2026-05-16 • via Nuitee
M
Mirella • couple • us
8
2026-05-16 • via Nuitee
R
Richard • extended_group • us
10
2026-05-16 • via Nuitee
M
Matthew • solo_traveller • us
8
2026-05-09 • via Nuitee