Courtyard Providence Downtown

Hotels
•
Courtyard by Marriott
7.9 (1044 reviews)
32 Exchange Terrace at Memorial Boulevard , Providence , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Good food quality
Cons:
Noisy environment
Cleanliness issues

Categories

Cleanliness
6.81
Mentioned issues with dirtiness and a bug sighting indicate lower cleanliness standards.
Service
8.78
Standard service quality for this hotel tier, with some acknowledgment of issues.
Location
9.32
Multiple mentions of a convenient location contributing to a positive sentiment.
Room Quality
7.27
Mentioned problems with furniture and bathroom fixtures impacted room quality.
Amenities
7.8
Issues reported with electrical outlets and housekeeping frequency affected perception of amenities.
Value for Money
6.76
Perceived high price for the quality and experience driven down overall value perception.
Food and Beverage
8.31
Positive feedback on the food quality despite overall experience affecting the rating.
Overall Experience
8.18
Mixed reviews overall but the location and some services provide a balanced experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:00

Property Description

Luxurious Accommodations

Indulge in comfort at the Courtyard Providence Downtown with spacious rooms featuring modern amenities like free Wi-Fi, flat-screen TVs, and cozy seating areas. Enjoy complimentary coffee facilities for a relaxing stay.

Convenient Location

Perfect for both business and leisure travelers, our hotel is conveniently situated across from the Rhode Island Convention Center and WaterPlace Park. Explore the nearby Providence Place Mall for a delightful shopping experience.

Dining Delights

Savor a delightful culinary experience at the Courtyard Bistro, offering a selection of Starbucks beverages, cocktails, and dinner options. Unwind at our outdoor patio or maintain your fitness routine at the on-site gym.

Book now for an unforgettable stay at the Courtyard Providence Downtown.

Important information:

Please note that guests must be at least 21 years of age to check in at Courtyard Providence Downtown.

Free newspapers are available in the hotel lobby.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

7.9
Based on 1044 reviews
Cleanliness: 6.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 7.8
Value for Money: 6.76
Food and Beverage: 8.31
Overall Experience: 8.18
J
Jewel • couple • us
3
Overpriced, under construction
Pros:

Location

Cons:

There was no mention prior to check-in that the hotel was under construction. The dust, the smells of plasters and paint bothered my allergies so much. The noise of banging and tools didn't help either. I paid over $500 for two nights. Then, the price dropped almost $100 before check in, and the price was not honored. At check-in, I gave the gentleman my card and told him I wanted to use that instead of the card on file. He never even took the card info and told me I was good. I was charged to the card I told him I DIDNT want to use. It absolutely was not worth it.

2026-04-16 • via Nuitee
W
Washington • couple • us
1
2026-04-14 • via Nuitee
F
Francesca • family_with_children • us
9
2026-04-13 • via Nuitee
T
TaNisha • couple • us
5
2026-04-09 • via Nuitee
R
Ron • solo_traveller • us
1
2026-04-09 • via Nuitee
N
Nive • family_with_children • hk
8
Pros:

I always look for a Courtyard Marriott first when I'm booking any short stay. I know I will get good value for a high quality, clean and updated room. Even after a long drive or a late night I know I will have an easy check in and a good night sleep. The Providence Courtyard met these high standards but the staff exceeded them.

Cons:

The new carpet smell from the renovations. Air filters would be helpful.

2026-04-08 • via Nuitee
C
Christian • extended_group • de
10
2026-03-30 • via Nuitee
S
Siem • solo_traveller • nl
10
2026-03-29 • via Nuitee
P
PSUEmily • Business • Erie, Pennsylvania
10
Renovations are Lovely
Pros:

I want to give this hotel some love because I was honestly hesitant to stay here based on the reviews I had read—and I am super glad I booked here anyway! Yes, the hotel is currently being refurbished. My floor (6) was totally finished and absolutely beautiful. I had a corner room with views of two sides of the city, including the Capitol.

There is a little dust but I never noticed noise. I did have an issue at check in with my card not working for parking but someone walked with me to make sure it worked once they reprogrammed it (I think the other person at the desk simply forgot to).

The workout area was a good size. It says it opens at 6am, but I was able to use my key to get in at 5:50am (was in town for a conference so had a lot of early mornings).

Speaking of conferences, this was a very short walk to the Convention Center. It was just over a block, and there was Cafe Nero for amazing coffee on the way.

You could also walk to the Capitol, train station and Providence Place (huge mall). I would totally stay here again, especially nice the are totally finished with the renovations.

2026-02-22 • via Tripadvisor
K
krista_potvin • Solo travel
10
Wonderful stay!
Pros:

Really nice staff in the lobby. Welcoming and genuinely kind. Grateful!😇

2026-02-15 • via Tripadvisor
J
Johanna • couple • us
6
I was shocked to see a marriot in this condition. I would never recommed this place
Cons:

The first room we got wasn’t even cleaned. The second room we got the air conditioner hardly work. It was unbearably hot. The halls were t vacuumed ever. I would like it if I was refunded for my stay.

2026-01-19 • via Nuitee
D
Danielle • solo_traveller • us
8
I would definitely recommend this hotel for someone looking for an affordable stay in Providence.
Pros:

The location was great, I was able to walk to everything I wanted to see. The bed was super comfortable.

Cons:

The elevator was broken, so I had to wait on an employee to take me up from the lobby. The bathroom was a bit outdated and a bit musty.

2026-01-19 • via Nuitee
A
Andrzej • family_with_children • us
9
2026-01-19 • via Nuitee
S
stanwood • couple • us
6
Just okay.
Pros:

The location was very close to downtown and the freeways making it very accessible

Cons:

First room - the ac didn’t work. In both rooms, the height of the shower was barely 7 ft, as someone who is 6’6” this was not enjoyable. There was one morning when the entire bistro was shut down to be cleaned and no breakfast was available. There was another evening where the bartender didn’t show up and so the bistro was closed.

2026-01-19 • via Nuitee
J
Jonathan • family_with_children • us
7
Ok.
Cons:

Having to pay for parking is absolutely terrible.

2026-01-19 • via Nuitee
B
Bohica12 • Couples • Suffield, Connecticut
4
No bueno
Pros:

Incomprehensible how screwed up the reservation and the front desk were. Couldn’t get in or out of the parking area I paid $34 to use. Still waiting to see if they can fix charging me when the reservation was using points.

2025-12-25 • via Tripadvisor
D
David • couple • de
9
2025-12-25 • via Nuitee
C
Christopher • family_with_children • us
5
Everything went very well with the exception of seeing a bug.
Pros:

Location and ease of early check in.

Cons:

Dirty, I saw a bug on my luggage.

2025-11-24 • via Nuitee
A
andybN4546NL • Couples
4
Read the reviews-don’t just like at the average rating
Pros:

To start with I’m a Marriott rewards member and used points to reserve a room with a king bed. After a long drive and checking in, we got to our room to find a queen bed. So I went back down downstairs to the desk and noted that we had requested a king bed. They switched the room, but no apology, no acknowledgment of a mistake. The room itself is fine but the toilet paper holder is coming out of the wall in the bathroom. But the worst part - and my regret from not reading other reviews - is the road noise. Drivers in Providence either a) don’t have a muffler b) rev their engines at every light or c) both. Worst night of sleep in a long time.

2025-11-16 • via Tripadvisor
R
Renaud • solo_traveller • fr
9
2025-11-12 • via Nuitee