Courtyard by Marriott Rocky Mount

Hotels
Courtyard by Marriott
7.4 (500 reviews)
250 Gateway Boulevard , Rocky Mount , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.68
Several mentions of rooms not being clean enough and specific issues with cleanliness.
Service
8.65
Staff described as amazing and super friendly by multiple reviewers.
Location
8.19
Location praised for convenience and accessibility.
Room Quality
6.64
Rooms reported as outdated and some facilities not as expected.
Amenities
6.67
Issues with advertised amenities not being available, like the hot tub.
Value for Money
7.13
Mixed sentiments regarding the pricing for the quality experienced.
Food and Beverage
7.68
Food received some positive remarks, but there were complaints about breakfast.
Overall Experience
7.55
Overall experience reflects a mix of positives and significant negatives affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:46

Property Description

Convenient Location
Located just 2.8 miles from Interstate 95 and a short drive to Rocky Mount Arts Center, Courtyard by Marriott Rocky Mount offers easy access to nearby attractions.

Amenities Galore
Enjoy free Wi-Fi, on-site parking, a Courtyard Bistro serving American cuisine, an indoor pool, hot tub, fitness center, and laundry facilities during your stay.

Comfortable Accommodations
Relax in guest rooms equipped with a coffee maker, mini-refrigerator, and microwave, ensuring a comfortable and convenient stay.

Book your stay at Courtyard Marriott Rocky Mount now for a memorable experience in North Carolina!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 500 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.19
Room Quality: 6.64
Amenities: 6.67
Value for Money: 7.13
Food and Beverage: 7.68
Overall Experience: 7.55
S
Susan couple us
5
It was sufficient.
Pros:

There was no breakfast

Cons:

It is an old worn down property.

2026-04-17 via Nuitee
D
Dulcie solo_traveller us
10
2026-04-16 via Nuitee
T
Tunisia family_with_children us
8
Pros:

Front desk staff was efficient. Close to eatery and shops. Room was nicely decorated.

Cons:

The bathroom needed some updates (peeling in the tub).

2026-04-15 via Nuitee
S
Stroder family_with_children us
10
Pros:

Very nice hotel!

2026-04-14 via Nuitee
B
Billie Jo family_with_children us
9
Pros:

Staff was top notch! Everyone was soo nice especially the front desk ladies!

Cons:

Price! Would have been better if they had offered breakfast

2026-04-09 via Nuitee
A
Alice couple us
7
Cons:

While a good value for a budget traveler, be prepared for an old hotel, including an old and visibly lumpy bed.

2026-04-06 via Nuitee
A
Anthony family_with_children us
10
2026-04-02 via Nuitee
S
sherika family_with_children us
10
2026-03-28 via Nuitee
V
Vickie couple us
9
Pros:

Front desk very friendly

2026-03-23 via Nuitee
S
sharon couple us
7
Good value! Staff is very helpful and welcoming
Pros:

It was clean, the staff were exceptionally friendly and helpful

Cons:

It could use an update. Rooms look like an older hotel.

2026-03-21 via Nuitee
B
Bill solo_traveller us
7
Cons:

No free breakfast.

2026-03-20 via Nuitee
T
tamkai family_with_children us
10
2026-03-19 via Nuitee
S
Susan couple us
8
Pros:

Very convenient, the staff were great! The bed was very comfortable! Loved that there was a bistro, delicious flatbread!

2026-03-19 via Nuitee
A
andyh431 Family Maryville, Tennessee
8
Friendly staff
Pros:

The hotel was an older property. It has a caring and friendly staff that take care of it. Our TV (small for room) did not work and we were offered a different room. Some of the wallpaper in the bathroom had been patched and the tub was on the small side. The hotel is next to an interstate and had road noise throughout our stay. Hospital is nearby as well.

2026-03-16 via Tripadvisor
S
shawne family_with_children us
10
2026-03-13 via Nuitee
J
Jackson family_with_children us
6
A 3 star hotel in regards to cleanliness, but the kind staff makes up for it.
Pros:

The staff were everything you would want from hosts! The woman at the front desk who checked me in was extremely kind and helpful and even recommended local food. We had an early check out (3am) and the gentleman working the front desk was kind enough to help us with our bags and fill my breast milk cooler with ice from the bar so we didn't have to walk to the second floor. The first floor ice machine was out of order.

Cons:

We stayed on the first floor and I'm not sure if it was due to being so close to the pool, but the entire floor was extremely humid. Humid to the point where the carpet in our room felt damp.... Also there was an unpleasant odor in the room coming from said carpets. They clearly needed to be cleaned because the bottom edge of the curtains that rested on the carpet was stained an orangey brown.

2026-03-12 via Nuitee
S
sharon couple us
7
It was adequate. It was fine to stay for one night
Pros:

Service was very friendly.

Cons:

The hotel rooms could use an update. Bathroom was old

2026-03-05 via Nuitee
S
Shakiya couple us
6
I enjoyed my stay my daughter was there with her volleyball team everything was beautiful the food was amazing. The nigh
Pros:

Everything was nice well kept , great food.

Cons:

Night time front desk staff. Rude / disrespectful. Unprofessional

2026-03-05 via Nuitee
L
Latesha family_with_children us
7
Pros:

I liked the helpfulness of the staff and the room.

Cons:

The elevator wasn't working, so this is why I couldn't provide a 10 rating for the facility or that the property met my expectations.

2026-03-04 via Nuitee
M
Melena family_with_children us
8
2026-02-26 via Nuitee