Hyatt Centric Downtown Portland

Hotels
Hyatt Centric
8.7 (616 reviews)
601 SW 11th Avenue , Portland , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High parking costs
Slow room service

Categories

Cleanliness
8.55
Generally clean with some positive mentions, but concerns about room service.
Service
9.05
Staff is frequently noted as friendly and helpful, especially Jake at the front desk.
Location
9.05
Excellent location with access to restaurants and transportation noted multiple times.
Room Quality
8.55
Rooms are generally well-received, but there are minor concerns regarding noise and comfort.
Amenities
8.55
Good amenities noted, but specific comments were limited.
Value for Money
8.55
Good value for a hotel of this standard, but parking costs were mentioned as high.
Food and Beverage
8.55
Positive mentions of meals and room service quality, especially breakfast.
Overall Experience
8.75
Overall experience was very positive, with guests expressing enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:26

Property Description

Luxurious Accommodation
Experience comfort and style at Hyatt Centric Downtown Portland with air-conditioned rooms and stunning city views. Each room is equipped with modern amenities including a flat-screen TV and a safety deposit box, ensuring a relaxing stay for all guests.

Convenient Facilities
Enjoy the convenience of a fitness centre, free WiFi, and a 24-hour front desk at our 4-star hotel. Whether you're here for business or leisure, our attentive staff and on-site ATM are here to cater to all your needs.

Prime Location
Located near top attractions like Portland Art Museum and Governor Tom McCall Waterfront Park, Hyatt Centric Downtown Portland is the perfect choice for travelers seeking to explore the best of the city. Book your stay now and make the most of your visit to Portland!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

8.7
Based on 616 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.75
M
Monika extended_group de
9
Super komfortables und modernes Hotel mit tollem Personal
Pros:

Top Hôtel, sehr komfortabel mit tollem Personal am Empfang und besonders der Barkeeper war ein absoluter Profi.

Cons:

Frühstück war leider mittelmäßig, Bedienung bemüht, Qualität des Frühstücks mittelmäßig

2026-06-05 via Nuitee
I
Integrity101 NONE Seattle, Washington
10
Clean well-located Hyatt in Portland, OR
Pros:

Location is excellent. Hotel is modern and nice. Really enjoyed this - it was my 2nd time to stay there. The staff was all quite warm and friendly.

2026-06-01 via Tripadvisor
T
Trek27153477542 NONE
10
Repeat visitor
Pros:

I’ve stayed here several times, you cannot beat the location. It is walking distance to so many great coffee shops, restaurants, bars, etc. Kind and attentive staff from the valet to the front desk, the room was immaculately clean as well. I booked/checked in after 10pm during my most recent Portland trip because the Airbnb I originally booked was sketchy and I decided to leave. I instantly felt more comfortable in the hotel and am basically over Airbnb at this point. One of the better value hotels in a great pocket of downtown Portland, highly recommended!

2026-05-31 via Tripadvisor
A
Ankit family_with_children in
10
2026-05-31 via Nuitee
M
Misa couple us
7
Overall comfortable but felt dirty because of the flooring.
Pros:

Comfortable bed and pillows, they gave a lot of towels, and the shower pressure was good.

Cons:

The design of the room looks unconstructed especially with the flooring and ceiling. I felt uncomfortable walking without shoe with the flooring looking dirty (weird marks everywhere on the floor), and no slippers were provided, we bought our own. There was specs of white paint, and red paint (reminds me of blood) which makes me feel uncomfortable. I understand if it’s part of the design but it’s definitely not for me.

2026-05-29 via Nuitee
H
Hanna couple ua
8
Overall it was a good stay.
Pros:

Attentive Front Desk, clean and well-decorated room, hot shower and great location

Cons:

The card reader in the elevator had issues reading cards, and the room did not have a kettle to boil some water.

2026-05-29 via Nuitee
1
191ricd Business
4
Not the best bed experience
Pros:

They need to splurge for fitted bottom sheets. There beds are REALLY messy. Not tight and crisp and comforting at all.

2026-05-28 via Tripadvisor
M
Manuela (Nely) family_with_children us
8
Great location!
Pros:

Excellent CS from the front desk!

Cons:

Incomplete food orders at the restaurant

2026-05-28 via Nuitee
J
Jenni solo_traveller us
10
I would definitely stay here again, staff went above and beyond for me on my birthday weekend!!
Pros:

It was close to so much, very clean, and great staff!

Cons:

Only thing missing was a hot tub.

2026-05-26 via Nuitee
I
imge family_with_children tr
8
2026-05-24 via Nuitee
C
Coastal09743965193 Business Downey, California
10
Great Stay!
Pros:

The customer service at Hyatt Centric Portland is second to none. They are hospitable, kind, welcoming, and always happy to assist.

2026-05-18 via Tripadvisor
A
aarontR5630RE Business Grand Junction, Colorado
10
WOH is the best, so is Hyatt Centric PDX
Pros:

Best downtown location for restaurants and easy freeway access. Love WOH and Annie in the bar along with Zach are the best. Love Jeffrey working overnight too.

2026-05-17 via Tripadvisor
O
Odyssey10238193570 NONE Taichung
10
Great 👍
Pros:

The staffs are so nice and friendly and with smiles ,rooms are always clean and comfortable,quiet good places to stay ~😊

2026-05-13 via Tripadvisor
C
cindijames70 Family Barrington, Rhode Island
2
Book Somewhere Else
Pros:

I rented 2 rooms for 2 nights as my family and I were visiting Portland before heading back to the east coast. The front desk and restaurant staff were all wonderful...they should all be working for a Marriott hotel however. The first morning after a shower I noticed tons of hair that came from the corner on the bathroom floor. As I looked further it was clear these areas are not clean. The bathrooms should have extra focus when housekeeping cleans. These were clearly not. Also I noticed hair around the feet of one of the wardrobes. I did report it after we checked out and provided the attached photos. If it were my hotel and the guest didn't automatically go to Google to post a review, I'd make sure to reach out to them. Poor hotel management in my opinion and will stick to my Marriott hotels from now on.

2026-05-12 via Tripadvisor
M
Meggan solo_traveller us
9
Pros:

Nice and accommodating staff, great locations not far from lots of shops, restaurants, and the waterfront, super comfy bed, cool setup in the room, great amenities

Cons:

The light above my desk didn't work. No microwave in room.

2026-05-10 via Nuitee
C
Cat solo_traveller nl
8
Pros:

staff were amazing! Great loco!

2026-05-08 via Nuitee
5
517marileeh NONE Eugene, Oregon
10
Fantastic Hotel
Pros:

Fantastic hotel! The rooms were extremely comfortable, and the cleanliness was outstanding. The staff went above and beyond to make sure I had everything I needed during my stay. I usually stay at the Hyatt Convention Center, but I’ll be choosing this hotel from now on. Great location as well!

2026-05-04 via Tripadvisor
G
Geri couple us
10
2026-05-03 via Nuitee
J
Judy solo_traveller us
8
Great location and welcoming staff.
Pros:

The location and staff were available and helpful.

2026-05-01 via Nuitee
J
J6404GPdeniseg NONE
10
Great City Location with Excellent Staff
Pros:

Location is perfect. We were visiting Portland for the first time, and the location of the hotel is ideal. The rooms are exceptionally clean, and the staff is some of the best I have ever encountered when travelling. Be sure to stop in at the bar area and ask for Annie - she was such a great representative of the hotel and city and was very helpful to our group.

2026-04-30 via Tripadvisor