Days Inn by Wyndham Membury M4

Nice stay very surprised about all

Clean room, comfortable bed, all required facilities (including microwave and toaster available from reception) and a very friendly helpful gentleman (Alwin) on reception.

After my car broke down at Membury Services, I was left waiting from 1pm for the RAC to recover me. By 11pm, with no sign of assistance and little hope of being collected that night, I decided to check in to Days Inn so I could get some rest.

I was helped by one receptionist when I arrived late that evening and another the following morning, both of whom were exceptionally kind and understanding. After an incredibly stressful day, their warmth and compassion genuinely restored my faith in humanity - thank you!

The hotel is a little tired in places, but it was clean and comfortable. Free parking is included with your stay. It represented good value and was exactly what I needed in a last minute emergency.

Note to anyone reading this: NEVER USE RAC FOR BREAKDOWN COVER. It's now 48 hours on and my vehicle is still stranded at Membury Services.

Good location and super friendly and helpful staff. Toilet re-filling all night which was noisy.

This hotel is well run & very clean & comfortable. Feels very safe for a lady travelling alone to visit family.
Alwin on reception always polite & very helpful as are all the staff. I always enjoy my stay here. Your staff are your greatest asset, treat them like the gold they are.

Amazing hotel
Very clean and comfortable
Very friendly and helpful staff
Most comfortable beds
Nice and quite.
Use of microwave and toaster

Very nice place to stay all lot is scholar for food
The staff was welcoming and professional
The room was clean and had everything you need

Bathroom clearly not been cleaned.
Reception smelled like a cess pit.
£47 to stay here not worth more than £30 for the cleanliness of the place

Peaceful and quiet stay.
Friendly staff.
Place has restaurant in the service area.
Most restaurant and store close by 10pm.

NIce clean room, and ideal location. Food is limited and mainly fast food. Needs a decent restaurant. Quiet bearing in mind its a Motorway service station. Reasonable facilities though.

I had a wonderful stay at this hotel and couldn’t be happier with the experience. From the moment I arrived, the staff were warm, professional, and always ready to help. The room was spotless, comfortable, and beautifully maintained, with all the amenities needed for a relaxing stay.
Room 121 my fav

I would absolutely stay here again and highly recommend this hotel to anyone looking for comfort, quality service, and a great overall experience.

In the dark it's difficult to find, I got out of my car and went and had a look around, the couple checking in behind me said the same thing. Apparently the signage isn't worth repairing/illuminating. I was late booking and got hopefully the worst room in the place, behind reception room 18? Sad doesn't begin to describe the neglect, it's not that housekeeping aren't doing their job, it's years of neglect. Rust around taps, hot water takes a while to come thru, the bath anti slip looked so disgusting I covered it with the hand towel before using shower. The loo seat was yellow from years of staining, a massive pube on the edge of the bath, yuk. On one of the mugs there was a sticker 'For rectal use only', one of the other guests sense of humour I guess. I removed it. Duvet cover had a couple of blood spots, I checked under the sheet for signs of bedbugs, it was that bad in the room. The bed was uncomfortable, however, the creaking floorboards above and a whistling .... in the corridor late at night, the outside noise were more irritating than the uncomfortable bed. The whole experience puts me off Days Inn after a previously good experience. The TV didn't have hygienic style controls that every other budget hotel seems to have, in the circumstances that was probably the least troubling part of the room. Obviously I wiped every touch surface around.

The stay was everything I needed it to be. Somewhere to put my head down with the facilities I needed. As I checked in of an evening and actually extended my stay, I met a young and very conscientious woman called Steffi. She wore a smile which was contagious and greeted me in a friendly manner. I needed a few bits and bobs in my room replacing/topping up during the time I was there and she was only too happy to help. I would go as far as booking this same hotel again having received such great service. For me it is things like this that resonate and leave a lasting imprint. So Steffi, keep up the good work, keep doing what your doing and you take a pleasant stay to a brilliant stay!

My wife and I found ourselves unexpectedly staying at the Days Inn Membury after an accident on the M4. Receptionist and front desk Alwin de Melo was understanding of our situation and incredibly helpful throughout, advising us of places to eat etc. He made a difficult situation much easier with his advice, empathy and professionalism. A lovely man who went above and beyond his job description and we truly grateful.
Adrian rondel

I want to commend Alwiy for his excellent customer service during my business trip last week. I had a booking issue that Alwiy sorted for me, and his friendliness and can-do attitude was a pleasure to deal with. He provided a warm welcome and I will now stay in Membury services over Chievely when working in the area as his service was a difference-maker.

Nice big family room with new beds. Great value for money. Especially Alwin was very friendly and helpful, directing me to some vegan options for breakfast and helping with the heating in the evening :)

Hi my mum was very very good
The rumor spotlessly clean
The shower was baking hot
The downside is you had to pay £5 parking
But that's not much downside
The reception staff of friendly
And is in a good location
I could not give this hotel a 10 star review

All very nice and pleasant
The rooms was clean and had everything you need plus extras available on the reception desk
The staff was welcoming and professional

Stayed to put my head down for a night before heading overseas on a trip. Really comfortable bed and the team were friendly.

It was difficult to find the hotel in the dark within the service station. Receptionist was good but everything else was very poor. Rooms lacked comfort. Our room was cold and heater did not work. Breakfast voucher was for adjacent services and only redeemable for a cooked breakfast. They would not swap for a far cheaper toasted tea cake so we had to buy that on top of the £10 already paid. Car park £5 fee was not included in the hotel price (obviously guests staying in a motorway service station would need transport to get there? ) and the rooms were far more expensive than our previous night's stay over 200 miles away. Other guests inconsiderately were drinking in the lobby till 3am then continued the party in rooms above us meaning we had very little sleep. Receptionist apologised but it clearly was not her fault.