Ramada by Wyndham Bristol West

Hotels
Wyndham Hotels & Resorts
8 (162 reviews)
Gordano Motorway Service Area M5 J19, Portbury, Bristol, England, BS20 7XG , Bristol , GB

Pets allowed

Facilities

Fitness facilities
Express check-out
Electric car charging station
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Garden
Express check-in/check-out
Wheelchair accessible
Fitness facilities
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Comfy beds
Cons:
Poor cleanliness
Limited food options
Inadequate amenities

Categories

Cleanliness
7
Multiple mentions of poor cleanliness, such as stained carpets and used towels.
Service
9.5
Staff received positive feedback for being excellent and helpful.
Location
8.5
Conveniently located for the motorway, suitable for quick stops.
Room Quality
7.5
Rooms in need of refurbishment, with issues like lumpy pillows and hot room.
Amenities
7
Limited amenities noted, such as lack of WiFi and poor food choices.
Value for Money
7.5
Price considered high for the quality provided; some found it expensive.
Food and Beverage
8.5
Food quality was praised despite limited choices due to circumstances.
Overall Experience
8.5
Overall a pleasant stay, though issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:41

Property Description

Fitness Center and Garden Views
Indulge in the hotel's fitness center or relax in the garden while enjoying the serene surroundings.

Dining and Room Service
Savor British cuisine at the Junction Restaurant with a trendy bar/lounge, or opt for convenient room service during restricted hours for a cozy night in.

Convenient Amenities
Benefit from complimentary wireless internet, express check-in/out, and daily housekeeping. Take advantage of RV/bus/truck parking and enjoy buffet breakfast for a fee.

Appreciate easy access to nearby attractions like Clifton Suspension Bridge and Ashton Gate Stadium when staying at Ramada by Wyndham Bristol West. Book now for a delightful and convenient stay.

Important information:

  • Up to 2 children 12 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8
Based on 162 reviews
Cleanliness: 7
Service: 9.5
Location: 8.5
Room Quality: 7.5
Amenities: 7
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.5
S
Susan family_with_children gb
8
Excellent stay in hotel in the middle of motorway services chaos
Pros:

It was well placed for our trip. Comfortable beds and very clean throughout. Rooms were dog friendly and well catered for. Restaurant meals were value for money. Would stay again if in the area

Cons:

No walk in shower

2026-06-27 via Nuitee
D
david solo_traveller gb
8
2026-06-27 via Nuitee
E
Elizabeth couple gb
6
Stayed to break trophy to Torquay. Took ages to find safe parking by Trucks.Nothing nearbyby hote
Pros:

Excellent chef got a fried egg

Cons:

We were late but still had what we wanted

2026-06-26 via Nuitee
M
michelle solo_traveller gb
4
Cheap clean hotel cater to your basic needs but hot in summer and be cold in winter.
Pros:

Cleaniness. Cooked Breakfast was poor quality but nice coffee machine and pastries/cereals. Firm bed but comfy enough extra pillows sockets by the bed. Pleasant staff, and you are near the services so choice of places to get food. Breakfast is £11.99

Cons:

No air con but at least there was a fan. Get what you pay for I guess but apart from reception area corridors and rooms were like when you open the oven and the heat hits you, there was a plug in radiator in the corner of the room so i guess in the winter months thats the only source of heat. So in summer you will cook and in winter you will freeze. Cooked Breakfast was poor quality and cheap yogurts. Cleaniness was good but somes ones dirty cotton buds were in the bathroom bin.

2026-06-26 via Nuitee
S
Stephen solo_traveller gb
8
2026-06-25 via Nuitee
M
Michael solo_traveller gb
9
Pros:

Location easy access m5

Cons:

Aircon would be nice

2026-06-24 via Nuitee
E
Eric couple nl
5
Eenvoudig hotel met vriendelijk personeel
Pros:

Eenvoudig, maar schoon hotel en grote kamer. Met.hoge buiten temperatuur kan het wel warm worden, nu moest raam op kiertje (gaat niet wijd open) en dan k9mt veel geluid van omgeving (airco/ventilatie van keuken) ontbijt is ok, maar niks bijzonder.

Cons:

Interueur heeft upgrade/update , oogt nu shabby

2026-06-21 via Nuitee
R
ROBERT solo_traveller gb
5
Still hit and miss.
Pros:

Certainly some improvements.

Cons:

Still have the most poorly designed wash basin I have come across in travelling 42 countries.
Charging £5 a day now parking-at a motorway services hotel= gouging. Poor show that.

2026-06-21 via Nuitee
K
Kathy couple gb
2
lousy stay in a sub standard hotel
Pros:

The evening bar service (a young man) was very good
The windows in the room could be opened

Cons:

Bed - uncomfortable
only one spare pillow in a room for 2 people
Room not serviced on Sunday
Room serviced on Saturday but badly and incomplete
No hand towels available
No suitcase stand available
Breakfast - selection limited, quality poor, food not hot and left in trays for far too long
Inadequate car parking close to entrance of the hotel
Grounds in front of hotel needed a gardener and their bins emptied

2026-06-20 via Nuitee
U
Ulon solo_traveller gb
10
2026-06-19 via Nuitee
K
kenneth solo_traveller ie
7
Pros:

Location

Cons:

Not much it wad a stopover

2026-06-18 via Nuitee
V
Vince solo_traveller gb
8
2026-06-17 via Nuitee
D
Darren solo_traveller gb
8
Great stop en route to cornwall
Pros:

Location

Cons:

Got a parking fine because my details didn’t go into the machine prolerly - this was subsequently cancelled

2026-06-15 via Nuitee
S
Susan couple gb
8
Convenient
Pros:

Pleasant staff

Cons:

Not enough pillows

2026-06-13 via Nuitee
G
Ghituleacu couple gb
10
2026-06-13 via Nuitee
R
Rees_thomas couple gb
10
2026-06-13 via Nuitee
M
Marcin family_with_children pl
8
Pros:

Łatwy dojazd i do Bristolu i na lotnisko

2026-06-11 via Nuitee
R
Robert extended_group gb
6
Interior of the hotel is getting tired in parts.
Pros:

Location

Cons:

The interior is getting tired.

2026-06-11 via Nuitee
B
Bunford solo_traveller gb
10
2026-06-10 via Nuitee
T
Tasker extended_group gb
7
A very satisfactory night’s rest.
Pros:

Excellent evening meal

Extremely pleasant staff

Cons:

Slight crack in washbowl
Room was cold and the heater wouldn’t turn on.

2026-06-10 via Nuitee