Ramada by Wyndham Bristol West

Hotels
Wyndham Hotels & Resorts
8 (162 reviews)
Gordano Motorway Service Area M5 J19, Portbury, Bristol, England, BS20 7XG , Bristol , GB

Pets allowed

Facilities

Fitness facilities
Express check-out
Electric car charging station
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Garden
Express check-in/check-out
Wheelchair accessible
Fitness facilities
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Comfy beds
Cons:
Poor cleanliness
Limited food options
Inadequate amenities

Categories

Cleanliness
7
Multiple mentions of poor cleanliness, such as stained carpets and used towels.
Service
9.5
Staff received positive feedback for being excellent and helpful.
Location
8.5
Conveniently located for the motorway, suitable for quick stops.
Room Quality
7.5
Rooms in need of refurbishment, with issues like lumpy pillows and hot room.
Amenities
7
Limited amenities noted, such as lack of WiFi and poor food choices.
Value for Money
7.5
Price considered high for the quality provided; some found it expensive.
Food and Beverage
8.5
Food quality was praised despite limited choices due to circumstances.
Overall Experience
8.5
Overall a pleasant stay, though issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:41

Property Description

Fitness Center and Garden Views
Indulge in the hotel's fitness center or relax in the garden while enjoying the serene surroundings.

Dining and Room Service
Savor British cuisine at the Junction Restaurant with a trendy bar/lounge, or opt for convenient room service during restricted hours for a cozy night in.

Convenient Amenities
Benefit from complimentary wireless internet, express check-in/out, and daily housekeeping. Take advantage of RV/bus/truck parking and enjoy buffet breakfast for a fee.

Appreciate easy access to nearby attractions like Clifton Suspension Bridge and Ashton Gate Stadium when staying at Ramada by Wyndham Bristol West. Book now for a delightful and convenient stay.

Important information:

  • Up to 2 children 12 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8
Based on 162 reviews
Cleanliness: 7
Service: 9.5
Location: 8.5
Room Quality: 7.5
Amenities: 7
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.5
C
Cheryl
8
Pros:

Did the job just a stop over on a long journey

2025-10-04 via Nuitee
O
olabode
10
Pros:

Parking space is limited

2025-10-01 via Nuitee
A
Apostle Venassie
4
Pros:

The room was nice but it only had one towel

2025-09-29 via Nuitee
S
Shelly
4
Adequate
Pros:

Basic requirements there but no WiFi, no reception service when i tried to call from my room. VERY VERY limited food choices from the restaurant apparently due to there being no delivery that day.. felt for the reception staff as they had to keep saying no to my choices. They did manage to get the kitchen to rustle up something. Reception staff where excellent.

2025-09-27 via Nuitee
L
Lee
4
No wifi
Pros:

Wasnt clear where the entrance was in the dark as well as the parking was hard to find. The WiFi was down and the mobile signal was poor so made it very hard to work or impossible in the room. The decor was dated not necessarily unclean but definitely old and could do with being changed

2025-09-24 via Nuitee
A
Alberto partner
4
Pros:

It's too far from the city.

2025-09-24 via Nuitee
M
Maree friends
6
Pros:

Room was very hot with no air flow so had to locate a fan. There was no WIFI as the local tower had been having issues for the past week. Disappointed this wasn’t communicated as we will now have large roaming charges to pay and WIFI was one of my ‘must haves’. If I had known I would not have stayed here. The staff were great and no reflection on the poor rating.

2025-09-21 via Nuitee
A
Alan
8
Pros:

We liked the property being conveniently for the motorway, our room was fine.

2025-09-20 via Nuitee
N
Nagappan
8
Mr
Pros:

Very good
Had breakfast but less choice

2025-09-16 via Nuitee
M
Mikala family
10
Pros:

The hotel was nice to stay in and we don’t normally eat in hotel restaurants but because of the weather we did and it was very good and affordable and the breakfast was very nice

2025-09-15 via Nuitee
A
Ann Louise
6
Pros:

An overnight stop whilst travelling.
Very basic hotel I would say only suitable for a stopover.
Our room was definitely in need of of a refurbishment.
Bed was comfy enough but pillows very lumpy

2025-09-15 via Nuitee
E
Erkan
10
Pros:

.

2025-09-14 via Nuitee
J
Janice friends
8
Pros:

Staff were pleasant and helpful. Room was good but bathroom could have been cleaner. Old and outdated.
Food was good but staff overworked and rushed.
Overall a pleasant stay and was not disappointed

2025-09-14 via Nuitee
M
marc
6
Pros:

Typical motorway services hotel.

2025-09-07 via Nuitee
H
Helen family_with_children
4
Pros:

Poor slow service, incorrect food delivery, expensive, bar not stocked up with every drink asked for not available

2025-08-30 via Nuitee
R
REZA
8
Motorway service station stay
Pros:

Nice stay on busy motorway service station. Great for an overnight stay but personnaly would not stay for any longer. Dinner options were adequate as was the breakfast.

2025-08-25 via Nuitee
C
Chris family
10
Pros:

Stopped off after a late flight back into Bristol , clean property and comfy beds

2025-08-25 via Nuitee
V
Verified traveler
2
Disappointing stay
Pros:

We did not enjoy our stay here, it started with the room not being made up for 4. We found the trundle under the single and rearranged furniture to get it out by there was no duvet. We called reception but no answer. We went down to reception and they gave us a quite stained single duvet. There was no cover. We requested a cover and were handed a double cover. No apology was given. The condition of the room was poor, e.g. controls on the shower falling off, stains on the walls.

2025-08-24 via Nuitee
H
Hugh family
6
Pros:

Air con wasn’t working room was boiling hot. Floors had stained patches (bleached) not overly nice but served a purpose

2025-08-24 via Nuitee
P
Paul family
4
Pros:

The first room we were allocated had used towels hung up. Moved. Rooms and communal areas had stained carpet, dusty. Toilet seat wasn’t white, peeling ceiling. Needs upgrading. Expensive for what you get.

2025-08-22 via Nuitee