Days Inn & Suites by Wyndham Castle Rock

The man who checked me in was working hard to get things organized in the office. I did not find an ice bucket or cups in my room to get ice. Upon leaving two girls working behind the desk spent 2 hours talking to each other and not anything to clean or organize at the hotel let alone make the gas feel warm and welcome. They just talked and they would never be on my payroll to represent the hotel. Upon traveling for seven nights this was the most expensive hotel with the worst staff except for the man that checked me in.

That hot tub closed early

I chose the hotel because of the pool and hot tub, wanting a relaxing stay after attending an event at the fairgrounds. However, In the afternoon, I found that the hot tub was broken, and the pool was yellow colored- dirty looking. After my evening event, I came back at 10:30. I used the toilet (peed) and the toilet backed up. I tried to call the desk, and the phone was missing its cord! I went down for help, and the desk person was helpful, maintenance came up and fixed the toilet. The desk clerk was pleasant, but he denied there were any previous reports of problems with the toilet, like I had something to do with the clog. I just peed! Toilets don't overflow from that! Instead of apologizing for the inconvenience he was accusatory. I was tired and looking forward to a nice sleep, but the bed was hard- it felt like I was sleeping on a box spring! Most hotels have a nice mattress pad or topper at least. There was a communicating door and the people in the next room played cartoons past 11:00pm. (Why did I get a room with a communicating door?!) This morning, I found the lamp at the desk did not work. The people next door were knocking on wood or hammering on the counter. The shower had poor pressure. I have traveled a lot- mostly for business and have never stayed at such a depreciated property. I paid close to $200 for the room! For this cost I would expect a better experience. When I checked out this morning and explained the issues, the desk clerk had no apology and showed no emotion around my concerns. Anyway, I was looking forward to a nice hotel stay, pampering myself after a long hot day outside, and the experience was anything but pleasant. This morning I didn't find the coffee or the breakfast - I gave up and left.

Lobby and hallways smelled like weed
I'm 5'10" and had to squat to take a shower because the head was too low
The hot tub was out of service
Wifi couldn't connect with info they provided

The blankets were uncomfortable the bedroom was uncomfortable the showers were dirty the breakfast was inappropriate wasn't very much for breakfast and the staff was rude

Beds not comfortable. 1 very slow elevator. Smell of pot in hallways. Minimal breakfast and not healthy, poor machine coffee.