Days Inn by Wyndham Custer

Hotels
•
Days Inn
6.9 (343 reviews)
519 Crook Street , Custer , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Laundry
See all facilities

Review Highlights

Pros:
Excellent location (close to downtown, rodeo, shops)
Comfortable beds
Good value/price for events
Spacious rooms (in many reviews)
Friendly/helpful staff (several mentions)
Cons:
Serious cleanliness issues reported (dirty sheets, pests, musty odors)
Poor breakfast: minimal selection, not restocked
Limited in-room amenities (no coffee maker, microwave; missing items initially)
No elevator / basement breakfast access
Facility is dated or run-down in places

Categories

Cleanliness
3.5
Multiple reviews report serious cleanliness issues (dirty rooms, unmade/soiled sheets, pest sightings, musty/pestilent odors). A minority reported clean rooms, but overall cleanliness is notably poor.
Service
9
Mixed but generally positive: several mentions of very friendly managers/front-desk staff and helpful personnel, though a few reports note unfriendly check-in staff and times with no one at the desk. Overall staff interaction is often helpful.
Location
9.5
Consistently praised — repeatedly noted as perfectly located near downtown, rodeo, shops and main street; location is a primary strength.
Room Quality
7
Rooms are frequently described as spacious with comfortable beds and adequate water pressure, but several comments note aging facilities (broken TV, run-down areas, musty odor, fractured doors). Overall room quality is acceptable but dated.
Amenities
6
Amenities are limited: multiple reports of no coffee maker or microwave in rooms, no elevator (breakfast accessed via stairs), missing in-room items (iron/board or hair dryer until requested), and no pool. Functional but sparse.
Value for Money
9
Frequently described as economy/great price (good value for events like bike week or rodeo); a few found rates high during peak events, but overall guests view the property as strong value.
Food and Beverage
4.2
Breakfast repeatedly criticized: minimal selection, packaged items, not restocked, limited hot options (often only waffles/coffee), and breakfast area in basement. Overall F&B is below expectations.
Overall Experience
7
Mixed overall: strong location and value, generally helpful staff and comfortable beds, but undermined for some by cleanliness and weak breakfast/amenities. A reasonable stay for value-conscious travelers who prioritize location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Experience the Beauty of Black Hills National Forest

Convenient Amenities for a Comfortable Stay
Guests can enjoy free Wi-Fi, a gym, and spacious rooms equipped with coffee makers, hairdryers, and ironing facilities.

Convenient Location for Sightseeing
Explore nearby attractions like Mount Rushmore National Memorial, Crazy Horse Mountain Memorial, Jewel Cave National Monument, and Wind Cave National Park.

Ready to experience comfort and convenience in the heart of Black Hills National Forest? Book your stay at Days Inn Custer today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Location

Guest Reviews

6.9
Based on 343 reviews
Cleanliness: 3.5
Service: 9
Location: 9.5
Room Quality: 7
Amenities: 6
Value for Money: 9
Food and Beverage: 4.2
Overall Experience: 7
J
Jack • extended_group • us
9
2026-10-15 • via Nuitee
B
Barton • couple • us
9
It was ok
Pros:

room was fine;as well wae breakfast

Cons:

Shower could have had a non-slip surface.

2026-10-13 • via Nuitee
B
Barr • family_with_children • us
5
Not at Whyndam standards.
Pros:

Great location to walk downtown. Bed was comfortable.

Cons:

Smells musty. Room didn’t have iron we were given one, but no given no board, they said use the counter. Also, no blow dryer. Had to ask and we were given one. Breakfast was terrible and they don’t restock. We had to eat out for breakfast due to lack of food available.

2026-10-12 • via Nuitee
A
Anne • couple • us
10
Pros:

Nice selection

2026-10-11 • via Nuitee
T
Tobias • solo_traveller • us
7
2026-10-09 • via Nuitee
J
JoAnne • solo_traveller • us
7
Pros:

The location was close to a lot of shops.l

2026-10-08 • via Nuitee
C
Cecil • couple • us
10
2026-10-08 • via Nuitee
B
Beth • family_with_children • ca
2
2026-09-16 • via Nuitee
P
PAUL • couple • us
8
2026-09-15 • via Nuitee
P
Pete • solo_traveller • us
8
2026-09-12 • via Nuitee
M
Morello • solo_traveller • us
10
2026-09-12 • via Nuitee
L
Lori • extended_group • us
7
Stayed 2 nights
Pros:

Very nice people, clean quiet and Good location.

Cons:

No coffee maker or microwave. Not many options for breakfast.

2026-09-08 • via Nuitee
J
Janet • couple • us
5
Now I check for an elevator before I make the reservation
Pros:

The beds were nice

Cons:

No elevator. Breakfast was down more stairs and it was hot.

2026-09-07 • via Nuitee
S
Simona • couple • it
8
Pros:

Personale molto gentile, ottima posizione, struttura pulita e confortevole

2026-09-06 • via Nuitee
A
Andrea • couple • it
7
2026-09-01 • via Nuitee
K
KIKU LAPSUS • couple • it
8
2026-08-31 • via Nuitee
D
Dustin • family_with_children • us
8
Was a good place for a stay over night.
Pros:

Breakfast wasn't very good.

Cons:

T.v. was broken everything else was alright.

2026-08-25 • via Nuitee
R
Ryan • solo_traveller • us
9
2026-08-25 • via Nuitee
S
Spader • solo_traveller • us
7
Pros:

Economy. It was priced great for bike week

Cons:

Not the newest facility

2026-08-25 • via Nuitee
H
Honorio • solo_traveller • br
6
2026-08-23 • via Nuitee