Drury Plaza Hotel New Orleans

Hotels
•
Drury
9.2 (2473 reviews)
820 Poydras Street , New Orleans , us
+1 504-529-7800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Clean rooms
Good amenities
Cons:
Uncomfortable beds
Noise issues from doors
Parking costs

Categories

Cleanliness
9.11
Generally clean and well-kept rooms were mentioned positively in multiple reviews.
Service
9.78
Consistently praised staff noted for being friendly and helpful.
Location
9.82
Great location, easy access to attractions like the French Quarter and Bourbon St.
Room Quality
8.27
Several comments about uncomfortable beds and noise issues in some rooms.
Amenities
9.1
Good amenities mentioned, such as breakfast and convenient parking options.
Value for Money
9.26
Value highlighted due to included meals and central location.
Food and Beverage
8.81
Compliments on food quality during breakfast and happy hour.
Overall Experience
9.48
Overall experience was enjoyable and positive according to many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:06

Property Description

Convenient Location Near French Quarter
Situated just 1 mile from the vibrant New Orleans French Quarter, the Drury Inn and Suites New Orleans offers a prime location for guests looking to explore the city's rich culture and attractions.

Amenities for Relaxation and Convenience
Guests can unwind and relax in the outdoor swimming pool and whirlpool or stay active in the 24-hour fitness centre. The hotel also provides a business centre for those needing to attend to work tasks and offers same-day dry cleaning services for added convenience.

Complimentary Breakfast and Evening Kickback
Start your day right with a complimentary breakfast and enjoy free hot food and cold beverages during the 5:30 Kickback event each evening. Indulge in these complimentary offerings during your stay at the Drury Inn and Suites New Orleans.

Book now for a delightful stay at our hotel near the French Quarter!

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 2473 reviews
Cleanliness: 9.11
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 9.1
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.48
J
Jerilyn • extended_group • us
9
Pros:

Free breakfast and happy hour. Walking distance to many conference centers and restaurants. The staff was great.

2026-08-15 • via Nuitee
G
Gwladys • extended_group • fr
9
2026-08-11 • via Nuitee
B
Baldemar • couple • us
10
2026-08-11 • via Nuitee
C
Cuong • solo_traveller • us
9
Pros:

Spaces, clean, breakfast and kick back dinner.

Cons:

None

2026-08-11 • via Nuitee
C
Crystal • couple • us
7
I did enjoy my stay, clean room, great location.
Pros:

I liked the options for 3 alcohol drink during dinner.

Cons:

It would have been good to have a slightly different food item for breakfast at least one day over the weekend.

2026-08-11 • via Nuitee
P
petrms • extended_group • cz
8
Pros:

A hotel is ok considering the current situation in the USA.

Cons:

To much plastics and treash.

2026-08-11 • via Nuitee
C
christophe • solo_traveller • fr
10
Pros:

Superbe hôtel très bien situé près du Quarrė français où l'on peut aller a pieds. Tout était super : grande chambre familiale, petit déjeuner très bon, piscine extérieure ouverte jusqu'à 22h. Nous avions également un dîner snack le soir compris dans le prix très copieux avec boissons gratuites. Une tres belle découverte dans le centre ville et très calme. Le personnel est très agréable et sympathique. Parking de l'hôtel très pratique.

Cons:

Rien, tout était parfait.

2026-08-11 • via Nuitee
B
Brian Bryksa • extended_group • ca
10
Fantastic experience
Pros:

Staff and building interior finishes were exceptional. Breakfast was as good as it gets. The overall value for money was uncommon - I struggle to recall an equivalent in my experience.

Cons:

The only problem was that I couldn't stay longer. Companies should send their people to The Drury to learn how to do things right.

2026-08-10 • via Nuitee
C
Christopher • couple • us
10
Pros:

It was great I enjoyed it all

Cons:

Everything

2026-08-10 • via Nuitee
D
David • couple • us
9
Will visit again
Pros:

Location and on site parking /breakfast and happy hour

Cons:

Parking fees /small showers with scuffed up floors

2026-08-10 • via Nuitee
G
Giorgio • extended_group • ch
8
Nel complesso una buona scelta
Pros:

Pulizia, letti comodi, colazione e aperitivo abbondanti.

Cons:

Peccato per la piscina, c’erano solo 4 sdraio e tanti inutili tavoli. Bicchieri di plastica durante l’aperitivo

2026-08-09 • via Nuitee
J
JUAN • family_with_children • co
9
Magifico
Pros:

El desayuno es muy bueno. Lo mejor sin duda es la ubuicacion y la calidad de habitaciones. Cerca de TODO. tienen parking disponible suficiente , aunque es de pago, a nosotros nos lo obsequiaron porque la habitacion no estaba lista a la hora del check in. el personal del front desk, es excelente, te ayuda orientarte en tus actividades.

Cons:

Incluyen tambien la cena, no es muy variado, y obsequian algunas bebidas (cervezas )pero el personal en el restaurante, no es muy amable, esta abierto hasta 7:30 p-m- , pero bajamos a las 7:00 el segundo dia y ya no nos dieron bebidas, un par de cervezas incluidas que teniamos, es decir ese dia , los empleados cambiaron el horario sin explicacion. La camarera que arregla la habitacion no era muy buena en su trabajo.

2026-08-08 • via Nuitee
S
Shaina • solo_traveller • il
7
2026-08-08 • via Nuitee
K
Kendall • family_with_children • us
10
2026-08-07 • via Nuitee
R
Roger • family_with_children • nl
9
fijn schoon verblijf voor 2 nachten
Pros:

schoon en net hotel met uitstekende locatie en vriendelijk personeel. ondanks kleine badkamer , fijne douche. Super schoon zwembad, ontbijt is prima, eindelijk weer geen wegwerpservies.

Cons:

Leiding werk erg gehorig , kamer naast parking en terras iets minder, parkeerkosten.

2026-08-07 • via Nuitee
Q
Quaneshia • family_with_children • us
10
2026-08-07 • via Nuitee
M
Melisa • extended_group • us
10
Great, we love staying at Drury
Pros:

I enjoyed how easy it was to walk to most places, it was very quiet, the bed was extremely comfortable. Everything was clean and we enjoyed the free breakfast and dinner.

Cons:

Na

2026-08-05 • via Nuitee
D
Doron • solo_traveller • il
9
2026-08-04 • via Nuitee
L
Leticia • family_with_children • us
9
Pros:

Good location

Cons:

My bill was higher than expected.

2026-08-02 • via Nuitee
A
Anita • couple • us
10
Best hotel to stay at when visiting NOLA.
Pros:

Staff is very courteous and friendly. Always clean, neat and tidy. Location is in the middle of everything..Always a great experience.

Cons:

N/A

2026-08-02 • via Nuitee