Drury Plaza Hotel New Orleans

Hotels
•
Drury
9.2 (2489 reviews)
820 Poydras Street , New Orleans , US
+1 504-529-7800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Clean rooms
Good amenities
Cons:
Uncomfortable beds
Noise issues from doors
Parking costs

Categories

Cleanliness
9.11
Generally clean and well-kept rooms were mentioned positively in multiple reviews.
Service
9.78
Consistently praised staff noted for being friendly and helpful.
Location
9.82
Great location, easy access to attractions like the French Quarter and Bourbon St.
Room Quality
8.27
Several comments about uncomfortable beds and noise issues in some rooms.
Amenities
9.1
Good amenities mentioned, such as breakfast and convenient parking options.
Value for Money
9.26
Value highlighted due to included meals and central location.
Food and Beverage
8.81
Compliments on food quality during breakfast and happy hour.
Overall Experience
9.48
Overall experience was enjoyable and positive according to many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:06

Property Description

Convenient Location Near French Quarter
Situated just 1 mile from the vibrant New Orleans French Quarter, the Drury Inn and Suites New Orleans offers a prime location for guests looking to explore the city's rich culture and attractions.

Amenities for Relaxation and Convenience
Guests can unwind and relax in the outdoor swimming pool and whirlpool or stay active in the 24-hour fitness centre. The hotel also provides a business centre for those needing to attend to work tasks and offers same-day dry cleaning services for added convenience.

Complimentary Breakfast and Evening Kickback
Start your day right with a complimentary breakfast and enjoy free hot food and cold beverages during the 5:30 Kickback event each evening. Indulge in these complimentary offerings during your stay at the Drury Inn and Suites New Orleans.

Book now for a delightful stay at our hotel near the French Quarter!

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 2489 reviews
Cleanliness: 9.11
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 9.1
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.48
K
KEVIN • couple • us
8
Very nice stay.
Pros:

Wonderful !

Cons:

The price little high.

2026-10-14 • via Nuitee
A
ANA LUCIA • solo_traveller • br
6
2026-10-13 • via Nuitee
K
Kameron • couple • us
10
2026-10-13 • via Nuitee
V
Vernon • extended_group • us
10
2026-10-13 • via Nuitee
B
Bobby • family_with_children • us
9
Great value for the money
Pros:

The kickback

Cons:

Nothing

2026-10-10 • via Nuitee
R
Ruth • couple • us
9
2026-10-10 • via Nuitee
B
Bernadette • solo_traveller • gb
7
Pleasant stay but one staff member on reception wielded her power in a very imperious manner. She was rude and unhelpful
Pros:

My suite was spacious and my bed was very comfortable. Some of the staff were really nice and helpful.

Cons:

The cleaning of the room wasn’t great. I had placed my used cups beside the tea tray but they were not cleaned. Bottom sheet not fitted back onto the mattress and the quilt was just pulled up unevenly to look like the bed was made properly.

2026-10-10 • via Nuitee
T
Tonquese • family_with_children • us
10
2026-10-10 • via Nuitee
K
Kurztrips • solo_traveller • de
8
Würde ich wieder buchen
Pros:

Hotel sehr zentral, man kann viel zu Fuß erreichen, tolles Personal, vor allem Jamie, die unsere Ausflüge und Touren organisiert hat, ganz toller Service. Ab 17.30 gibt es Getränke und Essen kostenlos. So was habe ich noch nie erlebt.

Cons:

Das Zimmer war sehr dunkel, kein StreamingDienst wie Netflix.

2026-10-09 • via Nuitee
L
LUCINDA • couple • us
10
Wonderful stay!
Pros:

Breakfast was great!

Cons:

N/A

2026-10-09 • via Nuitee
S
Sibongile • couple • us
10
Will be back!
Pros:

The bathroom was clean and nicely tiled! Had a great bath! Water pressure was wonderful for the shower as well. Staff was very friendly and professional.

Cons:

The constant key entry is for added security, but slightly inconvenient.

2026-10-09 • via Nuitee
A
Armance • solo_traveller • us
10
Would stay again.
Pros:

Loved the free food/drinks daily in the evening as well as breakfast. Room large and spacious. Pool was good.

Cons:

Parking at additional cost.

2026-10-08 • via Nuitee
M
Miranda • solo_traveller • us
8
Cons:

Rooms nicer at other locations. Prefer roll in shower as I requested due to handicap

2026-10-08 • via Nuitee
Z
Zachary • couple • us
10
Excellent staff. Excellent location. Excellent food. 10 out of 10!
Pros:

Loved staff and accomodations. It was a storm and staff was on top of it. The food was exceptional better than 4 Drury Inn stays in month ! Will stay again.

Cons:

Printer was broken but staff printed out all I needed .

2026-10-07 • via Nuitee
R
Robert • extended_group • us
10
Perfect spot no matter where you’re going in the city
Pros:

Location

Cons:

N/a

2026-09-19 • via Nuitee
N
Nicola • extended_group • gb
10
2026-09-18 • via Nuitee
R
Russell • solo_traveller • us
8
Affordable and clean. Spacious room.
Pros:

Great place for families.

2026-09-18 • via Nuitee
J
Jose Maria • extended_group • es
9
Días maravillosos en Nola
Pros:

Me gustó mucho todo las habitaciones limpias y amplias el Kick Back por la tarde estupendo y las bebidas incluidas con alcohol también estupendo

Cons:

El desayuno riquísimo, pero un poco repetitivo

2026-09-15 • via Nuitee
Z
Zoppello • solo_traveller • br
10
Pros:

Excelente localização, conforto e café da manhã.
Bem próximo aos principais pontos.

Cons:

Nada.

2026-09-15 • via Nuitee
P
Philip • couple • us
8
One of the best all round Hotels in the area
Pros:

Position design easy parking good quality

Cons:

Breakfast good but not same standard as other Drury plaza San Antonio by a long shot

2026-09-14 • via Nuitee