Drury Plaza Hotel New Orleans

Hotels
•
Drury
9.2 (2156 reviews)
820 Poydras Street , New Orleans , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Clean rooms
Good amenities
Cons:
Uncomfortable beds
Noise issues from doors
Parking costs

Categories

Cleanliness
9.11
Generally clean and well-kept rooms were mentioned positively in multiple reviews.
Service
9.78
Consistently praised staff noted for being friendly and helpful.
Location
9.82
Great location, easy access to attractions like the French Quarter and Bourbon St.
Room Quality
8.27
Several comments about uncomfortable beds and noise issues in some rooms.
Amenities
9.1
Good amenities mentioned, such as breakfast and convenient parking options.
Value for Money
9.26
Value highlighted due to included meals and central location.
Food and Beverage
8.81
Compliments on food quality during breakfast and happy hour.
Overall Experience
9.48
Overall experience was enjoyable and positive according to many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:06

Property Description

Convenient Location Near French Quarter
Situated just 1 mile from the vibrant New Orleans French Quarter, the Drury Inn and Suites New Orleans offers a prime location for guests looking to explore the city's rich culture and attractions.

Amenities for Relaxation and Convenience
Guests can unwind and relax in the outdoor swimming pool and whirlpool or stay active in the 24-hour fitness centre. The hotel also provides a business centre for those needing to attend to work tasks and offers same-day dry cleaning services for added convenience.

Complimentary Breakfast and Evening Kickback
Start your day right with a complimentary breakfast and enjoy free hot food and cold beverages during the 5:30 Kickback event each evening. Indulge in these complimentary offerings during your stay at the Drury Inn and Suites New Orleans.

Book now for a delightful stay at our hotel near the French Quarter!

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 34 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 2156 reviews
Cleanliness: 9.11
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 9.1
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.48
V
Vicki • family_with_children • us
10
2026-02-14 • via Nuitee
T
Thomas • family_with_children • us
10
2026-02-14 • via Nuitee
M
Middleton • family_with_children • us
10
Excellent Hotel
Pros:

Everything

Cons:

Nothing

2026-02-13 • via Nuitee
S
Stephen • couple • us
10
Everything was good.
Pros:

I love the breakfast and the happy hour. This is the best hotel in America

Cons:

I really don't have any dislike for the hotel.

2026-02-12 • via Nuitee
J
Johnnise • family_with_children • us
10
2026-02-12 • via Nuitee
N
Nicole • couple • us
8
We will go back to the Drury our next visit. 😊
Pros:

Free breakfast and dinner was awesome.

Cons:

The plumbing. Little water pressure in the shower and our sink was stopped up; but everything was clean.

2026-02-12 • via Nuitee
A
Allison • couple • au
10
Definitely the place to stay if you’re going for Mardi Gras one block away from French Quarter’s very affordable, happy
Pros:

Very close to Mardi Gras parade, happy hour was fantastic!!

Cons:

There wasn’t anything I didn’t like.

2026-02-11 • via Nuitee
T
Tina • extended_group • us
10
We had a wonderful stay! I highly recommend this hotel!
Pros:

The location, staff very friendly, rooms were so large and airy. The breakfast was very good. Having an option of eating from 5:30-7:00 with 3 drink vouchers was also a big plus! Being able to get a fountain soda anytime was awesome!

Cons:

Nothing! It was great!

2026-02-11 • via Nuitee
S
Stephen • extended_group • au
9
2026-02-10 • via Nuitee
A
Andrey • family_with_children • il
10
Pros:

Все очень замечательно!

2026-02-10 • via Nuitee
S
Sandra • couple • us
10
Second time we have stayed at this facility and would highly recommend.
Pros:

Staff in dining room was excellent and attentive.

2026-02-10 • via Nuitee
M
Mary Beth • extended_group • us
6
Drury has always been a go to establishment for us but we will rethink that decision in the future.
Pros:

The staff, the amenities, the location, the restaurants

Cons:

The air did not work so we were hot the entire time which for my family is a deal breaker. The kind maintenance gentleman was kind enough to bring a small fan( it was on my nightstand)

2026-02-09 • via Nuitee
M
Mask • extended_group • us
10
Great place to stay
Pros:

I enjoyed the stay. Staff was wonderful and friendly. The food was good but the #1 to me was the service I will definitely be back

Cons:

N/A

2026-02-09 • via Nuitee
J
JIM • extended_group • us
10
Pre-gaming New Orleans for a cruise
Pros:

The breakfast buffet, the afternoon snacks, the pool area.

Cons:

it was a long way from our room (older side of building) to the pool area (new side of building)

2026-02-08 • via Nuitee
W
Weber • family_with_children • us
10
Pros:

Great place to stay great breakfast. Nice brunch. They give you a few free drinks. Very relaxing place. Very close to everything you need to see. Highly recommend

Cons:

I pretty much like everything I mean. It's four blocks from Bourbon Street. I guess they can pick the building up and move it three blocks closer. LOL. Other than that, it's a great place

2026-01-31 • via Nuitee
A
Allen • solo_traveller • us
9
Fantastic value at a 3 star price.
Pros:

Simple architecture but clean and classy. The staff was helpful and polite, and the complimentary food and drink exceeded expectations.

Cons:

The gym is small and the pool area layout is a bit underwhelming.

2026-01-31 • via Nuitee
K
Khadijah • family_with_children • us
10
Pros:

Me and my family ALWAYS stay at Drury when we visit NOLA.

2026-01-29 • via Nuitee
L
Leonardo • family_with_children • br
10
Excelente localização e café da manhã espetacular
Pros:

Excelente hotel, muito bem localizado a apenas 10 minutos a pé da Bourbon Street sem o inconveniente do barulho e cheiros desagradáveis. O café da manhã e o da tarde são muito completos e muito acima da média. O estacionamento, apesar de ter custo adicional, é extremamente seguro e prático, com conexão direta ao prédio em que os quartos estão localizados.

2026-01-28 • via Nuitee
G
Griffith • family_with_children • us
10
Pros:

Food was good.

Cons:

Everything was fine.

2026-01-27 • via Nuitee
H
Hayes • family_with_children • us
9
2026-01-26 • via Nuitee