Drury Plaza Hotel New Orleans

Hotels
•
Drury
9.2 (2156 reviews)
820 Poydras Street , New Orleans , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Clean rooms
Good amenities
Cons:
Uncomfortable beds
Noise issues from doors
Parking costs

Categories

Cleanliness
9.11
Generally clean and well-kept rooms were mentioned positively in multiple reviews.
Service
9.78
Consistently praised staff noted for being friendly and helpful.
Location
9.82
Great location, easy access to attractions like the French Quarter and Bourbon St.
Room Quality
8.27
Several comments about uncomfortable beds and noise issues in some rooms.
Amenities
9.1
Good amenities mentioned, such as breakfast and convenient parking options.
Value for Money
9.26
Value highlighted due to included meals and central location.
Food and Beverage
8.81
Compliments on food quality during breakfast and happy hour.
Overall Experience
9.48
Overall experience was enjoyable and positive according to many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:06

Property Description

Convenient Location Near French Quarter
Situated just 1 mile from the vibrant New Orleans French Quarter, the Drury Inn and Suites New Orleans offers a prime location for guests looking to explore the city's rich culture and attractions.

Amenities for Relaxation and Convenience
Guests can unwind and relax in the outdoor swimming pool and whirlpool or stay active in the 24-hour fitness centre. The hotel also provides a business centre for those needing to attend to work tasks and offers same-day dry cleaning services for added convenience.

Complimentary Breakfast and Evening Kickback
Start your day right with a complimentary breakfast and enjoy free hot food and cold beverages during the 5:30 Kickback event each evening. Indulge in these complimentary offerings during your stay at the Drury Inn and Suites New Orleans.

Book now for a delightful stay at our hotel near the French Quarter!

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 34 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 2156 reviews
Cleanliness: 9.11
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 9.1
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.48
M
maranda • family_with_children • us
10
Pros:

Perfect location of you wan to get out and walk

2026-03-14 • via Nuitee
W
Weber • family_with_children • us
10
Awesome! Stay!
Pros:

Location very clean, good food, free drinks

Cons:

I liked it all

2026-03-11 • via Nuitee
R
Risako • family_with_children • jp
9
2026-03-10 • via Nuitee
J
Joseph • extended_group • us
8
Everything felt clean and comfortable, and the breakfast was pretty good.
Pros:

Good location, clean rooms, good safety features, comfortable bed and pillows.

Cons:

When getting back to the hotel with the car after a day out, the gate to the parking garage wouldn’t open for my sedan. It opened for a bigger vehicle that came in behind me, then i drove in.

2026-03-09 • via Nuitee
A
Amber • extended_group • us
10
2026-03-09 • via Nuitee
D
DEMARCO • solo_traveller • us
10
Clean, secure, and convenient.
Pros:

Clean

Cons:

Nothing

2026-03-09 • via Nuitee
N
Nilsen • extended_group • us
10
Pros:

La ubicación y la atención

Cons:

Sin comentarios

2026-03-08 • via Nuitee
D
David • couple • us
9
Excellent Stay in NOLA!
Pros:

Staff was fantastic in helping us understand traffic patterns during street closures. Breakfast and evening social were great!

Cons:

The room was a bit small for the furniture, just a bit difficult to walk around for 2 people.

2026-03-08 • via Nuitee
H
hara • solo_traveller • jp
6
Cons:

掃除を頼んだが、ベットメイキングとタオルの交換だけで、バスタブの掃除はされていなかった。

2026-03-07 • via Nuitee
K
kate • couple • au
10
2026-03-07 • via Nuitee
N
Nancy • couple • us
9
Honestly? You should stay here.
Pros:

Honestly it was delightful and although the facilities are lovely, it was the staff that upped this to exceptional. Friendly, charming, very willing to do a little bit extra to make sure the guests are comfortable. Also! The happy hour is absolutely top notch! Nice food, great drinks!

2026-03-07 • via Nuitee
A
A9772PHandread • Family
10
Great Stay
Pros:

Excellent location. Quiet atmosphere but close to all the action - via walking, trolley or shuttle.

2026-03-06 • via Tripadvisor
F
FELICIA • solo_traveller • us
10
Pros:

The friendliness of the staff great location

Cons:

Nothing everything was amazing

2026-03-06 • via Nuitee
J
JOSE IGNACIO • couple • co
9
Hotel con excelente ubicacion y atencion y buena relacion calidad precio
Pros:

El kickback (Cena, snacks y bebidas gratuitas de 5:30 a 7:00 PM todos los dias) y con torre de parqueaderos de pago a un buen precio.

Cons:

Desayuno es bueno pero es igual todos los dias y podrian variarlo

2026-03-06 • via Nuitee
C
Carol • couple • us
10
Overall, it was an excellent stay and would recommend to anyone we know.
Pros:

The hotel front desk employees were excellent with questions, bookings of events to see and do and very accommodating.

Cons:

The 3 free drinks per night was an added boost, but the food choices could have been better.

2026-03-06 • via Nuitee
M
Michelle • extended_group • us
10
2026-03-05 • via Nuitee
C
Ciara • couple • us
10
2026-03-05 • via Nuitee
P
Patty • couple • us
10
2026-03-05 • via Nuitee
P
Pouphary • extended_group • fr
10
Séjour très agréable
Pros:

J’ai apprécié l’ensemble des prestations de cette hôtel

Cons:

Rien

2026-03-03 • via Nuitee
A
AUDREY • extended_group • us
10
Excellent and we would come back.
Pros:

We loved everything about our stay. Jamie at the front desk was so amazing. She was so thoughtful, helping us pick tours and telling us about New Orleans. We loved her!

Cons:

It was all good!

2026-03-03 • via Nuitee