Facilities

Full-service spa
Express check-out
Free bicycles on site
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Great food quality
Cons:
Room cleanliness issues
Unfriendly staff at times

Categories

Cleanliness
8.41
Some reviews mention dated rooms and worn towels, indicating cleanliness may not meet luxury standards.
Service
9.58
Overall experience highlighted excellent service and staff attentiveness.
Location
9.42
Situated in a beautiful jungle setting which is appreciated.
Room Quality
8.87
Rooms described as beautiful but some guests felt they were old and dated.
Amenities
9.2
Complimentary activities and nice dining options enhance the stay.
Value for Money
9.16
Offers good experiences for the cost, especially with complimentary services.
Food and Beverage
9.41
Food quality consistently noted as excellent.
Overall Experience
9.58
Guests express a memorable and positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:48

Property Description

Discover a serene escape at Alila Ubud, Bali, where luxury meets tranquility in the heart of Ubud.

Relaxing Spa Experience
Indulge yourself at our full-service spa, offering rejuvenating massages, body treatments, and facials designed to elevate your relaxation experience.

Gourmet Dining & Refreshments
Savor exquisite cuisine at Plantation Dining, unwind at our bar/lounge, or enjoy refreshing drinks at the poolside bar. Room service is also available for those who prefer a cozy dining experience.

Family-Friendly Amenities
With complimentary wireless internet, concierge services, and babysitting options, we cater to families’ needs ensuring a hassle-free stay.

Book your stay at Alila Ubud, Bali today and experience the perfect blend of comfort and elegance!

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • Sustainability Certifications

    EarthCheck

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 167 reviews
Cleanliness: 8.41
Service: 9.58
Location: 9.42
Room Quality: 8.87
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 9.41
Overall Experience: 9.58
M
Michael • solo_traveller • au
10
Pros:

All of the staff were always friendly and helpful. The room also always tidy and clean. The location was beautiful. I would happily come back.

2026-07-24 • via Nuitee
P
Paavni • couple • ae
10
2026-07-23 • via Nuitee
Q
Qaimari • couple • jo
10
absolutely incredible
Pros:

Absolutely everything was beautiful about the property, the views are immaculate, the lush green forest surrounding it is just heavenly, the animals that you see on daily basis that even pushes your experience to a whole new level.

I want to add how extremely friendly the staff was, very helpful, i want to especially thank Gede ady for bringing us our anniversary cake at night and for presenting it in a well mannered way -Diah for hosting us in the lobby and being there after - krisna - widi - dewa indra - agung - eva and kartini for giving such and amazing service that me and my wife were amazed everytime, keep in mind i wasnt asked for this, i just wanted to highlight this amazing staff that made this stay very special to us

Thank you again everyone and Alila

2026-07-21 • via Nuitee
S
SUNAYAMA • couple • jp
10
2026-07-17 • via Nuitee
M
Maurits • solo_traveller • nl
10
2026-07-17 • via Nuitee
K
Kate • family_with_children • au
6
2026-07-16 • via Nuitee
A
Akhil • solo_traveller • in
10
Pros:

Hotel staff and their service were exceptional . location is perfect .

Cons:

Na

2026-07-16 • via Nuitee
M
Mohammed • couple • sa
9
رائعه وتجربه فريدة ، كنت اتمنى فيه حل لكثرة القرود
Pros:

المكان والاستقبال اكثر من رائعين ، صراحة كل شي جميل فقط كثرة القرود هي اللي مخيف ولا كل شي جميل ورائع 👏🏻👏🏻

Cons:

الاستقبال الرائع والخدمة المميزة

2026-07-13 • via Nuitee
D
Dirk • solo_traveller • be
9
2026-07-06 • via Nuitee
A
Amelia • couple • pl
10
Pros:

Pool area
Lovely staff

2026-07-06 • via Nuitee
M
MANOJ • solo_traveller • sg
9
2026-07-06 • via Nuitee
O
OSMAN • couple • tr
9
2026-07-05 • via Nuitee
S
Sundari • family_with_children • gb
5
I was looking forward to this stay but was dissatisfied due to monkeys trouble at lobby and restaura
Pros:

Staff went over and beyond to help pack me a breakfast to takeaway
Help to get to and back to lobby on 1st day due to fear of monkeys

Cons:

Presence of monkeys.
Some door locks by the bed didn’t work.
Option to have shower indoors.

2026-06-29 • via Nuitee
K
Kumar Madhav • family_with_children • au
9
2026-06-29 • via Nuitee
E
EYÜP • extended_group • tr
10
2026-06-24 • via Nuitee
M
MikeC • solo_traveller • au
7
2026-06-22 • via Nuitee
S
Saba • couple • pk
9
2026-06-15 • via Nuitee
K
karin • couple • fr
8
Pros:

The kindness and care of the staff 😊
Very helpful and attentive

Cons:

The noice from the road during Saturday evening
It was less noisy Sunday

2026-06-08 • via Nuitee
O
Onur • couple • tr
9
2026-06-02 • via Nuitee
S
Shaima • family_with_children • ae
10
2026-05-31 • via Nuitee