Lace Market Hotel

Hotels
Independent
8.8 (138 reviews)
29-31 High Pavement, Lace Market, Nottingham, England, NG1 1HE , Nottingham , GB

Pets allowed

Facilities

Meeting rooms
Proposal/romance packages available
Area rugs in public areas
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Noise from pedestrians
Poor Wi-Fi
High breakfast prices
Dated room decor

Categories

Cleanliness
8.58
Rooms are generally clean, but some guests noted issues like stale smoke and noise.
Service
9.25
Staff are consistently described as friendly and accommodating.
Location
9.29
Great central location for shopping and attractions, easily accessible.
Room Quality
8.74
Rooms are comfortable but some guests found them dated; overall a good standard.
Amenities
8.77
Basic amenities provided, with some comments on temperature control.
Value for Money
8.23
Some guests felt that certain services like breakfast were overpriced.
Food and Beverage
8.78
Breakfasts were praised for quality but perceived as overpriced.
Overall Experience
8.75
Overall, guests enjoyed their stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 00:29

Property Description

Experience the charm and elegance of Lace Market Hotel, where history meets modern comfort in the heart of Nottingham.

Unparalleled Comfort
Relax in one of our 51 uniquely decorated guestrooms, complete with minibars, flat-screen TVs, and designer toiletries in the private bathrooms. Complimentary Wi-Fi ensures you stay connected, while daily housekeeping provides ultimate convenience.

Culinary Delights
Savor exquisite British cuisine at our onsite restaurant, Cock & Hoop, featuring a stylish bar and lounge. With 24-hour room service available, you can indulge in delicious meals any time of the day.

Business & Events
Our hotel caters to your professional needs with a fully-equipped business center and versatile event facilities, including a conference center. Whether planning a wedding or meeting, our dedicated concierge services are here to assist.

Join us at Lace Market Hotel and create unforgettable memories in Nottingham – book your stay today!

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 138 reviews
Cleanliness: 8.58
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 8.75
K
Kia couple gb
8
Brilliant stay!
Pros:

Staff were very helpful - they provided us with toothpaste as we forgot ours, and allowed us to heat up our take away after a night out. Really nice staff, quiet room despite being next to the lift

Cons:

There was a sign outside the bedroom window that was lit all night - I struggle to sleep with a light on so that made it slightly difficult for me, but that’s a personal thing

2026-06-27 via Nuitee
A
Alan solo_traveller gb
6
Disappointing compared to my stays 20 years ago.
Cons:

Property is looking a bit tired

2026-06-27 via Nuitee
P
PEDRO couple gb
8
2026-06-26 via Nuitee
A
Amy couple gb
1
2026-06-25 via Nuitee
T
Tom solo_traveller gb
4
Cute place spoiled by underinvestment in maintenance
Pros:

Brilliant front desk staff who dealt very well with my unhappiness with the room. She was excellent. Great location. And nice vibe to the place too. Quirky pub/boutique hotel combination.

Cons:

Old building means awkward layout. Stairs, to get to the lift (which felt like it was going to conk out at any point), to get to more stairs, to get to my top floor room. That's when things really went downhill. Though they don't advertise the rooms as having air conditioning, it's sort of expected these days (this was the first hotel I can remember staying in that didn't have it in the last few years, and that's a pretty big sample size).

What's worse than not having A/C though is having it, but it being out of date and broken. Just a useless lump of grey plastic sticking out of the wall. Doesn't say great things about investment into the property.

I still would have got by, even on the hottest day of the year, up on the top floor where it was very warm. They did provide a ceiling fan and an extra plug-in fan as well. But the double false balcony doors were broken and wouldn't stay shut. It looked like the wood had rotted out around the catches. So warm air was blowing in and I couldn't keep noise or insects out.

I requested an alternative room and was told that while one was available with doors that shut, and air con, the blind had fallen down in that room so I'd have to go without any way to block the window. While I was at the front desk, another guest came down to say that the air conditioning room was leaking water that was puddling on the floor. It was at this point I decided this wasn't somewhere I wanted to stay and checked out to find another hotel.

The hotel management later refunded me 50% of my booking fee, but only after some negotiation.

2026-06-25 via Nuitee
M
Mark couple gb
5
2026-06-25 via Nuitee
C
Chris couple gb
5
2026-06-23 via Nuitee
B
Ben couple gb
1
This hotel needs to be closed for refurbishment. Until then, book elsewhere.
Cons:

We were truly shocked by the dilapidated state of this hotel. The reality was nothing like the photographs - or the description we read on its website - to the point where we feel completely misled and certainly over charged. We attach one photograph to show you the state of the windows and the view we had from our room. And inside, it was no better, with stained bath, sink area, chipped paint work etc. Unbelievable.

2026-06-21 via Nuitee
S
Simon couple gb
8
Well located, great amenities, slightly quirky hotel which we will return to in the future.
Pros:

Very good location, and the room was a little quirky compared to usual budget type hotels. Price paid very reasonable. Easy check in. The shower was surprisingly powerful.

Cons:

The room was warm and although a fan and an AC unit was supplied the latter was very noisy (though it did cool the room down!) so could not really be used during sleeping hours.

Not a great deal of room for two people to store their toiletries etc though for one night that wasn't really a problem.

Sat Nav wasn't a great deal of help with the City Council car park which is two minutes away but once you know, you know!

2026-06-21 via Nuitee
H
Hill solo_traveller gb
10
2026-06-20 via Nuitee
G
giorgio solo_traveller it
3
Pessimo con foto delle stanze ingannevoli
Pros:

Nulla

Cons:

Foto della camera ingannevole. Le stanze sono pessime. Letti con ruote che mentre dormi si spostano nella stanza !! Moquette ounque con pessimi odori. Stanza non arieggiabile. Scale senza ascensore. Posizione pessima. Nessun parcheggio vicino. Collazzone scarsa e di bassissima qualità. Personale distratto e assente. Da dimenticare.

2026-06-18 via Nuitee
C
Chris couple gb
10
We really enjoyed our stay at the lovely Lace Market Hotel and thoroughly recommend it !!
Pros:

The accommodation was great and perfectly fitted our needs for a couple of nights for a family wedding. The hotel has loads of character and is well situated for reaching the city. The breakfast was excellent, very hearty, and the staff were all friendly and helpful !

Cons:

Nothing to note.

2026-06-17 via Nuitee
S
Stephen solo_traveller gb
10
Pros:

Location and cleanliness

2026-06-17 via Nuitee
M
Matt solo_traveller gb
8
2026-06-16 via Nuitee
S
Simon solo_traveller gb
8
2026-06-14 via Nuitee
A
agrausem couple fr
9
2026-06-12 via Nuitee
R
Russell extended_group gb
8
Very good I gather.
Pros:

My friends tell me it was good.

Cons:

Can't answer that.

2026-06-12 via Nuitee
R
Ralph solo_traveller nl
8
Prima lokatie voor bezoek Nottingham oude stad.
Pros:

Keuze van diverse eigerechten bij ontbijt of full English. Koffie service in de kamer en water.

Cons:

Raam in mijn kamer kon niet open. Wifi viel vaak weg waarna je opnieuw moest inloggen met de browser

2026-06-12 via Nuitee
S
Sally couple us
4
Convenient but questionable
Pros:

Great location and the BEST part was ALAN the morning/tea waiter who LOVES his job and it shows! Thank you Alan!!

Cons:

The worst part is that they put us in a room with MOLD. Kindly moved us but corporate doesn’t reply to our emails.

Also DO NOT PARK OUTSIDE TO DROP OFF BAGS UNLESS YOU WANT A £100 PARKING TICKET (we got TWO because nobody mentioned anything to us.)

2026-06-11 via Nuitee
G
Gracie couple gb
10
2026-06-10 via Nuitee