Hotel Normandie by Easy Plus

Hotels
8.7 (5592 reviews)
Av. Ipiranga 1187 , Sao Paulo , br

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Meeting/banquet facilities
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location (close to attractions and shopping)
Very good breakfast (diverse and plentiful)
Attentive and polite staff
Good overall structure and comfortable, secure stays
In-room fridge noted positively
Perceived good value for money
Cons:
Street noise / poor sound insulation from windows
Cleanliness issues (hair, trash under beds, partial cleaning)
Small or outdated rooms (tiny showers, old shutters and AC)
Service lapse on small requests (e.g., blanket not delivered)
Elevator reliability and older equipment
Inconsistent amenity availability (removed coffee machine) and restrictive breakfast policies reported

Categories

Cleanliness
6.5
Multiple guests reported inadequate cleaning (hair and trash under beds, rooms not fully cleaned), indicating below-standard cleanliness.
Service
9.6
Generally praised: staff described as attentive, helpful and polite on many occasions, with a few isolated service lapses (e.g., slow response for extra blanket).
Location
9.8
Repeatedly highlighted as excellent and very convenient (close to attractions and 25 de Março), a clear strong point for the hotel.
Room Quality
6.2
Several complaints about small or cramped rooms, old/damaged shutters and air conditioning, tiny showers and thin blankets—room condition is a notable weakness.
Amenities
9.3
Breakfast and in-room fridge were positively noted; some negative mentions about removed coffee machine, older elevator and worn equipment, but overall amenities are perceived as good.
Value for Money
9.2
Multiple guests mentioned good cost-benefit and comfortable stays; a few issues (e.g., early check-in charge and room allocation) slightly temper the perception but value remains strong.
Food and Beverage
9.6
Breakfast is frequently described as diverse, plentiful and a highlight—one isolated complaint about egg policy does not outweigh generally excellent feedback.
Overall Experience
9.4
Overall sentiment is positive with many 'very good' or 'excellent' stays and repeat intent to return, despite notable issues with room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:04

Property Description

Prime Location in São Paulo
Located in the heart of São Paulo, Hotel Normandie offers convenient access to key financial, cultural, and historical hubs, as well as nearby subway stations.

Comfortable Rooms and Essential Amenities
Each room is equipped with air conditioning, a flat-screen TV, minibar, and a private bathroom. Guests can enjoy free WiFi and choose from a continental or buffet breakfast. The hotel also offers a restaurant, 24-hour front desk, room service, and luggage storage.

Business-Friendly Services
For business travelers, Hotel Normandie provides a business center for added convenience during their stay.

Ready to experience the best of São Paulo? Book your stay at Hotel Normandie now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 5592 reviews
Cleanliness: 6.5
Service: 9.6
Location: 9.8
Room Quality: 6.2
Amenities: 9.3
Value for Money: 9.2
Food and Beverage: 9.6
Overall Experience: 9.4
G
George Alexandre • solo_traveller • br
10
2026-08-30 • via Nuitee
R
Roberta • extended_group • br
10
Pros:

Funcionários muito educados. Café é bom, mas opções que muitos por aí.

2026-08-29 • via Nuitee
J
Joice • couple • br
9
2026-08-29 • via Nuitee
M
Maria Fabiana • couple • br
9
Muito satisfeita.
Pros:

Quarto muito limpo, cheiroso, com roupa de cama e banho muito limpas. O café da manhã é maravilhoso!

Cons:

Melhorar os elevadores, por vezes somente um funcionando.

2026-08-29 • via Nuitee
M
Marcia Helena • family_with_children • br
8
Local muito bom.
Pros:

O local é muito bom, o café da manhã é ótimo e a equipe de atendimento do hotel são muito educados e atenciosos.

Cons:

O café da manhã.

2026-08-28 • via Nuitee
D
Deivid • solo_traveller • br
10
Excelente localização e o prédio bem cuidado.
Pros:

Acomodação bem cuidada, ambiente limpo, cuidado com o bem estar do hóspede trocando as toalhas todos os dias, banheiro impecável e novo.

2026-08-27 • via Nuitee
M
Miguel Antonio • extended_group • br
8
Vale apena pelo custo e beneficio
Pros:

Quarto bem limpo e camas bem arrumadas, café da manhã sensacional muita variedades. Localização bem no centro

Cons:

Os elevadores estavam em manutenção, parecem bem antigos e quando voltou muito lento e demorava, alguma vezes optei pelas escadas pra ser mais rápido. Outro ponto negativo é o barulho da rua, as janelas são antigas e não abafa nem um simples ruido.

2026-08-27 • via Nuitee
H
Higor • solo_traveller • br
7
2026-08-27 • via Nuitee
W
Wandson Bruno Rafael • extended_group • br
10
2026-08-27 • via Nuitee
S
Séfora Martins Aguiar • couple • br
9
2026-08-26 • via Nuitee
H
Helen • extended_group • fr
10
2026-08-26 • via Nuitee
A
Abdelwahed • extended_group • fr
5
inconfortable à cause de bruit et plus cher que prévu
Pros:

La disponibilité du personnel

Cons:

1- il y avait un bruit permanent la nuit d'une soufflerie très désagréable et qui empêche de dormir. Mes amis m'ont dit la même chose. Ce n'est donc pas une question de positionnement de la chambre.
2- Il y a eu une importante augmentation de prix par rapport au prix de la réservation sur booking. Ils évoquent le taux de change mais ce n'est pas vrai. Le taux n'avait pas changé. Je me demande s'ils ne le font pas systématiquement. privilégiiez les établissement où vous payez avant d'arriver

1. Havia um ruído constante e muito desagradável vindo de um ventilador à noite, que me impedia de dormir. Meus amigos me disseram a mesma coisa. Portanto, não se trata de um problema com a localização do quarto.

2. Houve um aumento significativo no preço em comparação com o preço reservado no Booking.com. Eles mencionam a taxa de câmbio, mas isso não é verdade. A taxa não havia mudado. Será que eles fazem isso sistematicamente? Escolha estabelecimentos onde você paga antes de chegar.

1- There was a constant, very unpleasant noise from an air-handling system at night that made it impossible to sleep. My friends experienced the same thing, so it wasn't just an issue with the room's location.
2- There was a significant price increase compared to the rate booked via Booking.com. They cited the exchange rate, but that wasn't true; the rate hadn't changed. I wonder if they do this systematically. I would recommend choosing establishments where you pay before arrival.

2026-08-26 • via Nuitee
M
Marcelo • family_with_children • br
9
Ótimo custo benefício.
Pros:

Quarto bem espaçoso e confortável. Café da manhã muito variável e excelente.

Cons:

Localização no centro, sempre com barulho da rua.

2026-08-25 • via Nuitee
E
Enedina Do Amparo • solo_traveller • br
10
2026-08-25 • via Nuitee
J
Juliana • solo_traveller • br
10
Pros:

Atendimento, limpeza e café da manhã.

Cons:

Da torneirinha da água saborizada que fica no hall de entrada, precisa ser trocada.

2026-08-25 • via Nuitee
L
Leticya • solo_traveller • br
10
Pros:

Cama maravilhosa, café da manhã muito bom, localização perfeita, perto de muita coisa no centro.

Cons:

A acústica do quarto poderia ser melhor. Travesseiros poderiam ser melhores. Iluminação mais clara.

2026-08-25 • via Nuitee
E
Emiliane • solo_traveller • br
7
2026-08-23 • via Nuitee
D
Debora • couple • br
9
2026-08-22 • via Nuitee
N
Neidinaldo Alves da Silva • solo_traveller • br
9
Pros:

Café da manhã

Cons:

Ar condicionado

2026-08-21 • via Nuitee
D
Di Napoli • solo_traveller • it
10
2026-08-21 • via Nuitee