Motel 6-Waterloo, IA - Crossroads Mall - Cedar Falls

Hotels
7 (259 reviews)
2141 Laporte Rd , Waterloo , us

Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
Laundry
Facilities for disabled guests
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Privacy
Awesome service
Kind staff
Close to destination
Cons:
Dirty rooms
Bugs
Unresponsive staff
Lack of amenities

Categories

Cleanliness
3.89
Multiple reviews highlighted severe cleanliness issues including bugs and unclean facilities.
Service
8.36
Some guests noted kind staff, but issues with staff responsiveness were reported.
Location
9.4
Close proximity to main roads was appreciated by some guests for convenience.
Room Quality
4.85
Consistent reports of broken amenities and dirty conditions negatively impacted room quality.
Amenities
5.88
The hotel lacked basic facilities such as a clean pool and microwaves were almost unavailable.
Value for Money
7.84
While some found it acceptable, many felt the condition of the hotel did not justify the price.
Food and Beverage
8.89
Not mentioned in reviews; assumed standard quality for this hotel tier.
Overall Experience
6.86
Overall dissatisfaction noted in most reviews due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:25

Property Description

Convenient Location:
Just off I-380 and minutes from downtown Waterloo, Motel 6 Crossroads Mall-Waterloo-Cedar Falls offers easy access to local attractions.

Comfortable Rooms:
Each colorful room is equipped with Cable TV, a fridge, and free Wi-Fi. Enjoy amenities like tea/coffee facilities and air conditioning for a pleasant stay.

On-Site Facilities:
Take advantage of the indoor pool, business center, and launderette. Grab snacks and drinks from the vending machines during your stay.

Ready to experience comfort and convenience in Waterloo? Book your stay at Motel 6 Crossroads Mall-Waterloo-Cedar Falls now.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALO

Location

Guest Reviews

7
Based on 259 reviews
Cleanliness: 3.89
Service: 8.36
Location: 9.4
Room Quality: 4.85
Amenities: 5.88
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 6.86
J
Johnson solo_traveller us
1
2026-09-09 via Nuitee
J
Julie couple us
10
2026-08-29 via Nuitee
G
George couple us
6
2026-08-21 via Nuitee
D
Dawit solo_traveller us
7
2026-08-10 via Nuitee
D
Deborah solo_traveller us
2
Please don’t leave the light on for me!
Cons:

The pool was closed for maintainance, looked like a store house. Walked into the room. The bed was not made right. Looked as if someone had slept in it already. The fridge had stuff spilled in it, there was no microwave, the floor had crumbs all over it. The towels weren’t very clean. The fire alarm was gone just wires were hanging. There were no other rooms available. Will never stay at this place again!!

2026-08-04 via Nuitee
L
Lisa solo_traveller us
3
Choose Day's Inn instead! Great value, clean room! I choose this the next time!
Pros:

Nothing to like.

Cons:

Road construction made hotel almost impossible to find. I had to call the hotel to navigate the road construction. Homeless people stayed in the hall talking all night. They said that 12 of them chipped in $5 each but that meant only 6 at a time could fit in the room requiring the rest of them to sit outside my room having a party. There was a gap in the doorway of my room so people had the opportunity to watch me sleep all night. It would be incredibly easy to break into a room like that with a screwdriver to pry the door that small distance as it was already far from the door frame. Feel free to take a peek into room 220 when you stay there for the free show! Walls were slightly dirty although the sheets were clean.

2026-08-04 via Nuitee
J
Juan solo_traveller us
1
Pros:

Alot. Of bed bugs 🐛 and pool was closed and prostitution

2026-07-06 via Nuitee
M
Mackendy solo_traveller us
3
Pros:

Nada

Cons:

Si pero

2026-07-06 via Nuitee
K
Karla couple us
1
Horrible facility. Staff were cordial.
Pros:

The location was perfect. It was close to everything that I needed.

Cons:

The pool wasn’t open and was never told to me. The room was dirty. There was blood on the toilet one side of the toilet seat wasn’t even connected dirt on the wall behind the bathroom door the door handle and the mirror to the bathroom were filthy and had food and other stuff on them. The nightstand was sitting on the floor instead of connected to the wall next to the bed and had some kind of liquid on it. The bed was rock hard. Never again. I want a refund!

2026-06-29 via Nuitee
B
Brittany extended_group us
2
Thank goodness it was only one night!!
Cons:

The room was dirty, hair in the bathroom/tub, Mattress was stained, definitely found bedbugs. What a nightmare!

2026-06-14 via Nuitee
L
Leane couple us
1
Very dirty
Pros:

Room dirty walls dirty

2026-06-08 via Nuitee
N
Nancy couple us
9
2026-05-18 via Nuitee
V
vicki solo_traveller us
5
One night in Waterloo motel
Pros:

Bedding was clean. Nice to have a bathtub

Cons:

Upgrades needed. No plugs in sink or tub. No chairs or microwave or coffee maker. Floor nit clean. Trim in bathroom worn or not at all. Only one staff member. No one to help her when requests were made such as coffee in lobby. She did her best to help.

2026-05-17 via Nuitee
J
Jennifer solo_traveller us
1
I'll never consider another Motel 6 after seeing this one.
Pros:

It was easy to find and in an area with several food and shopping options.

Cons:

I wasn't a fan of walking into the lobby and being immediately hit with a very strong marijuana odor. The pool was "closed for maintenance", but obviously just closed long term as it was fully drained and the deck area being used for roll away bed storage. The room was visibly dirty - a customer survey card from a previous guest was still on the counter with a comment about cat food and a fake fingernail on the bathroom floor - both of which were also still there. The TV was off the wall bracket and just sitting haphazardly on the countertop under where the bracket was hung and had either dried snot or some other similarly textured thing on the screen. We didn't test the beds for comfort because no one felt safe to sit down, we left and found a room at a very nice hotel right down the road. Upon leaving, we watched a large group of people crawl through a hole in the fence on the highway side and walk into the side entrance of the hotel. I don't expect five stars at a Motel 6, but this was worse than your average "get what you pay for" situation, and the beautiful room we got elsewhere was just $30 more.

2026-05-11 via Nuitee
T
Tara couple us
3
2026-04-08 via Nuitee
E
Eric solo_traveller us
1
If I could get refund I wiukd
Pros:

Was rude staff...cold pool and no housekeeping

Cons:

All of it

2026-04-04 via Nuitee
H
Holly-Anne solo_traveller us
9
2026-03-03 via Nuitee
T
Todd couple us
8
2026-01-19 via Nuitee
M
Marla family
2
Pros:

The rooms were gross. We had cockroaches in our room. Our latch was broke on the door the cieling was flaking off. The shower head leaked very bad and sprayed all over the wall. The outside door opened with no key. We were told the pool worked and it hasn't worked in years. Pets are allowed to stay. But you aren't allowed to leave them at any time unattended. There were no accommodations in the room or at the hotel. No breakfast and coffee they say they have wasn't there. Definitely would not recommend staying there. The room was worth maybe 10 dollars a night.

2025-10-12 via Nuitee
J
Jari family_with_children us
9
Pros:

Privacy

Cons:

No pool

2025-09-28 via Nuitee