Motel 6-Waterloo, IA - Crossroads Mall - Cedar Falls

Hotels
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Motel6
7 (254 reviews)
2141 Laporte Rd , Waterloo , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
Laundry
Facilities for disabled guests
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Privacy
Awesome service
Kind staff
Close to destination
Cons:
Dirty rooms
Bugs
Unresponsive staff
Lack of amenities

Categories

Cleanliness
3.89
Multiple reviews highlighted severe cleanliness issues including bugs and unclean facilities.
Service
8.36
Some guests noted kind staff, but issues with staff responsiveness were reported.
Location
9.4
Close proximity to main roads was appreciated by some guests for convenience.
Room Quality
4.85
Consistent reports of broken amenities and dirty conditions negatively impacted room quality.
Amenities
5.88
The hotel lacked basic facilities such as a clean pool and microwaves were almost unavailable.
Value for Money
7.84
While some found it acceptable, many felt the condition of the hotel did not justify the price.
Food and Beverage
8.89
Not mentioned in reviews; assumed standard quality for this hotel tier.
Overall Experience
6.86
Overall dissatisfaction noted in most reviews due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:25

Property Description

Convenient Location:
Just off I-380 and minutes from downtown Waterloo, Motel 6 Crossroads Mall-Waterloo-Cedar Falls offers easy access to local attractions.

Comfortable Rooms:
Each colorful room is equipped with Cable TV, a fridge, and free Wi-Fi. Enjoy amenities like tea/coffee facilities and air conditioning for a pleasant stay.

On-Site Facilities:
Take advantage of the indoor pool, business center, and launderette. Grab snacks and drinks from the vending machines during your stay.

Ready to experience comfort and convenience in Waterloo? Book your stay at Motel 6 Crossroads Mall-Waterloo-Cedar Falls now.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALO

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 254 reviews
Cleanliness: 3.89
Service: 8.36
Location: 9.4
Room Quality: 4.85
Amenities: 5.88
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 6.86
J
Juan • solo_traveller • us
1
Pros:

Alot. Of bed bugs 🐛 and pool was closed and prostitution

2026-07-06 • via Nuitee
M
Mackendy • solo_traveller • us
3
Pros:

Nada

Cons:

Si pero

2026-07-06 • via Nuitee
K
Karla • couple • us
1
Horrible facility. Staff were cordial.
Pros:

The location was perfect. It was close to everything that I needed.

Cons:

The pool wasn’t open and was never told to me. The room was dirty. There was blood on the toilet one side of the toilet seat wasn’t even connected dirt on the wall behind the bathroom door the door handle and the mirror to the bathroom were filthy and had food and other stuff on them. The nightstand was sitting on the floor instead of connected to the wall next to the bed and had some kind of liquid on it. The bed was rock hard. Never again. I want a refund!

2026-06-29 • via Nuitee
B
Brittany • extended_group • us
2
Thank goodness it was only one night!!
Cons:

The room was dirty, hair in the bathroom/tub, Mattress was stained, definitely found bedbugs. What a nightmare!

2026-06-14 • via Nuitee
L
Leane • couple • us
1
Very dirty
Pros:

Room dirty walls dirty

2026-06-08 • via Nuitee
N
Nancy • couple • us
9
2026-05-18 • via Nuitee
V
vicki • solo_traveller • us
5
One night in Waterloo motel
Pros:

Bedding was clean. Nice to have a bathtub

Cons:

Upgrades needed. No plugs in sink or tub. No chairs or microwave or coffee maker. Floor nit clean. Trim in bathroom worn or not at all. Only one staff member. No one to help her when requests were made such as coffee in lobby. She did her best to help.

2026-05-17 • via Nuitee
J
Jennifer • solo_traveller • us
1
I'll never consider another Motel 6 after seeing this one.
Pros:

It was easy to find and in an area with several food and shopping options.

Cons:

I wasn't a fan of walking into the lobby and being immediately hit with a very strong marijuana odor. The pool was "closed for maintenance", but obviously just closed long term as it was fully drained and the deck area being used for roll away bed storage. The room was visibly dirty - a customer survey card from a previous guest was still on the counter with a comment about cat food and a fake fingernail on the bathroom floor - both of which were also still there. The TV was off the wall bracket and just sitting haphazardly on the countertop under where the bracket was hung and had either dried snot or some other similarly textured thing on the screen. We didn't test the beds for comfort because no one felt safe to sit down, we left and found a room at a very nice hotel right down the road. Upon leaving, we watched a large group of people crawl through a hole in the fence on the highway side and walk into the side entrance of the hotel. I don't expect five stars at a Motel 6, but this was worse than your average "get what you pay for" situation, and the beautiful room we got elsewhere was just $30 more.

2026-05-11 • via Nuitee
T
Tara • couple • us
3
2026-04-08 • via Nuitee
E
Eric • solo_traveller • us
1
If I could get refund I wiukd
Pros:

Was rude staff...cold pool and no housekeeping

Cons:

All of it

2026-04-04 • via Nuitee
H
Holly-Anne • solo_traveller • us
9
2026-03-03 • via Nuitee
T
Todd • couple • us
8
2026-01-19 • via Nuitee
M
Marla • family
2
Pros:

The rooms were gross. We had cockroaches in our room. Our latch was broke on the door the cieling was flaking off. The shower head leaked very bad and sprayed all over the wall. The outside door opened with no key. We were told the pool worked and it hasn't worked in years. Pets are allowed to stay. But you aren't allowed to leave them at any time unattended. There were no accommodations in the room or at the hotel. No breakfast and coffee they say they have wasn't there. Definitely would not recommend staying there. The room was worth maybe 10 dollars a night.

2025-10-12 • via Nuitee
J
Jari • family_with_children • us
9
Pros:

Privacy

Cons:

No pool

2025-09-28 • via Nuitee
J
Jessica • family
2
Pros:

Check in was fine

Much of the trim was ripped off of falling off. Bugs on the bathroom floor. Toilet was not solid and leaked. Hair all in the bath tub. The smell of weed down the hall was extremely intense. Check out with an older lady, I explained my concerns - she just sat there. No emotions, no I’m sorry she said nothing. DO NOT stay here

2025-09-07 • via Nuitee
N
Nirosha
2
Pros:

First room I was checked into had bed bugs they were crawling on the pillows and the shower head didn’t work. They moved me to another room. It was cleaner but the door latch was broken.

2025-09-07 • via Nuitee
T
Travis
4
Pros:

bugs in the room, lots of dust on top of the refrigerator, the microwave was missing and we had to call for staff on the phone to be let in to check into the room

2025-09-02 • via Nuitee
D
David
2
Pros:

rooms where dirty saw bugs [bed bugs] dirty towels in the room mystery white powder on dresser dirty toilet pee on floor pubic hair on bed male ejaculation on wall overlooking bed and very loud and obnoxious Neibers we looked at the room nd found another place to stay

2025-08-17 • via Nuitee
C
Christina
4
Pros:

It was not a nice clean place. Stains on the bedding and roaches crawling. Definitely needed to be refinished. Toilet paper holder fell out of the wall. No microwave. I will not stay there again, nor do I recommend it.

2025-08-10 • via Nuitee
C
Caiti
2
Pros:

This hotel was DISGUSTING. Our room reeked of smoke from the second we walked into the room and there was orange smoke stains dripping from the walls. The shower, bathroom, and sink were not cleaned at all. The faucet was not even wiped down. There was no water pressure in the shower because the shower head was broken. We had the air conditioning on high and it never cooled down enough to be comfortable. The outlet cover that the A/C was plugged into had previous burn marks on it proving that it had at one time caught fire. There was not a mirror at the sink/vanity, so you could see the staining from where it had been. There was burn marks from I’m assuming lit cigarettes on the side of the shower. The cleanliness of this place was easily the worst I’ve ever seen. Gross doesn’t even begin to describe this place. WE DO NOT RECOMMEND.

2025-08-04 • via Nuitee