Holiday Inn Express Hotel & Suites Bloomington-Normal University Area by IHG

Hotels
•
Holiday Inn Express
7.7 (120 reviews)
1715 Parkway Plaza Drive , Normal , US
+1 309-862-1600

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean rooms
Friendly staff and fast check-in/out
Comfortable beds and good blackout blinds
24/7 coffee station and good in-room coffee maker reported
Good breakfast (pancakes noted)
Quiet rooms
Convenient location near restaurants/Walmart
Pool and hot tub available
Cons:
Overwhelming perfume smell in lobby (affected throat/eyes for one guest)
Elevator under renovation felt sketchy/unsafe; doors didn't close
No in-room coffee machine and no clock noted by one guest
Breakfast area can be crowded
Occasional facility maintenance issues

Categories

Cleanliness
8
Rooms repeatedly described as very clean; some guests noted an overwhelming perfume smell in the lobby that affected comfort but room cleanliness was praised.
Service
8.6
Multiple reviewers praised very friendly staff and fast check-in/out; overall staff interaction reported as a strong point.
Location
7.8
Convenient location close to restaurants and Walmart and described as easy to get to.
Room Quality
7.8
Rooms described as comfortable, quiet with good blackout blinds and comfy beds; a few mentions of missing in-room coffee machine and no clock.
Amenities
7.6
Breakfast, 24/7 coffee station, pool and hot tub positively noted; one stay reported elevator renovation creating a safety/access issue.
Value for Money
7.7
Standard quality for this hotel tier.
Food and Beverage
7.9
Breakfast repeatedly praised (notes about pancakes); breakfast area sometimes busy/crowded but food quality viewed positively.
Overall Experience
6.2
Generally positive stays with many guests saying they'd return, but issues like strong perfume smell in common areas and an unsafe-feeling elevator renovation materially lowered overall satisfaction for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Tropical Pool Area
Escape to paradise right at the hotel with a tropical pool area, perfect for relaxation and fun under the sun.

Modern Amenities
Enjoy the convenience of free Wi-Fi and cable TV in every wood-furnished room, ensuring a comfortable stay at Holiday Inn Express Hotel & Suites Bloomington-Normal University Area.

On-Site Recreation
Indulge in the on-site hot tub, keep up with your fitness routine at the fitness room, and stay productive at the business centre during your stay.

Experience the perfect blend of comfort and convenience at Holiday Inn Express Hotel & Suites Bloomington-Normal University Area. Book now for an unforgettable stay!

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BMI

Location

Guest Reviews

7.7
Based on 120 reviews
Cleanliness: 8
Service: 8.6
Location: 7.8
Room Quality: 7.8
Amenities: 7.6
Value for Money: 7.7
Food and Beverage: 7.9
Overall Experience: 6.2
M
Makoto • couple • us
8
2026-10-26 • via Nuitee
J
Janet • family_with_children • us
8
2026-10-26 • via Nuitee
S
Sharon • extended_group • us
8
It was okay, nothing extraordinary
Pros:

Comfortable beds, close to restaurants/ Walmart, etc

Cons:

The elevator was being renovated. It was pretty sketchy and fet unsafe. The doors didn't close, so we took the stairs.

2026-10-07 • via Nuitee
L
Lenora • solo_traveller • us
7
Perfume smell was overwheIming. Clean. The room was quiet.
Pros:

Breakfast was good. Too many people though.

Cons:

I won't stay here again due to the extreme perfume smell. Mostly in the lobby, but it was everywhere. My throat and eyes were affected. It's just not for me.

2026-09-18 • via Nuitee
C
Catherine • couple • us
9
2026-09-10 • via Nuitee
E
EBONY • solo_traveller • us
7
2026-09-10 • via Nuitee
D
Don • couple • us
9
Good
Cons:

No coffee machine in room and no clock.

2026-08-31 • via Nuitee
K
Kim • couple • us
8
2026-08-31 • via Nuitee
C
Carol • couple • us
10
We were very pleased with our stay.
Pros:

The room had everything we needed and everything was very clean. The location was easy to get to. The coffee maker was amazing!

Cons:

I can’t think of anything.

2026-08-24 • via Nuitee
S
Stephanie • couple • us
10
I will make Holiday Inn Express my place to stay when visiting Bloomington/Normal.
Pros:

I like that the property was clean and had a warm pleasant atmosphere.

Cons:

There was nothing I didn’t like about the property.

2026-08-05 • via Nuitee
G
Gary • couple • us
10
Excellent room, quiet, good breakfast, fast check in /out process
Pros:

Whole experience was great

Cons:

Nothing

2026-08-02 • via Nuitee
S
Stephanie • couple • us
10
I have experienced the most amazing friendly staff during my visit to Bloomington/Normal and will make Holiday Inn E
Pros:

The property was very clean and warm welcome vibes.
I will visit again.
Thanks for the warm hospitality.

Cons:

The friendly atmosphere and the pool and hot tub.

2026-07-22 • via Nuitee
O
Owuor • solo_traveller • us
10
Pros:

Clean rooms, 24/7 coffee station, good blackout blinds for good sleep.

2026-07-10 • via Nuitee
H
Halliday • solo_traveller • us
10
Pros:

Really nice rooms and beds were super comfy!

2026-07-05 • via Nuitee
S
Slavens • family_with_children • us
10
Peaceful and very clean hotel! Great staff!
Pros:

Breakfast was great especially pancakes. Loved the availability of the coffee at anytime. My mother & I were on our way back from vacationing in Michigan and this was our halfway point to home.

Cons:

Everything was great and highly recommend

2026-06-24 • via Nuitee
C
cassidy • extended_group • us
10
2026-06-22 • via Nuitee
L
Linda • solo_traveller • us
10
Very friendly staff and cleanliness Fromm lobby to guest room.
Pros:

Cleanliness

Cons:

N.A

2026-06-01 • via Nuitee
H
Humble • solo_traveller • us
10
2026-05-22 • via Nuitee
S
Stephanie • solo_traveller • us
8
2026-05-04 • via Nuitee
S
Sophia • family_with_children • us
7
Pros:

I like the location, also the bed was comfy.

Cons:

Our room was the first floor this time, it had a musty smell.

2026-04-28 • via Nuitee