Holiday Inn Express & Suites Batesville by IHG

Hotels
•
Holiday Inn Express
8.2 (189 reviews)
1130 White Drive , Batesville , US
+1 870-698-2700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (overnight manager, check-in clerk)
Great breakfast (multiple mentions)
Clean rooms noted by several guests
Comfy beds (noted by several)
Pool and hot tub
Amenities: gift shop, air conditioning, parking
Cons:
Inconsistent cleanliness (cigarette smell, clogged drains, toilet issues)
Room quality problems and sloppy bathroom remodeling
Housekeeping attempted entry early; privacy concerns
Occasional snooty/front-desk interaction
Perceived as a bit pricey by some
Limited parking reported by one guest

Categories

Cleanliness
6.5
Multiple reviews report rooms not clean (cigarette smell, clogged drain, toilet issues) though some guests explicitly called their rooms 'very clean' — overall inconsistent cleanliness with notable failures.
Service
8.6
Several guests praised staff (helpful overnight manager, friendly/knowledgeable desk staff, kind check-in clerk), though there are isolated negative interactions (snooty desk clerk, housekeeping attempting entry early) — overall generally helpful service with occasional lapses.
Location
8.6
Location listed as a pro in reviews; no detailed complaints — standard good location for this hotel tier.
Room Quality
6.7
Mixed feedback: comfy beds noted by several guests but significant problems reported (very firm mattresses for some, toilet running/needs topping removed, clogged shower drain, sloppy bathroom remodeling) impacting room quality.
Amenities
9
Amenities received strong positive mentions (great breakfast, pool and hot tub, gift shop, air conditioning, parking) and are frequently highlighted as strengths.
Value for Money
7.5
Mostly positive comments about service and breakfast, but at least one guest called it 'kinda pricey' — perceived value slightly below overall average.
Food and Beverage
9.4
Breakfast repeatedly described as 'great' and among the best some guests have had; food & beverage is a clear positive.
Overall Experience
9.3
Overall stays are frequently described as comfortable and satisfactory with standout breakfast and helpful staff, but serious cleanliness/room issues reported by some guests create inconsistency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location and Amenities

Located just off Route 167 and close to Batesville, the Holiday Inn Express & Suites Batesville offers an indoor pool, whirlpool, and free Wi-Fi. Rooms include a flat-screen TV, coffee maker, refrigerator, microwave, and ironing facilities.

Fitness and Business Facilities

Guests can utilize the 24-hour fitness room and business center with computer, fax, and printing services.

Delicious Breakfast and Nearby Attractions

Start your day with a breakfast buffet featuring cinnamon rolls and fresh coffee. Explore attractions like the Mark Martin Museum and Batesville Commercial Historic District nearby.

Book your stay at the Holiday Inn Express & Suites Batesville for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIT

Location

Guest Reviews

8.2
Based on 189 reviews
Cleanliness: 6.5
Service: 8.6
Location: 8.6
Room Quality: 6.7
Amenities: 9
Value for Money: 7.5
Food and Beverage: 9.4
Overall Experience: 9.3
D
Debra • extended_group • us
5
Would not stay again nor reccommend this location.
Pros:

The staff was friendly.

Cons:

The mattresses were terrible. Not comfortable at all. It was noisy all night. We got very little sleep. It made an already bad trip worse as we were in town for a funeral.

2026-11-01 • via Nuitee
S
Shanon • extended_group • us
8
We enjoyed our stay. This isn't our first time and won't be our last.
Pros:

The complimentary breakfast was great.

Cons:

The only thing that we would change was that there was no coffee pot in the room, but the staff at the front desk made sure my dad had fresh coffee every time he came down to the lobby.

2026-11-01 • via Nuitee
J
Jeff • couple • us
10
2026-10-28 • via Nuitee
J
John • extended_group • us
7
2026-10-07 • via Nuitee
D
Dawayne • solo_traveller • us
1
Pros:

When we arrived, the overnight manager was very nice and helpful. He was very detailed about breakfast times and he informed us on the amenities that were at our disposal. This was the only memorable moment of our stay.

Cons:

The room wasn't clean, the room smelled like cigarettes, and the toilet was messed up. Whenever the toilet was used, I had to remove the top, so that I could stop the toilet from running. When we took showers, we had to shower in ankle deep water, the drain was clogged with something. The room did not feel clean and the mattresses were very firm. I was very dissatisfied with the quality of the room.

2026-09-10 • via Nuitee
H
Harmon • family_with_children • us
8
Quiet and Comfortable Stay.
Pros:

Location. Friendliness. Comfort. Air Conditioning. Space. Bathroom Cleanliness. Staff. Parking.

Cons:

Nothing.

2026-09-08 • via Nuitee
H
Haley • solo_traveller • us
8
Pros:

Very clean and smelled great

Cons:

Kinda pricey

2026-09-05 • via Nuitee
M
Melissa • family_with_children • us
9
2026-09-03 • via Nuitee
E
Elisa • solo_traveller • us
5
2026-08-24 • via Nuitee
M
Markus • couple • us
4
Comfy beds. Not much parking. Weird staff?
Pros:

Clean room. Comfy beds

Cons:

Upon check in, the man at the desk seemed snooty and didn’t seem to wanna answer any questions or talk to me

Next morning before 10am. I hear someone trying to access my room with a card. So I go to see who it is and it’s 2 lady workers. I asked “can I help you?” And all they said was “oh our apologies” and walked off. Seemed odd. And shortly after the house cleaning lady before 10 am, came and was trying to enter the room. Never asked if anyone was in there or not. Felt very uncomfortable for my wife and I that these people kept trying to enter our room so early in the morning without knocking or anything.

2026-08-06 • via Nuitee
A
Angela • couple • us
10
Pros:

Staff was friendly and knowledgeable. Room was clean , bed comfortable. Was very satisfied with my stay.

2026-07-20 • via Nuitee
H
Heidi • couple • us
10
looking forward to seeing you all soon.
Pros:

the young man who checked us in was very kind and respectful clean hotel ,great breakfast best I've had honestly and I stay at many hotel's, im also a manager for 15 + in hospitality, everything ya need in the gift shop and i can say they have great staff and i will be back..

Cons:

no complaints looking forward to my next stay.

2026-07-14 • via Nuitee
T
Tony • solo_traveller • us
9
2026-07-08 • via Nuitee
M
Melissa • family_with_children • us
9
2026-07-05 • via Nuitee
J
Jessica • solo_traveller • us
8
2026-06-27 • via Nuitee
J
Jackie • family_with_children • us
10
Pros:

Great breakfast

2026-05-30 • via Nuitee
J
Jessica • solo_traveller • us
10
Pros:

It was super clean and the breakfast was great! The pool and hot tub were also great!

Cons:

Nothing

2026-05-26 • via Nuitee
E
Elizabeth • family_with_children • us
8
Average. Not as good as my previous stay here.
Pros:

Facility has been remodeled. Remodeling in bathroom is sloppy work.
The beds are fabulous. Kind of high for older folk and short people though.

Cons:

See above.

2026-05-21 • via Nuitee
L
Lexi • family_with_children • us
8
2026-04-09 • via Nuitee
C
Cynthia K • family_with_children • us
10
I’ve got lumbar problems. Bed was too soft for me. Staff was great the receptionist and the breakfast young lady Great.
Pros:

People and the breakfast

Cons:

Bed to soft for me

2026-03-29 • via Nuitee