Holiday Inn Express & Suites Columbia-I-20 @ Clemson Rd by IHG

Hotels
•
Holiday Inn Express
8.6 (120 reviews)
1011 Clemson Frontage Rd, Columbia, South Carolina, 29229-8708 , Columbia , US
1-803-419-3558

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Outdoor pool - seasonal
Fitness facilities
ATM/banking
Gift shops or newsstand
Free breakfast
Multilingual staff
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Great location
Cons:
Internet issues
Pool closed

Categories

Cleanliness
8.85
The room was very clean and well maintained.
Service
8.85
The staff was wonderful and very accommodating.
Location
8.85
Close to restaurants, stores, and safe areas.
Room Quality
8.85
Rooms were large, comfortable, and well maintained.
Amenities
7.85
Amenities were good, though the pool was closed.
Value for Money
7.85
Reasonable value given the quality of the stay.
Food and Beverage
8.85
Breakfast was good, with quality options available.
Overall Experience
8.85
Overall, we really enjoyed our stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:58

Property Description

Recreational Opportunities

Don't miss the chance to unwind at our fitness center or take a refreshing dip in the seasonal outdoor pool.

Convenience at Your Fingertips

Enjoy complimentary wireless internet, a 24-hour business center, and a daily buffet breakfast during your stay.

Home Away from Home

Relax in one of our 65 guestrooms equipped with free Wi-Fi, flat-screen TVs, and conveniences like refrigerators and microwaves.

Experience these amenities and more at Holiday Inn Express Hotel & Stes Columbia I-20 at Clemson Rd. Book your stay now to enjoy a comfortable and convenient visit.

Important information:

  • The seasonal pool will be open from May 29 to September 11.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 120 reviews
Cleanliness: 8.85
Service: 8.85
Location: 8.85
Room Quality: 8.85
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 8.85
T
Timothy • family
10
Pros:

Stopped in for a quick overnight visit. Arrived at midnight and left at 9a. Room was clean. Bed and pillows were comfortable. Breakfast was good.

2025-10-06 • via Nuitee
D
Denise Niecey • family
8
Pros:

Close to restaurants and stores.

2025-10-03 • via Nuitee
J
Julie • family
10
Pros:

The staff was wonderful. The room was very clean, and very large. The area was safe, and many convenient food options within a walkable distance. We really enjoyed our stay.

2025-10-01 • via Nuitee
F
Felicia • family
8
Pros:

There was a bday party or some sort of family gathering the same weekend of our reservations. I had two rooms on the 1st floor, it got unbearably loud in the early morning hours. I went to the front lobby and asked if I could get different rooms. Without hesitation I was assigned two rooms on the 3rd floor. The staff was great, I really appreciated the fact that I did not have to spend time pleading my case at 2:00am!

2025-09-20 • via Nuitee
S
Sarah
10
Pros:

Great property. Amazing Guest services staff. Wonderful room. Fantastic access to dining, shopping and entertainment

2025-09-06 • via Nuitee
S
Sarah
10
Pros:

Room was clean and very well maintained. The bed and linens were lovely. Water pressure in the shower was AMAZING 🤩. Access to shopping, dining and entertainment was WONDERFUL. I was traveling for work, but will definitely use this property for pleasure. Guest services was exceptional from check in to check out ☺️. I HIGHLY recommend this property!!!!!

2025-09-06 • via Nuitee
L
Larry • family
10
Pros:

Great breakfast, friendly staff, and very clean!

2025-09-02 • via Nuitee
B
Brian
10
A+
Pros:

Great stay, very clean!

2025-09-01 • via Nuitee
M
Melchor B D
10
Pros:

5 star

2025-08-19 • via Nuitee
T
Thomas
8
Comfortable but bad internet
Pros:

Beds were comfortable, staff was good, breakfast was good. Only drawback was that the internet sucked. It was difficult to log on and it wasn’t fast enough to get any work done.

2025-07-27 • via Nuitee
R
Robert
10
Pros:

like the free breakfast and coffee. did not like that the Pool is closed...wanted to spend a little time in the pool

2025-07-20 • via Nuitee
H
Halimah
10
Pros:

I loved everything

2025-07-11 • via Nuitee
L
Latanya
10
Pros:

I loved everything

2025-06-23 • via Nuitee
D
Diane
6
Pros:

Night staff was amazing. However, morning staff not as accomodating. Couldn't do late check out. Breakfast was not hot and they didn't have sausage or bacon that I could eat, eventhough I'd emailed ahead to ask for non pork. Overall, a very average stay as I was awoken at 4am by a baby in the corridors, I'm guessing they didn't want to wake the other parent in the room. What I did like was tge microwave and fridge in the room. Oh, and the shower door was missing a handle, on one of the doors.

2025-06-22 • via Nuitee
C
Cliff
8
Pros:

Easy to get to from highwAy.

2025-06-03 • via Nuitee
A
Alexander
10
Pros:

good

2025-05-31 • via Nuitee
M
Martha • partner
10
Pros:

Nice, newly renovated rooms. Staff was very friendly. Unfortunately, it was very noisy all hours of the day and night.

2025-05-28 • via Nuitee
J
Jane • partner
10
Pros:

Near where we needed to be.

2025-05-17 • via Nuitee
J
Joderick • partner
10
Pros:

Water pressure was outstanding in the shower!

2025-04-27 • via Nuitee
C
Celestine • family
6
Pros:

I made a phone call asking if we could have adjoining rooms, spent 20 minutes on the phone insuring that the rooms were adjoining. Arrived at the hotel the rooms were not adjoining so I wasted $200.

2025-04-23 • via Nuitee