Holiday Inn Express Leeds City Centre by IHG

Hotels
Holiday Inn Express
8.5 (5175 reviews)
Cavendish Street, Off Kirkstall Road , Leeds , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Comfortable rooms
Cons:
Cleanliness issues
Location not central enough
Noise disturbances

Categories

Cleanliness
7.71
Some reviews mention issues like dirty carpets and a smelly toilet, which negatively impacted the perceived cleanliness.
Service
9.18
Numerous reviews highlight friendly and helpful staff contributing positively to the overall service experience.
Location
8.22
The location received mixed feedback; while convenient, some guests commented on it not being in the city center.
Room Quality
8.17
Rooms were generally described as comfortable and clean, although a couple of guests noted issues with noise and maintenance.
Amenities
8.7
Amenities such as breakfast and coffee machines were positively reviewed by guests.
Value for Money
8.66
Guests felt that the price paid for the stay, including breakfast, provided good value.
Food and Beverage
8.71
Breakfast received high ratings, although there were minor complaints regarding specific food items.
Overall Experience
8.68
Overall guest sentiment indicates satisfaction with their stays, highlighted by a clean and welcoming atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:56

Property Description

Convenient Location
Located just a 15-minute walk to Leeds city centre, our hotel is the perfect choice for visitors to Leeds and Metropolitan universities, the business district, and its vibrant restaurants and bars. Easily accessible from the Leeds ring road, we also offer on-site car parking for your convenience.

Comfortable Accommodation
Each room features an en-suite bathroom with a power shower, air conditioning, and a TV. Stay connected with free WiFi available throughout the property, ensuring a comfortable and enjoyable stay for all guests.

Great Amenities
Start your day right with our Express Start breakfast, and take advantage of our 2 meeting rooms for any business needs. With Headingley Stadium, Leeds United FC, and the John Charles Centre for Sport nearby, as well as easy access to the O2 Academy and Leeds train station, our hotel offers the perfect blend of comfort and convenience.

Book your stay now to experience all that our hotel has to offer!

Important information:

If booking a Double Room with a Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that pets will incur an additional charge of GBP 30 per pet, per stay. Pre-booking is essential. Please contact the hotel to check availability.

Please note that air conditioning is currently unavailable.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

8.5
Based on 5175 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
M
mrs sara couple gb
9
Great will definitely stay again
Pros:

Wow breakfast looked lovely when we came down , everything looked fresh and it was 8.15 and breakfast starts at 6.30 sometimes we've been away and breakfast can look a little dry , there was plenty to choose from and even grab bags if you were in a rush, we were about 10 min walk from the centre and it's a nice walk , air-conditioning wasn't working and it was in the extreme heat we had in June , but was given a fan in our room and left bottled water and an email was sent a day before explaining why , so they have tried to get it fixed , staff were so friendly and smiled 😊

Cons:

Pillows we're a little hard for me but you can't please everyone , there was something a lady had left in my bathroom bin but when I mentioned it to the desk it was removed stright away , that was the only real mistake cleaner should have emptied the bin .

2026-06-27 via Nuitee
S
SILVANA solo_traveller gb
10
Lovely clean cool stay
Pros:

Lovely staff clean rooms Lovely AC

2026-06-27 via Nuitee
C
Christine couple gb
7
Glad I wasn’t staying two nights
Pros:

Helpful staff

Cons:

The rooms need sound proofing and silent door closing. We were kept awake by next door having their TV on until 3 am. People coming back to hotel in early hours and talking in the car park.
The AC was too high and really cold in the bar/breakfast area

2026-06-27 via Nuitee
O
onur solo_traveller gb
9
2026-06-27 via Nuitee
V
Viviana couple gb
7
Staff very friendly, unfortunately AC wasn’t working on the hottest day. We were warned and had a fan which was very muc
Pros:

Close to where we wanted to be

Cons:

Breakfast wasn’t that nice, very basic

2026-06-27 via Nuitee
A
A113KPpatricks Solo travel
10
Thank You Izabela, Nikki & Team
Pros:

I stayed Monday through Friday in June to attend a conference at Leeds Beckett University. I requested a quiet room and got a lovely, air conditioned one on the far side from the dual carriageway.
I dined on one night and it was lovely. Service very efficient, as it was at breakfast too.
It was lovely to chat to Izabela and Nikki during my visit who also gave me great recommendations 🇮🇪🇵🇱
Thank you for your friendly and personable service
Kind regards,
Patrick

2026-06-26 via Tripadvisor
W
wayne couple gb
8
2026-06-26 via Nuitee
N
Nashima couple gb
10
Pros:

Great location. Excellent breakfast and lovely staff ☺️

2026-06-26 via Nuitee
A
Avril couple gb
10
2026-06-26 via Nuitee
M
Michele couple gb
10
Friendly, welcoming, convenient, tasty supper and breakfast. Can't fault the welcome by staff.
Pros:

From the start, with friendly, helpful service with cold water on 'tap' at the reception, we felt welcome, well looked after. It was unseasonably hot, but the hotel was cool, as was our room.

Cons:

Nothing

2026-06-26 via Nuitee
M
Michael family_with_children gb
8
2026-06-26 via Nuitee
D
Daniel family_with_children gb
10
2026-06-26 via Nuitee
R
RiverCherwell Solo travel
2
Your comfort is not their concern
Pros:

Unfortunately, my wife was booked into this hotel during the recent UK heatwave. She was looking forward to her air-conditioned room (as advertised), but upon checking in, she was told that all in-room AC units were broken. Their only solutions were a basic fan or a refund if she didn't like it. Your comfort and convenience are clearly the least of their concerns. They should have had the decency to inform guests immediately when such a major issue occurred during a heatwave, rather than expecting them to scramble for alternative accommodation at 7 PM when checking in.

2026-06-25 via Tripadvisor
S
Sarah solo_traveller gb
9
Pros:

Friendly staff, clean and comfortable room

Cons:

Very hard pillows, breakfast ok

2026-06-25 via Nuitee
A
abdel solo_traveller gb
3
Pros:

Location and staff pleasant

Cons:

The carpet was absolutely disgusting with horrific dried in stains. I couldn’t take my shoes off even coming out the shower I would go straight back in them. Air con wasn’t working during heat wave either. No telephone in the rooms. Got a refund for 1 night in writing (yet to appear in my account) but Ultimately for over 100£ a night a serviced apparently will be better I’m due to co to Coventry ina few weeks but will be changing into a serviced apartment

2026-06-25 via Nuitee
S
Stuart solo_traveller gb
8
2026-06-25 via Nuitee
O
Orson family_with_children gb
8
2026-06-25 via Nuitee
D
Declan couple nz
4
NA
Pros:

Breakfast was terrible. Plastic egg, under cooked bacon...I don't know how you can get bacon and eggs wrong.

Cons:

The staff were very friendly.

2026-06-24 via Nuitee
H
Haigh solo_traveller gb
10
Very welcoming
Pros:

The lady on reception was so friendly and welcoming.

Cons:

Maybe just a bit far out to be called city centre

2026-06-23 via Nuitee
S
Sintija solo_traveller gb
6
2026-06-22 via Nuitee