Holiday Inn Express Leeds-East by IHG

Hotels
•
Holiday Inn Express
8 (454 reviews)
2 Aberford Road , Leeds , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Overcrowded breakfast area
Cleanliness issues
Misleading booking experience

Categories

Cleanliness
7.46
Some guests noted cleanliness issues, including scratches and dents in the bathroom.
Service
8.93
Helpful and friendly staff received positive comments throughout the reviews.
Location
8.47
Convenient location appreciated by most guests.
Room Quality
7.92
Rooms were comfortable and clean for most guests, with some noting basic quality.
Amenities
7.95
Amenities are decent; issues with TV internet noted but phone streaming worked.
Value for Money
7.91
Overall, guests felt the price was reasonable considering the service.
Food and Beverage
7.46
Breakfast was mentioned negatively due to overcrowding by permanent residents.
Overall Experience
7.93
Mixed experiences with concerns about hotel policies but generally positive for comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:27

Property Description

Convenient Location: Situated with easy access to the M1 and M62.
Comfortable Rooms: Equipped with modern amenities and free WiFi.
Dining Options: Enjoy a hearty breakfast buffet and neighboring restaurant.

To reserve a room at Holiday Inn Express Leeds-East, book now for a delightful stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 454 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 7.93
B
Bob • couple • gb
9
Good overnight stay
Pros:

Conveniently placed

Cons:

Nothing

2026-03-06 • via Nuitee
B
Bhambra • family_with_children • gb
9
2026-02-23 • via Nuitee
N
N6718KObeckyb • Solo travel • Sheffield, South Yorkshire, England
2
Didn't even get there...
Pros:

I booked a room here as I'm attending a social event in the adjoining restaurant - I thought I'd be extravagant and treat myself to a stay so I could have a drink, stay a bit later and not have to travel as far back and forth to the event the following day.
I then received an e-mail to say due to an error in their booking system they've overbooked and will be cancelling my booking.
[They most generously waived the cancellation fees - this just added insult to injury!]
They suggested trying the next closest Holiday Inn, about 4 miles away which "appeared to have availability". Well so did this one when I booked, so I'm not going to risk it again.
This alternative hotel cost more for the same package and would also involve me either driving or the expense of a taxi, and therefore negate the whole point of the hotel stay anyway. I don't live all that far away, I might as well just drive home.
So if you want to stay here, it's a gamble as to whether you'll get a room or just think you do and have your plans spoiled!

2026-02-05 • via Tripadvisor
V
Vikki • extended_group • gb
6
Basic but perfect for what I needed.
Pros:

The dove hand soap, body wash and shampoo was a great touch.
The staff were very friendly and helpful throughout my entire 2 day stay. The smell of the hotel when you first enter was very pleasant and the location was ideal for where I needed to go.

Cons:

The room was a bit cold and I could feel/hear when the other guests opening and closed their doors as they're very heavy. The breakfast was very basic but perfect for myself. No options for dinner, you have to leave or get a delivery.

2026-01-22 • via Nuitee
J
Jashvir • extended_group • gb
1
Disappointed to say the least
Pros:

Breakfast was disappointing due to the presence of permanent residents guests at this hotel. I was overwhelmed to note that this hotel did not declare at the time of taking my booking that I as a paying guest will share my stay with asylum seekers.

Cons:

Your website should make it clear that your policy is to share the accommodation with asylum seekers. Had I known this it was highly likely that I would not have chosen to stay here

2026-01-20 • via Nuitee
S
Stephanie • couple • gb
7
Pros:

Breakfast was really nice and there was plenty of choice.
Amenities were all very nice and well maintained. Staff were helpful.

Cons:

We were given a room for two single beds, which was fine, but we would have preferred a double bed.

2026-01-19 • via Nuitee
N
Nicholas • family_with_children • gb
1
Book a different hotel. This one is being used for Housing!
Pros:

no need to go to a Zoo.
go for breakfast and watch that!
disgrace from Holiday Inn

Cons:

A Disappointing Stay at Holiday Inn Leeds

My family and I recently stayed at the Holiday Inn in Leeds, booking a room for two adults, two children (ages 16 and 8), and our two dogs. Unfortunately, our experience was far from what we expected for the £180 we paid, and we left feeling completely let down.

Upon arrival around 8 PM, the first thing we noticed was a strong, unpleasant smell WEED. We also saw a group of people drinking outside the hotel premises, which was an immediate red flag.

The most significant issue was the noise. Despite it being late, loud music and constant talking and laughing from the reception area kept me and the dogs awake. At around 2 AM, I went to take the dogs for a walk and found a receptionist, a person in pyjamas, and a security guard in the reception area. They were still there when I returned around 2:30 AM, with the music still playing loudly. Back in the room, the noise from their conversation was still clearly audible. My dogs' sensitive hearing also meant they were constantly alert to people walking by the door, waking us up throughout the night.

Breakfast was a chaotic experience. My wife and sons went first and found the bacon to be so overcooked it was impossible to cut. When it was my turn, I was honestly shocked by the scene. A security guard was present, and it was clear the hotel was housing a specific clientele. The dining area was loud, with children running and shouting in their pyjamas, making a mess. While my own breakfast was edible because I was so hungry, the overall atmosphere was incredibly off-putting.

2026-01-19 • via Nuitee
D
Daniel • solo_traveller • gb
9
After very long days at work it was an ideal place to crash out.
Pros:

The room was very clean and comfortable. I could not fault it as such.

Cons:

I did not like the air conditioning which did not really keep the room warm.

2026-01-19 • via Nuitee
M
Mrs Christine • couple • gb
9
Pros:

all the staff were very helpfull and who ever cooked the breakfasts the food was very well done thanyou

Cons:

pity the corridors were very long

2026-01-19 • via Nuitee
L
Lyn • family_with_children • nz
10
Very comfortable
Pros:

First time in a holiday inn. Very impressed with staff helpfulness. Breakfast was excellent.

2026-01-19 • via Nuitee
E
Edward • solo_traveller • gb
8
2026-01-16 • via Nuitee
C
Carolyn • couple • gb
1
Cons:

Smell when you walk in. Receptionist very scruffy. I think it is being used as bed and breakfast accommodation for homeless people.

2026-01-15 • via Nuitee
M
mark • solo_traveller • gb
8
friendly staff, comfy room and easy to find.
Pros:

comfy bed and warm room. Able to make drink in my room late at night. good choice at breakfast.

Cons:

the position of the tv on the wall in relation to the bed, as it was not in line with the bed but at an offset angle. No cups to make a hot drink at breakfast and some tables were left with uncleared plates, bowls etc although it was towards the end of breakfast.

2026-01-12 • via Nuitee
P
Phil • couple • gb
8
Clean and comfortable
2026-01-11 • via Nuitee
R
Rachel • extended_group • gb
6
Adequate for one night
Pros:

friendly staff, comfortable bed

Cons:

Room and bathroom was quite small, furnishings quite basic. my friend spilt some tonic water on the carpet and when she wiped it up the cloth was filthy so the carpets could definitely do with a deep clean

2026-01-09 • via Nuitee
J
József • family_with_children • hu
10
2025-12-31 • via Nuitee
J
Jones • family_with_children • gb
8
Pros:

I liked the helpfulness of staff.
The hotel is clearly being used to host asylum seekers and homeless families - I have no objection but the breakfast area was consequently crowded and there were lots of children running around. It was a bit cramped and overwhelming. There was also a baby crying during the night. This is not a political point as I am not judging anyone's circumstances but I paid for a peaceful stopover and I don't think the accommodation is appropriate fir serving so many purposes.

2025-12-23 • via Nuitee
K
Keith • family_with_children • gb
2
Cons:

Toby inn is dreadful

2025-12-20 • via Nuitee
C
Callum • solo_traveller • gb
10
Pros:

The room, the location, the bed was nice. The staff were kind.

Cons:

Nothing.

2025-12-03 • via Nuitee
S
superssonic • Family • Northampton, Northamptonshire, England
2
Dump
Pros:

Arrived to an abanonded reception desk. Then loads of kids were running around and screaming unsupervised. Finaly a staff member arrived and was more happy to try and sell bar items from a empty fridge than do anything else. Room was battered with filler on walls broken bath floor tiles a plug hanging off wall and lamp hanging off wall. Clearly a lack of maintenance as then the toilet flush was broken and the sink plug was not even attached. Went for breakfast next morning and choice was Very poor as no muffins no pastries and just plain yoghurt with no fruit puree. No mushrooms and watered down fruit squash. Never had anything this bad as holiday inn breakfast normaly has everything out and lota. I guess staff didnt put these items out or didnt have anything to give people or someone has got up at 6am and took everything but i doubt it

2025-11-30 • via Tripadvisor