Holiday Inn Express Hotel & Suites Cincinnati Northeast-Milford by IHG

Hotels
•
Holiday Inn Express
8.2 (351 reviews)
301 Old Bank Road , Milford , US
+1 203-877-9411

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable rooms / spacious
Convenient location near highway and local facilities
Tubs available and cotton sheets appreciated
Breakfast includes fresh fruit options
Useful in-room amenities (hair dryer, luggage stand)
Cons:
Excessive highway/noise issues
Cleanliness problems (dirty sheets, food left, odors, bug)
Front-desk staff reported as rude or unhelpful
Breakfast overly processed / inconsistent supply
Room issues (tub drainage problems, odors such as marijuana)

Categories

Cleanliness
6
Multiple reports of dirty sheets, food left in room, a bug in the tub and persistent odors (including marijuana) indicate below-standard cleanliness.
Service
6.8
Several guests described front-desk staff as rude or unhelpful on check-in; one clerk was noted as short and another reportedly dismissed complaints.
Location
9.5
Convenient proximity to highway and nearby facilities (soccer complex) praised, though highway noise is a recurring caveat.
Room Quality
7.6
Rooms are often described as comfortable and spacious with good bedding, but issues reported include uncomfortable beds for some, tub drainage problems and occasional pests/odors.
Amenities
10
Amenities such as tubs (preferred by some guests), cotton sheets, hair dryer and luggage stand were positively noted; some minor accessibility/placement issues with dispensers mentioned.
Value for Money
8.2
Standard quality for this hotel tier.
Food and Beverage
7.5
Breakfast received mixed feedback — some fresh fruit and decent options, but complaints about overly processed items, inconsistent offerings (eggs/yogurt), and running out of items.
Overall Experience
10
Mixed but generally positive stays noted (comfortable rooms, good location); however, significant cleanliness and service issues affected several guests' stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:13

Property Description

Convenient Location
Situated just off Interstate 275, the Holiday Inn Express Hotel & Suites Cincinnati Northeast-Milford offers easy access to Kings Island Amusement Park, only a 20-minute drive away.

Modern Amenities
Each room is equipped with a flat-screen cable TV, work desk, and en suite bathroom for your comfort. Guests can also take advantage of the on-site fitness center, indoor saline pool, and free WiFi throughout the hotel.

Nearby Attractions
Located just 17 miles from central Cincinnati and 23 miles from the Cincinnati Zoo & Botanical Garden, our hotel is the perfect hub for exploring the area.

Experience convenience and comfort at the Holiday Inn Express Hotel & Suites Cincinnati Northeast-Milford. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Guest Reviews

8.2
Based on 351 reviews
Cleanliness: 6
Service: 6.8
Location: 9.5
Room Quality: 7.6
Amenities: 10
Value for Money: 8.2
Food and Beverage: 7.5
Overall Experience: 10
J
Joseph • solo_traveller • us
8
Okay but hmmm!
Pros:

Comfortable room .

Cons:

Lots of noise! Very close to expressway.

2026-10-31 • via Nuitee
K
kim • family_with_children • us
10
Pros:

Thank goodness they still have tubs ! Some of us like indulging in a warm bath rather than water squirting all over your head. Plus very nice cotton sheets

Cons:

The self dispenser is too high for someone who wishes to take a bath. If anything, they need to sets one floor people that shower in there and people that bathe in there

2026-10-29 • via Nuitee
T
tamo albutashvili • extended_group • us
5
Pros:

Location

Cons:

Bad sheets were dirty and I asked to change it or switch my room.

2026-10-12 • via Nuitee
H
Holly • couple • us
1
Pros:

Location

Cons:

There was food left from previous person. Changed rooms and had to have two queens instead of king due to none avail. The new room tub would not drain and there was a bug in tub.

2026-10-09 • via Nuitee
W
William • solo_traveller • us
9
Nice hotel
Pros:

Very comfortable room. No

Cons:

Excessive highway noise. If staying request a room away from the highway.

2026-10-09 • via Nuitee
T
Thomas • solo_traveller • us
5
2026-09-19 • via Nuitee
S
Steven • couple • us
8
2026-09-14 • via Nuitee
M
Mike and Clare • couple • us
4
Room 217 wreaked of Marijuana. Lady at the desk was not helpful. Said she was sick.
Pros:

Nothing

Cons:

Our hallway wreaked of marijuana. Lady at desk was not helpful. She said she was sick and couldn’t smell anything. It was in room 217. Right across from elevator.

2026-09-13 • via Nuitee
M
McGough • solo_traveller • us
6
Pros:

The breakfast was good

Cons:

The Jay who checked me and my daughter in was very rude and short with us. The bed was very uncomfortable and it room had a weird odor

2026-09-08 • via Nuitee
M
Mark • solo_traveller • us
9
If you can tolerate a heavily-processed breakfast, it's a great place to stay.
Pros:

Bed was comfortable and the room was plenty big for me.

Cons:

The breakfast. Scrambled eggs were not offered everyday. Biscuits, gravy and sausage are terribly over processed. They ran out of yogurt one day. And they didn't offer cartons of milk.

2026-08-26 • via Nuitee
L
Lili Tabitha • solo_traveller • us
10
2026-08-26 • via Nuitee
G
Greg • family_with_children • us
6
Pros:

Proximity to highway and the soccer facility we were visiting

Cons:

Not particularly clean

2026-05-15 • via Nuitee
M
Mark • couple • us
9
Short but sweet
Pros:

Breakfast was nice, especially the fresh fruit options. Our room was enormous, much larger than other HIEs where we have stayed. The hair dryer and luggage stand were appreciated.

Cons:

The noise level was pretty loud, perhaps because our room was near the elevator.

2026-05-13 • via Nuitee
A
Alicia • couple • us
1
2026-05-05 • via Nuitee
J
jim • solo_traveller • us
8
2026-04-28 • via Nuitee
S
Shaker • family_with_children • us
10
Pros:

Everything

Cons:

N/a

2026-04-27 • via Nuitee
B
Brockton • couple • us
6
Pros:

Good location and pretty quiet, our room felt like it had been renovated some time in the last 10 years. Bed was comfortable

Cons:

No overhead lighting in the room, our room had windows facing the parking lot on the first floor so we couldn’t open window for light. Some parts of the room were a little dirty (tv,jet tub)

2026-04-26 • via Nuitee
R
Rhonda • solo_traveller • us
9
Pros:

Location and the room was clean and comfortable.

Cons:

There was not a coffee pot in the room, and there was a light in the room that flickered and I could get to it to turn it off.

2026-04-21 • via Nuitee
T
Tashia • couple • us
2
Pros:

Great customer service.

Cons:

The rooms were very unclean. The light fixtures on bed were piled up with dust. Carpet in rooms stained. King jacuzzi was dirty. Grout in bathroom around toilet, sick, tub falling apart. Dressers, desk had stains from previous stay. Telephone in room wasn’t working.

2026-04-16 • via Nuitee
A
Amy • solo_traveller • us
8
Pros:

Location, room was clean and spacious, bathroom was large.

Cons:

Pool area was dark ,floor was very slippery when wet and there were no pool towels

2026-04-13 • via Nuitee