Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG

Hotels
•
Holiday Inn Express
8.5 (318 reviews)
7772 Gateway Lane Northwest , Concord , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Staff
Cons:
Weak coffee at breakfast

Categories

Cleanliness
8.5
Standard quality for this hotel tier
Service
9.5
Positive: guest listed 'Staff' as a pro and the headline 'Very pleased stay always' indicates strong service from staff.
Location
8.5
Standard quality for this hotel tier
Room Quality
8.5
Standard quality for this hotel tier
Amenities
8.5
Standard quality for this hotel tier
Value for Money
8.5
Standard quality for this hotel tier
Food and Beverage
7.5
Negative: guest noted 'Coffee was kind of weak at breakfast,' indicating F&B slightly below average.
Overall Experience
8.5
Positive overall: guest headline 'Very pleased stay always' indicates an overall satisfied stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location and Amenities
Located just off Interstate 85 in Concord, North Carolina, Holiday Inn Express & Suites Charlotte-Concord-I-85 offers easy access to Lowes Motor Speedway. Guests can enjoy the outdoor pool, sauna, and free WiFi during their stay.

Comfortable Accommodations
The hotel's guest rooms feature modern amenities such as a flat-screen TV, microwave, refrigerator, and coffee maker. The on-site gym with full-length mirrors and a business center cater to both leisure and business travelers.

Delicious Breakfast and Nearby Attractions
Start your day with a hot breakfast buffet including eggs, sausage, and cinnamon rolls. Explore downtown Charlotte, just a short drive away, or visit the nearby Rocky River Golf Club for some leisurely fun.

Ready to experience comfort and convenience at Holiday Inn Express & Suites Charlotte-Concord-I-85? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 318 reviews
Cleanliness: 8.5
Service: 9.5
Location: 8.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8.5
L
Linda • couple • us
8
Cons:

Coffee was kind of weak at breakfast.

2026-10-24 • via Nuitee
A
Annmarie • couple • us
9
2026-10-15 • via Nuitee
S
Sandra • couple • us
8
Very pleased stay always
Pros:

Staff

Cons:

Cannot identify

2026-10-15 • via Nuitee
C
Carlo • family_with_children • us
7
2026-10-07 • via Nuitee
L
Linda • couple • us
10
Pleasant stay. The rooms were great,.and the motel was meat and clean. The staff was helpful an
Pros:

Good

2025-10-18 • via Nuitee
M
Molly • family_with_children • us
6
Good location and value
Pros:

Great location and comfortable beds

Cons:

Needs some updating but room and hotel was clean and good for a nights stay.

2025-10-14 • via Nuitee
E
Erin
10
Pros:

Welcoming staff, very clean, spacious rooms. This is our second time staying here, and would return in the future.

2025-10-11 • via Nuitee
G
Gabriel Neitz • family_with_children • us
10
2025-10-08 • via Nuitee
Y
Yunaisy • couple • us
10
2025-10-06 • via Nuitee
N
NC Cheryl • family_with_children • us
10
Felt like home.
Pros:

Hotel was updated. Rooms were spotless and every employee we met from the front desk to the lady helping with breakfast was friendly and helpful. Breakfast was fast and sufficient. Tony, the manager, made us feel welcome. Rooms had a grab bar in the shower and high toilets which are a bonus for we older folks.

Cons:

everything was wonderful!!!

2025-10-03 • via Nuitee
D
David
10
Pros:

Everything was perfect!

2025-10-03 • via Nuitee
A
Annett • family_with_children • de
8
2025-10-01 • via Nuitee
L
Luis
8
Pros:

Many restaurants around the area.

2025-09-30 • via Nuitee
S
Sarah • couple • us
10
Comfortable,clean and compromised stay!
Pros:

I like that it’s a decent hotel to stay at when we have an event at pnc music pavillion it’s a great place to go to and enjoy time there as far as the location, food areas, shopping, and entertainment it’s a great place. The hotel staff was so friendly and helpful. The breakfast is great especially considering it’s part of the stay. I don’t have hardly anything bad to say about the 2 times we have booked with this hotel, excellent for the price as well.

Cons:

Our air conditioner was having some trouble but, we told the front and they said they would look at the issue when we left.

2025-09-20 • via Nuitee
T
TIMOTHY • couple • us
9
Excellent
2025-09-18 • via Nuitee
M
Marissa • family_with_children • us
8
Pros:

The front desk staff were wonderful! There were some technical issues during check-in so it took a little while but it's not a big deal and it's not their fault! Lori (or Lora?) was very sweet. The room was nice and it was conveniently located to the convention center and several places to eat.

Cons:

The breakfast options were lacking. We got there an hour before breakfast ended and they were already putting stuff away. No fruit, no yogurt, no bagels

2025-09-16 • via Nuitee
S
Sandra • solo_traveller • us
9
Good comparison to other places I have stayed
Pros:

Great, it was way better then I expected

2025-09-16 • via Nuitee
H
Hannah • friends
8
Pros:

Nice facility. Friendly staff.

2025-09-12 • via Nuitee
B
Betty • couple • us
10
2025-09-12 • via Nuitee
Z
Zoltan
10
Pros:

Nice place!

2025-09-12 • via Nuitee