iStay Hotel Ciudad Victoria

Hotels
9 (917 reviews)
Boulevard Adolfo López Mateos, 909 , Ciudad Victoria , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Attentive staff
Cons:
Cleanliness issues
Rooms need maintenance
Slow elevators

Categories

Cleanliness
8.14
Several reviews indicated issues with room cleanliness and mould.
Service
9.61
General sentiment about staff being attentive and helpful.
Location
9.65
Multiple reviews praised the hotel's location as perfect.
Room Quality
7.6
Reports of rooms being old, loud, and in need of maintenance.
Amenities
9.13
Good variety of offerings although pool maintenance was criticized.
Value for Money
8.59
Generally perceived as a good value, but room condition could affect this.
Food and Beverage
9.64
Breakfast and dining options received high praise.
Overall Experience
9.61
Despite some issues, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:54

Property Description

Indulge in Luxury at iStay Hotel Ciudad Victoria

Relaxation at Your Fingertips: Dive into the indoor swimming pool, keep fit at the fitness centre, and enjoy the convenience of onsite parking.

Modern Comforts: Stay connected with high-speed internet, catch up on work at the ergonomic work desks, and enjoy in-room amenities like coffee makers and ironing facilities.

Explore and Discover: Immerse yourself in the local culture by visiting Museo Tamux and Bicentenario Park just a few kilometers away.

Ready to experience a blend of comfort and convenience? Book your stay at iStay Hotel Ciudad Victoria now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CVM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 917 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.64
Overall Experience: 9.61
S
Sergio • solo_traveller • mx
10
Recumendable muy recomendable
Pros:

Muy bien recibidos muy bien atendidos excelente. Todo felicidades.

Cons:

Al contrario todo fue excelente es la tercera vez que me hospedo en el hotel y siempre salgo muy contento

2026-04-20 • via Nuitee
R
Rebeca • extended_group • us
10
2026-04-20 • via Nuitee
T
Terán • family_with_children • mx
10
2026-04-20 • via Nuitee
E
Eduardo • solo_traveller • mx
9
2026-04-18 • via Nuitee
H
Hm • couple • mx
10
2026-04-14 • via Nuitee
E
Edson • family_with_children • mx
10
2026-04-12 • via Nuitee
A
Angel • couple • mx
10
2026-04-12 • via Nuitee
Z
Zavala • family_with_children • us
10
2026-04-12 • via Nuitee
R
Raul • family_with_children • mx
10
2026-04-10 • via Nuitee
I
ISRAEL • couple • mx
9
2026-04-09 • via Nuitee
E
Emiliano • family_with_children • mx
10
Pros:

La alberca techada esta super bien

Cons:

En la regadera hay una tina que no es necesaria y no es muy cómodo bañarse por el espacio

2026-04-08 • via Nuitee
• couple • mx
9
2026-04-08 • via Nuitee
H
Horta • family_with_children • us
3
Its a good budget hotel. That's all I can say.
Pros:

The staff was really friendly and helpful. They had security outside at all times. As far as the food. The presentation looked really good. They had a large variety. The washer/dryer was free so that's a plus. It was in walking distance to several grocery stores, restaurants and right across the street from Starbucks.

Cons:

Well lets start off by saying that the room was really humid. The beds were rock hard and I couldn't get a good night's sleep. There was only one elevator so getting from the lobby to my floor was a nightmare. Especially since there were a lot of people at the hotel that weekend. The food looked better than what it tasted. The food was cold and bland.

2026-04-07 • via Nuitee
L
Luis Antonio • family_with_children • mx
9
Muy bien
Pros:

Miy bueno

2026-04-06 • via Nuitee
J
Jose Fernando • family_with_children • mx
10
2026-03-31 • via Nuitee
J
Juan Jose • family_with_children • mx
9
Recomendable, pero les falta más enfoque en el restaurant
Pros:

Esta muy bien ubicada

Cons:

El Bufet y de comida a la carta les faltaba mucho en el menú

2026-03-28 • via Nuitee
J
Juan • family_with_children • mx
10
Pros:

La atención de todo el personal. Super amables

Cons:

El a/c del cuarto no estaba al 💯

2026-03-26 • via Nuitee
L
Lucía • family_with_children • gt
8
2026-03-26 • via Nuitee
M
Maria Teresa • family_with_children • mx
10
2026-03-25 • via Nuitee
A
AdriaNNa Roses • solo_traveller • mx
8
Pros:

Las almohadas y el buffet.desayuno

Cons:

El fuerte olor a humedad que no se quita. Ni aromatizantes hay en la habitación. Arruinó todo lo demás.

2026-03-24 • via Nuitee