Comfort Inn & Suites Allen Park - Dearborn

Hotels
•
Comfort
9 (833 reviews)
3600 Enterprise Drive , Allen Park , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
Wheelchair accessible
Auditory guidance
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Review Highlights

Pros:
Good breakfast
Nice staff
Affordable
Cons:
Cleanliness issues
Hot tub not working
Lack of towels and light bulbs

Categories

Cleanliness
7.83
Multiple mentions of cleanliness issues, including unclean rooms and bathrooms.
Service
9.8
Some positive mentions of staff being nice; however, there were concerns about the welcoming staff.
Location
9.34
Generally good location with mentions of convenience to downtown Detroit.
Room Quality
8.79
Room was mostly comfortable, but the hot tub and electrical issues detracted from the experience.
Amenities
8.32
Amenities like the hot tub were not functioning as expected, which impacted the experience.
Value for Money
9.28
Overall considered affordable with a good breakfast.
Food and Beverage
9.83
Breakfast was frequently noted as good.
Overall Experience
8.8
Mixed reviews, with some positive aspects but also significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:07

Property Description

Convenient Location
Centrally located between Detroit Metro Airport and downtown Detroit, our hotel is the perfect choice for travelers looking to explore the Henry Ford attractions and beyond.

Relaxing Amenities
Enjoy our heated indoor pool and hot tub, ideal for unwinding after a day of sightseeing. Our grand lobby welcomes you with a touch of elegance and warmth.

Complimentary Services
From free WiFi access to a delicious hot breakfast with a variety of options, we strive to make your stay comfortable and convenient. Take advantage of our free shuttle service to the nearby Henry Ford Museum.

Experience comfort and convenience at its best - book your stay at Comfort Inn & Suites Allen Park today!

Important information:

For guests paying with cash, a refundable cash deposit is required at check-in.

Smoking is not allowed at this nonsmoking accommodations. Guests who smoke are subject to fines and additional fees at the discretion of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 833 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 9.83
Overall Experience: 8.8
C
Caitlin • couple • us
1
The stay was terrible and we are dissatisfied.
Pros:

The lady that was working on the breakfast bar was extremely rude to customers. I ended up just walking away and skipping breakfast to prevent conflict.

Cons:

NO HOT WATER. I spoke with the front desk and they advised that they were aware of this issue and in the morning we still did not have hot water. I specifically booked a hot tub room.

2026-03-18 • via Nuitee
M
Moesha • couple • us
3
Nice room wish I could’ve used the hot tub
Pros:

Clean but no hot water.

Cons:

No hot water , I booked a hot tub room and couldn’t use it or the shower .

2026-03-16 • via Nuitee
J
Jimmy • couple • us
7
2026-03-14 • via Nuitee
D
Danielle • family_with_children • us
6
2026-03-12 • via Nuitee
K
Kiani • couple • us
8
2026-03-12 • via Nuitee
K
Kiani • couple • us
6
2026-03-12 • via Nuitee
G
Genevieve • solo_traveller • us
6
2026-03-11 • via Nuitee
S
Sheila • family_with_children • us
3
Not great
Pros:

The fact it had a indoor pool and spa

Cons:

1st thing we went to the pool with my kids and it was not clean wet towels everywhere and no dry towels available and when I went to the front desk I was told that they did not have any and they might be ready in a couple of hours.
when we went back to the pool later in the day still no towels. We had to go purchase our own towels. Breakfast was a not good. Dry eggs gray sausage and no milk was available. Very limited food not much there. Had to take key card down twice because it was not working and they guy was a bit rude. Not sure I will be staying there again.

2026-03-09 • via Nuitee
C
cozart • family_with_children • us
6
2026-03-08 • via Nuitee
H
Holmes • couple • us
10
Very nice and CLEAN
Pros:

The room size and the jacuzzi

Cons:

Not enough Ice machine locations

2026-03-08 • via Nuitee
A
Angela • family_with_children • us
3
Cons:

The pool was filthy, and seemed like more than just guest were utilizing the pool area. There was this guy that was there everytime we visited the pool conversing with 2 young ladies who were seen leaving with different males. There was weave laying on the pool deck and clumps of eye lashes floating in the hot tub. My husband and I never go out and it was my son's 1st stay anywhere that wasn't home. We were very disappointed. I paid for Friday through Sunday and they even shut my key off early as I went to get coffee just before 8:30am and had to knock to be let in as my key no longer worked. Checked second key to find it to no longer worked. Check out was 11am and the keys stopped working before 9. And as to why I didn't complain everytime we went to the lobby there was no one at the desk infact there was a basket to collect the room keys.

2026-03-05 • via Nuitee
O
Ontavia • couple • us
10
2026-03-03 • via Nuitee
G
Grubaugh • solo_traveller • us
10
Here for ford class
Pros:

Didn’t explore much but facility seemed clean and nice

Cons:

Easy to navigate to room

2026-03-03 • via Nuitee
E
Ebony • couple • us
7
2026-03-02 • via Nuitee
J
John • family_with_children • us
1
2026-02-27 • via Nuitee
S
Shonte • family_with_children • us
1
Never booking here again!!
Pros:

Nothing!!

Cons:

Booked online and paid in full before getting to hotel! When arriving we was told they couldn’t find my reservation and that I had to pay AGAIN and will not be able to get the discount price I got when booking online. I got the run around for 2 hours before saying forget it we going somewhere else!! VERY UNPROFESSIONAL I was coming into town (don’t live here) it was 1am and I had 3 little kids with me! Having proof of reservations and payment did nothing!!

2026-02-26 • via Nuitee
P
Precious • couple • us
10
2026-02-24 • via Nuitee
T
Tiffany • family_with_children • us
6
Pros:

Loved location and room was ready and great.

Cons:

The evening staff was rude. I was only given 2 towels and 2 washcloths for the entire wknd and when I asked for more the staff was rude. So I never swim or get in the hot tub.

2026-02-23 • via Nuitee
J
Jhaynea • family_with_children • us
10
2026-02-14 • via Nuitee
M
Makiah • solo_traveller • us
9
Pros:

It was quiet and not too noisy or loud

Cons:

The pool was very open

2026-01-31 • via Nuitee