Holiday Inn Express Hotel & Suites Eagle Pass by IHG

Hotels
•
Holiday Inn Express
8.1 (216 reviews)
2007 Veterans Boulevard , Eagle Pass , US
+1 830-757-3050

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very good location
Friendly and helpful staff
Excellent/complimentary breakfast; praised cook
Clean and comfortable for some guests
Good pricing / perceived value
Cons:
Dirty carpets, bathroom grime, mold and rust stains
Old/dilapidated building and rooms; outdated TVs and fixtures
Broken or unreliable amenities: elevator, pool, hot tub, AC
Limited/poor parking and construction access issues
Mattress issues (not firm/leveled), bathtub rust, plumbing problems

Categories

Cleanliness
5.5
Multiple guests reported dirty carpets, bathroom floors with grime, mold and rust stains, and overall musty/old smells; cleanliness is a notable weakness.
Service
9.4
Staff repeatedly described as friendly and helpful and breakfast/dining staff praised; some front-desk follow-up on maintenance was lacking but service interactions were broadly positive.
Location
9.7
Several guests called the property very well located and easy to access; location is a clear strength in reviews.
Room Quality
5.8
Many comments about old/filthy carpets, rusted fixtures, water damage, sagging/uneven mattresses and outdated TVs — room condition is a major issue.
Amenities
6
Facilities reported as problematic: murky pool, closed/empty hot tub, broken elevator, limited parking, and AC issues — amenities are frequently out of service or poor condition.
Value for Money
9.3
Guests noted competitive pricing and good breakfast value; despite property condition concerns, many still felt the price/offerings were favorable.
Food and Beverage
9.6
Breakfast repeatedly praised (including compliments to the cook) though occasional comments noted poor-quality eggs; overall F&B is a strong point.
Overall Experience
9.5
Mixed stays reported but many guests appreciated location, friendly staff, and breakfast; overall sentiment leans positive despite maintenance and cleanliness shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location
Situated just a stone's throw away from the Mexican border on Route 277, the Holiday Inn Express Hotel & Suites Eagle Pass offers a prime location for both leisure and business travelers.

Modern Amenities
Enjoy a relaxing stay in our classic rooms featuring cable TV, a coffee maker, refrigerator, and microwave. Stay connected with complimentary Wi-Fi throughout the hotel.

Fitness and Dining Options
Take advantage of our outdoor pool, whirlpool, fitness center, and business center during your stay. Start your day right with a delicious hot breakfast buffet served daily, including a variety of mouthwatering options.

Experience comfort and convenience at its best at the Holiday Inn Express Eagle Pass. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAG

Location

Guest Reviews

8.1
Based on 216 reviews
Cleanliness: 5.5
Service: 9.4
Location: 9.7
Room Quality: 5.8
Amenities: 6
Value for Money: 9.3
Food and Beverage: 9.6
Overall Experience: 9.5
H
Helen • couple • us
9
We would stay there again
Pros:

didn’t eat breakfast coffee was great

Cons:

non sweetened cream for coffee

2026-11-07 • via Nuitee
C
Conception • family_with_children • us
7
Pros:

It's convenient for us, but building still under construction, door to room was not tightly sealed, could see a lot of light through door side where you lock. I'm very happy that we had hot water, at the casino, we finally got a room at a decent price but no hot water (not happy)!!!!!! But we are very satisfied with our stay and will be continueing to choose holiday inn Express for sure.

Cons:

There was no safe in room!
Should consider putting one in rooms.

2026-11-03 • via Nuitee
L
Lupita • couple • us
4
For the price we pay the rooms should be up to date and well maintained.
Pros:

The location was convenient

Cons:

The room was not clean, one of the bed skirts had something that looked like a blood stain. The shower was nasty.

2026-11-02 • via Nuitee
A
Alejandra • family_with_children • mx
10
2026-10-28 • via Nuitee
M
Maria • family_with_children • us
9
2026-10-27 • via Nuitee
D
Dianela • solo_traveller • us
8
2026-10-26 • via Nuitee
E
Emilio • couple • us
7
We hadn’t visited Eagle Pass in years and our visit was good.
Pros:

The property is in a very good location.

Cons:

Very few parking spaces in front. I don’t even know if it has a garage.
I’m not sure why, but I could hear people talking outside in the hallway.

2026-10-18 • via Nuitee
M
Maria • couple • us
10
Overall it was good for the exception of those items mentioned above. Would return again in the fut
Pros:

Breakfast was excellent and staff very friendly

Cons:

The bathtub needs to be replaced, it’s old and had a lot of rust areas. The mattress also needs to be replaced because it was not firm and leveled

2026-10-13 • via Nuitee
A
ALEJANDRO • solo_traveller • mx
1
Pros:

Su ubicación...

Cons:

Me dieron una habitación y al momento de abrir la puerta me encuentro con que estaba ocupada...había otros huéspedes...
..⁸

2026-10-12 • via Nuitee
A
ALEJANDRO • solo_traveller • mx
2
2026-10-12 • via Nuitee
D
David • solo_traveller • us
8
2026-10-12 • via Nuitee
H
Hector • couple • us
3
Staff was friendly hotel look like a construction zone will not stay there again
Pros:

The breakfast selection wasn’t too good and on the day that I stayed there the eggs were really bad.

Cons:

The facilities were really dusty. The carpet was dirty. The hotel in general was hot and there was no selection of king-size beds due to remodel..

2026-10-10 • via Nuitee
E
Estella • solo_traveller • us
5
2026-09-15 • via Nuitee
J
Joe • couple • us
2
Horrible experience
Pros:

The staff was very pleasant

Cons:

The building was old, the elevator was so scary that I was afraid it would malfunction, the AC was very loud. The pool was murky and jacuzzi was closed and empty we didn’t even stayed for breakfast. This was one of the worst stays. Since the pool was murky and gross we tried to watch tv. The TV was very old and we were unable to find a good channel, no hgtv, no movies nothing. Everything was and smelled very old.

2026-09-11 • via Nuitee
G
Gracie • extended_group • us
10
My compliments to the cook!
Pros:

Breakfast was great! Dining room was very clean and well maintained during breakfast hours!

2026-09-10 • via Nuitee
Z
Zoila • couple • us
2
If I had known that we weren’t going to get the king room I would’ve booked somewhere else
Pros:

The breakfast area was clean.

Cons:

I did not like the condition of the carpet it was filthy. Fixtures in the restroom were rusted there was mold stain about a foot and a half almost 2 feet wide water damage. It seemed and the drain to the tub broken. Plus, no luggage rack.

2026-09-10 • via Nuitee
P
Pilar • family_with_children • us
2
Hot air.
Pros:

Clean

Cons:

Air conditioner did not cool. When i told the desk they simply said no one was there to check it. It was 84 in the room. Next morning i told them all she said was i will let supervisor and housekeeping know.

2026-09-09 • via Nuitee
R
Rosa • couple • us
8
Pros:

Customer service

Cons:

Rundown, elevator struggled to open.

2026-09-07 • via Nuitee
C
Consuelo • extended_group • us
10
2026-09-07 • via Nuitee
J
Juan • couple • us
10
2026-09-01 • via Nuitee