Comfort Inn & Suites Fultondale Gardendale I-65

Hotels
Comfort
7.8 (412 reviews)
1733 Fulton Road , Fultondale , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Comfortable bed
Cons:
Cleanliness issues
Room quality concerns
Poor service in some instances

Categories

Cleanliness
6.94
Issues with room cleanliness and maintenance noted in reviews.
Service
8.41
Staff were described as helpful, but some instances of unfriendliness noted.
Location
8.95
Location is frequently mentioned as convenient for nearby venues and activities.
Room Quality
6.9
Several complaints regarding room conditions such as odors, humidity, and noise.
Amenities
7.43
Breakfast was positively reviewed, but some amenities were found lacking.
Value for Money
7.89
The price was viewed positively, though some aspects were considered outdated.
Food and Beverage
7.94
Breakfast received positive feedback, but overall quality varied.
Overall Experience
7.91
Mixed reviews overall, with some positive comments balancing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:38

Property Description

Convenient Location & Amenities

Comfort Inn & Suites, conveniently situated near the Walker Chapel Plaza Shopping Center, offers free Wi-Fi, cable TV, and an outdoor pool for a relaxing stay.

Delicious Breakfast & Comfortable Accommodation

Start your day with a complimentary breakfast buffet featuring hot items, cereals, and pastries. The hotel rooms boast a cozy seating area, work desk, coffee maker, and hairdryer for your convenience.

Fitness & Business Facilities

Stay active at the on-site fitness center, take advantage of the business center, and enjoy services like guest laundry and dry cleaning during your stay.

Book your stay at Comfort Inn & Suites now for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 412 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.95
Room Quality: 6.9
Amenities: 7.43
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 7.91
T
Trequan solo_traveller us
1
Pros:

Room was clean, parking simple

Cons:

On 2 separate occasions this Comfort Inn & Suites has refused to refund the final night of my stay when I've had to check out a day early due to my work schedule. On 2 separate occasions from that they have double charged me for my room and forced me to wait until after checkout in order to recover my funds, leaving my bank account severely in the negative.

2026-05-06 via Nuitee
D
Dennis family_with_children us
8
My bed and pillow was comfy but my my daughter said her bed was hard and pillow wasn’t comfortable
Pros:

Convenient and in our budget. The room was advertised as 2 queen beds. However we have a queen at home and the bed was more of a full!

Cons:

The fire alarm going off just as we got to the room. Apparently some of the staff was cooking a turkey and burned it.

2026-05-03 via Nuitee
C
Chadwick solo_traveller us
8
Good location. Good price.
Pros:

The location is very convenient to downtown. The price was very affordable. Breakfast was good, not great. It was very clean.

Cons:

Parking was difficult. There is extra parking in the back but the sign says "at your own risk". Coffee machine was broken at breakfast. No curtains on windows to block the sunlight. I like a dark room. I was charged a "hold" for the entire amount of the room and also paid the full amount on arrival. Waiting for the hold to be returned is a little inconvenient.

2026-05-03 via Nuitee
W
Whitney couple us
2
Has potto be better
Pros:

The location is perfect!

Cons:

I was called to get new room due to broken window coverings. Get there to do that, and they tell me that the rooms are all booked up. Then find a king room and didn’t bother to ask if that was alright. It wasn’t because I traveled with my brother not my man. The property was dark. Run down. Old.

2026-05-03 via Nuitee
K
Kent couple us
9
Clean comfortable convenient
Pros:

woke up too late for breakfast

Cons:

everything was fine.

2026-05-03 via Nuitee
G
Gary family_with_children us
10
2026-05-02 via Nuitee
M
Margie family_with_children us
8
Overall worth the money
Pros:

Breakfast was great

Cons:

Did not like the metal bed frames. Made lots of racket getting on the bed.

2026-04-30 via Nuitee
W
William solo_traveller us
7
I was surprised that I paid double when I got there as an authorization. I was not aware of that
Pros:

It was ok but no fruit

Cons:

More selection on the TV

2026-04-28 via Nuitee
L
Latasha couple us
1
The beds were extremely hard. Room wasn’t completely and staffed seemed not to care at all.
Pros:

Location

Cons:

Beds and the payment set up

2026-04-27 via Nuitee
J
Janiece solo_traveller us
8
2026-04-27 via Nuitee
E
Ethell solo_traveller us
1
2026-04-27 via Nuitee
M
Michelle solo_traveller us
1
Pros:

The continental breakfast

Cons:

Charged twice for a room. Still trying to get our money back. 50 dollar deposit why????

2026-04-21 via Nuitee
J
Justin couple us
6
It was ok . There a better options in the area
Cons:

The rooms have a smell and are hot when u arrive

2026-04-20 via Nuitee
R
Russell extended_group us
6
2026-04-18 via Nuitee
C
Chauncyne solo_traveller us
10
2026-04-16 via Nuitee
K
Katrina couple us
10
My stay was peaceful
Pros:

Quiet

Cons:

Elevator wasn’t work

2026-04-15 via Nuitee
R
Ronald solo_traveller us
10
2026-04-13 via Nuitee
R
Ronald solo_traveller us
9
Cons:

We couldn't get More towels

2026-04-13 via Nuitee
K
Kathy family_with_children us
10
2026-04-12 via Nuitee
F
Fabulous couple us
10
Great stay. Would do it again
Pros:

Clean and safe

Cons:

No dislikes

2026-04-10 via Nuitee