Holiday Inn Express Gloucester - South by IHG

Hotels
Holiday Inn Express
8.3 (4473 reviews)
Telford Way, Nr Quedgeley , Gloucester , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms / good housekeeping
Friendly, helpful staff
Convenient location / good parking
Good value for money / affordable
Breakfast included
Spacious rooms noted by some
Dog friendly / suitable for stopovers
Cons:
No air conditioning / rooms very hot
Uncomfortable or hard beds; pull-out bed issues
Breakfast sometimes lukewarm or limited variety
Occasional food quality problems (overcooked bacon, poor eggs, weak coffee)
Noise from the road (mentioned)
Minor maintenance issues (toilet lever, rusty shower drain)
Understaffed at times / adjacent pub closure impact

Categories

Cleanliness
9
Consistently praised in many reviews as very clean and tidy; several guests explicitly noted clean rooms and good housekeeping.
Service
8.9
Staff repeatedly described as friendly, helpful and accommodating (named staff mentioned); a few booking/communication issues noted but overall service sentiment is positive.
Location
8.8
Location repeatedly highlighted as convenient, close to shops/Quays and easy for travel (off M5, good parking) — a clear strength in guest comments.
Room Quality
7
Mixed feedback: some rooms described as spacious and comfortable, but multiple complaints about hard or uncomfortable beds, pull-out beds, and rooms being very hot (no air con).
Amenities
7.8
Basic amenities (parking, fans) appreciated, but lack of air conditioning, occasional maintenance issues (toilet lever, shower drain) and understaffing/adjacent pub closure were noted.
Value for Money
8.9
Frequently reported as good value/cheap with included breakfast in many cases; several guests explicitly praised value for the price.
Food and Beverage
7.7
Breakfast is included and often appreciated, but recurring complaints about food temperature, limited variety and inconsistent quality (overcooked bacon, poor eggs, weak coffee).
Overall Experience
8.3
Generally positive overall stays — enjoyable, relaxing and suitable for stopovers — tempered by room comfort and amenity issues for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:34

Property Description

Convenient Location and Amenities

Located just 1 mile from the M5 motorway and 3.5 miles from Gloucester city centre, Holiday Inn Express Gloucester - South offers en suite rooms, free parking, and complimentary WiFi.

Comfortable Rooms and Breakfast

All rooms feature modern amenities like a powerful shower, Freeview TV, and a hearty buffet breakfast with hot and continental options.

Relaxing Lounge and Nearby Attractions

Guests can unwind at the lounge/bar, enjoy snacks from the vending machine, and explore nearby attractions like Cheltenham Racecourse and the Forest of Dean.

To experience a comfortable stay with convenient amenities, book your stay at Holiday Inn Express Gloucester - South today!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay, applies. Pets are welcomed by prior arrangement with the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Location

Guest Reviews

8.3
Based on 4473 reviews
Cleanliness: 9
Service: 8.9
Location: 8.8
Room Quality: 7
Amenities: 7.8
Value for Money: 8.9
Food and Beverage: 7.7
Overall Experience: 8.3
B
Barrows solo_traveller gb
8
Good value
Pros:

Location
Breakfast

Cons:

Noise from the road
Pull out bed uncomfortable

2026-08-08 via Nuitee
K
Kylie solo_traveller gb
8
Pros:

The rooms we booked were next to each other

Cons:

The bed was hard and no air con

2026-08-08 via Nuitee
I
ian solo_traveller gb
8
2026-08-08 via Nuitee
T
Teresa solo_traveller gb
10
Pros:

Excellent stay lovely breakfast

Cons:

Very hot in room

2026-08-08 via Nuitee
G
Giuseppe couple it
8
2026-08-08 via Nuitee
B
Benjamin couple gb
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-08-08 via Nuitee
R
Rosemary couple gb
8
Thoroughly enjoyable and relaxing
Pros:

The weekend break was enjoyable and relaxing

Cons:

N/a

2026-08-07 via Nuitee
J
JordanA solo_traveller gb
8
2026-08-07 via Nuitee
G
Gareth couple gb
7
Perfect for what it is. Value for money and everything was clean and tidy in the rooms.
Pros:

Clean and cheap

Cons:

Under staffed slightly as the pub next door was closed.

2026-08-07 via Nuitee
R
Reginald couple gb
8
Good price comfortable bed
Pros:

Location and friendly staff

Cons:

We had accessible room, toilet le er not working properly and shower drain looked rusty

2026-08-07 via Nuitee
G
Glyn couple gb
9
Pros:

-

2026-08-07 via Nuitee
C
Chantal D.H.J. family_with_children nl
6
Doorreis hotel
Pros:

Makkelijk parkeren bij t hotel

Cons:

De temperatuur. Helaas was er geen airco. In de kamer was t 27 graden. Er was wel een ventilator. Geen ontbijt, maar wel een Lidl op 15 min rijden (broodjes).

2026-08-06 via Nuitee
M
Mara solo_traveller gb
9
2026-08-06 via Nuitee
D
David extended_group gb
8
Very comfortable bed and the fan was much appreciated.
Pros:

All was good, but the bacon was sometimes over-cooked.

Cons:

We felt that the toilet tissue (paper) was so thin that it was a false economy as one had to use more!

2026-08-06 via Nuitee
A
Annie couple fr
9
Un séjour confortable pour un bon rapport qualité prix
Pros:

Chambre spacieuse et confortable très bien équipée
Personnel aimable et souriant un bon rapport qualité prix

2026-08-06 via Nuitee
L
Lucy family_with_children gb
1
Lovely staff, extremely clean hotel. No air con.
Pros:

Luke was especially helpful. He tried all he could to help.

Cons:

Booking.com stating that some hotel rooms had air con. Unfortunately none had air con.
This resulted in myself and my family having to move hotels. I am registered disabled and could’ve done without this inconvenience.
Booking,com were meant to be contacting me again. Surprisingly, they have not!
I shall not recommend or use Booking.Com again.

2026-08-04 via Nuitee
J
Jade family_with_children gb
7
A mediocre stay, but it suited most of our needs
Pros:

The staff were lovely and it was dog friendly, which is a huge win for us

Cons:

Beds were very uncomfortable. Food was extortionate and poor

2026-08-04 via Nuitee
C
Cayetano solo_traveller es
9
2026-08-04 via Nuitee
G
Glyn extended_group gb
10
Excellent location with very accommodating and friendly staff.
Pros:

The breakfast was included in the price of hotel -a pleasant surprise.

Cons:

A small criticism - the plates at breakfast could be heated for the hot food.

2026-08-04 via Nuitee
L
Lisa family_with_children gb
10
2026-08-04 via Nuitee