Quality Inn & Suites Somerset Downtown

Hotels
•
Quality Inn
7 (241 reviews)
240 North Highway 27 , Somerset , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff
Convenient, well-located property
Affordable pricing / good value for many guests
Some rooms reported as clean and comfortable
On-site breakfast (liked by several guests)
Cons:
Cleanliness issues (stained blankets, dirt in bathroom areas, pool-room crud)
Pool problems: dirty, overcrowded by non-guests, heater off
Breakfast lacks meat/eggs and limited variety at times
Key cards and door/security issues
Limited parking
Room maintenance problems (loose fixtures, poor water pressure)
Early-morning remodel noise reported
Public restrooms by pool in very poor condition

Categories

Cleanliness
5.5
Multiple guests reported dirty or stained items (blankets with stains/melt spots, dirt in toilet paper holder), pool-room crud and public toilets dirty; some reviews do note clean rooms, but overall cleanliness issues were frequently mentioned.
Service
9
Staff repeatedly described as very friendly, accommodating and helpful; several guests praised front desk assistance despite a few service mishaps (e.g., placing guest in a known-broken room).
Location
8.5
Many reviews highlight the convenient and well-located property; location is consistently mentioned as a positive aspect.
Room Quality
6.5
Rooms are often described as clean and comfy by some guests, but there are recurrent issues: key cards not working, loose toilets/fixtures, tiny pillows, poor water pressure, accessibility concerns and stained bedding.
Amenities
5.5
Pool and related amenities received several complaints (dirty pool, heater turned off, overcrowding by non-guests, public toilets unkempt); parking is limited and remodel noise was reported early in the morning.
Value for Money
7.5
Several guests noted good pricing and value for money and indicated they would stay again, though others felt issues (cleanliness, amenities) reduced perceived value.
Food and Beverage
6.5
Breakfast received mixed feedback: some called it the best, but many complained about missing items (no breakfast meat, missing/poor eggs) and limited variety or stocking during service times.
Overall Experience
7
Overall impressions are mixed: positive service and location balance against cleanliness, pool/amenity problems and room maintenance issues, yielding an overall mid-level experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Outdoor Recreation at Lake Cumberland
Enjoy horseback riding, golfing, fishing, and more at Lake Cumberland just two miles away.

Convenient Amenities
Take advantage of our free hot breakfast buffet and high-speed Wi-Fi, along with an indoor pool and fitness center.

Comfortable Accommodations
Relax in rooms with microwaves, refrigerators, and whirlpool bathtubs available. Corporate travelers will appreciate our business services.

Experience the best of Lake Cumberland at Quality Inn & Suites. Book your stay now.

Important information:

You must show a valid photo ID and credit card upon check-in.

A $100 Deposit is required at check-in!Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 241 reviews
Cleanliness: 5.5
Service: 9
Location: 8.5
Room Quality: 6.5
Amenities: 5.5
Value for Money: 7.5
Food and Beverage: 6.5
Overall Experience: 7
T
Torsten • family_with_children • de
9
Pros:

sehr zuvorkommende Mitarbeiterinnen.
Hotel war individuell geschmückt. Dazu gehört liebe zur Arbeit.
Schönes großes Schwimmbad.

Cons:

Beim Frühstück fehlen die Eier.
Im Bad könnte Körper Waschmittel sein.
Schminktuchbox war leider leer

2026-10-30 • via Nuitee
H
Heather • couple • us
10
Pros:

Please see my other review. I am not willing to re-type it.

2026-10-29 • via Nuitee
G
Gary • couple • us
9
2026-10-26 • via Nuitee
J
Jeffery • family_with_children • us
3
Served its point but was very disappointing
Pros:

Room was ok some things were dirty ac worked great

Cons:

Well my family and I had limited time to swim on our trip we went to swim and a whole party of kids and parents showed up and took over the pool with no respect to other that were their parents were taking turns going in and out smoking drinks outside the back of the hotel. I don’t believe any of the people who came after we were their was actually staying at the hotel none of them used keycards to enter the hotel when accessing the hotel the hallways smelt like marijuana

2026-10-21 • via Nuitee
P
Phillip • solo_traveller • us
5
Pros:

The staff and hotel was great the location for me was good the pricing wasn't bad

Cons:

I was a little disappointed in the breakfast no type of meat sausage bacon it use to have the sausage and bacon with the breakfast and no scrambled eggs dry fried eggs

2026-10-12 • via Nuitee
W
Wesley • family_with_children • us
10
It was very relaxing
2026-10-08 • via Nuitee
T
Todd • solo_traveller • us
5
Disappointed
Pros:

The staff was nice, location was good

Cons:

The card keys for room didnt work good,pool was dirty and blanket had stains and was melted in one spot and they didn't have extra blankets so I wonder how often do they even get washed

2026-09-17 • via Nuitee
P
Patricia • couple • us
10
Enjoyed my stay. Rooms were clean and comfy
Pros:

Rooms were clean and comfy.

Cons:

Great location.

2026-08-23 • via Nuitee
A
AMANDA • family_with_children • us
6
Was comfortable and good location
Pros:

Location

Cons:

Mild smell in the hallways

2026-08-06 • via Nuitee
C
Christopher • solo_traveller • us
9
2026-08-05 • via Nuitee
C
Christopher • solo_traveller • us
9
2026-08-05 • via Nuitee
T
Terry • extended_group • us
8
Needs better parking
Pros:

Needs more variety

Cons:

More variety of food and keeping food stocked during breakfast time

2026-08-03 • via Nuitee
K
Kenny • family_with_children • us
9
2026-08-02 • via Nuitee
R
Robin • solo_traveller • us
10
Pros:

Price and very clean. Stay here two times now. Will continue to stay when I am in town.

Cons:

Parking is limited.

2026-08-02 • via Nuitee
R
Richard • couple • gb
8
Well located a value for money
Pros:

Well located. Easy access in and out.

2026-07-25 • via Nuitee
M
Mondra • solo_traveller • us
1
2026-07-21 • via Nuitee
W
Wendy • solo_traveller • us
7
Very nice
Pros:

Breakfast was good.

Cons:

I didn't like that the back doors were left a jar at night

2026-07-20 • via Nuitee
M
matthew • solo_traveller • us
3
Pros:

Pool and staff

Cons:

They started working on remodel @ 6:30 in morning

2026-07-12 • via Nuitee
B
Bronna • solo_traveller • us
6
2026-07-11 • via Nuitee
C
Christopher • family_with_children • us
1
2026-07-03 • via Nuitee