Quality Inn & Suites Somerset Downtown

Hotels
•
Choice Hotels International
7.8 (131 reviews)
240 N Highway 27, Somerset, Kentucky, 42501 , Somerset , US
1-606-678-2023

listing image 1
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Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Outdoor furniture
Picnic area
Fitness facilities
Free breakfast
Internet access in public areas - high speed
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Helpful staff
Hot shower
Good breakfast
Cons:
Dirty rooms
Check-in confusion
Bugs and overall poor cleanliness

Categories

Cleanliness
5.44
Multiple mentions of dirtiness, bugs in the bed, and filthy carpets.
Service
8.91
Staff was helpful but check-in process was frustrating.
Location
8.95
Standard location quality for a hotel but issues with room placement.
Room Quality
6.4
Mention of broken furniture and issues with cleanliness.
Amenities
7.43
Basic amenities but dissatisfaction noted with the room quality.
Value for Money
7.39
Charged more than expected for the quality received.
Food and Beverage
9.44
Hot breakfast mentioned positively while being clean.
Overall Experience
8.41
Mixed experiences; significant inconsistencies detracted from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:33

Property Description

Welcome to Quality Inn & Suites Somerset, where comfort meets convenience on the Strip!

Recreational Amenities
Dive into our refreshing indoor pool or stay active in our fully-equipped fitness center, designed for relaxation and rejuvenation after a day of exploring.

Complimentary Breakfast & Connectivity
Kick-start your mornings with our delicious complimentary buffet breakfast and stay connected with free wireless internet throughout the hotel, making it easy to plan your adventures.

Spacious Guestrooms
Unwind in one of our 57 well-appointed guestrooms equipped with microwaves, flat-screen TVs, and private bathrooms stocked with complimentary toiletries for your convenience.

Book your stay at Quality Inn & Suites Somerset now, and experience the perfect blend of comfort and hospitality!

Important information:

  • Pool access available from 8:00 AM to 11:00 PM.
  • Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Events/parties not allowed

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 131 reviews
Cleanliness: 5.44
Service: 8.91
Location: 8.95
Room Quality: 6.4
Amenities: 7.43
Value for Money: 7.39
Food and Beverage: 9.44
Overall Experience: 8.41
C
Christopher • family_with_children • us
1
2026-07-03 • via Nuitee
F
Felipe • couple • us
10
2026-06-27 • via Nuitee
W
William • couple • us
8
2026-06-24 • via Nuitee
S
Stacie Blair • solo_traveller • us
9
Great stay on a budget
Pros:

The staff was very nice accommodating. The breakfast was the best.

Cons:

They had turned the heater off in the swimming pool and it was ice cold. My 3 year old didn't seem to mind but I sure did lol

2026-06-19 • via Nuitee
G
Greg • couple • us
8
Comfortable place to spend a night
Pros:

It was conveniently located to our activities

Cons:

The key cards didn’t always work but the staff was great at helping you out to get in to your room

2026-06-15 • via Nuitee
J
Jan • family_with_children • us
1
Worst hotel I've ever stayed at.
Pros:

The breakfast was the only thing that was acceptable. There was no breakfast meat though. Even the sausage gravy had no sausage.

Cons:

Tiny pillows, toilet was loose, dirt in toilet paper holder, loose toilet paper holder, no shower liner, public toilets by the pool were full of poop, pee and toilet paper, pool room had crud build up.

2026-06-15 • via Nuitee
B
Burton • extended_group • us
10
2026-06-01 • via Nuitee
B
Brandy • solo_traveller • us
4
Mixed feelings.
Pros:

Enjoyed the location and amenities. Happy staff fixed issues that we had during the stay.

Cons:

There is a required 100.00 deposit in case things get broke/stolen not listed on the website. I was put in a room happy about the location of the room, but the handle broke off our door, and the shower there was no water pressure. The lady at the front desk knew about the door and shouldn't have placed us in that room til fixed correctly. As frony desk said recently renovated. We weren't even offered to change rooms. 😕

2026-06-01 • via Nuitee
J
Jessie • family_with_children • us
10
Pros:

I loved how clean the room was and how friendly all staff was.

Cons:

There isnt really anything that I didn't like

2026-05-31 • via Nuitee
R
Rhonda • couple • us
6
Good enough
Pros:

Convenient to where we were going

Cons:

We had a handicapped room and the bathtub was extremely hard to get in and out of. It was so tall.
The door to get in by our room the key card was broken so people were leaving rocks in the door to keep it open so they could get back into the building.

2026-05-31 • via Nuitee
P
Patricia • solo_traveller • us
7
Pros:

Location

Cons:

Smelled like pot, and didn't have any soap.

2026-05-31 • via Nuitee
M
Marilyn • couple • us
5
I t was ok
Pros:

Good location

Cons:

It needs a lot of work it needs more work

2026-05-30 • via Nuitee
J
Jackie • couple • us
8
2026-05-25 • via Nuitee
R
Rhonda • solo_traveller • us
9
Pros:

Clean and comfortable

Cons:

The hotel is very close to US27 and was very noisy due to truck traffic.

2026-05-21 • via Nuitee
M
Margaret • couple • us
1
Positivity should close down during renovations
Pros:

Location

Cons:

No TV, key licks did not work, renovation next room, carpet loaded with construction mess

2026-05-03 • via Nuitee
G
Gibson • couple • us
10
great stay, friendly staff, very clean.
Pros:

ok

Cons:

everything was great

2026-04-27 • via Nuitee
M
Marlan • couple • us
8
2026-04-26 • via Nuitee
C
Cowboy1354 • family_with_children • us
10
2026-04-25 • via Nuitee
R
Rachel • solo_traveller • us
4
Pros:

The free breakfast

Cons:

All the commotion of long-term guests and the outdated rooms. There was a lot of water damage and cigarette burns. The lady at the front was chasing her husband or boyfriend around the parking lot with no shoes while guests were waiting to be helped. It was a very unsettling environment.

2026-04-22 • via Nuitee
S
Sherry • solo_traveller • us
10
Pros:

Very clean and quiet hotel! The staff were friendly and professional!!! Will stay again in the future!!!

2026-04-19 • via Nuitee