Holiday Inn Express Hotel & Suites-Saint Joseph by IHG

Hotels
Holiday Inn Express
8 (610 reviews)
3019 Lakeshore Drive , Saint Joseph , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness of the hotel
Friendly staff
Great location
Good breakfast
Cons:
Uncomfortable rooms
Unclean exercise area
Inadequate maintenance in some areas

Categories

Cleanliness
7.25
Some areas reported as unclean or poorly maintained, impacting overall satisfaction.
Service
8.75
Guests commented on the friendliness and helpfulness of the staff.
Location
8.75
Multiple reviews highlighted the perfect location with a beautiful view.
Room Quality
7.25
Rooms varied in condition; some praised while others noted they were outdated or dingy.
Amenities
7.75
Amenities were generally adequate, but some areas, like the gym, were mentioned negatively.
Value for Money
7.75
Overall perception of value was mixed; some found it worthwhile while others felt it wasn’t.
Food and Beverage
8.75
Breakfast received positive reviews, with homemade items and good quality.
Overall Experience
7.75
Guests expressed overall enjoyment despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:36

Property Description

Lakefront Location
Located on the shores of Lake Michigan, the Holiday Inn Express in Saint Joseph offers stunning views and a serene atmosphere for guests to enjoy.

Indoor Pool and Fitness Center
Featuring a spacious indoor pool facility, along with a fitness center, indoor tennis, and racquetball courts, guests have plenty of options to stay active and relax during their stay.

Complimentary Amenities
Enjoy free Wi-Fi throughout the hotel, a hot breakfast buffet each morning, and access to a whirlpool and sauna. The bright rooms are well-equipped with modern amenities for a comfortable stay.

Experience the perfect blend of relaxation and convenience at the Holiday Inn Express in Saint Joseph. Book your stay now for a memorable lakeside getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 610 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.25
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 7.75
M
Matthew couple us
9
Excellent value and nice view of the lake!
Pros:

Location, staff was friendly

Cons:

Construction in the lobby. The workers were nice, it was just noisy. Not that big a deal though.

2026-04-16 via Nuitee
G
Griffin family_with_children us
9
2026-04-09 via Nuitee
N
Nikki family_with_children us
6
Pros:

Friendly staffing

Cons:

The room had ants in it and one of nights we was there the housekeeper just walked in didn’t even knock

2026-03-30 via Nuitee
S
Sean family_with_children us
7
Pros:

The size of the room and the separate room for the kids.

Cons:

The fact that the hotel was completely under construction and we had to watch where we walked throughout the facility.

2026-03-30 via Nuitee
J
Jody extended_group us
10
Great stay.
Pros:

Clean

Cons:

Nothing

2026-03-17 via Nuitee
Z
Zada solo_traveller us
10
2026-03-02 via Nuitee
A
Adair family_with_children us
10
Pros:

We loved everything. Good breakfast and clean room

2026-02-25 via Nuitee
L
Luna family_with_children us
10
Pros:

All the staff bent iver backwards to help accommodate my handicap husband...all., but one front desk attendant.The coffee maker in the breakfast area was phenomenal!! The room was great !!

Cons:

The front desk blonde lady on duty January 3,2026 at a approximately 8 pm. She was rude when we asked fir towels fir t h e pool..said she never expected to wash load after load all her shift. And theren is more...i really would like a call from a manager. 219 759 3616 home #. We had already checked in earlier in the day. The young gentleman was wonderful!

2026-02-10 via Nuitee
T
Tracey solo_traveller gb
9
just lovely
Pros:

Lovely hotel

2026-01-20 via Nuitee
L
Larry couple us
9
2026-01-19 via Nuitee
T
Todd couple us
9
2026-01-19 via Nuitee
D
Deborah family_with_children us
8
2026-01-19 via Nuitee
P
Peter family_with_children us
9
2026-01-19 via Nuitee
D
Derrik family_with_children us
10
2026-01-19 via Nuitee
J
Judith couple us
10
Pros:

Good location. Very helpful staff. Remodeled room was nice. Bed was very comfortable

Cons:

Breakfast was good not outstanding. Everything was good except the cooked eggs.

2026-01-19 via Nuitee
K
Kyra family_with_children us
10
2026-01-19 via Nuitee
B
Bernadette couple us
7
Pros:

Good : )

2026-01-19 via Nuitee
B
Brittany family_with_children us
8
2026-01-19 via Nuitee
C
Cathy couple us
2
If not for the socks left there I have pictures
Pros:

Location right across from the lake. Breakfast was ok

Cons:

After sleeping the first night I was looking at the bed and at the head of the bed someone's socks were laying in between the headboard and mattress. I informed the front desk they apologized and removed them. It made the stay not so enjoyable as it made us wonder of the sheets had been changed before we stayed. I did ask for new sheets and they were supplied.

2026-01-19 via Nuitee
J
Julie extended_group us
9
Pros:

Balcony with view of lake . Breakfast was great. Bed was very comfortable.

2026-01-19 via Nuitee