Holiday Inn Express & Suites Shelbyville by IHG

Hotels
•
Holiday Inn Express
8.2 (354 reviews)
110 Club House Drive , Shelbyville , US
+1 502-647-0109

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very friendly, helpful staff
Excellent, varied breakfast
Comfortable beds/rooms
Convenient, easy-to-find location
Good overall value
Pool available and used by families
Cons:
A few reports of bugs (spider, earwig)
Sticky carpet in at least one room (left feet sticky)
Isolated no hot water report
Pool sometimes closed for maintenance
Occasional noise from hallway/floor above
Some billing/reservation hiccups (Booking.com delay, missing bill)
One guest noted an uncomfortable mattress

Categories

Cleanliness
7.2
Mixed reports: several guests called rooms clean, but there were a few notable issues (a couple of bugs, sticky carpet leaving feet sticky) that lowered the cleanliness impression.
Service
8.2
Consistently praised: multiple guests highlighted very friendly, helpful and accommodating front-desk staff (bumping rooms, refrigerating items, opening the pool), which is a clear strength.
Location
9
Frequently noted as convenient: guests cited easy-to-find location and useful placement for travel (e.g., between South Bend and Gatlinburg).
Room Quality
8
Generally positive: many mentions of comfortable beds and nice rooms, though a few guests reported an uncomfortable mattress or hallway noise affecting sleep.
Amenities
7.6
Mixed: breakfast and pool are important amenities (pool was sometimes closed for maintenance but reopened for guests), but there were isolated issues (no hot water reported once, pool closures) that reduced the score.
Value for Money
8.6
Good value: several guests explicitly said the stay was well worth the cost and called the property good value given cleanliness, comfort and included breakfast.
Food and Beverage
9
Strong positive: breakfast repeatedly praised for variety, quality and availability (stocked late), with several guests calling it excellent or delicious.
Overall Experience
8
Generally favorable: many guests described stays as wonderful or perfect and would return, though a few service/room issues (bugs, noise, isolated hot-water problem) tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location

Located just 8 miles from downtown Shelbyville and a short drive from Louisville, Holiday Inn Express & Suites Shelbyville offers easy access to popular attractions.

Amenities for Every Need

Enjoy a refreshing swim in the seasonal outdoor pool, stay connected with free Wi-Fi, and relax in rooms equipped with a coffee maker and work desk.

Fitness and Dining Options

Stay active in the on-site gym, catch up on work at the business center, and start your day with a delicious breakfast buffet. Unwind with newspapers from the lobby newsstand.

Book your stay at Holiday Inn Express & Suites Shelbyville for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Guest Reviews

8.2
Based on 354 reviews
Cleanliness: 7.2
Service: 8.2
Location: 9
Room Quality: 8
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 9
Overall Experience: 8
M
Mace • family_with_children • us
9
2026-10-26 • via Nuitee
P
Paul • family_with_children • us
10
2026-10-26 • via Nuitee
M
Megan • solo_traveller • us
9
2026-10-19 • via Nuitee
M
Mark • couple • us
9
2026-10-16 • via Nuitee
M
Mike • solo_traveller • us
10
Pros:

The people

Cons:

A couple bugs (spider and a earwig) but nothing we couldn't get rid of...

2026-10-11 • via Nuitee
M
Mike • solo_traveller • us
10
Perfection
Pros:

Located between South Bend IN. and Gatlinburg Tennessee
Very friendly staff!

Cons:

Nothing, it was perfect...

2026-10-07 • via Nuitee
M
Michele • couple • us
8
2026-10-07 • via Nuitee
J
Jason • couple • us
8
Easy in and easy out; well worth the cost.
Pros:

Clean, easy to check in and out. Plus the free breakfast was out and stocked all the way to 11:30. So I cot brunch when I left even though I missed breakfast!!!

Cons:

Nothing.

2026-09-18 • via Nuitee
T
travel12345 • solo_traveller • us
8
2026-09-18 • via Nuitee
K
Kevin • solo_traveller • us
10
Pros:

Great staff.

2026-09-17 • via Nuitee
J
Jeannine • family_with_children • us
9
I was in town for a family reunion and I enjoyed my stay. There was a good breakfast variety.
Pros:

The staff was very nice and accommodating.

Cons:

The mattress was not the most comfortable.

2026-09-15 • via Nuitee
P
Penny • couple • us
9
Great hotel
Pros:

Location.

Cons:

Nothing

2026-09-15 • via Nuitee
E
Earl • couple • us
7
2026-09-10 • via Nuitee
D
Deborah • couple • us
9
2026-09-08 • via Nuitee
T
Trina • couple • us
9
2026-09-07 • via Nuitee
S
Stephen • solo_traveller • us
9
2026-09-06 • via Nuitee
K
Kevin • solo_traveller • us
9
2026-09-05 • via Nuitee
M
Mary Dean • couple • us
10
2026-08-26 • via Nuitee
R
Rejoice • family_with_children • us
10
Pros:

I am not sure the name of the person who was on staff that made the difference in my stay, but he seemed like management.

He offered to help me refrigerate some food I had for a church event, if it didn’t fit in my room (which it did) but just offering was so kind.

Second, the pool said closed for Maint and so I went to the front desk to check with him (because the pool was the only reason I chose that hotel ) and he said oh yes it’s open it just got finished. So he took the signs down and opened it for us, and me and the boys had a lovely afternoon. His kindness made the stay. And I’m so grateful.

2026-08-16 • via Nuitee
M
Michael • couple • us
9
Good value
Pros:

Nothing special but it was clean and comfortable with a decent breakfast.

2026-08-16 • via Nuitee