Quality Inn White House

Hotels
•
Quality Inn
6.9 (193 reviews)
354 Hester Drive , White House , US
+1 615-285-8166

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location, walking distance to restaurants
Friendly/helpful staff cited in multiple reviews
Comfortable rooms and beds noted by several guests
Positive comments about breakfast from some guests
Convenient on-site fridge and room comfort for many
Cons:
Severe cleanliness issues reported (stained sheets, dirty rooms)
Unauthorized deposit/transaction reported by a guest
Wifi connectivity problems
Bathroom layout and toilet issues; some rooms need repairs
Inconsistent value/pricing between bookings

Categories

Cleanliness
3.5
Multiple reviews report severely unclean conditions (sheets with blood and urine stains, visible stained bedspreads, general room dirt) though a few guests noted rooms were clean.
Service
8.5
Several guests praised very friendly and helpful staff; however there are isolated but serious complaints (unauthorized charge/deposit and at least one report of poor staff interaction). Overall service is more often cited positively than negatively.
Location
9
Consistently praised for a convenient location within walking distance to restaurants and attractions; multiple guests explicitly noted good location.
Room Quality
6.5
Mixed reports: many guests found rooms comfortable and nicely furnished, while others noted repairs needed, poor bathroom layout, or stained bedding.
Amenities
6.8
Amenities are mixed: breakfast and fridge receive positive notes, but wifi connectivity issues and missing/limited features (no freezer) were reported.
Value for Money
6.2
Some guests mentioned reasonable rates and good value; value is hurt by unexpected deposit practices and inconsistent pricing across bookings.
Food and Beverage
7.2
Breakfast received both high praise ('amazing') and constructive feedback (needs more protein, less carbs); overall generally positive but inconsistent.
Overall Experience
7.5
Overall mixed experience: several guests would recommend or stay again citing staff and location, while others reported severely negative cleanliness or service incidents; the aggregate leans modestly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location and Amenities
Situated just off Interstate 65, Quality Inn White House offers easy access and comfortable accommodations. Guests can enjoy free Wi-Fi, cable TV, and a daily continental breakfast during their stay.

Relaxation and Convenience
Unwind by taking a dip in the seasonal outdoor pool or catch up on work at the on-site business center. The motel also provides laundry facilities for added convenience.

Nearby Attractions
Explore nearby attractions like The Legacy Golf Course, Greenbrier Library and Museum, and Rivergate Mall. With Nashville just a short drive away, there's plenty to see and do near the hotel.

Book your stay at Quality Inn White House now for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

6.9
Based on 193 reviews
Cleanliness: 3.5
Service: 8.5
Location: 9
Room Quality: 6.5
Amenities: 6.8
Value for Money: 6.2
Food and Beverage: 7.2
Overall Experience: 7.5
B
Brittany • family_with_children • us
10
2026-11-02 • via Nuitee
T
Terra • solo_traveller • us
3
2026-10-31 • via Nuitee
C
Candice • solo_traveller • us
8
2026-10-29 • via Nuitee
A
Aleksander • couple • us
1
Absolutely awful
Cons:

The sheets were not clean and they had no clean sheets available asked to be switched to different room sheets were also dirty with blood and urine stains room also smelled like smoke with smoke detector hanging off wall

2026-10-27 • via Nuitee
G
Gutierrez • couple • us
10
Muy buena descansé bien
Pros:

Muy limpio

2026-10-26 • via Nuitee
A
Aleman • family_with_children • pr
10
Pros:

Las camas están excelente.

2026-10-22 • via Nuitee
X
xiomara • solo_traveller • pr
10
2026-10-21 • via Nuitee
S
Salegio • couple • us
1
2026-10-18 • via Nuitee
R
Roger • family_with_children • us
6
Pros:

Good location.... comfortable room reasonable rate

Cons:

Room needed some repairs. Breakfast needs more protein and less carbs

2026-10-16 • via Nuitee
J
John • couple • us
1
Illegal transaction
Pros:

Location was good.

Cons:

Deposit which was not in the booking agreement at first they said 30 bucks and when I complained about it not being in the agreement, they knocked it down to 10 I said no, then they said they only take my numbers to my card that they were not going to run it. I clearly stated I do not authorize the transaction. They still ran it. Even deposits have to be authorized transactions. My booking was for a king size they asked do I need the handicap room I said no just the king bed. They put me in a room with two queen beds. Do not stay here thanks and scams.

2026-10-16 • via Nuitee
B
Billy • solo_traveller • us
10
Pros:

Friendly staff. Excellent room. Would definitely stay there again.

Cons:

Everything was good.

2026-10-14 • via Nuitee
T
Tammi • solo_traveller • us
9
Pros:

Breakfast was amazing

2026-10-10 • via Nuitee
P
Phillip • solo_traveller • us
10
Pros:

Everything was great

Cons:

Everything was great would recommend this motel

2026-09-17 • via Nuitee
A
Angela • couple • us
10
Fit our needs for rest and next day venture
Pros:

Convenient to destination plus walking distance to Cracker Barrel

2026-09-10 • via Nuitee
L
Lynette • solo_traveller • us
7
2026-09-02 • via Nuitee
E
Evelyn • solo_traveller • us
9
Thank you
Pros:

Very friendly staff

Cons:

N/A

2026-08-28 • via Nuitee
J
James • family_with_children • us
5
It was a pretty nice stay.
Pros:

I didn't have the breakfast, but the rooms seemed to be clean and nice. I wish we could of stayed another day. The fridge is nice sized, but missing a freezer.

Cons:

The bathroom is designed wrong. The toilet is almost up against the wall and the toilet paper is almost is basically in your lap. Even if you are a small person, it is really not nice. Nothing you can probably change, but it is not a good design.
The wifi would not connect, which really sucked, even after calling the front desk.

2026-07-06 • via Nuitee
R
Rachel • family_with_children • us
5
Would not recommend.
Pros:

The mattress was comfortable.

Cons:

The toilet seat was not bolted down so when you sat down, it moved around. The bedspread and the mattress pad were dirty with visible stains. The room was dirty.

2026-06-28 • via Nuitee
K
Kathleen • solo_traveller • us
9
2026-06-26 • via Nuitee
D
Dana • solo_traveller • us
3
Awful stay
Pros:

It was clean

Cons:

The beds and the staff

2026-06-18 • via Nuitee