Holiday Inn Express Stoke-On-Trent by IHG

Hotels
•
Holiday Inn Express
8.2 (6261 reviews)
Stanley Matthews Way, Trentham Lakes , Stoke on Trent , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Clean rooms
Cons:
Parking costs
Noisy air conditioning
Cleanliness issues

Categories

Cleanliness
7.63
There were mentions of hair and blockages in the sink.
Service
9.1
Multiple reviews highlighted friendly and helpful staff.
Location
8.64
Conveniently located for travel, but some found public transport challenging.
Room Quality
7.59
Comments on poor air conditioning and blockages in sinks were noted.
Amenities
7.62
Some amenities like parking were considered pricey.
Value for Money
8.58
Generally seen as good value, despite some issues.
Food and Beverage
8.13
Breakfast received mixed reviews but highlighted as adequate.
Overall Experience
8.3
The stay was generally positive despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:57

Property Description

Convenient Location
Located just off junction 15 of the M6, Holiday Inn Express Stoke-On-Trent is a mere 10 minutes' drive from Stoke city centre, making it an ideal choice for both leisure and business travelers.

Modern Amenities
Each room at this 3-star hotel features a private shower room, a 32-inch flat-screen TV, a work area, and complimentary tea and coffee, ensuring a comfortable stay for guests.

Delicious Dining Options
Guests can start their day with a buffet breakfast offering hot items, and later enjoy a variety of dishes from the snack menu at the onsite bar, perfect for a quick bite or a relaxing meal.

Ready to experience comfort and convenience at Holiday Inn Express Stoke-On-Trent? Book your stay now for a memorable trip.

Important information:

The hotel operates a strict no cash policy. Payment must be made with either a credit or debit card.

When booking a Double Room with Sofa Bed and you require an extra bed, you must notify via the Special Requests box during the booking process.

On-site parking is available for GBP 5 per day.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay applies. Please inform the property in advance of your stay if you plan to bring a pet.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 6261 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.3
R
René • solo_traveller • ch
9
2026-06-27 • via Nuitee
R
Rebecca • couple • gb
7
2026-06-27 • via Nuitee
E
Ernst • solo_traveller • de
10
2026-06-27 • via Nuitee
B
Brown • solo_traveller • gb
10
Pros:

The place was very clean and tidy. The staff was very helpful and were happy to go above and beyond for me.

Cons:

N/A

2026-06-27 • via Nuitee
M
Michael • solo_traveller • gb
6
2026-06-27 • via Nuitee
M
Meandmymonkeys • Family
10
Perfect Stopover ☀️🍺
Pros:

Second stay here. Good clean rooms and excellent customer service. Tasty beer on tap and a quality breakfast as always. Most importantly during this heatwave, the air conditioning in the room, made for a sound sleep! 🥶💤

2026-06-26 • via Tripadvisor
Z
Zoe • extended_group • gb
7
Cons:

The room had a funny smell

2026-06-26 • via Nuitee
J
JAMES • couple • gb
10
2026-06-26 • via Nuitee
T
TV • solo_traveller • gb
8
2026-06-26 • via Nuitee
E
Evans • solo_traveller • gb
5
Check your parking
Pros:

Staff was helpful

Cons:

Room hadn't been checked properly as found makeup on the shelf, shower kept blocking, got overcharged for parking.

2026-06-26 • via Nuitee
G
Greg • solo_traveller • gb
9
Just what I needed and expected.
Pros:

Clean, efficient, all the amenities you need.

Cons:

Paying for parking per se, complexity of securing a discount and the automated system.

2026-06-26 • via Nuitee
C
Caroline • family_with_children • gb
10
Good place to stay
Pros:

Clean

Cons:

Nothing

2026-06-26 • via Nuitee
G
Gemma • solo_traveller • gb
9
Pros:

Central location. Subsidised parking which was plentiful.

Cons:

Family room very small. Pull out bed uncomfortable (but to be expected)

2026-06-25 • via Nuitee
S
Swm • solo_traveller • gb
7
2026-06-24 • via Nuitee
H
Helen • solo_traveller • gb
7
Good for overnight stay
Pros:

Location ok outside football season, good access to motorway and good parking.

Nice room, clean and good size.

As expected from Holiday Inn Express.

Cons:

Very limited food options for veggie at hotel and nearby Harvester.

Very crowded at breakfast time.

2026-06-24 • via Nuitee
M
Michel • couple • fr
10
Great and welcoming Staff, nice Breakfast, very clean overall
2026-06-24 • via Nuitee
S
Sunita • couple • gb
8
2026-06-24 • via Nuitee
P
Phil Staniforth • solo_traveller • gb
5
2026-06-23 • via Nuitee
A
Abdurahman • solo_traveller • gb
6
Pros:

It's a holiday in, expect to get what you pay for.

It did the job for the 1 night I was in the area.

Cons:

As per most Holiday inns, everything could be better. Don't have high expectations then you won't be disappointed.

2026-06-23 • via Nuitee
D
David • family_with_children • gb
10
Will definitely stay there again
Pros:

The two female receptionist were fantastic with us. Very welcoming and helped as much as they could. Any questions they were happy to answer.

2026-06-23 • via Nuitee