Holiday Inn Express Stoke-On-Trent by IHG

Hotels
•
Holiday Inn Express
8.2 (6134 reviews)
Stanley Matthews Way, Trentham Lakes , Stoke on Trent , gb

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Clean rooms
Cons:
Parking costs
Noisy air conditioning
Cleanliness issues

Categories

Cleanliness
7.63
There were mentions of hair and blockages in the sink.
Service
9.1
Multiple reviews highlighted friendly and helpful staff.
Location
8.64
Conveniently located for travel, but some found public transport challenging.
Room Quality
7.59
Comments on poor air conditioning and blockages in sinks were noted.
Amenities
7.62
Some amenities like parking were considered pricey.
Value for Money
8.58
Generally seen as good value, despite some issues.
Food and Beverage
8.13
Breakfast received mixed reviews but highlighted as adequate.
Overall Experience
8.3
The stay was generally positive despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:57

Property Description

Convenient Location
Located just off junction 15 of the M6, Holiday Inn Express Stoke-On-Trent is a mere 10 minutes' drive from Stoke city centre, making it an ideal choice for both leisure and business travelers.

Modern Amenities
Each room at this 3-star hotel features a private shower room, a 32-inch flat-screen TV, a work area, and complimentary tea and coffee, ensuring a comfortable stay for guests.

Delicious Dining Options
Guests can start their day with a buffet breakfast offering hot items, and later enjoy a variety of dishes from the snack menu at the onsite bar, perfect for a quick bite or a relaxing meal.

Ready to experience comfort and convenience at Holiday Inn Express Stoke-On-Trent? Book your stay now for a memorable trip.

Important information:

The hotel operates a strict no cash policy. Payment must be made with either a credit or debit card.

When booking a Double Room with Sofa Bed and you require an extra bed, you must notify via the Special Requests box during the booking process.

On-site parking is available for GBP 5 per day.

When traveling with pets, please note that an extra charge of GBP 30 per pet, per stay applies. Please inform the property in advance of your stay if you plan to bring a pet.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 6134 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.3
A
Anne-marie • couple • gb
10
2026-05-16 • via Nuitee
D
Dawn • extended_group • gb
10
It was near where I needed to be the following day for a family funeral so a good choice.
Pros:

Bed was very comfortable. Room was clean and a good shower with Dove products.

Cons:

Breakfast wasn’t brilliant.

2026-05-16 • via Nuitee
K
Kirsty • solo_traveller • gb
9
2026-05-16 • via Nuitee
S
Stevie • couple • gb
10
2026-05-16 • via Nuitee
A
Anne-marie • family_with_children • gb
10
Have to say the staff were absolutely amazing 🤩 had an issue with rooms when we arrived and they didn’t hesitate to fix
Pros:

It was so handy for what we needed

Cons:

It was basic but handy

2026-05-16 • via Nuitee
J
John • solo_traveller • gb
7
2026-05-16 • via Nuitee
K
Kimberley • solo_traveller • gb
5
2026-05-16 • via Nuitee
J
jeff • extended_group • gb
7
yes okay stay
Pros:

reception staff and cleaning staff were excellent
Provided free toothbrush and comb on request!

Cons:

Party of children there for sports event meant noise levels were deafening
Car park full and not cheap

2026-05-15 • via Nuitee
C
Clark • solo_traveller • gb
9
Excellent, staff really helpful just enjoy stays no here.
Pros:

Enjoy staying here

Cons:

N/A

2026-05-15 • via Nuitee
U
Unthan-Hermeling • couple • de
8
2026-05-14 • via Nuitee
M
Michelle • solo_traveller • gb
8
Would be happy to stay again. Hotel was clean and tidy and staff were pleasant and helpful.
Pros:

Clean and tidy

Cons:

The air con in the room was a bit loud.

2026-05-14 • via Nuitee
M
Mandy • couple • gb
1
2026-05-14 • via Nuitee
M
Mike • solo_traveller • gb
9
2026-05-14 • via Nuitee
M
Michelle • family_with_children • gb
10
2026-05-14 • via Nuitee
C
Christopher • solo_traveller • gb
10
2026-05-13 • via Nuitee
D
Debbi • family_with_children • gb
8
Pros:

Great value, friendly helpful staff. Bed comfy & great breakfast options

Cons:

We had a twin bed room & I feel the duvets could be bigger. I'm a slim person but still found duvet not really wide enough.
TV in bedroom could do with updating so at less customers can sign in to their own tv apps

2026-05-12 • via Nuitee
O
Olivia • solo_traveller • gb
7
2026-05-12 • via Nuitee
C
Craig • solo_traveller • gb
8
2026-05-12 • via Nuitee
M
Morris • solo_traveller • gb
8
2026-05-12 • via Nuitee
D
David • family_with_children • gb
9
2026-05-11 • via Nuitee