Holiday Inn Express Calgary South by IHG

Hotels
Holiday Inn Express
12025 Lake Fraser Drive Southeast , Calgary , ca

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Noise issues
Limited breakfast
Internet connectivity problems

Categories

Cleanliness
7.01
Overall reviews mentioned cleanliness positively, but some issues with rooms needing maintenance.
Service
7.88
Staff were noted as friendly, helping to enhance the experience despite some service inconsistencies.
Location
8.02
Conveniently located, contributing positively to guest experience.
Room Quality
7.47
Rooms were generally described as comfortable and decent, but issues like noise affected ratings.
Amenities
6.5
Some amenities were lacking, such as limited breakfast options and no internet connectivity.
Value for Money
7.96
Guests felt they received good value, especially given the room cleanliness and location.
Food and Beverage
7.01
Breakfast was praised, but issues with timing and connectivity affected overall ratings.
Overall Experience
7.38
Overall experience was good, with mixed reviews balancing out the satisfaction levels.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:25

Property Description

Indulge in Comfort and Convenience

Relaxation and Recreation
Unwind in our indoor pool with a thrilling waterslide, or enjoy our fitness center and hot tub for some leisure time.

Modern Amenities
Experience entertainment with a flat-screen TV, stay connected with free WiFi, and make use of convenient in-room appliances.

Convenient Location
Located just a short distance from popular attractions like the Calgary Stampede and Lakeview Golf Course, our hotel offers easy access to the best of Calgary.

Book now for a memorable stay at the Holiday Inn Express Calgary South!

Important information:

Property is under renovations until the end of 2023.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

Cleanliness: 7.01
Service: 7.88
Location: 8.02
Room Quality: 7.47
Amenities: 6.5
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 7.38
S
Sheena family_with_children ca
7
2026-08-24 via Nuitee
K
Kyler solo_traveller ca
9
2026-08-24 via Nuitee
F
Frank couple ca
1
Our visit to Calgary for a family funeral was made much worse by the extra day charges on 2 rooms
Pros:

Crowded room - counldn't get a table, went out to eat - eating room too small

Cons:

Arrived with a Booking dot com reservation for three days but informed the desk we only wanted a two day stay. After taking my credit card for a hold on the room the desk informed me they could change the reservation and would have to charge me for all three days. Advised me to contact Booking dot com for a refund. Booking dot com told me that they had taken no money from m,e and that the hotel merely had to not charge me for the third day. The desk informed me they wouldn't do that and in fact charged me for the tird day. the manager was rude to me in conversation.

2026-08-20 via Nuitee
R
Rollo solo_traveller ca
6
2026-08-19 via Nuitee
J
Joy solo_traveller ca
7
Was good for the night too pricey at that time
Pros:

Close to ranch man’s after a night at the stampede

Cons:

Prices jacked up for stampede week
After booking on this site we had a call from the hotel to see if we were actually taking the room.
I assume they were going to try sell it to someone else.

2026-08-17 via Nuitee
D
David family_with_children ca
3
When we checked into our room it was not very clean. The toilet was not cleaned and there was toothpaste and I think vom
Pros:

The staff was very friendly and I liked the pool and gym.

Cons:

Our room was not clean upon check in
There were no mats in the gym or cleaner to clean the equipment in between users
The breakfast was depleted before 9am with nothing added for anyone coming down after 9

2026-08-16 via Nuitee
V
Vijay Khanna solo_traveller ca
9
2026-08-13 via Nuitee
O
Oleksandr solo_traveller ua
9
2026-08-12 via Nuitee
A
Ayodele family_with_children ca
1
Location is good, there are other options I wouldn’t consider if I could do this again.
Pros:

Good location

Cons:

Needs a huge revamp in so many areas or just name it a motel and should be fine As-is.
Breakfast was horrible With many rooms whoever runs here needs to ensure faster refill of the “Buffet” and at least have all the options available.
I asked for a crib, got a dirty pen and was asked if I needed sheets for the dirty mattress in terrible condition. I was shocked that was an option for guests.
I got a different room than I booked, no refund or response despite being assured upon checkout that someone will be in touch.
Ran out of towels in the pool. Was told would need to wait 40mins to 1hr to have some towels laundered.

2026-08-09 via Nuitee
A
Ashley solo_traveller ca
10
10/10
Pros:

The staff were SO friendly. Greeting everytime we came in. Asked about the room and our day.
The room was massive and clean
We stayed during stampede..we did not hear any rowdy parties. Pool was clean and fairly busy but calm for the season.
$20 Uber to stampede grounds. Large parking lot and an amazing local (ethnic) "street food" vendor restaurant down the street we walked to.

Cons:

Nothing.

2026-08-08 via Nuitee
T
Tilahun solo_traveller ca
1
Pros:

👎

2026-08-07 via Nuitee
T
Tara family_with_children ca
5
Was told manager would call - never did.
Pros:

Location

Cons:

Room smelled like cigarette smoke, the tv’s didn’t work and the sink was plugged.

2026-08-04 via Nuitee
L
Lepage solo_traveller ca
10
Pros:

The beds were very comfortable! The kids loved the pool and slide. The breakfast was nice to have included with our stay.

2026-08-02 via Nuitee
S
Susan extended_group ca
10
2026-07-24 via Nuitee
I
Imtiaz couple ca
2
2026-07-23 via Nuitee
S
Scott couple us
8
2026-07-22 via Nuitee
B
Binyam solo_traveller ca
10
2026-07-21 via Nuitee
J
Jody solo_traveller ca
8
2026-07-20 via Nuitee
D
Desta extended_group ca
1
2026-07-20 via Nuitee
N
Nataliia solo_traveller ca
6
2026-07-20 via Nuitee