Holiday Inn Express York by IHG

Hotels
Holiday Inn Express
8.3 (2610 reviews)
Malton Road , York , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Good value for money
Cons:
Noise from other guests
Limited breakfast options
Heater issues

Categories

Cleanliness
8.21
Clean rooms noted, though some issues with noise and heater.
Service
8.68
Friendly and helpful staff highlighted in multiple reviews.
Location
8.52
Convenient for visiting York, parking available.
Room Quality
7.97
Issues with room heater and noise from adjacent rooms noted.
Amenities
8.7
Basic amenities were adequate, but breakfast options limited.
Value for Money
8.46
Good value for the price according to multiple reviews.
Food and Beverage
7.71
Breakfast variety lacking, but quality of food was okay.
Overall Experience
8.18
Generally positive experiences, but some consistency issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:28

Property Description

Serene and Peaceful Setting in York

Located just 2.5 miles from York's city centre, our hotel offers a tranquil escape with convenient amenities for a relaxing stay.

Comfortable Rooms with Modern Amenities

Experience a cozy stay in our rooms equipped with a flat-screen TV, free WiFi, and tea/coffee facilities. Refresh in the bathroom with a power shower and hairdryer provided for your convenience.

Explore York's Attractions and Beyond

Immerse yourself in York's rich history by visiting popular sites like York Minster and the Castle Museum. Venture further to seaside towns like Scarborough and Whitby, all within an hour's drive from the hotel.

Book now to enjoy a peaceful retreat with easy access to both city attractions and scenic coastal destinations.

Important information:

When guests arrive at the property, the hotel will do their best to meet requirements for room and bed type preferences. However, please note that these are subject to availability and cannot be guaranteed.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2610 reviews
Cleanliness: 8.21
Service: 8.68
Location: 8.52
Room Quality: 7.97
Amenities: 8.7
Value for Money: 8.46
Food and Beverage: 7.71
Overall Experience: 8.18
R
Rafal solo_traveller gb
10
2026-05-16 via Nuitee
H
Helen couple gb
10
Excellent value for money and great inclusive breakfast
Pros:

Excellent location, clean bathroom, clean bedroom, comfortable bed,
Free parking is awesome
Pet charge was extremely reasonable
Breakfast was brill

Cons:

Never too sure about the multipurpose door on the bathroom/toilet

2026-05-16 via Nuitee
J
Joe solo_traveller gb
10
2026-05-16 via Nuitee
J
james solo_traveller gb
10
Pros:

The hotel was spotless and the staff were all passionate about their jobs.

Cons:

Cant fault

2026-05-15 via Nuitee
A
Andrea solo_traveller gb
6
Pros:

The staff were lovely.

Cons:

The room was quite small for a family room.

2026-05-15 via Nuitee
B
Belinda family_with_children gb
10
Pros:

The manager was so very kind helpful and just an all round good person

Cons:

The single bed was not great

2026-05-14 via Nuitee
M
Margaret couple gb
8
It suited us ideally!
Pros:

Clean, comfortable bedroom. Excellent breakfast. Pleasant and helpful staff. Easy parking.

Cons:

Nothing.

2026-05-11 via Nuitee
J
Joanne family_with_children gb
10
2026-05-11 via Nuitee
P
Peak solo_traveller gb
10
Pros:

Great service, staff brilliant thank you nowha

2026-05-10 via Nuitee
P
Precious solo_traveller gb
10
I will give Holiday Inn York THE BEST OF ALL
Pros:

I like the way the receptionist attended to us also the setting of the room is perfect and clean.

Cons:

Nothing ,just perfect for me and my husband.

2026-05-10 via Nuitee
R
Rita solo_traveller gb
10
Pros:

The staff were really friendly and welcoming, the room was large, comfortable, spotlessly clean and with everything we could need.

Cons:

We were impressed by everything, my only minor comment would be that they could possibly offer some fresh fruit in the breakfast buffet. Being vegetarian I am always a little bit limited in my breakfast choices and I found the cooked breakfast did not offer mushrooms or tomatoes which was a bit disappointing but on the other hand everything else was great.

2026-05-10 via Nuitee
J
Jones solo_traveller gb
8
Our stay in York 😁
Pros:

Excellent reception staff, really helpful and friendly. Room was very large, bed was comfy, good size bathroom with shampoo, body wash with hand and face wash. Breakfast included which is a buffet style, which in fairness is pretty amazing, plus there are bags there to take away a bacon butty or two with you 😁😁

Cons:

Nothing to dislike.

2026-05-09 via Nuitee
F
Fabrice solo_traveller be
8
Pros:

L'accueil, le réceptionniste a fait l'effort de parler Français

Cons:

La lunette du wc qui ne tenait pas
La tablette du wc non fixée
Le rouleau de papier toilette qui tombait au sol car le dérouleur ne tenait pas non plus.
Une petite intervention serait nécessaire.

2026-05-08 via Nuitee
A
Atkins solo_traveller gb
7
Pros:

Staff

Cons:

Toilet and drains smell

2026-05-08 via Nuitee
A
Annie Wong YF solo_traveller my
10
Pros:

Very clean and breakfast is good

2026-05-07 via Nuitee
G
Garry solo_traveller gb
8
2026-05-07 via Nuitee
S
Susanna solo_traveller gb
8
2026-05-07 via Nuitee
J
John family_with_children gb
10
Pros:

The lot

Cons:

Nothing

2026-05-06 via Nuitee
T
Tim couple gb
7
2026-05-06 via Nuitee
G
George couple gb
8
2026-05-05 via Nuitee