Holiday Inn Express York by IHG

Hotels
Holiday Inn Express
8.3 (2490 reviews)
Malton Road , York , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Good value for money
Cons:
Noise from other guests
Limited breakfast options
Heater issues

Categories

Cleanliness
8.21
Clean rooms noted, though some issues with noise and heater.
Service
8.68
Friendly and helpful staff highlighted in multiple reviews.
Location
8.52
Convenient for visiting York, parking available.
Room Quality
7.97
Issues with room heater and noise from adjacent rooms noted.
Amenities
8.7
Basic amenities were adequate, but breakfast options limited.
Value for Money
8.46
Good value for the price according to multiple reviews.
Food and Beverage
7.71
Breakfast variety lacking, but quality of food was okay.
Overall Experience
8.18
Generally positive experiences, but some consistency issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:28

Property Description

Serene and Peaceful Setting in York

Located just 2.5 miles from York's city centre, our hotel offers a tranquil escape with convenient amenities for a relaxing stay.

Comfortable Rooms with Modern Amenities

Experience a cozy stay in our rooms equipped with a flat-screen TV, free WiFi, and tea/coffee facilities. Refresh in the bathroom with a power shower and hairdryer provided for your convenience.

Explore York's Attractions and Beyond

Immerse yourself in York's rich history by visiting popular sites like York Minster and the Castle Museum. Venture further to seaside towns like Scarborough and Whitby, all within an hour's drive from the hotel.

Book now to enjoy a peaceful retreat with easy access to both city attractions and scenic coastal destinations.

Important information:

When guests arrive at the property, the hotel will do their best to meet requirements for room and bed type preferences. However, please note that these are subject to availability and cannot be guaranteed.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2490 reviews
Cleanliness: 8.21
Service: 8.68
Location: 8.52
Room Quality: 7.97
Amenities: 8.7
Value for Money: 8.46
Food and Beverage: 7.71
Overall Experience: 8.18
D
David family_with_children gb
8
Enjoyable Break
Pros:

Close to where i needed to be. Really helpful staff who gave out some great local knowledge

Cons:

The way they served up breakfast. They had scrambled egg in the same pot as hash browns. although there was a divider in the pot, there was egg over the hash browns meaning my son who has an egg allergy was unable to eat them. A smaller separate serving pot would be much better.

2026-03-07 via Nuitee
B
Burak couple cy
8
2026-03-07 via Nuitee
B
Balfour solo_traveller gb
8
2026-03-07 via Nuitee
M
Mike couple gb
9
2026-03-06 via Nuitee
K
kevin family_with_children gb
6
Pros:

Clean hotel with helpful pleasent staff

Cons:

No bar, pool table, or anything really just a basic hotel

2026-03-04 via Nuitee
A
Andrew family_with_children gb
9
York
Pros:

Nice location near to where I was working. Staff were nice to deal with

Cons:

The adjoining door to the next room, and Toby Carvery, was a letdown.

2026-03-04 via Nuitee
D
Debbie family_with_children gb
7
Pros:

Staff brilliant

Cons:

The breakfast was awful and no food on in evening

2026-03-02 via Nuitee
F
FAITH couple gb
10
2026-03-02 via Nuitee
D
Daniel family_with_children gb
10
2026-03-02 via Nuitee
T
Thompson solo_traveller gb
5
Ok
Pros:

Friendly and accommodating

Cons:

Beds need replacing and some sockets in room did not work, also need to put bin bags in bins

2026-03-01 via Nuitee
D
Debra family_with_children gb
8
Pros:

Great staff. Very welcoming.
Room clean and comfortable.
Everything we needed

Breakfast is good.
Great coffee
There is plenty of parking space

Cons:

Disabled features unsightly
A little too far from York centre
It's my fault for not checking during booking.

2026-02-28 via Nuitee
D
Denise family_with_children gb
8
Seperate seating area would be a bonus.
Pros:

Reception on arrival was welcoming, and all staff throughout the hotel were very nice and helpful.
Room was comfortable , clean and checked every day, adding fresh towels, making beds and bins emptied.

Cons:

For me, it was just missing a comfortable sitting/ communal area, other than the dining room, to have a drink , read, chat to other guests.
I do appreciate though that the space downstairs around reception would make that difficult.

2026-02-28 via Nuitee
F
Fiona family_with_children gb
10
2026-02-28 via Nuitee
G
Glenn solo_traveller gb
8
2026-02-27 via Nuitee
K
kelly family_with_children gb
7
2026-02-27 via Nuitee
T
Thomas couple au
8
A great stay!
Pros:

The staff were very kind and helpful during our stay. We had a great size bedroom with good working wifi. A great selection of options with the buffet breakfast in the morning.

Cons:

N/A

2026-02-27 via Nuitee
P
Perrott couple gb
10
Perfect for staying in York!
Pros:

Everything’s

Cons:

Nothing

2026-02-27 via Nuitee
A
Andrew family_with_children gb
9
2026-02-26 via Nuitee
P
Phil couple gb
7
2026-02-26 via Nuitee
M
Mark family_with_children gb
8
2026-02-25 via Nuitee