Holiday Inn Express York by IHG

Hotels
Holiday Inn Express
8.3 (2547 reviews)
Malton Road , York , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Good value for money
Cons:
Noise from other guests
Limited breakfast options
Heater issues

Categories

Cleanliness
8.21
Clean rooms noted, though some issues with noise and heater.
Service
8.68
Friendly and helpful staff highlighted in multiple reviews.
Location
8.52
Convenient for visiting York, parking available.
Room Quality
7.97
Issues with room heater and noise from adjacent rooms noted.
Amenities
8.7
Basic amenities were adequate, but breakfast options limited.
Value for Money
8.46
Good value for the price according to multiple reviews.
Food and Beverage
7.71
Breakfast variety lacking, but quality of food was okay.
Overall Experience
8.18
Generally positive experiences, but some consistency issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:28

Property Description

Serene and Peaceful Setting in York

Located just 2.5 miles from York's city centre, our hotel offers a tranquil escape with convenient amenities for a relaxing stay.

Comfortable Rooms with Modern Amenities

Experience a cozy stay in our rooms equipped with a flat-screen TV, free WiFi, and tea/coffee facilities. Refresh in the bathroom with a power shower and hairdryer provided for your convenience.

Explore York's Attractions and Beyond

Immerse yourself in York's rich history by visiting popular sites like York Minster and the Castle Museum. Venture further to seaside towns like Scarborough and Whitby, all within an hour's drive from the hotel.

Book now to enjoy a peaceful retreat with easy access to both city attractions and scenic coastal destinations.

Important information:

When guests arrive at the property, the hotel will do their best to meet requirements for room and bed type preferences. However, please note that these are subject to availability and cannot be guaranteed.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2547 reviews
Cleanliness: 8.21
Service: 8.68
Location: 8.52
Room Quality: 7.97
Amenities: 8.7
Value for Money: 8.46
Food and Beverage: 7.71
Overall Experience: 8.18
M
Michael solo_traveller gb
10
Pros:

Staff are really friendly and helpful, made our stay very pleasant, can't wait to return next year.

2026-04-19 via Nuitee
R
Rosemary couple gb
8
Comfy enjoyable stay. Would stay again.
Pros:

Good breakfast options. Very helpful friendly staff. Parking outside hotel. Plenty of sockets.

Cons:

No mirror on wall over table. No suitcase rack. Not much room on one side of bed.

2026-04-18 via Nuitee
N
Nicky couple gb
9
Great hotel
Pros:

Everything was lovely, staff, room, breakfast.

Cons:

Nothing.

2026-04-18 via Nuitee
M
Mills solo_traveller gb
7
2026-04-18 via Nuitee
C
Chris couple gb
10
2026-04-16 via Nuitee
N
Nadia solo_traveller gb
8
Good stay with hot breakfast.
Pros:

Clean and easy to access.

2026-04-16 via Nuitee
S
Selom Adatsi solo_traveller gb
8
Pros:

Customer service

Cons:

Like all

2026-04-16 via Nuitee
M
Mackenzie solo_traveller gb
10
2026-04-16 via Nuitee
K
Kelly family_with_children gb
8
2026-04-13 via Nuitee
A
Anita solo_traveller gb
9
2026-04-13 via Nuitee
K
Kev solo_traveller gb
8
2026-04-13 via Nuitee
M
Michael couple us
5
Felt like this was below par compared to other Express locations.
Pros:

Quiet location

Cons:

Poor quality mattress

2026-04-12 via Nuitee
J
Joanne couple gb
8
We had a good time
Pros:

Staff were lovely. Small hotel. Room a nice size.
Breakfast was nice

Cons:

The bathroom floor was always wet . We were put in a disabled room, it was ok but I’d have preferred a non disabled room

2026-04-12 via Nuitee
P
Peter couple gb
9
Friendly and homely hotel
Pros:

Very homely feeling. The staff were very helpful, professional and friendly.

Cons:

Couple of stains on bedroom carpet. Only one plug by the bed. We both use apnea machines. However we checked at the reception desk and an extension cable was found.

2026-04-12 via Nuitee
M
Michelle family_with_children gb
10
2026-04-11 via Nuitee
R
Roberts63 solo_traveller gb
5
Pros:

Staff and breakfast

Cons:

Cleanliness

2026-04-11 via Nuitee
S
Susanne couple de
6
2026-04-11 via Nuitee
V
Viktoriia solo_traveller gb
10
2026-04-10 via Nuitee
couple gb
8
2026-04-10 via Nuitee
C
Christopher couple gb
10
Great
Pros:

Really friendly staff.

2026-04-10 via Nuitee