Holiday Inn Express Palestine by IHG

Hotels
•
Holiday Inn Express
9.4 (335 reviews)
1030 East Palestine Avenue , Palestine , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
High pet fees

Categories

Cleanliness
8.54
Multiple mentions of cleanliness issues, including unpleasant odors and cleanliness of bathrooms.
Service
10
Friendly staff mentioned, but some service issues noted during check-in.
Location
10
Highly rated for convenience to the Polar Express event and local amenities.
Room Quality
9.04
Rooms were generally clean and comfortable, but some issues noted with room amenities.
Amenities
9.04
Some disappointment with breakfast quality and missing amenities.
Value for Money
9.54
Concerns about pet fees affecting value perception.
Food and Beverage
9.04
Breakfast options received mixed reviews, with some finding them lacking.
Overall Experience
10
Generally positive experiences with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:21

Property Description

Luxurious Amenities

Indulge in a stay at the Palestine Holiday Inn Express, offering an outdoor pool, jacuzzi, and free in-room Wi-Fi. Each room is equipped with a 32-inch flat screen TV, a spacious desk, and convenient kitchen appliances for your comfort.

Fitness and Dining

Stay active at the on-site gym with top-notch cardio machines and catch up on the news on the mounted flat-screen TV. Start your day right with a delicious hot breakfast featuring eggs, bacon, and fresh cinnamon rolls. For business needs, take advantage of the printer and copy machine in the business center.

Prime Location

Conveniently located near popular attractions such as the Palestine Civic Center and the Texas State Railroad, our pet-friendly hotel is the perfect choice for both leisure and business travelers. Book your stay now and experience the best of Palestine!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYR

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 335 reviews
Cleanliness: 8.54
Service: 10
Location: 10
Room Quality: 9.04
Amenities: 9.04
Value for Money: 9.54
Food and Beverage: 9.04
Overall Experience: 10
J
Jeanenne • solo_traveller • us
10
2026-05-01 • via Nuitee
K
Kenley • solo_traveller • us
10
2026-04-28 • via Nuitee
D
Donna • couple • us
8
2026-04-24 • via Nuitee
C
Carol • couple • us
10
2026-04-19 • via Nuitee
M
Monte • couple • us
10
2026-04-01 • via Nuitee
A
Alejandro • couple • ch
9
Hatten einen guten Aufenthalt auf der Durchreise.
Pros:

Sehr gutes Hotel.
Sehr freundliches und hilfsbereites Personal, Empfehlen Restaurants und Sehenswürdigkeiten und bemühen sich sehr.
Frühstück war gut.
Sehr gut gelegen.

Cons:

Plastikbesteck und Papierteller fürs Frühstück ist nicht mehr zeitgerecht.
Das BBQ Restaurant gegenüber dem Hotel ist nicht zu empfehlen.

2026-03-26 • via Nuitee
R
Ricky • couple • us
10
2026-03-16 • via Nuitee
L
Lucinda • family_with_children • us
10
2026-03-05 • via Nuitee
S
Shree • family_with_children • us
10
Great place to stay!
Pros:

Clean and comfortable!

Cons:

Nothing! My stay was excellent.

2026-02-27 • via Nuitee
M
Maranda • extended_group • us
7
It served its purpose
Pros:

It was very quiet and clean

Cons:

To check in early they wanted an extra $50 . And took another $50 as a deposit when we did check in .

2026-01-20 • via Nuitee
B
Brianda • couple • us
7
2026-01-20 • via Nuitee
M
Monte • solo_traveller • us
9
2026-01-19 • via Nuitee
M
Monte • couple • us
10
2026-01-19 • via Nuitee
H
Henry • couple • us
8
2026-01-19 • via Nuitee
S
Suleika • solo_traveller • us
10
2026-01-19 • via Nuitee
P
Prestanne • couple • us
5
2026-01-19 • via Nuitee
C
Clay W • couple • us
1
Pros:

Close to venue.

Cons:

I was charges for two nights even though I checked out early.

2026-01-19 • via Nuitee
M
Monte • solo_traveller • us
10
2026-01-15 • via Nuitee
R
Russell • family_with_children • us
10
2025-12-31 • via Nuitee
M
Monte • solo_traveller • us
10
2025-12-31 • via Nuitee