Holiday Inn Express Palestine by IHG

Hotels
•
Holiday Inn Express
8.1 (230 reviews)
1030 East Palestine Avenue , Palestine , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff/front desk
Very clean rooms and well-maintained property
Good location and quiet
Breakfast/coffee praised by some guests
Quiet rooms
Cons:
Hot tub not working / pool facilities disappointing
AC problems (inconsistent cooling)
Rooms small for the price
Mixed/poor breakfast selection for some guests
Perceived high price / value concerns

Categories

Cleanliness
9.3
Multiple reviews describe the rooms and property as extremely clean and well maintained.
Service
9.4
Front desk and staff repeatedly praised as friendly and helpful; staff attempted to resolve issues.
Location
9.1
Location noted as close to many attractions and generally quiet.
Room Quality
7.5
Rooms described as quiet but some guests found them small for the price and reported AC issues.
Amenities
7
Pool/hot tub issues reported (hot tub not working, misleading 'two pools'); guests wanted an indoor pool.
Value for Money
6.5
Several guests felt the room size and price did not align; at least one review explicitly called out price.
Food and Beverage
7
Mixed feedback on breakfast/coffee — some found it good or 'full', others described breakfast as horrible or limited in options.
Overall Experience
9
Overall positive sentiment (would stay again, 'great', 'wonderful') tempered by amenities and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Amenities

Indulge in a stay at the Palestine Holiday Inn Express, offering an outdoor pool, jacuzzi, and free in-room Wi-Fi. Each room is equipped with a 32-inch flat screen TV, a spacious desk, and convenient kitchen appliances for your comfort.

Fitness and Dining

Stay active at the on-site gym with top-notch cardio machines and catch up on the news on the mounted flat-screen TV. Start your day right with a delicious hot breakfast featuring eggs, bacon, and fresh cinnamon rolls. For business needs, take advantage of the printer and copy machine in the business center.

Prime Location

Conveniently located near popular attractions such as the Palestine Civic Center and the Texas State Railroad, our pet-friendly hotel is the perfect choice for both leisure and business travelers. Book your stay now and experience the best of Palestine!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 230 reviews
Cleanliness: 9.3
Service: 9.4
Location: 9.1
Room Quality: 7.5
Amenities: 7
Value for Money: 6.5
Food and Beverage: 7
Overall Experience: 9
S
Scott • family_with_children • us
8
2026-10-28 • via Nuitee
T
Tanja • couple • us
8
Would likely stay here again if visiting the area
Pros:

The young lady working the front desk was the most friendly.She tried her hardest to make it right.
The rooms were nice and clean.

Cons:

The hottub didn’t work and our ac only worked on 61° or not at all
We addressed the issue and like I mentioned the staff tried hard to make it right.

2026-10-25 • via Nuitee
D
David • solo_traveller • us
9
Great
Pros:

Breakfast was good

Cons:

All good

2026-10-19 • via Nuitee
M
Mary • couple • us
10
2026-10-18 • via Nuitee
P
Patricia • solo_traveller • us
9
2026-09-03 • via Nuitee
L
Lori • family_with_children • us
8
The hotel was nice, very clean and quiet
Pros:

The hotel was extremely clean... We did not eat breakfast but I did go to get coffee for my husband and he said it was delicious... I did look at the food but there was no sausage or bacon they only had chicken? This hotel is in Texas lol we don't eat chicken for breakfast....and no biscuits

Cons:

The room was very small for the price

2026-08-31 • via Nuitee
V
Valerie • couple • us
10
2026-08-17 • via Nuitee
R
Robert • couple • us
10
Wonderful, quiet, friendly stay.
2026-07-20 • via Nuitee
N
Nancy • couple • us
8
2026-07-09 • via Nuitee
E
Estefani • family_with_children • us
1
2026-07-07 • via Nuitee
S
Shanai • couple • us
8
Wonderful
Pros:

The customer service

Cons:

The pool

2026-07-06 • via Nuitee
K
Kyasia Hart • solo_traveller • us
10
2026-07-04 • via Nuitee
C
Cogg • couple • us
8
Pros:

Property was well maintained

Cons:

Hate to be picky but the breakfast was horrible

2026-06-17 • via Nuitee
K
Kyle • solo_traveller • us
5
2026-06-15 • via Nuitee
C
Caron • couple • us
8
Pros:

Location was close to a lot of things, but not real noisy.

Cons:

Says two pools, but actually means hot tub and a pool. Would rather have had an indoor pool and then we would have used that facility.

2026-06-09 • via Nuitee
D
Darlene • family_with_children • us
9
2026-06-08 • via Nuitee
B
Braveheartww • solo_traveller • us
8
Pros:

Good location. Quiet rooms.

2026-05-17 • via Nuitee
R
Rudy • couple • us
10
Excelente
Pros:

El desayuno full

Cons:

El precio

2026-05-10 • via Nuitee
J
Jeanenne • solo_traveller • us
10
2026-05-01 • via Nuitee
K
Kenley • solo_traveller • us
10
2026-04-28 • via Nuitee