Holiday Inn Express Palestine by IHG

Hotels
•
Holiday Inn Express
9.4 (347 reviews)
1030 East Palestine Avenue , Palestine , us
+1 903-723-4884

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
High pet fees

Categories

Cleanliness
8.54
Multiple mentions of cleanliness issues, including unpleasant odors and cleanliness of bathrooms.
Service
10
Friendly staff mentioned, but some service issues noted during check-in.
Location
10
Highly rated for convenience to the Polar Express event and local amenities.
Room Quality
9.04
Rooms were generally clean and comfortable, but some issues noted with room amenities.
Amenities
9.04
Some disappointment with breakfast quality and missing amenities.
Value for Money
9.54
Concerns about pet fees affecting value perception.
Food and Beverage
9.04
Breakfast options received mixed reviews, with some finding them lacking.
Overall Experience
10
Generally positive experiences with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:21

Property Description

Luxurious Amenities

Indulge in a stay at the Palestine Holiday Inn Express, offering an outdoor pool, jacuzzi, and free in-room Wi-Fi. Each room is equipped with a 32-inch flat screen TV, a spacious desk, and convenient kitchen appliances for your comfort.

Fitness and Dining

Stay active at the on-site gym with top-notch cardio machines and catch up on the news on the mounted flat-screen TV. Start your day right with a delicious hot breakfast featuring eggs, bacon, and fresh cinnamon rolls. For business needs, take advantage of the printer and copy machine in the business center.

Prime Location

Conveniently located near popular attractions such as the Palestine Civic Center and the Texas State Railroad, our pet-friendly hotel is the perfect choice for both leisure and business travelers. Book your stay now and experience the best of Palestine!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 347 reviews
Cleanliness: 8.54
Service: 10
Location: 10
Room Quality: 9.04
Amenities: 9.04
Value for Money: 9.54
Food and Beverage: 9.04
Overall Experience: 10
P
Patricia • solo_traveller • us
9
2026-09-03 • via Nuitee
L
Lori • family_with_children • us
8
The hotel was nice, very clean and quiet
Pros:

The hotel was extremely clean... We did not eat breakfast but I did go to get coffee for my husband and he said it was delicious... I did look at the food but there was no sausage or bacon they only had chicken? This hotel is in Texas lol we don't eat chicken for breakfast....and no biscuits

Cons:

The room was very small for the price

2026-08-31 • via Nuitee
V
Valerie • couple • us
10
2026-08-17 • via Nuitee
R
Robert • couple • us
10
Wonderful, quiet, friendly stay.
2026-07-20 • via Nuitee
N
Nancy • couple • us
8
2026-07-09 • via Nuitee
E
Estefani • family_with_children • us
1
2026-07-07 • via Nuitee
S
Shanai • couple • us
8
Wonderful
Pros:

The customer service

Cons:

The pool

2026-07-06 • via Nuitee
K
Kyasia Hart • solo_traveller • us
10
2026-07-04 • via Nuitee
C
Cogg • couple • us
8
Pros:

Property was well maintained

Cons:

Hate to be picky but the breakfast was horrible

2026-06-17 • via Nuitee
K
Kyle • solo_traveller • us
5
2026-06-15 • via Nuitee
C
Caron • couple • us
8
Pros:

Location was close to a lot of things, but not real noisy.

Cons:

Says two pools, but actually means hot tub and a pool. Would rather have had an indoor pool and then we would have used that facility.

2026-06-09 • via Nuitee
D
Darlene • family_with_children • us
9
2026-06-08 • via Nuitee
B
Braveheartww • solo_traveller • us
8
Pros:

Good location. Quiet rooms.

2026-05-17 • via Nuitee
R
Rudy • couple • us
10
Excelente
Pros:

El desayuno full

Cons:

El precio

2026-05-10 • via Nuitee
J
Jeanenne • solo_traveller • us
10
2026-05-01 • via Nuitee
K
Kenley • solo_traveller • us
10
2026-04-28 • via Nuitee
D
Donna • couple • us
8
2026-04-24 • via Nuitee
C
Carol • couple • us
10
2026-04-19 • via Nuitee
M
Monte • couple • us
10
2026-04-01 • via Nuitee
A
Alejandro • couple • ch
9
Hatten einen guten Aufenthalt auf der Durchreise.
Pros:

Sehr gutes Hotel.
Sehr freundliches und hilfsbereites Personal, Empfehlen Restaurants und Sehenswürdigkeiten und bemühen sich sehr.
Frühstück war gut.
Sehr gut gelegen.

Cons:

Plastikbesteck und Papierteller fürs Frühstück ist nicht mehr zeitgerecht.
Das BBQ Restaurant gegenüber dem Hotel ist nicht zu empfehlen.

2026-03-26 • via Nuitee