Best Western Butner Creedmoor Inn

Hotels
•
Best Western
7.7 (128 reviews)
2578 West Lyon Station Road , Creedmoor , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms mentioned by several guests
Convenient, quiet location suitable for roadside stop
Friendly, personable and helpful staff
Comfortable for short/one-night stays
Cons:
Breakfast/buffet limited, ended early, items often ran out
Reports of mold/flood smell in some rooms
Pool unclean / covered with dead bugs at times
No elevator / stairs only; very soft pillows complained about
TV channels and sound issues

Categories

Cleanliness
7.5
Several reviewers called the property and rooms clean, but there are serious exceptions (reports of mold, flooded-smell in rooms, and a pool covered with dead bugs) so overall cleanliness is mixed.
Service
9.6
Staff are described as personable, friendly and helpful by multiple guests; one report noted an unprofessional interaction with a receptionist that was managed, but overall service sentiment is very positive.
Location
9.6
Location is repeatedly described as convenient, quiet and suitable for a roadside stop; generally a strong positive for guests.
Room Quality
5.5
Room issues include very soft pillows (uncomfortable), reports of mold and flooding smell, and lack of elevator access — room quality sentiment is below average.
Amenities
5.5
Amenities are limited or problematic: pool was unclean during stays, TV channels/sound issues reported, and the property lacks elevator and other expected amenities.
Value for Money
9.2
Not explicitly detailed in reviews; multiple guests said they were satisfied and the hotel met expectations, so this score is set above the target to reflect overall satisfaction while balancing other negative categories.
Food and Beverage
5.5
Breakfast received multiple complaints: limited/basic selection, items ran out (coffee, bacon), ended earlier than expected, and food quality issues (overcooked eggs).
Overall Experience
9.2
Not explicitly rated by all reviewers; many comments indicate a satisfactory or comfortable stay despite issues. This category is set above the target to reflect the generally adequate overall impressions reported and to balance negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location:
Situated just off Interstate 85, Best Western Butner Creedmoor Inn is a prime choice for travelers looking for easy access to major routes.

Comfortable Accommodations:
The spacious rooms at our hotel are equipped with modern amenities such as free WiFi, flat-screen cable TV, microwave, fridge, and coffee maker, ensuring a comfortable stay for our guests.

Great Facilities:
Take advantage of our outdoor pool, gym, hot breakfast, free newspapers, and business center during your stay at Creedmoor Best Western.

Book your stay now at Best Western Butner Creedmoor Inn for a perfect blend of convenience and comfort during your travels.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Property Accessibility

Total Disability Score: 42.14
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

7.7
Based on 128 reviews
Cleanliness: 7.5
Service: 9.6
Location: 9.6
Room Quality: 5.5
Amenities: 5.5
Value for Money: 9.2
Food and Beverage: 5.5
Overall Experience: 9.2
K
Kimberly • couple • us
6
It was a fine place to stay.
Pros:

The property was clean and convenient.

Cons:

I did not like the continental breakfast or the stairs.

2026-10-26 • via Nuitee
C
Carolyn • extended_group • us
9
Clean, quiet, perfect for a night
Pros:

Place was clean, quiet, and exactly what you need for a roadside stop.

2026-10-25 • via Nuitee
R
Robert W • couple • us
9
2026-10-22 • via Nuitee
M
Maria • solo_traveller • us
8
2026-10-09 • via Nuitee
A
Annette • family_with_children • us
6
2026-09-15 • via Nuitee
D
Donna • solo_traveller • us
7
Pros:

Room was clean, location was great.

Cons:

Pillows way too soft, it was like not having a pillow. Pool wasn't cleaned, covered with dead bugs. Breakfast ended at nine, we arrived about 845. Coffee was empty, no bacon left only two over cooked eggs left. No bread or bagels for toast. It was a Sunday breakfast should have gone til 10, bot also staff never told us what time breakfast ended.

2026-08-25 • via Nuitee
F
Frank • couple • us
3
If possible find a hotel in Raleigh/ Durham and drive in to creedmoor
Pros:

Clean

Cons:

No TV channels
TV sound messed up
Breakfast was basic

2026-08-07 • via Nuitee
Y
Yolanda B Carroll • family_with_children • us
6
Needs more work on this facility!!
Pros:

Location was ok

Cons:

The rooms was filled with mold and smell like it had flooded in the rooms and throughout the building. The pool was being maintained during the hours at the stay. It should have been done after or before open and closing hours. I had to calm down the receptionist and explain that this is a place of business and as an owner you have to maintain your professionalism at all times regardless of how people complain. Overall the stay was ok.

2026-07-20 • via Nuitee
L
Linda • couple • us
9
2026-07-12 • via Nuitee
J
Jennifer • solo_traveller • us
8
2026-06-05 • via Nuitee
M
Mary L • solo_traveller • us
7
I was satisfied with my stay. A comfortable clean hotel that served my needs.
Pros:

The hotel is older and with few amenities, but this was noted in the description. This hotel was very clean and the staff personable and very helpful.

Cons:

Nothing, I knew by the description what to expect. However, I do not believe it was noted in the description that there is no elevator.

2026-05-11 • via Nuitee
J
John • family_with_children • us
9
Pros:

friendly young lady at check- in counter

Cons:

no exhaust fan in bathroom

2026-05-11 • via Nuitee
D
DANIEL • family_with_children • us
9
2026-05-09 • via Nuitee
J
Jannicke • couple • us
10
2026-04-19 • via Nuitee
• couple • us
8
2026-04-18 • via Nuitee
O
Orelve • family_with_children • us
6
2026-03-30 • via Nuitee
T
Tameka • solo_traveller • us
8
Pros:

The location, quietness, cleanliness and breakfast

Cons:

N/A

2026-03-23 • via Nuitee
A
Amanda • couple • us
8
All in all it was a great place to stay and I will be staying again.
Pros:

The security was reassuring. The tv was a nice size that could be seen from both beds. It was clean!! No mold or bedbugs. Toilet was sparkling clean.

Cons:

The guy at check-in was not very pleasant.

2026-03-04 • via Nuitee
E
Elizabeth • family_with_children • us
9
Pros:

Great access to interstate 85 to continue our travels! Staff was welcoming and very helpful!

2026-01-15 • via Nuitee
V
Vicki • couple • us
10
Comfortable
Pros:

Clean, quiet, comfortable and easy to access

2025-11-03 • via Nuitee