Holiday Inn Express Durham by IHG

Hotels
Holiday Inn Express
8.7 (430 reviews)
2516 Guess Road , Durham , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Great breakfast
Cons:
Noise from highway
Some odors in common areas
Key cards deactivated

Categories

Cleanliness
8.3
The property was clean and rooms were clean.
Service
9.1
Very professional and kind staff, accommodating check-in.
Location
8.8
Convenient location close to Duke hospital and I-85.
Room Quality
8.6
Rooms were comfortable, although some noise from the highway.
Amenities
8.6
Great breakfast options and nice facilities.
Value for Money
8.6
Good deal for the amenities offered.
Food and Beverage
8.8
Amazing breakfast with varying options.
Overall Experience
8.8
Overall very satisfactory, with only minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:20

Property Description

Convenient Location
Situated just off Interstate 85, a mere 3 miles from Duke University, Holiday Inn Express Durham offers easy access to key attractions.

Comfortable Accommodations
Each room is well-equipped with free Wi-Fi, cable TV, microwave, refrigerator, and coffee maker, ensuring a cozy stay for every guest.

Great Amenities
Enjoy a complimentary continental breakfast, relax by the outdoor pool, and take advantage of the 24-hour concierge service and free shuttle to Duke University Medical Center.

Book your stay at Holiday Inn Express Durham now to experience convenience and comfort during your visit to Durham!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Non Refundable pet fee of 75.00 USD up to 4 nights, 125.00 USD up to 5 nights or more. Limit to 2 pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 430 reviews
Cleanliness: 8.3
Service: 9.1
Location: 8.8
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.8
Overall Experience: 8.8
Z
ZLCJ Family Long Island, New York
10
Amazing customer service
Pros:

We are a family of 5 with 3 children ages 8-11 and frequent Hotels to visit out of state friends or just to get quick local family getaways in the NY area
IHG Hotels are always great for us. But as in anywhere you stay or visit, the staff can make all the difference
We recently came to Durham to visit friends near Raleigh and see a Bulls game along with visiting other historic Durham landmarks. The location is perfect to all we needed to do. There are reviews about complaints of highway noise. It really was not an issue for us at all.
If you are looking for a strategically placed hotel with free parking, free breakfast with many options and a very clean and peaceful pool area with a friendly staff- then this a great choice while visiting the Durham area.
We will definitely be back.

The staff went above and beyond to accommodate any requests and made our stay super convenient and enjoyable. Thank you to all the staff that helped make our stay extra memorable. Everyone is so friendly who works here. Stephanie at the front desk was above and beyond and Tracy was amazing at keeping up with the busy breakfast demand
Thank you Kevin, Dorrell, Alex, Tracy and Stephanie. I apologize if I missed anyone’s name. You all deserve a thank you for putting in the extra hospitality
It really shows you care-Thank you !,

2026-08-15 via Tripadvisor
R
Ronnie couple us
8
2026-08-05 via Nuitee
C
cynthiq solo_traveller us
8
2026-08-02 via Nuitee
L
Lisa family_with_children us
9
Friendly, comfortable with great value!
Pros:

Left early morning and appreciated being able to take fruit in a carry away bag for breakfast!

Cons:

Wished internet connected automatically like it does as I visit other IHG properties.

2026-08-02 via Nuitee
B
Bonnie solo_traveller us
10
We stayed while we were going to Delaware and returning from Delaware
Pros:

Very clean and the staff was very friendly and helpful

2026-07-23 via Nuitee
B
Bonnie solo_traveller us
10
We stayed twice on our trip to and from Delaware. We would stay again
Pros:

Clean and staff very helpful

2026-07-23 via Nuitee
D
Donna couple us
10
2026-07-15 via Nuitee
S
Sean solo_traveller us
10
Pros:

Great location and clean

Cons:

Ac in the room doesn't get cool enough for my liking

2026-07-12 via Nuitee
P
Paola Judith couple mx
7
2026-07-02 via Nuitee
J
Jenny couple us
9
2026-06-30 via Nuitee
R
Ronda solo_traveller us
9
Pros:

The location was good. The facility is clean and customer service was excellent.

Cons:

The housekeeping was too early on the checkout date. Did not allow us time to checkout before trying to enter the room.

2026-06-28 via Nuitee
T
Tonisha couple us
5
2026-06-28 via Nuitee
D
Debra couple us
10
Pros:

Conveniently located right off interstate, clean, friendly staff, nice breakfast

2026-06-22 via Nuitee
P
Paula couple us
5
2026-06-18 via Nuitee
L
Lynn couple us
4
Cons:

The AC was not working properly. Staff was not friendly.

2026-06-12 via Nuitee
M
Morgan couple us
10
2026-06-12 via Nuitee
H
Heather solo_traveller us
9
2026-06-11 via Nuitee
C
carrie couple us
5
2026-06-11 via Nuitee
T
Tamaura couple us
10
Would stay again
Pros:

Cleanliness, staff was great

Cons:

N/a

2026-06-09 via Nuitee
L
Laura extended_group us
4
Will not stay at a holiday inn express again.
Pros:

Location to venue we were visiting

Cons:

Daughter got stuck in the bathroom several times. Staff could not get the door open. My daughter had to shake it like crazy and was claustrophobic trying to get out. There was no key present on site to open the door. Staff tried a box cutter of all things. Did not work. It was a nightmare.

2026-06-09 via Nuitee