Quality Inn Rogersville

Parking was a nightmare. A hundred dollar deposit for a room with no hot water. This hotel had no elevator. The air-conditioning system was older than myself and I'm 51 . Never staying again.

Needs interior updates, better beds and bedding, ours had holes, pillows were terrible, towels had stains, has a lot of potential just needs updates and a few renovations

Just needs a uplift the carpet throughout need to be replaced the couch in my room was so broke I couldn't seat on it but the room was clean and the people were nice it was quiet stay

This wasn’t the worst place I’ve ever stayed but it wasn’t great either. Overall the place was worn and dirty but I’ll give them credit that it seemed like they try to keep it up. For me the stains on the sheets were a bit much but it’s not like they weren’t washed they just weren’t washed well or honestly probably need to be replaced. Also the place smelled funny. But would I stay here again? If there were no alternative sure…it’s not like it was unlivable.

Nice hotel for the price

The place definitely needs some updating. The carpets in the hallway and stairs were pretty dirty.

A clean, comfortable nights sleep.

The pool was out of order floors looked like they was cleaned room looked old and run down breakfast was nothing and the bathroom in the room had mold and holes in it

The lobby remodel was nice.

The property is in very nice location - it is on an elevated hill and you can see the nature from window. The staff was good and cordial and even offered tea. The bed and cleaning in toilet might have been a little better. The breakfast menu can be enhanced.

Great

The rooms smell musty, dank, smoky. The floors are absolutely filthy, stain-ridden, worn out and smelly. Not one single movie channel. Squalid, mildew-ridden bathrooms. Surprised this building hasn't been condemned. Thanks to going through Hotels.com I could not get a refund in order to go to another hotel. Warning- don't use Expedia or hotel.com or anything. Just book directly with a hotel AFTER you first research customer ratings. Not ok!

Clean room and friendly staff

Towels were definitely not cleaned and having brown spots on them before use is questionable. Some areas of the bathroom had uncleaned areas as well. Everything else was good tho

It was kept clean around the food area. There wasnt much food. I dont like waffles or pancakes either that was mostly what was there fir hot food. I would suggest sandwiches fir microwave be added for customers and donuts. Goid breakfast gets more customers.of course cleanliness above all.

No atm, no ice, parking lot trashy

Our room was neat and clean.

There is a long uphill drive into the facilities, parking is limited.

I am very happy with the service I received. I have stayed at this hotel six or more times when I visit family in Rogersville. When I return for the next visit, I will stay there again.

Only Dirty