Quality Inn Rogersville

Hotels
•
Choice Hotels International
6.8 (126 reviews)
7139 Highway 11w, Rogersville, Tennessee, 37857 , Rogersville , US
+1 423-272-1842

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Pets allowed

Facilities

ATM/banking
Golfing nearby
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Wheelchair accessible parking
Assistive listening devices available
Free self parking
Free continental breakfast
See all facilities

Review Highlights

Pros:
Friendly, courteous staff
Convenient/elevated location with views
Some rooms and public areas kept clean
Good value for price for repeat visitors
Lobby remodel noted positively
Cons:
Multiple reports of stains, mold and musty smells
Worn, outdated rooms and broken furniture
Pool out of order; limited/no amenities (ATM, ice, elevator)
Breakfast limited and basic
Limited parking and trashy parking lot in places

Categories

Cleanliness
4.5
Multiple guests reported stains on sheets and towels, mold and mildew in bathrooms, musty/dank smells and filthy floors/carpets in places, though a few reviews noted some rooms and public areas were kept reasonably clean.
Service
8.8
Staff repeatedly described as friendly, cordial and courteous; several guests praised helpfulness and one long-term repeat guest specifically noted consistently good service.
Location
7.6
Property has a nice elevated location with pleasant views and convenient placement for some guests, but reviewers also mentioned a long uphill drive, limited parking and a trashy parking lot in places.
Room Quality
5
Rooms are often described as worn and outdated with broken furniture, holes, old air-conditioning, firmness of beds and occasional lack of hot water; some guests still found rooms acceptable or clean.
Amenities
5
Amenities are inconsistent: pool reported out of order, no elevator, limited breakfast offering, missing ATM/ice and occasional lack of soap; lobby remodel noted positively by one guest.
Value for Money
8.4
Mixed signals: several guests said it was 'nice for the price' and one repeat guest continues to choose the hotel, suggesting good budget value despite issues like deposits or occasional service gaps.
Food and Beverage
6.6
Breakfast is basic and limited (mostly waffles/pancakes), cleanliness at the food area was acceptable to some; guests suggested expanding options (sandwiches, donuts) to improve satisfaction.
Overall Experience
8.5
Overall a mixed but workable stay for budget-minded or repeat visitors: significant cleanliness and room-quality concerns exist, but strong service, location and value keep many guests returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access, a common area television, and BBQ grills during your stay.

Complimentary Breakfast and Hotel Services
Start your day with a free continental breakfast served daily. Benefit from a 24-hour front desk, multilingual staff, and luggage storage.

Comfortable Rooms and Nearby Attractions
Relax in one of the 43 air-conditioned rooms with useful amenities like refrigerators and microwaves. Explore destinations like Hawkins County Memorial Hospital and Cherokee Reservoir within a short drive.

Plan your stay at Quality Inn Rogersville for a convenient and comfortable experience.

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRI

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 126 reviews
Cleanliness: 4.5
Service: 8.8
Location: 7.6
Room Quality: 5
Amenities: 5
Value for Money: 8.4
Food and Beverage: 6.6
Overall Experience: 8.5
J
Joseph • partner
2
Pros:

Parking was a nightmare. A hundred dollar deposit for a room with no hot water. This hotel had no elevator. The air-conditioning system was older than myself and I'm 51 . Never staying again.

2025-10-12 • via Nuitee
L
Lee • family
4
Pros:

Needs interior updates, better beds and bedding, ours had holes, pillows were terrible, towels had stains, has a lot of potential just needs updates and a few renovations

2025-10-08 • via Nuitee
D
Dawn
6
Pros:

Just needs a uplift the carpet throughout need to be replaced the couch in my room was so broke I couldn't seat on it but the room was clean and the people were nice it was quiet stay

2025-09-20 • via Nuitee
B
Bryan
6
Pros:

This wasn’t the worst place I’ve ever stayed but it wasn’t great either. Overall the place was worn and dirty but I’ll give them credit that it seemed like they try to keep it up. For me the stains on the sheets were a bit much but it’s not like they weren’t washed they just weren’t washed well or honestly probably need to be replaced. Also the place smelled funny. But would I stay here again? If there were no alternative sure…it’s not like it was unlivable.

2025-09-12 • via Nuitee
C
Christina
10
Pros:

Nice hotel for the price

2025-08-26 • via Nuitee
T
Terri
6
Pros:

The place definitely needs some updating. The carpets in the hallway and stairs were pretty dirty.

2025-08-22 • via Nuitee
J
Jerry
8
Pros:

A clean, comfortable nights sleep.

2025-08-16 • via Nuitee
M
Michelle • partner
4
Pros:

The pool was out of order floors looked like they was cleaned room looked old and run down breakfast was nothing and the bathroom in the room had mold and holes in it

2025-08-05 • via Nuitee
L
Linda
10
Pros:

The lobby remodel was nice.

2025-07-22 • via Nuitee
N
Naveen
8
Pros:

The property is in very nice location - it is on an elevated hill and you can see the nature from window. The staff was good and cordial and even offered tea. The bed and cleaning in toilet might have been a little better. The breakfast menu can be enhanced.

2025-07-18 • via Nuitee
B
Brandon
10
Pros:

Great

2025-07-14 • via Nuitee
V
Verified traveler
2
Hard pass on Quality Inn of Rogersville
Pros:

The rooms smell musty, dank, smoky. The floors are absolutely filthy, stain-ridden, worn out and smelly. Not one single movie channel. Squalid, mildew-ridden bathrooms. Surprised this building hasn't been condemned. Thanks to going through Hotels.com I could not get a refund in order to go to another hotel. Warning- don't use Expedia or hotel.com or anything. Just book directly with a hotel AFTER you first research customer ratings. Not ok!

2025-07-09 • via Nuitee
K
Katherine • partner
8
Pros:

Clean room and friendly staff

2025-07-09 • via Nuitee
J
Jasmannie
6
Pros:

Towels were definitely not cleaned and having brown spots on them before use is questionable. Some areas of the bathroom had uncleaned areas as well. Everything else was good tho

2025-07-09 • via Nuitee
M
mary
4
Pros:

It was kept clean around the food area. There wasnt much food. I dont like waffles or pancakes either that was mostly what was there fir hot food. I would suggest sandwiches fir microwave be added for customers and donuts. Goid breakfast gets more customers.of course cleanliness above all.

2025-07-01 • via Nuitee
J
Judy • family
4
Pros:

No atm, no ice, parking lot trashy

2025-06-27 • via Nuitee
K
Karen
8
Pros:

Our room was neat and clean.

2025-06-06 • via Nuitee
C
Charles • partner
6
Pros:

There is a long uphill drive into the facilities, parking is limited.

2025-05-25 • via Nuitee
D
Diane
10
Satisfied
Pros:

I am very happy with the service I received. I have stayed at this hotel six or more times when I visit family in Rogersville. When I return for the next visit, I will stay there again.

2025-05-24 • via Nuitee
H
HARDIK
2
Pros:

Only Dirty

2025-05-21 • via Nuitee