Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Slow response to maintenance issues
Pool area in poor condition

Categories

Cleanliness
7.85
Some issues mentioned regarding the pool area and the overall maintenance.
Service
9.85
Staff was very helpful and responsive, addressing issues promptly.
Location
9.35
Great central location, easily accessible to public transportation.
Room Quality
8.35
Rooms were clean but issues with heating and thermostat impacted stay.
Amenities
8.35
Gym was excellent but pool area was disappointing and under renovation.
Value for Money
7.85
High price point not fully justified by amenities and room condition.
Food and Beverage
8.35
Breakfast was decent; positive mentions of the bar.
Overall Experience
8.85
Despite some issues, the overall experience was positive and enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:33

Property Description

Luxurious Accommodation
The Fairmont Hotel Vancouver, nestled in the heart of Vancouver city centre, offers elegantly appointed rooms with flat-screen TVs, minibars, and stunning city views. Enjoy the convenience of tea and coffee-making facilities in every room, ensuring a comfortable stay.

Exceptional Dining Experience
Indulge in a culinary journey at Notch8 Restaurant & Bar, located in the lobby. Delight in internationally inspired dishes made with local produce, promising a gastronomic adventure for your taste buds.

Relaxation and Recreation
Unwind at The Health Club, open 24/7, offering spa, sauna, and an indoor swimming pool. Whether you're here for leisure or business, take advantage of the on-site business centre for your convenience. With attractions like BC Place, Rogers Arena, and Orpheum Theatre nearby, your stay at The Fairmont Hotel Vancouver will be truly unforgettable.

Important information:

Guests’ booking 4 or more rooms over the same dates will be subject to a one night prepaid, nonrefundable deposit per room at the time of booking.

Fairmont Gold lounge breakfast hours vary between weekdays and weekends. Contact hotel to confirm details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Adults stay for CAD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 62 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and costs CAD 14.95 per 24 hours.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Ramp Angle: 10
  • Entrance Type: Electric
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 2138 reviews
Cleanliness: 7.85
Service: 9.85
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 8.85
N
NAGORE • family_with_children • es
9
2026-04-02 • via Nuitee
7
753jenellev • Family
10
Lovely historical hotel in a great central area!
Pros:

We stayed for the weekend and had a really enjoyable visit. The staff were all great. It was extremely busy when we arrived to check our bags and the bellman was busy but made sure to acknowledge us and let us know he would be with us as soon as possible. The lobby had nice seating areas while we were waiting. Sadly the dogs were not at the concierge desk on Friday and Saturday but one of them was there on Sunday when we checked out. The room was nice and we loved the vintage postcards. I loved that they have an indoor pool and there is a lot of nice, comfortable seating around the pool. The pool is surrounded by windows and is very bright. I appreciated that they had a water cooler beside the pool as I often get thirsty doing laps. We did wish there was a hot tub though. The pool itself could use a bit of a refresh as it has some rusty spots and the ceiling above the pool also needs some repair. The change room was nice and clean and had lots of amenities that you might need such as Q-tips and a comb which I appreciated. There is a historical feel to the hotel with the original post office "tube" on each floor which was fun. Overall we really enjoyed our stay here.

2026-04-01 • via Tripadvisor
A
Anita • couple • us
6
Uncomfortable in Vancouver….
Pros:

Location, staff, bed , pillows

Cons:

One afternoon the heat was shut off in the whole hotel and the a/c was run because some guests complained about overheated rooms ! It was about 40 degrees outside and it was VERY uncomfortable in the room ! They apologized but that didn’t make it better…also the thermostat is set by the hotel, we had to sleep with an open window the first night , because we couldn’t lower the temperature.
Breakfast was definitely overpriced!

2026-04-01 • via Nuitee
J
John • family_with_children • ca
8
Pros:

Love the vintage Fairmont hotels ..............One of a Kind.

Cons:

WE elected to stay on the Gold Level at the hotel. The only issue is the mix of adults and children in the Gold Lounge ..........the Lounge was overrun by children ...............I made the suggestion to the Fairmont about having separate lounges for Adults only and for Family with Children including separate floors for rooms with children. Given the premium for the Gold Level is would be perferrable to have a more peaceful and quiet areas.

2026-04-01 • via Nuitee
A
Anita • solo_traveller • us
7
Good spot to explore on foot
Pros:

Excellent location, comfy bed and pillows. Staff very professional. Good value at this time of year.

Cons:

A five star hotel only because there are fancy stores in the lobby area ( lobby is not inviting). Tiny bathroom with complicated fixtures in shower. Room small and dated.

2026-03-31 • via Nuitee
A
Alejandra • family_with_children • mx
10
Pros:

Best location and price/quality

2026-03-31 • via Nuitee
A
Asmaa • solo_traveller • ca
7
2026-03-30 • via Nuitee
G
Guleed • family_with_children • us
1
I would be better off staying at a Comfort Suites, worst hotel experience ever! Booking.NeverAgain!!
Pros:

Location

Cons:

Terrible room with chipped walls and clearly needs to be renovated. It's. King size suite, which made me think im getting a great room but come to find out im on the 2nd floor where the chlorine pool is, therefore the entire floor smells like it, AND when I open the curtains the window is blocked by a massive air vent and I barely get daylight. The pool was terrible and paint chips coming off the ceiling and rust around the rim of the pool. My disappointment cannot be e measured given that I thought I was paying for an upscale experience and receiving less than what I can get at a comfort suites for half the price.

2026-03-30 • via Nuitee
T
Thomas • family_with_children • ch
9
Pros:

Super Lage

2026-03-29 • via Nuitee
J
John • family_with_children • ca
8
Pros:

Gold level excellent

Cons:

I think it would be great to have a gold floor for just adults and a separate floor for adults with children

2026-03-29 • via Nuitee
P
Paardenpas Reizen • solo_traveller • nl
8
Verder toch een heerlijk hotel, maar ze laten hier en daar echt steken vallen.
Pros:

Locatie

Cons:

Het schoonmaken van de kamer was onvoldoende (bed niet goed opgemaakt, kopje niet afgewassen) en ik werd wakker gemaakt door housekeeping, heel irritant.

2026-03-29 • via Nuitee
S
Sophie • couple • ch
8
Cons:

Il n’y a pas de réel lobby au rez-de-chaussée et tous les endroits pour retrouver des personnes sont de véritables courants d’air. C est vraiment dommage. L’hôtel devrait sacrifier une de ces boutiques de luxe dans lesquelles il n’y a personne pour avoir un chouette café, bar dans lequel on pourrait se retrouver et siroter quelque chose sans être congelé.

2026-03-28 • via Nuitee
S
Scott Donald • solo_traveller • ca
10
2026-03-28 • via Nuitee
L
Luis • couple • mx
10
Outstanding.
Pros:

Facilities were outstanding, location couldn’t be better, and Staff super friendly everywhere we stood

Cons:

Everything was perfect!

2026-03-27 • via Nuitee
B
Brenden • couple • ca
10
2026-03-27 • via Nuitee
P
Patrycja • couple • pl
10
Rewelacja
Pros:

Rewelacyjny hotel

2026-03-27 • via Nuitee
L
Lauren • couple • ca
7
Clean, nice but underwhelming for a Fairmont
Pros:

Friendly staff, beautiful exterior, good location

Cons:

Dated, underwhelming interior, pool was small and dated and hot tub was broken.

2026-03-27 • via Nuitee
O
O3361WOelizabethh • Couples
2
They ruined my wedding
Pros:

You overbooked my room and took no responsibility. I booked a King Suite but was downgraded to a Junior Deluxe and told they were the same. They’re not. When I raised the issue, I was simply told nothing else was available.

This was for getting ready on my wedding day, and I was left scrambling at the last minute to find another hotel the day before. The hotel offered zero help; no alternative room and no effort to rebook me elsewhere. For a hotel of this calibre, that level of service is shocking.

To make matters worse, when we walked into Junior Deluxe, the space felt outdated and mismatched, and even the corridor leading to the room set a disappointing tone. It was a stark contrast to the photos online, and honestly quite shocking to walk into.

Overall, an extremely poor experience with virtually nonexistent customer service. I feel compelled to warn others so they don’t face the same situation I did especially if you plan for a special event. Do NOT count on these guys.

2026-03-26 • via Tripadvisor
F
Fernando • family_with_children • ca
10
Excelente
Pros:

Tudo

Cons:

Falta hot tub

2026-03-26 • via Nuitee
J
Jennifer • solo_traveller • ca
10
2026-03-25 • via Nuitee