Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
High price
Limited amenities

Categories

Cleanliness
9
Generally clean with some reviews highlighting the cleanliness.
Service
9.5
Service received high praise, described as friendly and attentive.
Location
10
Location is repeatedly noted as excellent, close to attractions.
Room Quality
8.5
Room quality was mixed, with some complaints regarding size and soundproofing.
Amenities
8.5
Amenities are adequate but could improve, particularly in value for money.
Value for Money
8
Some guests felt the hotel was overpriced given the amenities.
Food and Beverage
9
No complaints noted, with some appreciation for food quality.
Overall Experience
9.5
Positive overall experience with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 07:17

Property Description

Stunning Heritage Property with River Views

Luxurious Accommodations: The European-style rooms at Fairmont Le Chateau Frontenac are elegantly designed and equipped with modern amenities such as cable TV, coffee maker, ironing facilities, and air conditioning.

Relaxation and Recreation: Guests can unwind and rejuvenate at the indoor pool, hot tub, and steam rooms. Stay active at the fitness room or indulge in pampering treatments at the on-site Spa du Château.

Convenient Location: Located near Montmorency National Park, guests can explore the nearby attractions like Notre Dame Cathedral and the Citadel of Quebec within walking distance.

Book your stay at Fairmont Le Chateau Frontenac for a truly unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQB

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 45 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for CAD 30 per person per night when using an available cot.
    Children up to and including 17 years old stay for CAD 0 per person per night when using an existing bed.
    People no matter the age stay for CAD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and costs CAD 16.95 per 24 hours.

Location

Guest Reviews

9
Based on 3617 reviews
Cleanliness: 9
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9.5
D
Daniela • extended_group • mx
10
2026-04-25 • via Nuitee
J
jose • couple • br
9
2026-04-25 • via Nuitee
F
Frank • couple • lu
10
2026-04-25 • via Nuitee
A
Adrian • family_with_children • gb
9
Lifetime Trip
Pros:

Location Location Location

Cons:

Nothing. It was fabulous

2026-04-23 • via Nuitee
A
Alberto • solo_traveller • br
7
Hotel castelo
2026-04-23 • via Nuitee
D
Daniel • family_with_children • us
10
2026-04-23 • via Nuitee
C
Catherine • extended_group • us
7
Iconic stay, just make sure there’s not a wedding reception below your room!
Pros:

The property is wonderful and so iconic. The rooms are small (to be expected with the age) but super clean. The bed is very comfortable! The bar and restaurants were all fantastic

Cons:

There happened to be a wedding one of the nights I was there and my room felt like I was I top of the speakers! I called reception at 11:30pm and was told they’d have the DJ turn down the bass, and she’d call back in in 10 min to see if it was better. It wasn’t, and the party didn’t end until 1am! I have never stayed at a 5 ⭐️ property that didn’t end any type of reception at 11pm. It’s incredibly rude to other guests at the hotel. To be fair, they did comp one night of my stay, but I cannot imagine that I was the only guest that was extremely annoyed!

2026-04-22 • via Nuitee
H
Hugo Francesco • couple • ch
5
Pros:

The infrastructure

Cons:

The valet parking was a disaster! I wait 45 minutes to have my car ! All the people were in the same problem!

2026-04-20 • via Nuitee
M
Mailloux • couple • ca
5
2026-04-20 • via Nuitee
V
Vaa • family_with_children • fr
9
2026-04-19 • via Nuitee
J
Joanna • couple • fr
10
Topissime
Pros:

Emplacement top, chambre super, personnel de bon conseil

Cons:

Seul petit hic - portes double battant de la sdb - pas beaucoup d’intimité

2026-04-18 • via Nuitee
L
Laurie • solo_traveller • us
10
2026-04-17 • via Nuitee
J
Jayra • family_with_children • us
10
Pros:

We had such an amazing stay at the Fairmont Le Château Frontenac - the hotel itself is truly a sight to see. The architecture is absolutely stunning, and you feel it from the moment you walk in. You’re immediately greeted by the most beautiful scent that lingers throughout the space (we later found out it’s their Fairmont Black room spray, which I can’t wait to purchase!).

The location is perfect - close to so many unique shops and small attractions, which made exploring so easy and fun for our family.

The service really stood out. The bell staff was incredibly kind and helpful, bringing our bags right to the room. Our room itself was very comfortable and thoughtfully stocked with snacks, water, and wine if needed. My husband loved the Nespresso machine, and I was obsessed with the Le Labo shampoo, conditioner, and body gel -such a luxurious touch. Even the bathrooms throughout the hotel had Le Labo Rose 31 lotion, which I loved.

One of the highlights was the evening turndown service. The staff would come in, close the shades, fluff the pillows, and even leave an additional eco-friendly bottle of water -such a thoughtful detail.

We also spent a lot of time at the pool since our youngest loves to swim, and it was hands down the most impeccably clean pool facility we’ve ever experienced. They even had lemon water available for guests, which was such a nice touch.

The attention to detail throughout the entire hotel really made this a standout experience for our family. We would absolutely stay here again

Cons:

Nothing.

2026-04-16 • via Nuitee
P
Paul • solo_traveller • au
9
2026-04-16 • via Nuitee
R
Raymond • solo_traveller • ca
10
Pros:

The location,the view, the rooms, the staff.
Everything!!
We even got a free upgrade for our room for our Anniversary. We didn't even ask.
Had delicious drinks in the lounge.
Everything was amazing!

Cons:

Not that we didn't like it but we had dinner at le Champlain and service was impeccable..view was amazing but we felt it was very overpriced.
They did treat us to a free dessert for our Anniversary 😊

2026-04-15 • via Nuitee
J
Joelene • extended_group • ca
10
Pros:

Everything. Location, staff, amenities

2026-04-15 • via Nuitee
R
Rachel • couple • us
10
2026-04-15 • via Nuitee
D
dambanker • Couples • Toronto, Ontario
10
Old Quebec City At Is Best
Pros:

We stayed here 3 nights and had a fantastic time. The location is great! Everything is within walking distance, restaurants, shopping and old town sites. The 1884 Toboggan Slide was right outside our window too. The hotel itself is filled with history; a museum of sorts on the lower floor. Given its age our room was good too, complete with bathrobes. The valet was very quick with getting our car and the staff were all welcoming and friendly. It certainly lived up to its reputation and I highly recommend it.

2026-04-14 • via Tripadvisor
P
PAULA • solo_traveller • br
10
2026-04-14 • via Nuitee
G
Grosson • solo_traveller • fr
7
Pros:

Le lieu et la qualité du personnel

Cons:

La literie, le bruit de vibration de la ventilation. Le tarif d'une bouteille d'eau à plus de 10 CAD et le service en chambre 7 CAD que je trouve exagérés !

2026-04-14 • via Nuitee