Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
High price
Limited amenities

Categories

Cleanliness
9
Generally clean with some reviews highlighting the cleanliness.
Service
9.5
Service received high praise, described as friendly and attentive.
Location
10
Location is repeatedly noted as excellent, close to attractions.
Room Quality
8.5
Room quality was mixed, with some complaints regarding size and soundproofing.
Amenities
8.5
Amenities are adequate but could improve, particularly in value for money.
Value for Money
8
Some guests felt the hotel was overpriced given the amenities.
Food and Beverage
9
No complaints noted, with some appreciation for food quality.
Overall Experience
9.5
Positive overall experience with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 07:17

Property Description

Stunning Heritage Property with River Views

Luxurious Accommodations: The European-style rooms at Fairmont Le Chateau Frontenac are elegantly designed and equipped with modern amenities such as cable TV, coffee maker, ironing facilities, and air conditioning.

Relaxation and Recreation: Guests can unwind and rejuvenate at the indoor pool, hot tub, and steam rooms. Stay active at the fitness room or indulge in pampering treatments at the on-site Spa du Château.

Convenient Location: Located near Montmorency National Park, guests can explore the nearby attractions like Notre Dame Cathedral and the Citadel of Quebec within walking distance.

Book your stay at Fairmont Le Chateau Frontenac for a truly unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQB

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 45 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for CAD 30 per person per night when using an available cot.
    Children up to and including 17 years old stay for CAD 0 per person per night when using an existing bed.
    People no matter the age stay for CAD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and costs CAD 16.95 per 24 hours.

Location

Guest Reviews

9
Based on 3430 reviews
Cleanliness: 9
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9.5
S
Stephanie family_with_children ca
10
2026-03-07 via Nuitee
X
xin family_with_children ca
5
2026-03-07 via Nuitee
S
Suzy family_with_children ca
2
Pas très reposant
Pros:

Ma chambre était sensée avoir une vue sur l'eau, mais ce n'était pas le cas, je demande d'ailleur un rembourssement. Aussi j'avais payé pour une chambre avec 2 lits puisque je voyageais avec mes 3 enfants, mais ils m'ont envoyé en premier dans une chambre avec un lit et un sofa, il a fallu que je demande pour qu'on me mettent dans une autre avec 2 lits.

Cons:

j'avais payé pour une chambre avec 2 lits puisque je voyageais avec mes 3 enfants, mais ils m'ont envoyé en premier dans une chambre avec un lit et un sofa, il a fallu que je demande pour qu'on me mettent dans une autre avec 2 lits. Avec la fatigue liée au voyagement, je n'avais pas besoin de changer de chambre à peine arrivé.

2026-03-07 via Nuitee
M
MARIE couple nc
10
Séjour enchanteur
Pros:

Très bel hôtel de standing. Personnel aux petits soins . Salons et restaurants magnifiques. Une expérience inoubliable à Québec. Emplacement idéal pour la visite du vieux du vieux Québec.

2026-03-07 via Nuitee
D
david couple fr
9
2026-03-07 via Nuitee
A
Alexander family_with_children gb
10
2026-03-07 via Nuitee
M
Morgan extended_group fr
4
Expérience décevante, rapport qualité-prix terrible...
Pros:

Le bâtiment est magnifique. Le lit était confortable, quoique petit pour un soi-disant queen size...

Cons:

La chambre est plutôt commune. On attendrait un autre standing d'un tel établissement. Les chambres ne reflètent pas l'extérieur du bâtiment. Certains membres du personnel semblent un peu perdus, ou font part d'une certaine familiarité inattendue.
Aucune navette n'est prévue si vous arrivez de la gare. Et si vous osez demander, on vous répond qu'au prix où vous payez la chambre, vous pouvez bien "mettre 10 pièces dans un taxi"... Incroyable !
Le petit-déjeuner est très correct, mais incroyablement cher pour ce que c'est (CAD50).
En bref, le rapport qualité-prix est terrible. On prend un peu les clients pour des pigeons...

2026-03-07 via Nuitee
R
Radhia family_with_children ca
7
2026-03-07 via Nuitee
E
Elsa family_with_children ca
8
2026-03-06 via Nuitee
I
Irina family_with_children ca
10
Pros:

Все очень хорошо

Cons:

Паркинг для гостей хотелось бы бесплатный

2026-03-06 via Nuitee
P
Pat extended_group ca
10
2026-03-06 via Nuitee
C
Christel couple fr
10
Fantastique
Pros:

La gentillesse de tout le personnel

2026-03-06 via Nuitee
H
Hülya couple tr
10
2026-03-06 via Nuitee
S
sinara family_with_children ca
10
Pros:

Très beau!!! Boutiques à l' intérieur de l' hôtel.

Cons:

Après le check- out , on n'a pas reçu un copie de la facture.

2026-03-06 via Nuitee
C
Christine family_with_children ca
9
Pros:

The history of the building

Cons:

That our room didn't have a microwave or mini fridge

2026-03-05 via Nuitee
G
Guy family_with_children fr
5
2026-03-05 via Nuitee
S
Sandra family_with_children ca
10
Pros:

Excellent service. Staff goes above and beyond

Cons:

Absolutely nothing

2026-03-05 via Nuitee
B
Brenda couple us
8
Comfortable historical hotel. Wonderful breakfast!
Pros:

History and location

Cons:

Pricey

2026-03-04 via Nuitee
M
Myra couple ca
10
Un séjour en amoureux absolument sublime!
Pros:

Les activités proposées, la gentillesse du personnel et les petites surprises..

Cons:

La chambre n’est pas très spacieuse et il y avait tellement d’enfants à la piscine que ça nous a découragé… Il pourrait y avoir des heures réservées sans enfant.

2026-03-04 via Nuitee
T
Takahiro family_with_children jp
10
Perfect
Pros:

The female staff at the front desk was extremely kind and attentive. We especially appreciated how she interacted with our children with warmth and a sense of humor—it truly made us happy. I have stayed at hotels in many countries, but her hospitality was the very best.
Thank you so much.

Cons:

The Wi-Fi was a bit weak.

2026-03-04 via Nuitee