Best Western Plus Harrisonburg

Hotels
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Best Western Plus
8.7 (791 reviews)
3325 S Main St , Harrisonburg , US
+1 540-433-9999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean, spotless rooms reported by multiple guests
Friendly and efficient staff in many reviews
Very convenient location (near JMU and Rt 81, easy to find)
Comfortable beds and large TVs
Seamless/mobile check-in
Cons:
Limited and understocked breakfast; poor coffee reported
Maintenance problems in some rooms (peeling paint, broken furniture, AC not cooling)
Beds too high for some guests; shower height/fixtures problematic
Occasional booking/communication errors and at least one lockout incident
Pool reported as not maintained; limited towels

Categories

Cleanliness
9.4
Multiple reviewers called the room and bathroom spotless or very clean; a few noted issues (peeling paint, veneer, occasional odor) but overall cleanliness was consistently praised.
Service
9.6
Most mentions describe friendly, efficient staff and seamless/mobile check-in; there are isolated negative incidents (booking miscommunication and one lockout) but the prevailing sentiment is positive.
Location
9.9
Location repeatedly described as very convenient (close to JMU, Rt 81, easy to find) and a major reason guests chose the property.
Room Quality
8.2
Rooms were often described as comfortable with comfy beds and large TVs, but several guests reported maintenance issues (broken items, high beds, shower height problems, AC not cooling) that lower the score.
Amenities
7.8
Amenities are basic: mobile check-in appreciated, but issues cited include limited towels, an unmaintained pool, and inconsistent AC; overall amenities are adequate but unremarkable.
Value for Money
7.6
Several guests felt the property was overpriced for what it offered and noted they could find nicer rooms elsewhere for less; value is below the target overall rating.
Food and Beverage
7.2
Breakfast was frequently described as limited or understocked (few yogurts/bread, only decaf coffee at times, limited waffle availability) and coffee quality was criticized.
Overall Experience
9.9
Despite some maintenance and F&B issues, the overall impression is positive — convenient location, generally clean and comfortable rooms, and helpful staff lead many guests to rate their stays highly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location and Modern Amenities

Located in Harrisonburg, Virginia, Hotel Best Western Plus Harrisonburg offers free Wi-Fi and is just minutes away from Downtown Harrisonburg and James Madison University.

Comfortable Rooms and On-Site Facilities

Guest rooms are equipped with a coffee maker, microwave, mini-refrigerator, cable TV, and work desk. Guests can enjoy the fitness center, indoor pool, and laundry facilities during their stay.

Nearby Attractions and Renovated Property

Explore the Harrisonburg Children’s Museum and visit Luray Caverns and Coors Bottling, all within driving distance. The property was completely renovated in 2022 and now offers a hot buffet-style breakfast starting at 6AM.

Book your stay at Hotel Best Western Plus Harrisonburg for a delightful and convenient experience!

Important information:

The hotel does not rent to guest within a 60-mile radius of the hotelGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SHD

Location

Guest Reviews

8.7
Based on 791 reviews
Cleanliness: 9.4
Service: 9.6
Location: 9.9
Room Quality: 8.2
Amenities: 7.8
Value for Money: 7.6
Food and Beverage: 7.2
Overall Experience: 9.9
C
Chris • solo_traveller • us
10
2026-11-07 • via Nuitee
R
Rick • couple • us
10
2026-10-26 • via Nuitee
N
Nicole • couple • us
10
Nice & convenient!
Pros:

Staff was very friendly. Location is very convenient to JMU. The room & bathroom were clean.

2026-10-20 • via Nuitee
G
Gaiman • couple • us
8
Pros:

Easy access, clean, and comfortable.

Cons:

Beds were too high for my 88 year old mother to get into. I was afraid she was going to fall trying to get off it during the night.

2026-10-19 • via Nuitee
J
Joan • couple • us
5
2026-10-19 • via Nuitee
M
Monica • extended_group • us
8
2026-10-12 • via Nuitee
C
Coffman-Scott • couple • us
8
Stayed one night visiting JMU. Friendly staff, comfortable room, fit the bill
2026-09-18 • via Nuitee
B
Brenda • couple • us
3
Pros:

Convenient

Cons:

Many things broken in the room. The desk chair almost tipped my husband totally backwards

2026-09-15 • via Nuitee
S
Stanwin • couple • us
10
Pros:

Very good

2026-09-05 • via Nuitee
J
John • couple • us
10
Great 👍
Pros:

The location was great the staff was great I would definitely stay there again!

Cons:

Nothing!

2026-09-03 • via Nuitee
F
Fina • solo_traveller • us
1
2026-09-01 • via Nuitee
H
Hernandez • couple • us
8
2026-08-31 • via Nuitee
J
John • solo_traveller • us
8
Pros:

Great location for getting off/on Rt 81.

Check in/out was seamless. Liked being able to do all that through my mobile phone.

Cons:

Would have been nice to get 4 towels in the bathroom instead of 2 for 4 guests.

Have stayed in much nicer rooms elsewhere for a lot less money.

Would I stay here again? Probably, but only if there was no availability elsewhere, which was the case for this stay.

2026-08-24 • via Nuitee
D
Dennis • solo_traveller • us
9
Pros:

room was spotless and the breakfast was better than expected

2026-08-23 • via Nuitee
D
Daniel • solo_traveller • us
6
2026-08-09 • via Nuitee
M
Matthew • solo_traveller • us
1
Was not expecting that
Pros:

The 2 guys that check me in where awesome just wish there was better communication.

Cons:

I didn't like the fact the paint was peeling in the bathroom then bedding did not fit the bed the pool was not maintained the pressboard with a wood veneer finish was peeling and someone used black electric tape to try to fix it which failed for obvious reasons there was a mix up with my stay they told me I had 2 night even after I told them I only got it for one night they reassured me I had the room for two nights i leave in the afternoon then come back to find i was locked out of the room go to front desk and get told I only had one night even tho I was told the night before that I did get it for 2 night

2026-08-09 • via Nuitee
S
Sutton WV • solo_traveller • us
10
Pros:

Complete stay was fantastic

2026-07-24 • via Nuitee
N
Natasha • family_with_children • us
8
We were very comfy, but the AC never really did its job.
Pros:

Clean room, large tv.

Cons:

AC never really got cold.

2026-07-07 • via Nuitee
B
Betty • family_with_children • us
7
Pros:

Location was great. Easy to find. Breakfast---MEH. COULD HAVE OFFERED A SLECTION OF FRUIT. NO REGULAR COFFEE, ONLY DECAF?

Cons:

I am a short person. The beds were too high! Step stool in room, but was afraid to fall when using it. No table in room.

2026-06-29 • via Nuitee
D
Deanna • solo_traveller • us
2
Pros:

The TV didn't work. But we were traveling and tired so didn't feel like calling down stairs to let them know

Cons:

Above comments

2026-06-25 • via Nuitee