Grand Cantalagua Hotel Morelia, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
9.4 (1749 reviews)
Av. Ventura Puente esq. Av Carmelinas Col. Felix Ireta , Morelia , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Clean facilities
Cons:
Noise from events
Cleanliness issues
Old bathroom amenities

Categories

Cleanliness
8.66
Several mentions of cleanliness but also complaints about mold and small insects.
Service
10
Many reviews praised the attentiveness and friendliness of the staff.
Location
9.83
Consistently highlighted as good and convenient for guests.
Room Quality
9.17
Mixed remarks; improvements needed in some rooms but overall comfortable.
Amenities
8.62
Amenities are appreciated, though some issues like water accessibility were mentioned.
Value for Money
9.65
Guests felt it was a good deal for the price.
Food and Beverage
9.61
Food received positive feedback, suggesting quality service.
Overall Experience
9.66
Most guests generally enjoyed their stay and found it satisfactory despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:21

Property Description

Luxurious Accommodation: The Best Western Plus Gran Hotel Morelia offers elegant rooms with free WiFi, decorated in a modern style with air conditioning and TVs. The bathrooms feature showers for your comfort.

Fantastic Amenities: Enjoy the tropical gardens, professional tennis courts, gym, running track, and a heated outdoor pool. Unwind at the bar with live music or savor delicious meals at the restaurant offering buffet breakfast and weekend brunch.

Ideal for Events: With a business center, 12 meeting rooms for up to 1000 people, and on-site parking, this hotel is perfect for hosting events and conferences.

Experience luxury, relaxation, and convenience at the Best Western Plus Gran Hotel Morelia. Book now for an unforgettable stay!

Important information:

When reserving more than 6 rooms, special conditions and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 25 per stay.

Location

Guest Reviews

9.4
Based on 1749 reviews
Cleanliness: 8.66
Service: 10
Location: 9.83
Room Quality: 9.17
Amenities: 8.62
Value for Money: 9.65
Food and Beverage: 9.61
Overall Experience: 9.66
B
Beto • solo_traveller • us
9
2026-04-17 • via Nuitee
J
Jorge • family_with_children • us
8
Very good stay and highly recommended.
Pros:

Very good breakfast. Location quiet; good price; good easy parking.

Cons:

Location a bit far from the old town center.

2026-04-14 • via Nuitee
S
Saucedo Delgado • family_with_children • mx
10
2026-04-11 • via Nuitee
M
maria esther • solo_traveller • mx
9
Pros:

Todo está muy bonito sólo les hace falta ambiente en la alberca y el bar

Cons:

Qué no hay ambiente en la alberca y el bar sería bueno que contratarán un ambientador para la alberca
Falta que las habitaciones tengan balcon

2026-04-11 • via Nuitee
P
Pamela • solo_traveller • mx
10
GRACIAS
Pros:

TODO

Cons:

SIN COMENTARIO

2026-04-08 • via Nuitee
C
Cano • family_with_children • mx
10
Pros:

Categoría, servicio, habitación, ubicación

Cons:

La atención del personal puede mejorar, nunca olvidar que en el ramo de servicio cuenta mucho la actitud.

2026-04-07 • via Nuitee
M
MARLENEE • family_with_children • mx
9
Linda estancia
Pros:

Todo el lugar es super agradable, las habitaciones limpias y camas comodas, los alrededores son muy lindos y el desayuno tiene un bufette rico y disfrutas el amibiente todo deacuerdo a lo que ofrece la ubicacion es perfecta para moverte dentro de la ciudad

2026-04-07 • via Nuitee
O
Ortega • family_with_children • mx
10
Pros:

El servicio y la atención

Cons:

Una remodelación de habitaciónes estaría bien, sobre todo de los baños

2026-04-06 • via Nuitee
R
Ryan • couple • us
7
2026-04-06 • via Nuitee
V
Vanessa • family_with_children • mx
10
2026-04-03 • via Nuitee
J
JORGE • family_with_children • mx
8
Pros:

La jardinería

Cons:

Todo bien

2026-04-02 • via Nuitee
P
Pamela • family_with_children • mx
7
Pros:

Siempre me ha gustado mucho, pero ahora la habitación que me asignaron mal estado

Cons:

Habitación no muy limpia, baño chiquito, almohadas sucias, poco mobiliario en la habitación

2026-03-31 • via Nuitee
M
mario • family_with_children • mx
9
Buen hotel buen precio buenos servicios
Pros:

Ubicaciòn y servicios

Cons:

Que es Petfriendy porque los dueños no ponen cuidado en el ruido de las mascotas

2026-03-31 • via Nuitee
A
Azucena • extended_group • us
10
Excellent
2026-03-29 • via Nuitee
V
victor • extended_group • mx
10
2026-03-29 • via Nuitee
A
Azucena • couple • us
10
Estancia agradable
Pros:

La ubicación donde se encuentra el hotel es buena

Cons:

Que es una propiedad un poco vieja

2026-03-28 • via Nuitee
• family_with_children • mx
10
Pros:

La alberca

Cons:

Los pasillos de las habitaciones, se ven viejitos

2026-03-27 • via Nuitee
A
Alfredo • family_with_children • mx
9
2026-03-26 • via Nuitee
F
Fadua Zulema • couple • mx
10
2026-03-24 • via Nuitee
A
Arturo • family_with_children • mx
9
muy linda estancia
Pros:

Un lindo lugar para hospedarse

2026-03-24 • via Nuitee