Grand Cantalagua Hotel Morelia, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
9.4 (1778 reviews)
Av. Ventura Puente esq. Av Carmelinas Col. Felix Ireta , Morelia , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Clean facilities
Cons:
Noise from events
Cleanliness issues
Old bathroom amenities

Categories

Cleanliness
8.66
Several mentions of cleanliness but also complaints about mold and small insects.
Service
10
Many reviews praised the attentiveness and friendliness of the staff.
Location
9.83
Consistently highlighted as good and convenient for guests.
Room Quality
9.17
Mixed remarks; improvements needed in some rooms but overall comfortable.
Amenities
8.62
Amenities are appreciated, though some issues like water accessibility were mentioned.
Value for Money
9.65
Guests felt it was a good deal for the price.
Food and Beverage
9.61
Food received positive feedback, suggesting quality service.
Overall Experience
9.66
Most guests generally enjoyed their stay and found it satisfactory despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:21

Property Description

Luxurious Accommodation: The Best Western Plus Gran Hotel Morelia offers elegant rooms with free WiFi, decorated in a modern style with air conditioning and TVs. The bathrooms feature showers for your comfort.

Fantastic Amenities: Enjoy the tropical gardens, professional tennis courts, gym, running track, and a heated outdoor pool. Unwind at the bar with live music or savor delicious meals at the restaurant offering buffet breakfast and weekend brunch.

Ideal for Events: With a business center, 12 meeting rooms for up to 1000 people, and on-site parking, this hotel is perfect for hosting events and conferences.

Experience luxury, relaxation, and convenience at the Best Western Plus Gran Hotel Morelia. Book now for an unforgettable stay!

Important information:

When reserving more than 6 rooms, special conditions and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 25 per stay.

Location

Guest Reviews

9.4
Based on 1778 reviews
Cleanliness: 8.66
Service: 10
Location: 9.83
Room Quality: 9.17
Amenities: 8.62
Value for Money: 9.65
Food and Beverage: 9.61
Overall Experience: 9.66
R
Ramos • extended_group • mx
10
2026-05-09 • via Nuitee
C
Carlos • couple • mx
9
2026-05-08 • via Nuitee
M
Mejia • solo_traveller • mx
10
Pros:

La limpieza ,la atencion de rodo el personal todo estuvo excelente.

Cons:

La alberca es muy pequeña para el hotel tan grande .

2026-05-08 • via Nuitee
J
José Ciro • solo_traveller • mx
4
Pros:

Los lugares cercanos

Cons:

La piscina está un asco , el estacionamiento necesitan mejor administración a cada rato que entraba me preguntaban de mi boleto y ya les avía dicho que tenía 4 noches o si salía si ya me ib en una ocasión que llegue como al tercer día que no tenía lugar que tenía que esperar a que saliera alguien

2026-05-08 • via Nuitee
S
Samuel • solo_traveller • mx
9
Pros:

Hubicacion. Comida

Cons:

Que le faltaba aire acondicionado. O no ubique el termostato en el cuarto

2026-05-06 • via Nuitee
J
Juan Manuel • solo_traveller • mx
10
2026-05-04 • via Nuitee
T
Tztzqui • family_with_children • mx
10
2026-05-04 • via Nuitee
I
Iraís bravo • extended_group • mx
10
2026-05-04 • via Nuitee
S
Samuel • family_with_children • mx
10
2026-05-04 • via Nuitee
M
MIGUEL ANGEL • family_with_children • mx
10
SATISFACCIÓN
Pros:

EL BUFFET Y LA COMODIDAD DE LAS CAMAS

Cons:

QUE NO NOS PUSIERON CAFE EN LA HABITACIÓN

2026-05-04 • via Nuitee
G
Gregorio • couple • mx
10
2026-05-03 • via Nuitee
K
Karla • family_with_children • mx
5
Pros:

la comida y la ubicacion

Cons:

la limpieza es deficiente

2026-05-02 • via Nuitee
M
Martinez • solo_traveller • mx
10
2026-05-02 • via Nuitee
A
Antonio • couple • us
5
I stay here often due to location but noise impacts our rest and enjoyment of property. Walls let too much noise so if
Pros:

Location and staff

Cons:

Tennis courts are rented out and availability depends on outside usage not for patrons.
Noise -tennis clinics can get loud and start early and still have not fixed plumbing noises that woke us up early.

2026-05-01 • via Nuitee
M
Morales • solo_traveller • mx
8
Pros:

La ubicación

Cons:

El baño

2026-04-30 • via Nuitee
R
Rogelio • family_with_children • mx
8
bueno en lo general, si volverìa a ser opciòn, buenas instalaciones y ubicacion
2026-04-30 • via Nuitee
G
guadalupe • couple • mx
10
2026-04-29 • via Nuitee
E
Elena • solo_traveller • mx
5
Decepcionada
Pros:

Lo que me gustó fueron las áreas verdes.

Cons:

El buffet se me hizo algo caro. Instalaciones muy viejas y si quieres habitaciones más nuevas te generan un cobro extra por noche por habitación cosa que no está indicado en ningún lado.

2026-04-28 • via Nuitee
A
ANA • couple • mx
10
agradable
Pros:

la ubicación

2026-04-27 • via Nuitee
D
Dayanna Isabel • solo_traveller • mx
8
2026-04-26 • via Nuitee