Grand Cantalagua Hotel Morelia, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
9.4 (1749 reviews)
Av. Ventura Puente esq. Av Carmelinas Col. Felix Ireta , Morelia , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Clean facilities
Cons:
Noise from events
Cleanliness issues
Old bathroom amenities

Categories

Cleanliness
8.66
Several mentions of cleanliness but also complaints about mold and small insects.
Service
10
Many reviews praised the attentiveness and friendliness of the staff.
Location
9.83
Consistently highlighted as good and convenient for guests.
Room Quality
9.17
Mixed remarks; improvements needed in some rooms but overall comfortable.
Amenities
8.62
Amenities are appreciated, though some issues like water accessibility were mentioned.
Value for Money
9.65
Guests felt it was a good deal for the price.
Food and Beverage
9.61
Food received positive feedback, suggesting quality service.
Overall Experience
9.66
Most guests generally enjoyed their stay and found it satisfactory despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:21

Property Description

Luxurious Accommodation: The Best Western Plus Gran Hotel Morelia offers elegant rooms with free WiFi, decorated in a modern style with air conditioning and TVs. The bathrooms feature showers for your comfort.

Fantastic Amenities: Enjoy the tropical gardens, professional tennis courts, gym, running track, and a heated outdoor pool. Unwind at the bar with live music or savor delicious meals at the restaurant offering buffet breakfast and weekend brunch.

Ideal for Events: With a business center, 12 meeting rooms for up to 1000 people, and on-site parking, this hotel is perfect for hosting events and conferences.

Experience luxury, relaxation, and convenience at the Best Western Plus Gran Hotel Morelia. Book now for an unforgettable stay!

Important information:

When reserving more than 6 rooms, special conditions and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 25 per stay.

Location

Guest Reviews

9.4
Based on 1749 reviews
Cleanliness: 8.66
Service: 10
Location: 9.83
Room Quality: 9.17
Amenities: 8.62
Value for Money: 9.65
Food and Beverage: 9.61
Overall Experience: 9.66
A
Azucena • couple • us
10
Estancia agradable
Pros:

La ubicación donde se encuentra el hotel es buena

Cons:

Que es una propiedad un poco vieja

2026-03-28 • via Nuitee
• family_with_children • mx
10
Pros:

La alberca

Cons:

Los pasillos de las habitaciones, se ven viejitos

2026-03-27 • via Nuitee
A
Alfredo • family_with_children • mx
9
2026-03-26 • via Nuitee
A
Arturo • family_with_children • mx
9
muy linda estancia
Pros:

Un lindo lugar para hospedarse

2026-03-24 • via Nuitee
F
Fadua Zulema • couple • mx
10
2026-03-24 • via Nuitee
E
Enrique • family_with_children • mx
10
2026-03-23 • via Nuitee
S
Santos • family_with_children • mx
10
agradable y confortanle
Pros:

la decoración y amueblado del departamento, la amabilidad del personal y cordialidad.

Cons:

habia ruido exterior

2026-03-23 • via Nuitee
C
Carlos Javier • family_with_children • mx
9
Pros:

Todo bien

Cons:

Todo ok

2026-03-21 • via Nuitee
E
Esperanza • family_with_children • us
5
Pros:

The location was great

Cons:

The rooms did not have a refrigerator every time we will ask for ice they would give us a very small portion of ice and they seem very bothered when you ask for ice.

2026-03-20 • via Nuitee
P
Paloma Velarde • solo_traveller • mx
8
2026-03-20 • via Nuitee
A
Abel • couple • mx
7
Decent, wish they isolate the windows better to have a quiet night.
Pros:

Location, service

Cons:

Noise at night from nearby (night club?)

2026-03-17 • via Nuitee
K
Karla • family_with_children • mx
9
2026-03-17 • via Nuitee
D
Diego Mauricio • family_with_children • mx
10
2026-03-17 • via Nuitee
O
Ortiz • family_with_children • mx
10
2026-03-17 • via Nuitee
M
Miguel Correa • family_with_children • mx
10
Pros:

La piscina

Cons:

Falta un poco mas de atención a la carta en la piscina y sombrillas

2026-03-16 • via Nuitee
O
Olga • couple • mx
10
2026-03-14 • via Nuitee
A
Ana Elizabeth • extended_group • mx
10
Còmoda y segura
Pros:

El desayuno muy bueno pero algo caro

2026-03-13 • via Nuitee
H
Helena • solo_traveller • br
10
2026-03-13 • via Nuitee
R
Rafa • couple • mx
9
Tranquilidad y ubicación
Pros:

Desayuno , limpieza, ubicación , atención

Cons:

Colchones muy blandos.

2026-03-12 • via Nuitee
E
Eva Jazmin • couple • us
7
Necesita arreglos
Pros:

Cercanía de todo y muy grande

Cons:

La regadera salía más agua por los lados que por donde debía, las instalaciones podrían tener muchos arreglos porque si hacen falta.
En los cuartos se escucha todo todo.

2026-03-12 • via Nuitee