Grand Cantalagua Hotel Morelia, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
9.4 (1840 reviews)
Av. Ventura Puente esq. Av Carmelinas Col. Felix Ireta , Morelia , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Clean facilities
Cons:
Noise from events
Cleanliness issues
Old bathroom amenities

Categories

Cleanliness
8.66
Several mentions of cleanliness but also complaints about mold and small insects.
Service
10
Many reviews praised the attentiveness and friendliness of the staff.
Location
9.83
Consistently highlighted as good and convenient for guests.
Room Quality
9.17
Mixed remarks; improvements needed in some rooms but overall comfortable.
Amenities
8.62
Amenities are appreciated, though some issues like water accessibility were mentioned.
Value for Money
9.65
Guests felt it was a good deal for the price.
Food and Beverage
9.61
Food received positive feedback, suggesting quality service.
Overall Experience
9.66
Most guests generally enjoyed their stay and found it satisfactory despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:21

Property Description

Luxurious Accommodation: The Best Western Plus Gran Hotel Morelia offers elegant rooms with free WiFi, decorated in a modern style with air conditioning and TVs. The bathrooms feature showers for your comfort.

Fantastic Amenities: Enjoy the tropical gardens, professional tennis courts, gym, running track, and a heated outdoor pool. Unwind at the bar with live music or savor delicious meals at the restaurant offering buffet breakfast and weekend brunch.

Ideal for Events: With a business center, 12 meeting rooms for up to 1000 people, and on-site parking, this hotel is perfect for hosting events and conferences.

Experience luxury, relaxation, and convenience at the Best Western Plus Gran Hotel Morelia. Book now for an unforgettable stay!

Important information:

When reserving more than 6 rooms, special conditions and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 25 per stay.

Location

Guest Reviews

9.4
Based on 1840 reviews
Cleanliness: 8.66
Service: 10
Location: 9.83
Room Quality: 9.17
Amenities: 8.62
Value for Money: 9.65
Food and Beverage: 9.61
Overall Experience: 9.66
A
Alejandro • solo_traveller • us
8
Comfortable Accommodation
Pros:

We like the view from our 5th floor. The food and service at the restaurant was good, but the best was the service to the room and housekeeping staff.

Cons:

The Spa needs to have better service or hire personnel that has experience to provide an excellent service as it was mentioned on the flyer.

2026-07-03 • via Nuitee
R
Rojas • solo_traveller • mx
9
2026-07-02 • via Nuitee
R
Reyes Martinez • solo_traveller • mx
10
Pros:

Acceso a la piscina

2026-06-28 • via Nuitee
G
Grabiela • extended_group • mx
8
2026-06-27 • via Nuitee
J
joel • solo_traveller • mx
10
2026-06-27 • via Nuitee
S
Sarys • family_with_children • mx
10
2026-06-25 • via Nuitee
S
Silva • family_with_children • mx
10
Pros:

La verdad es un hotel muy tranquilo y su personal muy amable y atentos

2026-06-23 • via Nuitee
N
Norma • solo_traveller • mx
10
Pros:

La atención

Cons:

Qué los domingos no hay cantante en el bar

2026-06-23 • via Nuitee
J
José Martín • family_with_children • mx
7
Gracias, Cantalagua
Pros:

La ubicación.
La estética.
El trato brindado por parte de todos.

Cons:

Que los teléfonos de los cuartos 224 y 226 no funcionaban.

2026-06-23 • via Nuitee
A
Angelica • solo_traveller • mx
10
Nos encantó el hotel
Pros:

El hotel se sentía muy cómodo, pudimos descansar todo el día.

Cons:

Los accesos al hotel estaban bloqueados por el teatro, fue un poco complicado llegar

2026-06-22 • via Nuitee
M
Monica Israel • family_with_children • us
10
2026-06-22 • via Nuitee
J
Jaime • couple • pa
9
Pros:

El sitio y la cercanía a todo

2026-06-21 • via Nuitee
A
Adrian • solo_traveller • mx
10
2026-06-21 • via Nuitee
J
J M Ibanez • solo_traveller • mx
9
2026-06-20 • via Nuitee
U
Uriel • solo_traveller • us
10
2026-06-20 • via Nuitee
A
Alemania • solo_traveller • us
10
2026-06-20 • via Nuitee
B
Barajas Tapia • family_with_children • mx
8
BIEN
Pros:

CENE AHI, LA PIZZA ESTABA MUY MALA, ERA COMO DE FUD, MUY MUY MALA

Cons:

YO AGREGARIA ALGO PARA LOS SONIDOS EXTERNOS, ME ESTABA LAVANDO LOS DIENTES Y ESCUCHABA TODOS LOS RUIDOS DE LA PERSONA DE A LADO, O SEA SU TOS, SUS PEDOS TODO, Y EN LA PUERTA QUE ESTA A UN LADO DEL TOCADOR QUE ESTA CERRADA Y DA PARA LA OTRA HABITACION, PUES EN LA MADRUGADA CUANDO PRENDIAN LA LUZ ELLOS SE ILUMINABA LA HABITACION, ES MUY IMPORTANTE QUE HAGAN ALGO PARA LA LUZ DE OTRAS HABITACIONES Y EL RUIDO, O SEA LITERAL SE ESCUCHA TODO

2026-06-16 • via Nuitee
E
Elvia • solo_traveller • us
9
2026-06-16 • via Nuitee
E
Elvia • solo_traveller • us
9
2026-06-16 • via Nuitee
R
Rodríguez Mercado • solo_traveller • mx
10
2026-06-16 • via Nuitee