Grand Cantalagua Hotel Morelia, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
9.4 (1876 reviews)
Av. Ventura Puente esq. Av Carmelinas Col. Felix Ireta , Morelia , MX
+52 443 322 8000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Clean facilities
Cons:
Noise from events
Cleanliness issues
Old bathroom amenities

Categories

Cleanliness
8.66
Several mentions of cleanliness but also complaints about mold and small insects.
Service
10
Many reviews praised the attentiveness and friendliness of the staff.
Location
9.83
Consistently highlighted as good and convenient for guests.
Room Quality
9.17
Mixed remarks; improvements needed in some rooms but overall comfortable.
Amenities
8.62
Amenities are appreciated, though some issues like water accessibility were mentioned.
Value for Money
9.65
Guests felt it was a good deal for the price.
Food and Beverage
9.61
Food received positive feedback, suggesting quality service.
Overall Experience
9.66
Most guests generally enjoyed their stay and found it satisfactory despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:21

Property Description

Luxurious Accommodation: The Best Western Plus Gran Hotel Morelia offers elegant rooms with free WiFi, decorated in a modern style with air conditioning and TVs. The bathrooms feature showers for your comfort.

Fantastic Amenities: Enjoy the tropical gardens, professional tennis courts, gym, running track, and a heated outdoor pool. Unwind at the bar with live music or savor delicious meals at the restaurant offering buffet breakfast and weekend brunch.

Ideal for Events: With a business center, 12 meeting rooms for up to 1000 people, and on-site parking, this hotel is perfect for hosting events and conferences.

Experience luxury, relaxation, and convenience at the Best Western Plus Gran Hotel Morelia. Book now for an unforgettable stay!

Important information:

When reserving more than 6 rooms, special conditions and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLM

Location

Guest Reviews

9.4
Based on 1876 reviews
Cleanliness: 8.66
Service: 10
Location: 9.83
Room Quality: 9.17
Amenities: 8.62
Value for Money: 9.65
Food and Beverage: 9.61
Overall Experience: 9.66
S
Sergio Arcadio • family_with_children • mx
10
2026-10-24 • via Nuitee
L
López Perafán • family_with_children • mx
9
Cons:

Sanitario incomodo, el agua de la regadera no fluye, al parecer está obstruido el drenaje (el agua se queda en la tina)

2026-10-23 • via Nuitee
R
Rocio • family_with_children • mx
1
Cons:

Hice reservación en línea, llegué y me informaron que no había habitaciones disponibles

2026-10-22 • via Nuitee
B
BERNARDO ALONSO • family_with_children • mx
2
Solo le cambiaron nombre y lo pintaron de otro color
Pros:

Lo utilizo por la ubicación

Cons:

Falta de limpieza mas profunda, mucho polvo en las habitaciones en algunas áreas
En esta ocasión en el sanitario al llegar tiene papel sucio en el cesto de basura

2026-10-20 • via Nuitee
A
Alain • couple • es
10
2026-10-11 • via Nuitee
L
Litzy • extended_group • mx
4
regular
Cons:

el desayuno lo ofertan como incluido y al llegar al hotel te dicen que no esta incluido

2026-10-07 • via Nuitee
E
ERIKA270485 • solo_traveller • mx
10
Pros:

la atencion del personal, en especial meseros y bellboy.

2026-09-14 • via Nuitee
M
Marcelino villaseñor • solo_traveller • mx
7
Pros:

Excelente desayuno

Cons:

La cama, se ve vieja y gastada y sus almohadas muy gruesas y duras, amaneci con molestia en cuello y sus muros permiten escuchar lo que pasa en otras habitaciones

2026-09-14 • via Nuitee
L
Leoncio Alberto • couple • mx
10
2026-09-13 • via Nuitee
J
julio cesar • couple • mx
9
confortable y seguro
Pros:

excelente ubicaciòn , confortable las habitaciones, personal muy atento.

2026-09-09 • via Nuitee
P
Pedro • solo_traveller • mx
8
Pros:

Limpio, espacioso confortable

Cons:

Personal de valet Parking pésima atención

2026-09-07 • via Nuitee
A
Aura • family_with_children • co
8
Estancia muy agradable
Pros:

El desayuno es fantástico. Tipo bufet de excelente calidad. El staff es muy atento.

2026-09-03 • via Nuitee
P
Pamela • extended_group • mx
9
bueno
Pros:

desayuno

Cons:

almohadas

2026-09-03 • via Nuitee
C
Celia • couple • us
8
Good
Pros:

Location of the hotel.

Cons:

Bathroom in the guest room very old and dirty

2026-09-03 • via Nuitee
C
Contreras • family_with_children • us
9
2026-09-02 • via Nuitee
L
Laura • family_with_children • us
6
agradable limpio y seguro
Pros:

Me gusto todo muy limpo el personal muy amable

Cons:

Las instalaciones ya estan viejas, la alberca un poco descuidada. cobran el estacionamiento la comida del restaurante nomas no

2026-08-31 • via Nuitee
I
ISABEL • couple • mx
9
Confort, tranquilidad
Pros:

Todo estubo muy bien, comodo y confortable, era lo que buscaba.

2026-08-29 • via Nuitee
M
Manuel • solo_traveller • us
10
2026-08-29 • via Nuitee
P
PATRICIA • couple • mx
10
CALIDAD, LIMPIEZA Y AMABILIDAD.
Pros:

DESAYUNO SATISFACTORIO Y ATENCIÓN DEL PERSONAL EXCELENTE.

Cons:

TODO ME PARECIO EXCELENTE

2026-08-28 • via Nuitee
J
JAVIER • couple • mx
9
ME GUSTO
Pros:

LA AMABILIDAD DE ATENCION DEL PERSONAL

Cons:

EL LUGAR DE LA TELEVISION

2026-08-28 • via Nuitee