Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Overpriced
Cleanliness issues

Categories

Cleanliness
7.14
The reviews indicate concerns about cleanliness in various aspects, with mentions of unclean spaces, loud exhaust fans, and a room that smelled of cigarette smoke.
Service
8.11
Mixed feelings regarding service, with some reports of rudeness from reception staff, yet acknowledgment of friendly staff in the restaurant.
Location
9.15
Location is praised consistently throughout the reviews as excellent, despite construction noise.
Room Quality
7.6
Rooms were described as comfortable but had issues like unserviced rooms and construction noise affecting the quality.
Amenities
7.13
Amenities were lacking due to broken facilities and limited offerings, leading to a lower rating.
Value for Money
7.59
Reviews consistently mention that the hotel is overpriced for the quality received, particularly in relation to room size and missing amenities.
Food and Beverage
8.64
Food and beverage services were not explicitly criticized in the reviews, suggesting adequate quality.
Overall Experience
8.61
Overall experiences varied, with customers highlighting favorable aspects like location while expressing disappointment regarding value for money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:32

Property Description

Luxurious Accommodation with Stunning Views

Unbeatable Location
Conveniently situated in the heart of Geelong waterfront, Novotel offers easy access to Eastern Beach and central Geelong. With proximity to popular attractions and transportation terminals, exploring the area is a breeze.

Top-Notch Facilities
Indulge in the heated indoor pool, well-equipped fitness centre, and In Balance Fitness Centre with a steam room. Unwind on the outdoor sun terrace or dine at the restaurant offering buffet breakfast, freshly baked bread, and barista coffee. The hotel also provides 6 versatile function spaces for various events.

Comfort and Convenience
Relax in air-conditioned rooms featuring balconies, free WiFi, and modern amenities. Enjoy the 32-inch flat-screen TV, tea/coffee facilities, and en suite with a walk-in shower. Experience luxury and convenience at Novotel Geelong.

Book now to experience luxury and convenience at Novotel Geelong!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that construction work is currently taking place on site and some rooms may be affected by noise between 8am-5pm, Monday to Friday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2482 reviews
Cleanliness: 7.14
Service: 8.11
Location: 9.15
Room Quality: 7.6
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 8.64
Overall Experience: 8.61
M
Morgan • solo_traveller • au
10
2026-07-03 • via Nuitee
H
Helen • couple • au
10
2026-07-03 • via Nuitee
Z
Zina • couple • au
9
A super enjoyable break
Pros:

Love location and accomadation

Cons:

Parking cost!

2026-07-03 • via Nuitee
L
LLAMABULL • solo_traveller • au
5
2026-07-01 • via Nuitee
L
Lloyd • couple • au
8
Very enjoyable excellent location close to shops beach
Pros:

Clean people very friendly

Cons:

Couldn’t fault it

2026-06-30 • via Nuitee
R
Rachel • family_with_children • au
7
I usually love staying there but it feels a bit cheap and nasty now - restaurant is still fabulous.
Pros:

Location is brilliant and staff are fabulous

Cons:

Bed was too hard, pillows were too soft and room is not cleaned unless you ask for it to be cleaned - pretty poor for a Novatel brand. I can deal with the towels but the bed wasnt even made. The hotel is building a new building and while we were assured it was monday to friday only - builders started at 8am on Saturday - it was not fun.

2026-06-29 • via Nuitee
K
Kirsten • solo_traveller • au
10
2026-06-29 • via Nuitee
N
Nick • couple • au
5
Pros:

Location

Cons:

Cold and noisy heater.. was very cold, no spare blankets

2026-06-28 • via Nuitee
V
Vhee • family_with_children • au
3
2026-06-28 • via Nuitee
C
Chris • solo_traveller • au
8
2026-06-28 • via Nuitee
V
Vhee • family_with_children • au
5
I stayed for 3 days and 2 nights, and unfortunately, my experience was very disappointing. The service was very poor. D
Pros:

Closed to everywhere and great location

Cons:

The room still can hear noise from outside

2026-06-28 • via Nuitee
B
Brenton • solo_traveller • au
8
2026-06-27 • via Nuitee
S
Stu • family_with_children • au
6
Got the job done.
Pros:

Right on the waterfront and close to where we needed to be.
Bed was super comfy. Spacious.

Cons:

Air conditioner didn’t work. Room was hot. Had to open up the doors (luckily it’s winter) to cool the room. Staff quickly grabbed us a fan to help.
Room is pretty tired and worn.
Hotel told us about construction the day before, and we were in the closest room to the construction.

2026-06-24 • via Nuitee
D
david • extended_group • au
5
great location, faulty fire alarms going off all night and a building site that starts early!
Pros:

location was perfectly situated; rooms were clean and tidy. breakfast was expensive for a buffet that had limited food but the menu breakfast was better priced and offered a good selection of food

Cons:

Throughout the night on our 1st stay, the fire alarms went off 3 times during the early hours waking the whole hotel up. all of them were faults leaving everyone exhausted. There was no apologies or complementary Coffee offered as an apology. building work outside was a large-scale building operation that started at 7.00am and continued all day that we weren't aware of until a day before travel so we couldn't book alternative accommodation.

2026-06-22 • via Nuitee
J
Jade • couple • au
10
Pros:

The location was very convenient and the staff were amazing!

Cons:

The construction next door, but that can’t be helped!

2026-06-18 • via Nuitee
B
bree petrie • solo_traveller • au
5
Disappointed
Pros:

The staff at breakfast were very friendly and helpful

Cons:

My check in experience was the worst I had encountered. She was abrupt and reluctant to check us in. We were 12 minutes early to standard check in time. She told me that I could not proceed with check in until 3pm as our room was not ready, made us wait in foyer. She also wanted to wait to valet park our vehicle until I told her I had booked this during my pre checkin. Did not offer to take our bags so we could leave and come back or take my credit card or licence details. People beside us were offered all of these details, checking in at the same time with other staff that were much more accommodating. We would have understood if room was not ready, but to make us re line up to checkin at 3pm seemed unnecessary. When I gave feedback to the staff member about our frustration he brushed it off and said check in starts at 3pm.
Were were notified of work being done at hotel after I booked room, and told work would begin between 8am and 5pm. Painting outside our room and work noise began at 7am.

2026-06-17 • via Nuitee
R
Robert • couple • au
10
Great location
Pros:

Bay view

Cons:

All good

2026-06-14 • via Nuitee
K
kathy • couple • au
8
The location was fantastic. The rooms are clean. Staff are wonderful easy access. Valet parking was great no issues to a
Pros:

It was clean it was, the staff was lovely. It was local and close to everything..

Cons:

I found the cost of the property was a little bit expensive. I was hoping that it was gonna be a kitchenette my bad that I didn’t read it correctly.

2026-06-14 • via Nuitee
P
Peter • extended_group • au
9
2026-06-13 • via Nuitee
M
Mary • couple • au
8
2026-06-12 • via Nuitee