Comfort Inn Crystal Broken Hill

Hotels
•
Comfort
8.1 (744 reviews)
326 Crystal Street , Broken Hill , AU

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable room
Friendly and accommodating staff
Great location
Cons:
Inconsistent room cleanliness
Need for room updates
Limited parking

Categories

Cleanliness
7.35
Guests mentioned issues with cleanliness, such as unmade beds and outdated rooms.
Service
8.85
Staff were described as friendly and helpful, with notable service in arranging transportation.
Location
8.85
The hotel's location was positively highlighted multiple times, being close to major attractions and transport.
Room Quality
7.35
Rooms were noted as needing updates and lacking amenities like a microwave.
Amenities
7.85
Standard for a hotel of this rating, with some extra amenities like an onsite restaurant.
Value for Money
8.35
Positive sentiment expressed about the value given the location and cleanliness.
Food and Beverage
7.85
Guests appreciated the onsite restaurant and continental breakfast options.
Overall Experience
8.35
Overall feedback was largely positive, though some guests had specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:57

Property Description

Convenient Location and Nearby Attractions
The Comfort Inn Crystal in Broken Hill offers a central location near popular attractions like Stephen's Creek, Sturt National Park, and the Albert Kersten GeoCentre.

Business-Friendly Amenities
Business travelers can take advantage of copy and fax services, as well as a spacious meeting room for up to 60 people, suitable for various events and functions.

Comfortable Rooms and Guest Services
Guest rooms feature complimentary coffee, air conditioning, multiple telephone lines, and cable TV. The hotel also offers non-smoking and disability access rooms, car rental services, tour desk, and delicious à la carte breakfast room service.

Experience convenience and comfort at Comfort Inn Crystal - book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note reception hours are 07:30 - 21:00. If you expect to arrive outside these hours, please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BHQ

Location

Guest Reviews

8.1
Based on 744 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.85
Room Quality: 7.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.35
P
phillip • family_with_children • au
5
Pros:

Room was clean except for some mould in the bathroom

Cons:

Bottom floor very noisy

2026-10-17 • via Nuitee
W
Wendy • solo_traveller • au
10
Pros:

Everything, handy to railway station especially.

Cons:

Nothing

2026-10-16 • via Nuitee
M
McEwen • family_with_children • au
8
2026-10-15 • via Nuitee
M
michael • couple • au
8
Cons:

I was upstairs and found it hard at 79 to negotiate the staff offered to assist but I declined the offer

2026-10-14 • via Nuitee
P
pam • family_with_children • au
8
Pros:

Close to everything

2026-10-14 • via Nuitee
P
Polletti • family_with_children • au
2
Pros:

clean room

Cons:

very rude manager

2026-10-14 • via Nuitee
P
Philip • extended_group • au
5
it was satisfactory, but not geat.
Pros:

location quite good. Overall it s wasn't great but it was quite adequate.

Cons:

there was a hum that seemed to coming from the room next door. After talking to staff it seems it was probably the water heater. It wasn't too bad, but was annoying at night when its quiet. It went all night. staff tried to help bit didn't have a spare room.

2026-10-13 • via Nuitee
G
Gary Klippel • extended_group • au
8
Enjoyable for the brief time we were there
Pros:

A brief stay to show international students the Broken Hill area. Location was very good and close to all required facilities.

Cons:

Not applicable

2026-10-11 • via Nuitee
R
Rosalyn • couple • au
8
Comfortable and convenient stay in this historic city.
Pros:

Walking distance to restaurants, hotels, galleries, historic walk, gardens, cafes. Short drive to shopping centre.
Very comfortable accommodation. Fabulous Chinese restaurant on-site - great food and generous servings.

2026-10-11 • via Nuitee
J
John • couple • au
8
2026-10-10 • via Nuitee
H
Helen • extended_group • au
5
Broken Hill and town ship is definitely with visiting but nextime I would be looking for a quiet pla
Cons:

The room was extremely noisy, heard the aircon compressor or upstairs as well as our own all bloody noise night, very difficult to sleep plus noise from restaurants above and trolleys etc., definitely would not stay again.

2026-10-10 • via Nuitee
S
Scott • solo_traveller • au
8
Pros:

Location

Cons:

Size of room and no smoking area

2026-10-10 • via Nuitee
A
Alison • solo_traveller • au
7
Pros:

Close location to train and cafes and restaurants, friendly staff.

Cons:

Well over due for a room.update

2026-10-08 • via Nuitee
J
jennifer • solo_traveller • au
9
Pros:

Central location handy to walk around

2026-10-08 • via Nuitee
J
Jeanne • family_with_children • au
7
Handy to train station
Pros:

Close to train station

Cons:

Bed was a bit hard

2026-10-07 • via Nuitee
G
Gary • couple • au
8
Comfortable motel in a very convenient location.
Pros:

Comfortable motel in a very convenient location.

Cons:

Recommend requesting a ground floor unit, the stairs were quite steep.

2026-09-19 • via Nuitee
S
Sherri • solo_traveller • au
8
Pros:

The staff at reception where most helpful and accommodating friendly and professional.

Cons:

It was fairly comfortable but the materess and pillows where hard and lumpy
I had 2 different rooms . Am

2026-09-17 • via Nuitee
K
Kerrie • couple • au
8
Very comfortable
Cons:

The shower was a little substandard

2026-09-17 • via Nuitee
T
Tonsta • solo_traveller • au
6
Ok, good location .
Pros:

Friendly staff , good location if you want to be near centre,

Cons:

Parking , very tight and first in best dressed situation. Bedroom bit of a funny setup , couldn't find any power points near bed , so had to charge phones on counters , long way from TV, that's pretty small .

2026-09-16 • via Nuitee
R
Robert • solo_traveller • au
9
2026-09-15 • via Nuitee