Comfort Inn Crystal Broken Hill

Hotels
•
Comfort
8.1 (715 reviews)
326 Crystal Street , Broken Hill , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable room
Friendly and accommodating staff
Great location
Cons:
Inconsistent room cleanliness
Need for room updates
Limited parking

Categories

Cleanliness
7.35
Guests mentioned issues with cleanliness, such as unmade beds and outdated rooms.
Service
8.85
Staff were described as friendly and helpful, with notable service in arranging transportation.
Location
8.85
The hotel's location was positively highlighted multiple times, being close to major attractions and transport.
Room Quality
7.35
Rooms were noted as needing updates and lacking amenities like a microwave.
Amenities
7.85
Standard for a hotel of this rating, with some extra amenities like an onsite restaurant.
Value for Money
8.35
Positive sentiment expressed about the value given the location and cleanliness.
Food and Beverage
7.85
Guests appreciated the onsite restaurant and continental breakfast options.
Overall Experience
8.35
Overall feedback was largely positive, though some guests had specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:57

Property Description

Convenient Location and Nearby Attractions
The Comfort Inn Crystal in Broken Hill offers a central location near popular attractions like Stephen's Creek, Sturt National Park, and the Albert Kersten GeoCentre.

Business-Friendly Amenities
Business travelers can take advantage of copy and fax services, as well as a spacious meeting room for up to 60 people, suitable for various events and functions.

Comfortable Rooms and Guest Services
Guest rooms feature complimentary coffee, air conditioning, multiple telephone lines, and cable TV. The hotel also offers non-smoking and disability access rooms, car rental services, tour desk, and delicious à la carte breakfast room service.

Experience convenience and comfort at Comfort Inn Crystal - book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note reception hours are 07:30 - 21:00. If you expect to arrive outside these hours, please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BHQ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 715 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.85
Room Quality: 7.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.35
R
Rod • extended_group • au
8
Creat clean affordable accommodation.
Pros:

The staff were great. Close to the centre of town.

Cons:

Nothing

2026-06-27 • via Nuitee
A
Andrena Prestwich • couple • au
1
Unfortunately had a bad experience with our request . Would have liked the manager to have rung me
Pros:

N/A

Cons:

The manager could have returned my calls and also Marie was very aggressive on the phone.Cheryl Lee was very friendly and accommodating.

2026-06-25 • via Nuitee
V
vinie • solo_traveller • au
8
2026-06-24 • via Nuitee
G
Gerald • couple • au
9
2026-06-22 • via Nuitee
L
Lindsay • solo_traveller • nz
10
Welcoming, Very Comfortable; Accommodation wise, One could Wish for No More...
Pros:

The Welcome at Check-in off the late evening arrival Train, but a short amble from the proximate Station, the Spacious Comfortable Accommodation in each and every respect - an Outstanding Meal, at the integral Chinese Restaurant...

Cons:

Alas my stay was but brief; Poor Planning on my part (?), but more than sufficient allure for a return from my New Zealand home ought future chance and desire present...

2026-06-16 • via Nuitee
J
Joanne • couple • au
7
Pros:

It was close to the town

2026-06-13 • via Nuitee
J
Jim • extended_group • au
10
Our stay though only short was in a great location .
Pros:

Excellent position to suit our needs.
Staff were very obliging. Restaurant was very good. We will definitely come again and recommend to others.

2026-06-10 • via Nuitee
S
Sharon • couple • au
7
2026-06-10 • via Nuitee
D
Donald • couple • au
9
Excellent value for money and very clean.
Pros:

This older style motel was excellent value for the money. Although a little dated it was VERY clean, with everything that was needed. Ability to walk to the Clubs and with coffee and good meals available around the corner, quiet, easy parking, free wifi, good hot shower with fluffy towels and a good mini bar what more could one want!

Cons:

Dated small shower basin and toilet area was a quite cramped. Well equipped, but with insufficient space for hanging robes and towels etc. and storage of personal toiletries, makeup etc. Not a fan of shower curtains and water leaking out of shower area.

2026-06-09 • via Nuitee
J
Janice • couple • au
10
Friendly knowledge staff. Very pleasant
Pros:

Quiet, convenient

Cons:

Nothing, perfect for my needs

2026-06-08 • via Nuitee
M
Malcolm • couple • au
8
Enjoyed the stay and location plenty of tea coffee etc.
Pros:

Location

Cons:

Beds hard. No sink plug. Lock on toilet not working

2026-06-04 • via Nuitee
N
Nicole • extended_group • au
10
Very comfortable and the staff were excellent.
Pros:

Great accommodation and the reception staff were amazing.

2026-05-29 • via Nuitee
J
Janice • couple • au
10
Friendly cheerful staff
Pros:

Well maintained and very convenient position

2026-05-27 • via Nuitee
P
Pudasaini • couple • au
10
2026-05-26 • via Nuitee
R
Raeleen • family_with_children • au
9
2026-05-25 • via Nuitee
W
Wasyl • solo_traveller • au
8
2026-05-18 • via Nuitee
A
Anthony W • extended_group • au
10
For a perfect stay in Broken Hill.
Pros:

We stayed in one of their beautiful cottages next door and we all 100% happy. Very spacious, separate from other guests, with private sheltered car park. Our cottage was a three bedroom, beds were firm but very comfortable, we all had a really good nights sleep. A very quick walk to center of town, maybe 3mins. You may hear a bit of traffic or the odd train through the day if your front door is open, but by 21:00-08:30 all is dead quite. This is our new favorite place to stay in Broken Hill, you we not be disappointed.

Cons:

For the uninitiated there is some pay per use drinks in the fridge, so don't let your kids go crazy, it could be an expensive lesson. There is nothing bad to comment on our cottage, except for some other travelers that would walk out to the footpath to have their smokes, it would blow in the front door, pretty annoying since mum's an asthmatic.

2026-05-13 • via Nuitee
C
Cheryle • couple • au
10
Pros:

Spacious cottage with kitchen and separate bedroom. Close to eating areas. Able to park our car next to unit.

Cons:

Nothing

2026-05-11 • via Nuitee
R
Ross • solo_traveller • au
8
Pros:

It is convenient to the train station.

Cons:

Our room was next to the street and quite noisy. The rooms do need a freshen up.

2026-05-05 • via Nuitee
P
Paul • couple • au
7
Pros:

Close to town and all amenities

Cons:

Bathrooms are old but clean. Air conditioner was very noisy

2026-05-04 • via Nuitee