Quality Hotel Robertson Gardens

Hotels
•
Quality Inn
8.4 (1674 reviews)
281 Kessels Road , Brisbane , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Limited amenities
Price concerns
Restaurant options could be better

Categories

Cleanliness
8.56
Many reviews highlight the cleanliness of the rooms, making it a standout feature.
Service
8.73
Guests frequently mention the friendly and helpful staff.
Location
8.97
A prominent positive aspect, with multiple mentions of a great location.
Room Quality
8.22
Feedback indicates that while the rooms are clean and spacious, some guests find them a bit dated.
Amenities
7.85
Some amenities received criticism, including a lack of dining options and other features.
Value for Money
8.31
The hotel is perceived as providing good value, although some feel it's a bit pricey.
Food and Beverage
8.06
The breakfast received positive reviews, but some suggested more variety could enhance the experience.
Overall Experience
8.53
Most guests express a desire to return, indicating a strong overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:43

Property Description

Tranquil Oasis in Brisbane

Outdoor Pool and Onsite Restaurant/Bar
Escape to Quality Hotel Robertson Gardens and indulge in the refreshing outdoor pool or unwind at the onsite bar/restaurant.

Comfortable Rooms and Villas
Relax in air-conditioned rooms and villas equipped with modern amenities like free WiFi, satellite TV, and kitchen facilities.

Convenient Facilities and Dining Options
Experience 24-hour check-in, children's playground, and laundry services for a hassle-free stay. Treat yourself to delicious à la carte meals at Gardens Restaurant or opt for room service for added convenience.

Book your stay at Quality Hotel Robertson Gardens for a perfect blend of comfort and convenience.

Important information:

Guests are required to show current government issued photo identification and credit card upon check-in. Please note a security deposit is required on arrival, this will be collected by credit card or cash.

The property observes Silent Time from 10:00 PM to 6:00 AM; only registered guest will be allowed in the room/s during this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for AUD 30 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1674 reviews
Cleanliness: 8.56
Service: 8.73
Location: 8.97
Room Quality: 8.22
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 8.06
Overall Experience: 8.53
A
Abdul • solo_traveller • au
9
Pros:

Good location, near to shopping centers

Cons:

Very tiny swimming pool. Late checkout on non busy mid week is costly

2026-02-11 • via Nuitee
L
Leon • family_with_children • au
10
Pros:

Spacious and clean rooms with friendly service and excellent facilities. Ample safe parking options with a great buffet breakfast.
We'll be back.

2026-02-08 • via Nuitee
A
Alycia • family_with_children • au
10
Pros:

Cloe to where i needed to be

2026-02-08 • via Nuitee
D
Desmond • extended_group • au
7
2026-01-29 • via Nuitee
S
Seyed • family_with_children • au
9
2026-01-29 • via Nuitee
T
Tina • couple • au
10
Great location, fantastic facilities and brilliant staff.
Pros:

Great location, so clean and the gardens and amenities were the best.
The staff were caring and looked after us so well, especially the restaurant breakfast staff. They made me a fresh coffee every morning and remember exactly how I liked it.

Cons:

Not a thing

2026-01-28 • via Nuitee
K
Keft • family_with_children • au
3
Pros:

It was convenient

Cons:

Didn't receive my $200 deposit back for no reason

2026-01-28 • via Nuitee
M
Margaret • extended_group • au
9
2026-01-28 • via Nuitee
G
Gang • family_with_children • au
9
Overall, I was very satisfied with my stay.
Pros:

The breakfast was very good, and the location was convenient.

2026-01-26 • via Nuitee
M
Melinda • family_with_children • au
8
2026-01-24 • via Nuitee
C
Courtney • extended_group • au
10
Pros:

It was close to everything. Easy to find. Very comfortable. Great staff.

Cons:

There is nothing I didn’t like about my stay.

2026-01-20 • via Nuitee
J
Jessica • family_with_children • au
8
2026-01-19 • via Nuitee
S
Siqian • family_with_children • au
9
Nice place to stay
Pros:

Breakfast has room for improvement but very friendly staff

Cons:

Shampoo

2026-01-19 • via Nuitee
G
Gabriele • couple • de
9
2026-01-19 • via Nuitee
N
Nicola • extended_group • au
10
Pros:

We only had a very brief stay for a work event, however the room was really clean and spacious.

Cons:

We weren't unhappy with anything.

2026-01-19 • via Nuitee
J
Jamie • couple • au
9
Pros:

fantastic breakfast, and the staff were really friendly and helpful

2026-01-19 • via Nuitee
B
Bronwyn • family_with_children • au
5
2026-01-19 • via Nuitee
S
Sharifa • solo_traveller • au
9
Very comfortable
Pros:

I liked the cleanliness and the upkeep of the garden and the staff were super friendly.

Cons:

The pillows could be better quality.

2026-01-19 • via Nuitee
X
Xinyuan • family_with_children • au
9
2026-01-19 • via Nuitee
R
Rachel • extended_group • au
8
Would come again.
Pros:

Facility was beautiful, well kept.
Friendly staff.
Would highly recommend the hotel.

Cons:

Bed wasn't super comfortable.
Great variety for breakfast, but food didn't stay fresh and warm as the buffet was cooked early.
But would still recommend it.

2026-01-19 • via Nuitee