Quality Hotel Robertson Gardens

Hotels
Quality Inn
8.4 (1713 reviews)
281 Kessels Road , Brisbane , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Limited amenities
Price concerns
Restaurant options could be better

Categories

Cleanliness
8.56
Many reviews highlight the cleanliness of the rooms, making it a standout feature.
Service
8.73
Guests frequently mention the friendly and helpful staff.
Location
8.97
A prominent positive aspect, with multiple mentions of a great location.
Room Quality
8.22
Feedback indicates that while the rooms are clean and spacious, some guests find them a bit dated.
Amenities
7.85
Some amenities received criticism, including a lack of dining options and other features.
Value for Money
8.31
The hotel is perceived as providing good value, although some feel it's a bit pricey.
Food and Beverage
8.06
The breakfast received positive reviews, but some suggested more variety could enhance the experience.
Overall Experience
8.53
Most guests express a desire to return, indicating a strong overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:43

Property Description

Tranquil Oasis in Brisbane

Outdoor Pool and Onsite Restaurant/Bar
Escape to Quality Hotel Robertson Gardens and indulge in the refreshing outdoor pool or unwind at the onsite bar/restaurant.

Comfortable Rooms and Villas
Relax in air-conditioned rooms and villas equipped with modern amenities like free WiFi, satellite TV, and kitchen facilities.

Convenient Facilities and Dining Options
Experience 24-hour check-in, children's playground, and laundry services for a hassle-free stay. Treat yourself to delicious à la carte meals at Gardens Restaurant or opt for room service for added convenience.

Book your stay at Quality Hotel Robertson Gardens for a perfect blend of comfort and convenience.

Important information:

Guests are required to show current government issued photo identification and credit card upon check-in. Please note a security deposit is required on arrival, this will be collected by credit card or cash.

The property observes Silent Time from 10:00 PM to 6:00 AM; only registered guest will be allowed in the room/s during this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for AUD 30 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1713 reviews
Cleanliness: 8.56
Service: 8.73
Location: 8.97
Room Quality: 8.22
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 8.06
Overall Experience: 8.53
L
Lauren family_with_children au
10
2026-04-18 via Nuitee
T
Tickner family_with_children au
5
Pros:

Rooms were adequate for the price however the TV didn’t work.

Cons:

Service and effort to ensure TV worked.

2026-04-18 via Nuitee
M
Melinda family_with_children au
9
2026-04-16 via Nuitee
M
Muhammad Asim family_with_children au
10
Really enjoyed our stay. Free parking. Hassle free check-in and checkout.
Pros:

Neat and clean. Plenty of free parking space. Friendly staff.

2026-04-16 via Nuitee
M
Moira solo_traveller au
10
Beautiful gardens
Pros:

Great 2 bedroom apartment and warm staff

Cons:

Our booking didn't include breakfast. It was a great breakfast (!), but the booking misled me that it was included. Just double check, I guess 😁

2026-04-15 via Nuitee
C
corey family_with_children au
7
2026-04-15 via Nuitee
K
Kristen family_with_children au
10
We will be back!
Pros:

Close to sporting venues and shops, plus hidden off the main road. Its’s quiet, clean and comfortable.

2026-04-15 via Nuitee
J
Jessica solo_traveller au
8
2026-04-14 via Nuitee
S
Sandra family_with_children au
6
2026-04-14 via Nuitee
G
Grant family_with_children au
6
2026-04-14 via Nuitee
D
Dave family_with_children au
9
Great stay
Pros:

Conveniently located for what i needed - clean and good size room

Cons:

N/a

2026-04-13 via Nuitee
A
Anneliese family_with_children au
8
Would stay there again.
Pros:

Comfortable beds. Air con was good. Being able to park directly in front of your villa was helpful.

Cons:

The admin building had moved and that wasn’t clear for checkin.

2026-04-12 via Nuitee
S
Stacey solo_traveller au
8
Fantastic hotel with great amenities for kids
Pros:

Great location, rooms were great, loved the half basketball court, outdoor gym, pool and bbq area. Loved that it was only a short walk to the restaurant too

Cons:

We needed fresh towels daily and weren’t aware that you had to request fresh towels from reception. We went into reception to request some, and had to follow up later that night because they had forgotten.

The wait time for food at the restaurant was very long, the staff were very lovely though.

Beside the wait time for food and the towel situation we couldn’t fault anything else it was a lovely experience

2026-04-12 via Nuitee
M
Muhammad couple au
9
2026-04-12 via Nuitee
L
Lyndsey family_with_children au
7
Pros:

Convenient location, good sized rooms, comfortable and clean, good amenities. Perfect for a family

Cons:

Small electrical issue in our first room, however they responded immediately and when it couldn’t be fixed in a few minutes we were moved to another room.

However don’t try to order room service - the QR codes apparently go to “old” menus which you only find out when your incorrect order eventually arrives, they then tell you to look on the website for the menu but it was still incorrect for what they were telling me.

2026-04-10 via Nuitee
S
Sayuri family_with_children au
8
Pros:

とても清潔で気持ちよく過ごせました。

Cons:

車がなかったので、フロントから部屋までかなり歩きました。

2026-04-08 via Nuitee
J
Jane solo_traveller au
10
2026-04-07 via Nuitee
M
Mcnaughton family_with_children au
8
2026-04-05 via Nuitee
S
Sunke family_with_children au
10
2026-04-05 via Nuitee
T
Tracey family_with_children au
8
2026-04-04 via Nuitee