Comfort Inn & Suites Augusta Westside

Hotels
•
Comfort
8.2 (1568 reviews)
3 Loudon Road , Port Augusta , au

listing image 1
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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Fax/photocopying
Salt-water pool
Outdoor furniture
Shallow end
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Cons:
Issues with pool cleanliness
Rude front desk staff

Categories

Cleanliness
7.54
Some reviews highlighted issues such as a not-clean pool and tight parking felt uneasy.
Service
8.51
Majority of reviews praised the friendly staff, though one noted rudeness from front desk staff.
Location
8.55
Repeatedly mentioned as convenient and easy to find.
Room Quality
8.2
Generally comfortable rooms, though one review mentioned sizing issues.
Amenities
8.33
Positive comments on the BBQ, pool, and overall good amenities.
Value for Money
8.19
Reviews indicate good value and comfortable accommodation.
Food and Beverage
8.04
Coffee next door mentioned; food quality not explicitly reviewed.
Overall Experience
8.21
Most reviews reflected a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:49

Property Description

Prime Location near Port Augusta Waterfront
Located just a 2-minute walk from the picturesque Port Augusta Waterfront, Comfort Inn & Suites Augusta Westside offers a perfect blend of convenience and comfort.

Relaxing Outdoor Pool and BBQ Facilities
Unwind by the outdoor swimming pool or enjoy a delightful BBQ with friends and family at the hotel's BBQ facilities.

Modern Amenities and Nearby Attractions
The air-conditioned rooms are equipped with a flat-screen TV, refrigerator, and tea/coffee making facilities. Explore nearby attractions like the Port Augusta Golf Course and Australian Arid Lands Botanic Gardens just a short drive away.

Book now to experience a relaxing stay with top-notch amenities at Comfort Inn & Suites Augusta Westside.

Important information:

If you expect to arrive outside reception opening hours, please inform Comfort Inn & Suites Augusta Westside in advance, using the contact details found on the booking confirmation.

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card and a 2% charge when you pay with an American Express or Diners Club credit card.

Please note that all rooms are individually furnished and the photos are presented as a guide only.

Guests will be required to provide credit card details as a guarantee upon check in.

Guests who book through a third party website will be charged on the morning of check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, May 1, 2026 until Fri, Jul 31, 2026

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PUG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Adults stay for AUD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1568 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 8.2
Amenities: 8.33
Value for Money: 8.19
Food and Beverage: 8.04
Overall Experience: 8.21
M
Michaela • solo_traveller • au
10
2026-04-30 • via Nuitee
J
Joseph • couple • au
9
A lovely place to stay.
Pros:

We had a spacious room with a really comfortable bed and lounge chair. Everything worked well especially the wifi. The shower was hot and we understood the need for a pressure reducing water saver. The property manager was friendly, personable and informative. The closed security gate at night was a good thing. We will come back to this property.

Cons:

Nothing

2026-04-30 • via Nuitee
Z
Zane • solo_traveller • au
10
2026-04-28 • via Nuitee
S
shane • extended_group • au
5
would stay there again but next time will check the the shower isnt blocked
Pros:

we got there and the room was nice location was good

Cons:

the shower was blocked and it wasn't nice

2026-04-27 • via Nuitee
S
Sarah • solo_traveller • au
7
2026-04-27 • via Nuitee
M
Michael • extended_group • au
8
We received full refund very grateful
Pros:

We had to cancel our booking as pets not allowed in rooms this only showed up after we booked so we canceled immediately

Cons:

Said pet friendly but pets not permitted in rooms ??

2026-04-27 • via Nuitee
A
Anthony • solo_traveller • au
8
Pros:

The bed was amazing, the body wash and shampoo were great

Cons:

Having an alarm go off at 3 am and waking me up was not ideal

2026-04-26 • via Nuitee
W
Will • solo_traveller • au
10
Wills run west
Pros:

Friendly staff , comfortable clean rooms , well appointed

Cons:

Everything was good

2026-04-25 • via Nuitee
K
Karen • couple • au
4
2026-04-24 • via Nuitee
C
Chris • extended_group • au
9
Great! My friend was in a wheel chair, found the shower very difficult, very tight, happy otherwise
2026-04-23 • via Nuitee
T
taia • family_with_children • au
7
2026-04-21 • via Nuitee
A
Alison • family_with_children • au
9
Enjoyable stay
Pros:

Great location and very secure with the night gates
Had dinner at pub next door witch was good

Cons:

Nothing bad

2026-04-19 • via Nuitee
I
Inderjit Singh • family_with_children • au
5
Good.
Pros:

We didn't provided with breakfast. I am not sure if it was included or not.
Value for money, spacious, car park easily available, quite, cleanliness.

Cons:

There was no ventilation provided with a big window but not able to open it. My mum suffered an episode of Shortness of breath( a kind of panic attack) due to lack of ventilation. But for the given price it was not bad.

2026-04-15 • via Nuitee
N
Neale • couple • au
7
Grumpy lady at service desk. Like we were putting her out by booking in. No where are u from. No you
Pros:

Nil

Cons:

Small personal lighting didn't . Bed was definitely good

2026-04-14 • via Nuitee
R
Riddhish • solo_traveller • au
8
Pros:

Overall guest experience and secure parking.

Cons:

Noise from neighbours and many people smoking outsides.

2026-04-12 • via Nuitee
C
Cory • couple • au
6
2026-04-12 • via Nuitee
N
Nardi • solo_traveller • au
1
2026-04-12 • via Nuitee
A
Andrea • family_with_children • au
10
Perfect
Pros:

Excellent

Cons:

Nothing

2026-04-10 • via Nuitee
S
Seok Ming • family_with_children • au
10
2026-04-10 • via Nuitee
D
Deepu • family_with_children • au
3
2026-04-09 • via Nuitee