Comfort Inn & Suites Augusta Westside

Hotels
•
Comfort
8.2 (1521 reviews)
3 Loudon Road , Port Augusta , au

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Fax/photocopying
Salt-water pool
Outdoor furniture
Shallow end
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Cons:
Issues with pool cleanliness
Rude front desk staff

Categories

Cleanliness
7.54
Some reviews highlighted issues such as a not-clean pool and tight parking felt uneasy.
Service
8.51
Majority of reviews praised the friendly staff, though one noted rudeness from front desk staff.
Location
8.55
Repeatedly mentioned as convenient and easy to find.
Room Quality
8.2
Generally comfortable rooms, though one review mentioned sizing issues.
Amenities
8.33
Positive comments on the BBQ, pool, and overall good amenities.
Value for Money
8.19
Reviews indicate good value and comfortable accommodation.
Food and Beverage
8.04
Coffee next door mentioned; food quality not explicitly reviewed.
Overall Experience
8.21
Most reviews reflected a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:49

Property Description

Prime Location near Port Augusta Waterfront
Located just a 2-minute walk from the picturesque Port Augusta Waterfront, Comfort Inn & Suites Augusta Westside offers a perfect blend of convenience and comfort.

Relaxing Outdoor Pool and BBQ Facilities
Unwind by the outdoor swimming pool or enjoy a delightful BBQ with friends and family at the hotel's BBQ facilities.

Modern Amenities and Nearby Attractions
The air-conditioned rooms are equipped with a flat-screen TV, refrigerator, and tea/coffee making facilities. Explore nearby attractions like the Port Augusta Golf Course and Australian Arid Lands Botanic Gardens just a short drive away.

Book now to experience a relaxing stay with top-notch amenities at Comfort Inn & Suites Augusta Westside.

Important information:

If you expect to arrive outside reception opening hours, please inform Comfort Inn & Suites Augusta Westside in advance, using the contact details found on the booking confirmation.

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card and a 2% charge when you pay with an American Express or Diners Club credit card.

Please note that all rooms are individually furnished and the photos are presented as a guide only.

Guests will be required to provide credit card details as a guarantee upon check in.

Guests who book through a third party website will be charged on the morning of check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, May 1, 2026 until Fri, Jul 31, 2026

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PUG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Adults stay for AUD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1521 reviews
Cleanliness: 7.54
Service: 8.51
Location: 8.55
Room Quality: 8.2
Amenities: 8.33
Value for Money: 8.19
Food and Beverage: 8.04
Overall Experience: 8.21
J
Joanne • extended_group • au
10
Perfect place for our stopover in Port Augusta, great position and great value.
Pros:

It was clean and tidy. Had a gate that shut from 8:00pm so you felt secure. Perfect location right next door to a pub for dinner. Would definitely stay again.

2026-03-14 • via Nuitee
B
Brad • couple • au
10
Lovely family owned hotel. Good facilities and good rooms. Highly recommended
Pros:

Good facilities and excellent service

Cons:

Nil

2026-03-13 • via Nuitee
U
ulf • family_with_children • se
9
2026-03-12 • via Nuitee
S
sharyn • couple • au
10
Fabulous
Pros:

Great staff excellent location and very comfortable and good facilities

Cons:

Zero

2026-03-10 • via Nuitee
S
Shav • solo_traveller • au
8
A great place to stay with friendly staff and great location
Pros:

The remote electric gate was a nice touch that adds extra security for those who like that. Location is excellent, close the pubs, cafe and supermarket was an added bonus.

Cons:

There isn't anything I didnt like in general. The establishment was as described and fitted my needs perfectly.

2026-03-08 • via Nuitee
R
Ray • solo_traveller • au
8
Very comfortable and met expectations
Pros:

Clean & rooomy

Cons:

N/a

2026-03-08 • via Nuitee
J
John • couple • au
8
nil
Pros:

Generally all aspects as we only passed by on way to Melbourne & everything fine.

Cons:

nil

2026-03-08 • via Nuitee
D
Darren • couple • au
8
2026-03-06 • via Nuitee
T
Therese • family_with_children • au
9
Pros:

Location

2026-03-05 • via Nuitee
R
Robyn • family_with_children • au
9
Pros:

Clean and comfortable, bathroom lacked space to hang towels to dry for a room that can accommodate 4 people, otherwise room was good

2026-03-03 • via Nuitee
S
Sarah • family_with_children • au
8
2026-03-01 • via Nuitee
B
Brett • solo_traveller • au
8
Pros:

Clean and large room.

2026-02-25 • via Nuitee
R
Rachel • extended_group • au
10
The cabin was great, but didn’t feel safe in the town after dark.
Pros:

We stayed in the cabin. It was fantastic. Clean, friendly staff, great set out. Shower was shitty, but comfortable beds. Parking at the door behind a security gate.

Cons:

Shower was the worst I’ve ever used.

2026-02-25 • via Nuitee
V
Valmik • extended_group • au
6
Good
Pros:

Quite nice and comfortable

Cons:

Didn’t received message from reception about how to hand over keys

2026-02-25 • via Nuitee
I
Ian • solo_traveller • au
7
Worked for purpose
Pros:

Location

2026-02-13 • via Nuitee
T
Theo • family_with_children • au
5
Update needed
Pros:

Location was acceptable

Cons:

Desperately needs an update. Due to winds, loose fence panels caused a lot of rattling noise

2026-02-12 • via Nuitee
A
A B M MAHBUBUL • family_with_children • au
10
Pros:

Excellent location and service

Cons:

NA

2026-02-11 • via Nuitee
K
Keith • family_with_children • au
10
2026-02-11 • via Nuitee
S
Stacey • family_with_children • au
3
Quick stay overnight to break a 9hr trip in half. Definitely no "comfort " in this Comfort Inn.
Pros:

Room was clean that's about all I can praise it for.

Cons:

The bed was absolutely awful. For a place called "comfort inn" there definitely was no comfort. For someone with back issues this bed couldn't have been any worse. It was like laying on the ground and i could not sleep at all. I was in utter agony come morning just from laying on it and tossing and turning all night. Even sleeping on all the pillows under me didnt help.. Hotels really should be providing comfortable mattresses to ensure guests are comfortable.
Staff at the desk could have been more inviting and happier aswell.

2026-02-09 • via Nuitee
M
Monica • extended_group • au
8
2026-01-31 • via Nuitee