Canterbury International Hotel

Hotels
•
Choice Hotels International
8.6 (133 reviews)
326-330 Canterbury Road, Forest Hill, Victoria, 3131 , Forest Hill , AU
61-3-98784111

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Facilities

Fitness facilities
Health or beauty spa nearby
Express check-out
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Issues with breakfast timing
Cleanliness concerns with some dishes

Categories

Cleanliness
7.81
Some concerns about cleanliness of cups and glasses, but overall room was clean.
Service
9.28
Friendly staff and quick response to issues; overall service was highly praised.
Location
8.82
Great location for dining areas, although a bit noisy near busy intersection.
Room Quality
8.77
Rooms were described as clean and comfortable, with good space.
Amenities
8.3
Amenities are adequate, although some wear was noted in certain areas.
Value for Money
8.76
Good value considering the accommodations and services provided.
Food and Beverage
8.31
Mixed experiences with breakfast timing but overall it was good.
Overall Experience
8.78
Overall positive experiences with some minor issues addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:31

Property Description

Recreation Options
Enjoy the fitness center, terrace, and garden for leisure activities.

Dining and Drinking
Indulge in meals at the restaurant or coffee shop, and unwind with a drink at the bar/lounge.

Amenities and Services
Benefit from complimentary Wi-Fi, concierge services, a computer station, and express check-out.

Experience the best of Melbourne from Quality Hotel Canterbury International. Book your stay now!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.6
Based on 133 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
J
Joanna • family
2
Pros:

Washing machine and Dryer not cleaned. Dishwasher dirty anc looked broken. Bathroom walls not clean around toilet area. Only 1 blanket in the 1Bed unit which has a pullout sofa for extra person.
Tiny bowls, cups, plates and limited cutlery.

2025-10-13 • via Nuitee
S
Shane
6
Pros:

Stayed several times recently and this was the only time I had a bad experience. Some
Issues with staff and random homeless type person in the lobby was certainly an issue.

2025-10-09 • via Nuitee
D
Douglas
6
Pros:

Walls are plaster thin so it’s very noisy. Broken lamp shades and shabby furniture. Hair in the shower and rubbish on the carpet. Breakfast was depressing so we skipped it. Very tired and not well maintained or cleaned.
Don’t bother.

2025-10-09 • via Nuitee
H
Hang Tsz
6
Pros:

Shower area is not clean. Mould in grout.

2025-10-06 • via Nuitee
J
John • partner
10
Pros:

Modern room with good facilities

2025-10-02 • via Nuitee
A
Alexander
8
Would go back
Pros:

Loved the 2 room/ apartment. It didn't have a kitchen, but breakfast was included. Unfortunately, cups and glasses in the cupboard were not clean but they gave us 2 bottles of water to make amends.

2025-09-17 • via Nuitee
S
Shane
10
Pros:

Always enjoy my stay here. I generally stay twice a month and never had an issue.

2025-09-16 • via Nuitee
C
Carey
8
Pros:

Clean room, comfy bed, helpful staff. Had problem with key when first arrived, but was fixed straight away. Breakfast was good, but staff seemed to be struggling to keep up with demand (food, glasses and cutlery were in short supply, but was very busy).

2025-09-12 • via Nuitee
S
Shane
10
Pros:

First class service and very happy with my stay once again.

2025-09-06 • via Nuitee
J
Jordyn
10
Pros:

Just loved it

2025-09-05 • via Nuitee
B
Brooke • family
10
Pros:

Clean & comfy. Easy to find. Plenty of well lit parking. Woke during the night & my only thought was how comfortable I was. Great nights sleep.

2025-08-24 • via Nuitee
S
Sarah • family
10
Pros:

When people in the next room were smoking inside it wafted into our room - the staff quickly found us a new room and dealt with the issue quickly - staff on for breakfast were lovely and helpful

2025-08-18 • via Nuitee
S
Shane
10
Pros:

Thoroughly enjoyed my stay and will be staying again later this month.

2025-08-14 • via Nuitee
S
Sam
4
Pros:

.

2025-08-13 • via Nuitee
J
Jason • family
10
Pros:

Great location. Easy to get to dining areas, little bit of traffic noise ut otherwise great value stay

2025-08-10 • via Nuitee
M
Matthew
8
Pros:

Bed was great. Location convenient albeit at a very noisy intersection of six-lane roads. Ask for a room not facing the street!

2025-08-06 • via Nuitee
T
Talisha • partner
10
Pros:

Everything was very nice and i had a lovely stay with my partner for the weekend the only down side to it was we paid to have breakfast included af 7 am and it was never ready at 7 we had to wait 30 mins for a hot breakfast the first day we had just cereal and toast and hot tea and coffee but the hot food didn’t come out until 7:35am and then the next morning at breakfast same thing. Maybe don’t tell guest that breakfast is at 7 when really hot breakfast doesn’t come out until 7:30am.

2025-08-03 • via Nuitee
R
ROB
8
Pros:

SERVED ITS PURPOSE
I was in Melbourne on a business trip, seeing customers in the Forest Hill area.
The Canterbury Hotel was as described / appropriately priced / and quite comfortable for a 2 night stay.
Spacious bathroom. Quieter than I thought it would be. Good WiFi. Easy parking.
Aircon is old and clunky. Bed wasn't the softest. TV is quite small. Desk chairs are horribly uncomfortable.
It's not The Ritz.
But they don't price as though it is either...

2025-08-03 • via Nuitee
S
Shane
10
Pros:

Very friendly staff and comfortable room. Great location.

2025-07-29 • via Nuitee
Y
Yan • family
10
Pros:

The hotel was chosen for its location to family I’m visiting. The facilities are okay, though some places showed signs of wear (wall, lamp shades). The breakfast was great, hot in the weekend, continental on weekdays.

2025-07-29 • via Nuitee