BEST WESTERN PLUS Travel Inn

Hotels
Best Western Plus
8.2 (2133 reviews)
Cnr. Grattan & Drummond Streets , Melbourne , au

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good value for money
Cons:
Small bathrooms
Noise issues
Basic amenities
Limited breakfast variety

Categories

Cleanliness
7.84
Room was very clean and well kept.
Service
8.81
Staff were very friendly and helpful.
Location
8.85
Great location close to amenities.
Room Quality
7.8
Room size and comfort were good, but some issues with noise.
Amenities
8.33
Good amenities, but issues with the shower and air conditioning.
Value for Money
8.29
Good value for money based on room size and location.
Food and Beverage
7.34
Breakfast options could be more varied.
Overall Experience
8.31
Overall a very positive experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:02

Property Description

Luxurious Boutique Hotel in Carlton

Chic Accommodations: Best Western The Travel Inn Melbourne offers a variety of rooms and suites, some featuring flat-screen TVs and corner spa baths for ultimate relaxation.

Tranquil Oasis: Nestled in the heart of the property is a secluded courtyard with a pool and dining area, providing a serene escape from the bustling city.

Personalized Service: The hotel's welcoming staff goes above and beyond to create a warm atmosphere for guests, offering tailored assistance and local recommendations for a memorable stay.

Experience the charm and comfort of Best Western The Travel Inn Melbourne – book your stay now!

Important information:

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2133 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.85
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.34
Overall Experience: 8.31
W
wang solo_traveller nz
7
2026-03-14 via Nuitee
D
Deborah solo_traveller nz
9
2026-03-14 via Nuitee
M
michael solo_traveller au
7
2026-03-14 via Nuitee
M
Maddison couple au
10
2026-03-14 via Nuitee
W
Weihao family_with_children tw
10
2026-03-14 via Nuitee
A
Adam couple au
10
2026-03-13 via Nuitee
A
Adam family_with_children au
9
2026-03-13 via Nuitee
F
FANG-YU extended_group au
10
2026-03-13 via Nuitee
D
Dawn couple au
8
Great location. Comfortable stay with a few improvements needed.wonderful staff
Pros:

Location
Comfortable room
Accommodating staff

Cons:

Bathroom quite tight and shower leaking water at base of door and surrounding. Very slippery and dangerous. First time eating in meals from restaurant could be improved had the champagne chicken which was served warm and the mash tasted like instant. Beans were nice though.

2026-03-13 via Nuitee
T
Tameka family_with_children au
10
2026-03-13 via Nuitee
F
Fawcett couple au
8
2026-03-13 via Nuitee
J
James couple us
7
2026-03-12 via Nuitee
M
Moss family_with_children au
8
2026-03-12 via Nuitee
T
Tobias family_with_children de
10
Pros:

Wir hatten ein frisch renoviertes Zimmer in der 3. Etage mit Blick auf die Innenstadt.

2026-03-12 via Nuitee
D
Dave family_with_children au
7
2026-03-12 via Nuitee
Z
Zsolt solo_traveller au
8
2026-03-11 via Nuitee
K
Kate solo_traveller au
8
Excellent location beautiful view out my window, would love to book again
2026-03-11 via Nuitee
R
Robert couple es
9
2026-03-10 via Nuitee
K
Keith George couple au
9
Convenient and good value
Pros:

Great Location - close to Lygon St.
God Value.
Friendly & helpful staff.

Cons:

Some facilities are looking a little tired & dated.
Got charged for full breakfast instead of the continental breakfast

2026-03-10 via Nuitee
P
Peta couple nz
6
Great location, poor staff member ruined the experience.
Pros:

The location was ideal, close to absolutely everything.

Cons:

The room was pretty noisy which unfortunately cannot be helped as it is so close to Lygon Street. We had issues with our key card using the garage.
There was also one of the staff we witnessed being rude and talking down to other staff, other guests and also my wife. He is the reason we will not return.

2026-03-10 via Nuitee