BEST WESTERN PLUS Travel Inn

Hotels
Best Western Plus
8.2 (2645 reviews)
Cnr. Grattan & Drummond Streets , Melbourne , au

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good value for money
Cons:
Small bathrooms
Noise issues
Basic amenities
Limited breakfast variety

Categories

Cleanliness
7.84
Room was very clean and well kept.
Service
8.81
Staff were very friendly and helpful.
Location
8.85
Great location close to amenities.
Room Quality
7.8
Room size and comfort were good, but some issues with noise.
Amenities
8.33
Good amenities, but issues with the shower and air conditioning.
Value for Money
8.29
Good value for money based on room size and location.
Food and Beverage
7.34
Breakfast options could be more varied.
Overall Experience
8.31
Overall a very positive experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:02

Property Description

Luxurious Boutique Hotel in Carlton

Chic Accommodations: Best Western The Travel Inn Melbourne offers a variety of rooms and suites, some featuring flat-screen TVs and corner spa baths for ultimate relaxation.

Tranquil Oasis: Nestled in the heart of the property is a secluded courtyard with a pool and dining area, providing a serene escape from the bustling city.

Personalized Service: The hotel's welcoming staff goes above and beyond to create a warm atmosphere for guests, offering tailored assistance and local recommendations for a memorable stay.

Experience the charm and comfort of Best Western The Travel Inn Melbourne – book your stay now!

Important information:

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

8.2
Based on 2645 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.85
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.34
Overall Experience: 8.31
A
Amalia couple au
7
Is okay
Pros:

Their housekeeping team need it to be train again. They don’t properly clean the room.

2026-08-08 via Nuitee
L
Laurence A solo_traveller au
4
2026-08-08 via Nuitee
C
Candice solo_traveller au
8
Pros:

Convenient location, and shout out to the staff. Every single one was friendly and helpful - I was impressed by the consistency amongst the entire team.

Cons:

King bed was quite firm - borderline too firm for me. And lighting in my room was a bit dim; I would have liked brighter light or a lamp to help. Bathrooms are squeezy too.

2026-08-08 via Nuitee
L
LISA couple au
10
Overall a lovely stay other staff members lovely & very helpful 🌺
Pros:

Great location & price ✅

Cons:

The hotel manager frankly was NOT friendly at all & not the person for the front counter

2026-08-08 via Nuitee
D
Donna couple gb
10
Great Location with regularly cleaned rooms and friendly staff would stay again
Pros:

Great location and lovely staff

Cons:

Nothing

2026-08-07 via Nuitee
E
Elizabeth solo_traveller au
10
Great stay in the city for a great price
Pros:

Great location. Clean and quite new

Cons:

Nothing

2026-08-07 via Nuitee
S
Sarson solo_traveller au
8
Excellent as usual apart from the comment from the staff member when I checked out.
Pros:

Great location. clean room, good value. The reasons I have stayed many times in this hotel

Cons:

When checking out on 7 August, I asked if I could leave my bag behind the counter which I would then pick up later that day. The person said this would cost $20. I showed my surprise as usually there is no charge for this. She then said she was joking. This was at best a bad joke and left a sour taste in my mouth.

2026-08-07 via Nuitee
R
Regan couple za
7
Nice, but overpriced for what you get.
Pros:

The room was a good size. The bed was comfortable.

Cons:

Some online adverts say they have room service - NOT TRUE. Check in and check out staff were not friendly. The linens on the bed were very old and fraying on the edges. The bathroom needs updating. For what you get the price is a bit steep.

2026-08-07 via Nuitee
P
Phillip couple au
10
I’ll be back
Pros:

Well located

Cons:

All good

2026-08-06 via Nuitee
M
Miguel solo_traveller au
7
Pros:

Close proximity to Lygon Street.
Clean room, serviced daily.

Cons:

Very dated facilities and small room.

2026-08-06 via Nuitee
A
Andrew couple au
7
2026-08-06 via Nuitee
P
Phillip couple au
10
I’ll be back
Pros:

Loved it

Cons:

All good, friendly staff

2026-08-05 via Nuitee
M
Mark family_with_children nl
6
Goede ligging maar hotel en kamers hebben een update nodig
Pros:

Goede ligging bij het “little Italy” van Melbourne en redelijk dichtbij het centrum van de stad. De “upgrade” van de kamers aan elkaar met onze kinderen.

Cons:

Het is heel sfeerloos, zowel het hotel als de kamers. Kamers zijn absoluut toe aan renovatie en niet passend zoals gepresenteerd op de foto’s, tl-licht in de kamers, oude vloerbedekking, gordijnen, bedden. Zwembad was “het gehele jaar door verwarmd” maar absoluut niet passend qua temperatuur voor zwemmen in de winter.

2026-08-05 via Nuitee
G
Graeme couple au
7
Great short stay
Pros:

Price and location

Cons:

The room heater made the room to hot

2026-08-05 via Nuitee
J
Julie solo_traveller au
8
Pros:

Location

Cons:

Bed wasn’t very comfortable and noise from other rooms doors banging was annoying

2026-08-04 via Nuitee
F
Feng solo_traveller cn
8
2026-08-04 via Nuitee
C
Clare couple au
8
2026-08-04 via Nuitee
S
Steve couple au
8
2026-08-03 via Nuitee
R
R family_with_children ch
9
2026-08-03 via Nuitee
W
Whiteford couple au
8
Good value, comfortable and quiet.
Pros:

Location was excellent, reasonable price and I was able to park on site.

Cons:

If you have a larger car, the parks are tight!

2026-08-03 via Nuitee