Mercure Perth Hotel

Hotels
Mercure
7.2 (2949 reviews)
West Mill Street , Perth , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable beds
Cleanliness issues

Categories

Cleanliness
6.13
Several reviews mentioned dirtiness and issues with room cleanliness.
Service
8.6
Consistently praised for friendly and helpful staff.
Location
8.14
Heavily mentioned as a positive aspect in multiple reviews.
Room Quality
6.59
Mixed sentiments; some rooms were described as tired and dated.
Amenities
7.12
Average feedback regarding extra amenities available.
Value for Money
7.08
Some reviews mentioned getting what they paid for, with mixed feelings on value.
Food and Beverage
6.63
Food quality at breakfast received negative feedback regarding temperature.
Overall Experience
7.3
Overall mixed experience; some good moments overshadowed by issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:00

Property Description

Historic Watermill Setting:
Experience a stay like no other at our unique Perth hotel, located in a charming 15th century watermill. Immerse yourself in history as you admire the original water wheel while enjoying the serene garden, reception area, and Lounge Bar.

Modern Amenities:
Indulge in comfort with our well-equipped rooms featuring private bathrooms, flat-screen TVs, and complimentary high-speed internet. Stay connected with direct dial telephones, and enjoy the convenience of tea and coffee making facilities, a hairdryer, and a trouser press.

Explore Nearby Attractions:
Conveniently located near Scone Palace, Branklyn Gardens, and the Glenturret Distillery, our hotel offers easy access to top attractions. Unwind at the Perth Leisure Pool, visit the Perth Museum & Art Gallery, or discover the craftsmanship at the Caithness Glass Visitor Centre.

Experience history, comfort, and convenience at our Perth hotel. Book your stay now for an unforgettable getaway.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.

Please note that the property does not have a elevator and the restaurant is located on the first floor.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.2
Based on 2949 reviews
Cleanliness: 6.13
Service: 8.6
Location: 8.14
Room Quality: 6.59
Amenities: 7.12
Value for Money: 7.08
Food and Beverage: 6.63
Overall Experience: 7.3
J
Jonathan couple gb
1
2026-07-04 via Nuitee
S
Sarah extended_group gb
4
Average
Pros:

Not much. The only good thing was the staff were lovely and helpful.

Cons:

The location is in a horrible area, the parking is limited. The rooms are in need of an extreme makeover, food is average.

2026-07-04 via Nuitee
C
Charles solo_traveller gb
3
Pretty awful
Pros:

Very little

Cons:

Too noisy, dated and tired

2026-07-04 via Nuitee
C
Collette couple gb
4
Have stayed in hotel a number of times but probably won't stay again.
Pros:

Staff were lovely as always.

Cons:

Noise from room above was dreadful. This isn't a reflection on the person staying there but on the total lack of soundproofing between floors. When the person walked about or made any noise it was extremely loud.

2026-07-04 via Nuitee
T
Thomas Fringeli solo_traveller ch
8
Pros:

Schönes Hotel, sauber und ein sehr gutes Frühstück

Cons:

Sehr hellhörig. Wir haben jeden Schritt unserer Zimmernachbarn gehört auch den Fernseher. Die Toilette ist so nah an der Wand gebaut das man nicht mal richtig sitzen kann.

2026-07-03 via Nuitee
R
Robert solo_traveller gb
5
Pros:

Old tired hotel

Cons:

Nothing

2026-07-03 via Nuitee
C
Caterina couple it
7
2026-07-03 via Nuitee
L
Lorrayne family_with_children gb
7
Pros:

Breakfast was lovely, dining room very clean offered a great selection

Cons:

I didn't like my family member being charged for a room when it was already paid for ,thought it was really bad the hotel used his card when I myself booked everything

2026-07-02 via Nuitee
F
FBSG solo_traveller es
10
Pros:

The location was excellent and the building is stunning. Steff on reception was a so friendly and helpful.

2026-07-02 via Nuitee
D
David solo_traveller gb
6
2026-07-02 via Nuitee
E
Ewan couple gb
7
An enjoyable city hotel base with great staff in all departments .
Pros:

Room was ok.
Breakfast was very good lots of choice and helpful staff.
Location was great for city centre activities all walkable from the hotel.
The brasserie was a great place to eat - excellent service from friendly , helpful staff

Cons:

The room was a little tired looking in decor especially the bathroom.
The bed was too hard for us ( but a personal opinion).
Although the room was generally in a quiet spot, the banging of other room doors was a disturbance late evening and early morning. ( a soft closing mechanism might help).
There was a good deal of choice for meat eaters on the brasserie menu but we thought more vegetarian and vegan options would be fairer. For example 4 different meat burgers but none for vegetarians/vegans.

2026-07-01 via Nuitee
A
Alison solo_traveller gb
8
Pros:

We had realised after booking that there were steps to bedroom. An email confirmed this, but they forgot to add that there were a further 15 steps to the restaurant. Does need more highlighting not suitable for anyone with mobility issues. However, the staff were incredibly helpful, and I did get time to discuss this with the manager. Without there help our stay would have been disastrous.

Cons:

Lack of pull card in bathroom. Again manager has assured us this will be looked at .

2026-07-01 via Nuitee
C
Craig couple gb
5
Ageing hotel, in need of renovation, no soundproofing at all, carpets worn, bed was comfy enough.
Pros:

Location

Cons:

Very aged, no soundproofing, in need of renovations

2026-06-29 via Nuitee
G
Gyde couple gb
9
2026-06-29 via Nuitee
S
Stephen couple gb
6
Excellent
Pros:

Spotless, staff amazing and polite, great central locstat

Cons:

Small things really but have to mention, prestige room fab no sugar for coffee, minor I know but small points matter, next breakfast was awesome , however the one coffee machine for a full house at breakfast just isn’t enough, waited for scrambled egg gone as soon as it came, needs more on a few other items, orange juice ran out, again due to the numbers

2026-06-29 via Nuitee
P
Pam couple gb
9
Good comfortable stay.
Pros:

Comfortable room. Breakfast good, plenty choice and well cooked. Staff were very efficient, friendly and welcoming.

Cons:

Room was very warm and window didn’t stay open.

2026-06-28 via Nuitee
N
Neil solo_traveller gb
8
2026-06-27 via Nuitee
L
Linda solo_traveller gb
8
Pros:

The building- interesting features incorporated of the old mill.
Easy parking.
Pub food but we'll cooked and presented

Staff were helpful and welcoming

Cons:

Would have been nice to get away from the tv in the bar when eating when Brasserie closed.

2026-06-27 via Nuitee
A
Andrew couple gb
9
Stayed there before excellent accommodation
2026-06-27 via Nuitee
L
Lesley couple lk
5
Disappointed by the lack of cleanliness wrt to the actual bed.
Pros:

Location is excellent in walking distance of the town centre.

Cons:

Due to the heatwave conditions the room was very warm so we removed the downie from the cover only to find the duvet was filthy. The bathroom sink had a huge crack in it across the bowl.

2026-06-26 via Nuitee