Mercure Perth Hotel

Hotels
Mercure
7.2 (2807 reviews)
West Mill Street , Perth , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable beds
Cleanliness issues

Categories

Cleanliness
6.13
Several reviews mentioned dirtiness and issues with room cleanliness.
Service
8.6
Consistently praised for friendly and helpful staff.
Location
8.14
Heavily mentioned as a positive aspect in multiple reviews.
Room Quality
6.59
Mixed sentiments; some rooms were described as tired and dated.
Amenities
7.12
Average feedback regarding extra amenities available.
Value for Money
7.08
Some reviews mentioned getting what they paid for, with mixed feelings on value.
Food and Beverage
6.63
Food quality at breakfast received negative feedback regarding temperature.
Overall Experience
7.3
Overall mixed experience; some good moments overshadowed by issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:00

Property Description

Historic Watermill Setting:
Experience a stay like no other at our unique Perth hotel, located in a charming 15th century watermill. Immerse yourself in history as you admire the original water wheel while enjoying the serene garden, reception area, and Lounge Bar.

Modern Amenities:
Indulge in comfort with our well-equipped rooms featuring private bathrooms, flat-screen TVs, and complimentary high-speed internet. Stay connected with direct dial telephones, and enjoy the convenience of tea and coffee making facilities, a hairdryer, and a trouser press.

Explore Nearby Attractions:
Conveniently located near Scone Palace, Branklyn Gardens, and the Glenturret Distillery, our hotel offers easy access to top attractions. Unwind at the Perth Leisure Pool, visit the Perth Museum & Art Gallery, or discover the craftsmanship at the Caithness Glass Visitor Centre.

Experience history, comfort, and convenience at our Perth hotel. Book your stay now for an unforgettable getaway.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.

Please note that the property does not have a elevator and the restaurant is located on the first floor.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.2
Based on 2807 reviews
Cleanliness: 6.13
Service: 8.6
Location: 8.14
Room Quality: 6.59
Amenities: 7.12
Value for Money: 7.08
Food and Beverage: 6.63
Overall Experience: 7.3
S
Scott couple gb
10
2026-05-16 via Nuitee
L
Liz couple gb
7
It’s was a good location to Perth city centre
Pros:

Very friendly staff. Room was adequate and they provided us with a wet room for my husband which was appreciated.

Cons:

Sound proofing from upstairs was not good. Very noisy from around 06:00 and again from around 22:30 from floor boards and people talking.

2026-05-16 via Nuitee
M
Margaret solo_traveller gb
9
Pros:

Friendly

Cons:

Bar prices very high

2026-05-15 via Nuitee
M
Malcolm solo_traveller gb
9
Pros:

The receptionist was very polite and helpful

2026-05-15 via Nuitee
P
Pauline solo_traveller gb
8
Pros:

Love this wee hotel and enjoy visiting Perth. This hotel is central to everything we like to do when visiting, the staff are so attentive and welcoming and nothing is ever too much trouble for them.

Cons:

Our room was a bit dated with a huge crack in the bathroom sink and an old worn leather chair which was peeling and very badly worn. Another thing we've now been made aware of is that you need to pay for parking whilst staying at the hotel. In all the years of coming here I've never had this happen before and I find it pretty bad that this is an extra addition to your hotel stay making it even more expensive than you anticipated. All in all poor judgement in trying to extort more money from hotel residents.

2026-05-15 via Nuitee
B
Brian extended_group gb
6
N/A
Pros:

N/A

Cons:

BEDS COULD HAVE HAVE BIGGER (SINGLE BEDS)

2026-05-15 via Nuitee
J
Jordana solo_traveller gb
9
2026-05-15 via Nuitee
S
Sally solo_traveller gb
10
Thoroughly recommend, lovely staff always keen to help
Pros:

Location, parking, breakfast, and friendliness of staff

Cons:

WiFi was a bit intermittent at busy times

2026-05-15 via Nuitee
S
Sarah solo_traveller gb
6
Comfortable, clean but in need of an upgrade
Pros:

Location was very convenient for the city centre. The bed was comfortable and clean. The staff were very welcoming and friendly.

Cons:

The room was extremely tired and needs attention. The carpet was threadbare for a significant section around the bed, the lampshade was damaged, the bathroom sink vanity had damage (laminate chunks missing and coloured in).
The room served it's purpose and was comfortable and clean for the stay. It was just a shame that the staff are being let down by the visual elements of the room, especially for a Mercure.

2026-05-14 via Nuitee
S
Steve solo_traveller ie
8
2026-05-14 via Nuitee
M
matthew solo_traveller gb
8
Cons:

Poor WiFi

2026-05-14 via Nuitee
S
Sebastian couple gb
10
2026-05-13 via Nuitee
A
Andrew couple gb
7
Ok got one night
Pros:

Excellent location and reception/bar area. Rooms are tired and dated

Cons:

Rooms need refurbished

2026-05-12 via Nuitee
D
David couple ae
7
Great location, nice bar, staff are lovely. Hotel is fairly basic but my go to stay in Perth.
Pros:

Great location, good bar, check in staff are great, comfy bed.

2026-05-11 via Nuitee
G
Gareth solo_traveller gb
7
2026-05-11 via Nuitee
G
geoffr414 Couples Broadstairs, Isle of Thanet, Kent, England
10
Nice, comfortable place with friendly staff.
Pros:

Second visit to the Mercure and really great stay. Mix up with room on arrival as I needed and booked an accessible room but was directed upstairs which was very difficult for me. However I was met struggling upstairs by a great guy from staff called Callum who took my luggage and sorted it all out and I was given the same accessible room I had last time. I hope the hotel appreciates him as much as he deserves. Breakfast was great. Self service including haggis! Dinner rather disappointing very much like motel services which rather lets the hotel down but there are some good places to eat nearby. Parking ok and with disabled parking right outside. Lovely place with nice bar and right on the mill stream which you can see through the glass floor by reception. In all a great place and at a reasonable price.

2026-05-10 via Tripadvisor
M
Mariei couple gb
5
Disappointed
Pros:

Location

Cons:

It’s looking a bit tired in the room and adjoining corridors- very poor work replacing tiles in the shower with totally different ones.
Breakfast was not up to the standard I expected from a Mercury Hotel - bacon extremely rare and couldn’t get a coffee as the Staff hadn’t checked the machine and it turned out not to be working.

2026-05-10 via Nuitee
L
Lesley solo_traveller gb
1
Expensive for what it was and extremely shabby and outdated.
Pros:

The location was good and the history of the property interesting. The staff were pleasant

Cons:

The rooms were shoddy and dirty. Many of the common parts were shoddy.
Threadbare furniture, cracked tiles and tiles missing.
Dirty bathrooms
The hotel needs a complete refurbishment and untilthis happens it should be closed. I have taken pictures and will be writing directly to the management. I have stayed in Mercure hotels before which were fabulous.

2026-05-10 via Nuitee
W
William couple gb
9
Pros:

Breakfast was good with a good choice

2026-05-10 via Nuitee
J
Jérémy couple fr
7
Hôtel bien placé mais à rafraîchir.
Pros:

L’emplacement et le personnel très sympathique.

Cons:

Les chambres vieillissantes. Très étonné pour un établissement mercure

2026-05-09 via Nuitee