Mercure Civitavecchia Sunbay Park Hotel

Hotels
•
Mercure
5.5 (383 reviews)
Via Aurelia Sud, Km 68.750 , Civitavecchia , it
+33145388600

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful sea views
Quaint atmosphere
Cons:
Inconsistent room quality
Uncleanliness issues
Loud nearby noise

Categories

Cleanliness
3.21
Reviews highlight issues with unclean rooms and maintenance, like dirty showers and mold.
Service
6.68
Mixed reviews mention friendly staff but some reports of unfriendly service.
Location
7.72
Many reviews appreciated the location, but some difficulty finding the entrance was noted.
Room Quality
4.17
Comments indicate rooms were old, small, and in need of updating.
Amenities
5.2
Amenities were inconsistent, with some being noted as good while others were lacking.
Value for Money
5.16
Value perception is mixed, with reports of overpriced stay considering the conditions.
Food and Beverage
6.21
Breakfast got average remarks; however, dining experiences were marked by dissatisfaction.
Overall Experience
5.68
Overall mixed sentiments; some guests enjoyed the views but others were disappointed with several aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:37

Property Description

Tranquil Oasis in Punta del Pecoraro

Lush Gardens and Refreshing Pools: Sunbay Park Hotel boasts a meticulously maintained garden and not just one, but two pools for your relaxation - one of which features invigorating salt water.

Convenient Location and Serene Surroundings: Situated just 3 km from central Civitavecchia and nestled along the scenic Via Aurelia state road, our hotel offers a peaceful retreat surrounded by natural beauty.

Comfortable Rooms with Sea Views: All our air-conditioned rooms come with private bathrooms, and some even offer a balcony to enjoy the stunning views. After a restful night, treat yourself to delicious Italian cuisine at Le Terrazze while soaking in the sea views.

Experience tranquility and comfort at Sunbay Park Hotel - book your stay now for an unforgettable getaway!

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
A shuttle service for Civitavecchia centre and harbour is available on request and at extra costs.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

5.5
Based on 383 reviews
Cleanliness: 3.21
Service: 6.68
Location: 7.72
Room Quality: 4.17
Amenities: 5.2
Value for Money: 5.16
Food and Beverage: 6.21
Overall Experience: 5.68
V
Vickie • extended_group • us
8
Friendly staff, no swimmable pool, good communication with transport people to ship vans
Pros:

Quaint, good view of sea

Cons:

Cold breakfast

2025-10-25 • via Nuitee
G
GABRIEL • couple • ar
8
Pros:

La amplitud y la ubicación

Cons:

Mobiliario sin actualizar

2025-10-16 • via Nuitee
G
GABRIEL • solo_traveller • ar
8
2025-10-16 • via Nuitee
D
Daniel • partner
10
Pros:

Overall great! Need to get something to get rid of the mosquitos in the room.

2025-10-10 • via Nuitee
M
Marcello • solo_traveller • it
6
Pros:

Reception top e balcone vista mare

Cons:

Camera sporca, TV non utilizzabile per telecomando perso nonostante manutentore
Servizio cena molto lento

2025-10-08 • via Nuitee
C
Carol • family_with_children • us
9
Old Style comfort with a beautiful view!
Pros:

Such a beautiful and peaceful place, just what we needed, some calm and quiet after 4 months in Rome center. The outdoor seating at the restaurant is absolutely serene, with a gorgeous view overlooking the sea. Rooms were large and comfy, we had a balcony with a sea view.

Cons:

My lower scores are only about accessibility; we didn’t have a car, and taxis were a bit pricey. Once we got to know the area, though, we found our own ways to get around and really enjoyed our stay.

2025-10-08 • via Nuitee
M
Mark • couple • us
3
Very old rundown place needs major updating
Pros:

I did not like this property it was old and needs major updates the room was very small and air conditioning did not work well . Bed was very uncomfortable and old hard foam mattress . Property is not near anything

Cons:

The whole visit from food to bed to property all terrible

2025-10-06 • via Nuitee
R
Richard
10
Pros:

The hotel is beautiful, but does need a little updating on the outside . The rooms were extremely clean and beautiful. The views are excellent. I would definitely stay there again.

2025-09-19 • via Nuitee
R
Roy • partner
2
Pros:

Do not stay at this property if you want a good nights rest or two even! There is a Rave nextvdoorcwhich played both nights until 2 to 3 am each night. The hotel didnt do anything to inform us at all about it. We had no sleep both nights especially since we did an all nighter flight from Canada. We will be looking into a refund shortly.

2025-09-19 • via Nuitee
E
Emora • solo_traveller • it
5
Pros:

Personale cortese

Cons:

Difficile da trovare in mancanza di cartelli a segnalare l’entrata, il navigatore mi aveva portato più avanti. La doccia era piena di calcare e sporca in alcuni punti. La stanza era accogliente ma non pulita perfettamente c’erano capelli ovunque a terra.

2025-09-16 • via Nuitee
W
Willemina • couple • nl
8
Helemaal goed
2025-09-12 • via Nuitee
V
Venancia
6
Sunbay Park Hotel
Pros:

I would say just okay, staff are nice and helpful and breakfast is okay too. No AC inside, we left our window open overnight , felt warm. Outside has beautiful resort by the beach and a pool. Room is small for 3 people.

2025-09-12 • via Nuitee
W
Walter • couple • be
6
Pros:

De vriendelijkheid en het ontbijt was prima

Cons:

De locatie en het onderhoud rond het hotel!

2025-09-09 • via Nuitee
C
Chiril • solo_traveller • it
2
Comoda la posizione ma un po’ vechiotto
Pros:

Parcheggio ampio, posizione, personale cordiale

Cons:

Stanze molto molto vecchie quasi cascano a pezzi

2025-09-06 • via Nuitee
N
Nancy
6
Pros:

Good for a short period of time.

2025-09-05 • via Nuitee
N
Nancy
6
Pros:

The hotel is convenience for one to two days but the front staffs is not friendly at all. The breakfast is good specially the coffee but the dinning restaurant needs to change the chefs. The room locker needs to be changed. Overall it’s good for a short period of time. However, the view is spectacular. Thank you.

2025-09-05 • via Nuitee
G
Giorgio • couple • it
6
Suggiciente nel complesso
Pros:

Posizione vicina alla zona di interesse.

Cons:

Le camere sono arredate con mobili vecchi e andrebbero rinfrescate le pareti dove erano evidenti i segni di “ battaglie “ con le zanzare

2025-09-03 • via Nuitee
B
Brittany • partner
6
Pros:

Property looks like it use to be an old beautiful grand hotel that was forgotten about. One of the pools is green and trashed and not used. The restaurant is not the greatest food. The second pool is a $10fee and you have to wear a swim cap to use.
The beds were not very comfortable.
There was mold in the bathroom
And you can head everything.

The view is beautiful

2025-09-03 • via Nuitee
A
Ann
8
Pros:

Convenient. Breakfast was good

2025-09-02 • via Nuitee
• solo_traveller • it
6
Pros:

La camera con vista mare è molto bella, ampia e luminosa. L'hotel è decentrato ma ha un piccolo giardino ben curato.

Cons:

L'hotel è molto lontano dal centro città (ero senza auto). Credevo che l'uso della piscina fosse incluso nel prezzo ma c'è da pagare un supplemento per accedervi.. Purtroppo ho trovato dei moscerini nel bagno.. Inoltre nonostante gli animali siano ammessi, c'è da pagare un supplemento extra e non ho potuto portare il mio cane nella sala per la colazione...

2025-09-02 • via Nuitee