Mercure Livingston Hotel

Hotels
•
Accor
7.6 (165 reviews)
Almondview, Livingston, Scotland, EH54 6QB , Livingston , GB
44-1506-431 222

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Facilities

Meeting rooms
Express check-out
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dated facilities
Poor room quality

Categories

Cleanliness
7.18
While some guests mentioned that the room was clean, there were also concerns about dated decor and an odor.
Service
8.65
Staff were frequently described as friendly and helpful, particularly at the restaurant and reception.
Location
8.19
Conveniently located for access to Edinburgh and local shopping centres.
Room Quality
7.14
Room quality varied; some found the rooms to be tired and outdated.
Amenities
6.67
Facilities were criticized as lacking, with some amenities no longer available.
Value for Money
7.63
Mixed feelings; some felt the hotel was overpriced considering the condition of the rooms.
Food and Beverage
7.68
General feedback indicated that the breakfast was good, but restaurant food was average to poor.
Overall Experience
7.65
Overall experience was satisfactory but hindered by issues with room quality and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:11

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access, a ballroom, and a vending machine for your convenience.

Dining Experience
Indulge in delicious meals at The Brasserie, a restaurant with a bar/lounge, or opt for 24-hour room service. Full breakfasts available daily for a fee.

Star-Rated Establishment
Official VisitScotland star rating, ensuring quality service.

For a seamless stay, take advantage of express check-out, dry cleaning/laundry services, and a 24-hour front desk. Plus, benefit from free onsite self-parking.

Explore nearby attractions like Livingston Designer Outlet and Almond Valley Heritage Trust. Book your stay at Mercure Livingston Hotel for a memorable experience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.6
Based on 165 reviews
Cleanliness: 7.18
Service: 8.65
Location: 8.19
Room Quality: 7.14
Amenities: 6.67
Value for Money: 7.63
Food and Beverage: 7.68
Overall Experience: 7.65
C
Colby • partner
10
Pros:

Great traveling advice from Anna during breakfast in the mornings. She was so nice and helpful. Great customer service definitely recommend.

2025-10-12 • via Nuitee
J
John
8
Pros:

Good Breakfast, evening meal not so good, had to send it back as it was not hot. Alternative meal provided which was good.
Nikki at front desk was super, nice welcome and information given.

2025-10-12 • via Nuitee
M
Matthew
8
Pros:

Really good stay.

2025-10-06 • via Nuitee
J
John
4
Pros:

No hot water couldnt get shower to go out complained twice. Got hot water hours later then No shower gel by this point we had gave up. Asked for some ice told no at bar . Went to reception got shannon who got me bucket with ice and apologised. tbh Shannon only one in hotel with any customer service skills very efficient well
mannered girl. Usually use premier inn honestly wasnt worth the money

2025-10-05 • via Nuitee
A
allan
4
Pros:

We’ve stayed here on many occasions but this time was very disappointing. Wi-Fi was hopeless and the receptionist said I could use

2025-10-04 • via Nuitee
J
James
6
Functional hotel. Clean and good price
Pros:

Tired hotel useful for shopping centre and restaurants

2025-10-03 • via Nuitee
M
Michael
2
Pros:

Do not risk staying here: our first room was tiny, dark, noisy, and only fit for a budget listing. It was linked to another guest’s room with paper-thin walls, so we could hear everything. After complaining, we were moved to a proper room—raising the question why we weren’t given it from the start. Staff refused a later checkout despite our disrupted stay. Décor was dated, facilities advertised (spa/pool) no longer exist, and the whole place felt more like a motel or hostel than a Mercure.

2025-09-28 • via Nuitee
A
Anna
8
Pros:

Clean and good food

2025-09-28 • via Nuitee
K
Kirstie
6
Last minute night away
Pros:

Just a short walk from the local shopping centres.

Free parking at hotel

Room tired looking with threadbare carpets. Only one bedside table.

On the plus the bed was comfortable, bath & shower were fine and we had a delicious help yourself breakfast.

2025-09-28 • via Nuitee
R
Richard
8
Pros:

Standard but nothing special chain hotel
Breakfast pretty average - as usual in chain hotels you get rubber fried eggs and dried bacon

2025-09-26 • via Nuitee
W
WAYNE
6
Pros:

The hotel needs money spent on it as it is very tired.

2025-09-25 • via Nuitee
K
Krystian
8
Pros:

It is ok to stay there, no fireworks. Really nice and helpful staff

2025-09-23 • via Nuitee
C
Cynthia • family
8
Pros:

Very friendly great breakfast !

2025-09-17 • via Nuitee
G
Glenys
8
Pros:

A usual venue when visiting family. Carpet was in poor condition.

2025-09-15 • via Nuitee
A
Averil
10
Pros:

Fantastic service especially from Rebecca at reception. We travelled very far and she was able to get our rooms ready for us so that we could enjoy Edinburgh! Excellent service and was very happy with our stay. Many thanks

2025-09-15 • via Nuitee
M
Maureen
6
Overnight stay
Pros:

The mattress on the bed was too firm and uncomfortable. Did not get a good sleep. The food in the restaurant wasn't very good.

2025-09-14 • via Nuitee
S
Stanley
10
My first visit to Mercure hotel in Livingston ,
Pros:

Staff members very good made welcome from start , parking good restaurant staff very nice and friendly people

2025-09-14 • via Nuitee
M
Matthew
2
Pros:

Dreadful property, with everything dated. AVOID

2025-09-13 • via Nuitee
E
Elaine • family_with_children
2
Pros:

The shopping centre

2025-09-12 • via Nuitee
M
Michael
8
Easy access to Edinburgh.
Pros:

I have stayed here before. Very convenient for either Glasgow or Edinburgh. Easy and secure parking. Friendly reception staff. Large room with bath tub. Restaurant for breakfast and dinner. Will stay again.

2025-09-11 • via Nuitee