Hilton Garden Inn Saratoga Springs

Hotels
•
Hilton Garden Inn
8 (329 reviews)
125 South Broadway , Saratoga Springs , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room condition

Categories

Cleanliness
7.75
Multiple reviews mentioned issues with cleanliness, including dirty bathrooms and stained linens.
Service
8.75
Staff was generally described as friendly and accommodating.
Location
9.25
The hotel is well-located near attractions in Saratoga Springs.
Room Quality
7.25
Issues mentioned included room size and condition, with reports of stains and discomfort.
Amenities
7.75
Limited amenities were noted, including broken ice machines and cleanliness issues.
Value for Money
7.25
Many guests felt the price did not match the quality experienced.
Food and Beverage
7.75
The absence of food service options was noted, impacting dining experience.
Overall Experience
8.25
General satisfaction with location and friendly service, despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:52

Property Description

Luxurious Accommodations

The Hilton Garden Inn Saratoga Springs, nestled in the Adirondack Mountains, offers well-appointed rooms with modern amenities like microwaves, Keurig coffee makers, and refrigerators. Enjoy complimentary Wi-Fi throughout your stay.

Top-Notch Amenities

Indulge in the convenience of an on-site restaurant serving breakfast and room service, a 24-hour business center, an indoor swimming pool, and a cozy lobby lounge. Everything you need for a comfortable stay is right at your fingertips.

Prime Location

Explore the vibrant surroundings with numerous dining options, golf courses, and outdoor activities nearby. Don't forget to visit the historic city center and Canfield Casino just a short distance away.

Book your stay at the Hilton Garden Inn Saratoga Springs now for a delightful and memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 329 reviews
Cleanliness: 7.75
Service: 8.75
Location: 9.25
Room Quality: 7.25
Amenities: 7.75
Value for Money: 7.25
Food and Beverage: 7.75
Overall Experience: 8.25
K
KATARZYNA • family_with_children • us
1
Horrible
Pros:

It was so cold in the room

Cons:

Size of the room

2026-01-20 • via Nuitee
M
Melissa • couple • us
2
2026-01-19 • via Nuitee
M
Mary Lou • solo_traveller • us
8
Pros:

Roseanne at the reception desk did a wonderful job to make sure all my concerns were addressed

2026-01-19 • via Nuitee
V
Victor • extended_group • us
9
Excellent service for a reasonable price
2026-01-18 • via Nuitee
N
Nardi • couple • us
1
JUST HORRIBLE! HILTON SHOULD BE ASSHAMED!
Pros:

Only positive was the Location.

Cons:

Our room had wallpaper hanging off the wall. Very dingy room. Very disappointing for a Hilton. The next day we went down for breakfast and the so called hot breakfast was not hot, the eggs were hardened and wasn't edible. We had a stale bagel and a piece of burnt bacon. They changed our room. We were told it would be to a suite, but it wasn't. And the bathroom sink had NO HOT WATER. Had to take my makeup off with cold water! Horrible experience. We were warm and tried to turn on the air but it kept getting hotter, later found out there's NO DUAL heat/air in the system. Worse hotel we ever stayed at.

2026-01-06 • via Nuitee
S
Stephen • couple • us
7
Pros:

Nice place. A little dated. Needs an upgrade in the room.

2026-01-05 • via Nuitee
K
Kim • extended_group • us
8
2025-12-26 • via Nuitee
T
Tammy • solo_traveller • us
10
Very accommodating and pleasant. Will stay there again. Great location.
Pros:

Very well located and friendly staff

2025-12-13 • via Nuitee
H
Holger • solo_traveller • us
8
2025-12-03 • via Nuitee
K
Kelli • couple • us
10
2025-10-25 • via Nuitee
J
Jennifer and Michael • couple • us
5
2 OK nights
Pros:

Pros - friendly staff at check in and good location.

Cons:

For $576 for 2 nights, I expected better. Carpet was stained and ripped, tub clogged, minor hole in the wall. It was gross! I wouldn’t walk barefoot. For what I paid, I expected better. Upon checkout, we weren’t even asked how our stay was.

2025-10-19 • via Nuitee
D
Dana
6
Pros:

Opted for a digital key, still had to go through the check in process for some reason. Many of the doors to the rooms were very scuffed and need paint.

Got to the room, and it wasn't the same as we reserved online which should have accommodated 3 people. Was offered either an air mattress (!!) or a new room. Was moved to a new room, opened the door, and it was an occupied room with someone else's stuff in it! Thankfully they were not there, but it could have been a very bad situation if they were. Was moved a third time to a new room, which was unoccupied, but not the same type of room was reserved. Was given complimentary breakfasts for all guests (3).

Housekeeping knocked on our door at 9am, waking one of our guests. I was surprised they did that since it was our check out day and we had not checked out yet.

The breakfast was not great, the oiliest omelette I have ever had and I was thankful we didn't actually pay for it. I will be reaching out for some compensation for paying for a larger, better room and not getting it and just the overall hassle of having to move rooms three times.

2025-10-06 • via Nuitee
C
Carolyn
10
Pros:

The staff was so friendly and helpful! Above and beyond!

2025-10-05 • via Nuitee
C
Charlene • couple • us
10
Perfect Spot for A Saratoga Visit
Pros:

Location was perfect to all the experiences we wanted to see on our first visit to Saratoga Springs.

Cons:

Everything was great. Friendly staff, clean , comfortable room, coffee always available.

2025-10-03 • via Nuitee
C
C • friends
6
Pros:

This is an ok place to stay. We went to a concert and just needed to sleep after so we stayed one night before hitting the road. Staff didn't provide us with usual information (location of elevator, wifi, room number and location). Things we could figure for ourselves but just was odd as it wasn't the usual ive gotten from other places.

The room was average. Some outlets didn't work. Some areas had dust/grime/build up. The shower water pressure was good but the bathroom (and whole room actually) could use an update.

The TV remote was worn and had tape around it. Just little nuances. Overall if we had to stay here again we might, but it wouldn't be our first choice

2025-10-03 • via Nuitee
B
Brendan • couple • us
8
2025-09-30 • via Nuitee
T
Thomas
4
Pros:

I reserved a King bed. Was booked into a 2 double room. Did not have time to complain. Made the stay for my wife and

2025-09-22 • via Nuitee
T
Tammy • partner
8
Pros:

The only issues we had were the terrible bumpy pillows. None of the ice machines were working and we had to go to desk each time. Would stay again.

2025-09-17 • via Nuitee
T
TIMOTHY
8
Pros:

The premium room I stayed in was nice except for the large stains on the rugs in multiple areas. Not very premium.

2025-09-15 • via Nuitee
S
Shiromanie
8
Pros:

Ibwished the bathroom in my room was cleaner. The tub was dirty with stains.

2025-09-15 • via Nuitee