Hilton Garden Inn Washington DC Downtown

Hotels
•
Hilton Garden Inn
8 (2000 reviews)
815 14th Street Northwest , Washington , us

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Children allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Cost of parking

Categories

Cleanliness
7.5
There was a mention of a strong smell coming from the bathroom vent, which affected the overall perception.
Service
8.5
Staff was described as friendly and helpful, with specific praise for individual team members.
Location
9
Many reviews highly praised the central location, close to key attractions.
Room Quality
7.5
Mixed feelings due to issues like noise from duvets and smell; however, comfort was appreciated.
Amenities
8
Amenities like breakfast and EV charging were mentioned positively, but limited options noted.
Value for Money
8
Guests felt overall it was good value, but parking costs impacted this sentiment.
Food and Beverage
7.5
Restaurant availability and quality were criticized, affecting the rating.
Overall Experience
8
Overall met expectations despite some issues, reflecting a balanced satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:59

Property Description

Prime Location
Located just 3 blocks from the White House and 1.6 km from the National Mall, Hilton Garden Inn Washington DC Downtown offers the perfect base for exploring Washington, D.C.

Comfortable Accommodations
Each guest room features a 32-inch flat-screen TV, microwave, refrigerator, and coffee maker, ensuring a comfortable stay for every guest.

Convenient Amenities
Enjoy American cuisine at The Third Rail Restaurant, take advantage of the 24-hour Pavilion Pantry, relax in the fitness center and indoor pool, and utilize the business center and dry cleaning services during your stay.

Experience the best of Washington, D.C. at Hilton Garden Inn - book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 56 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for US$25 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2000 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
J
Jalen • couple • us
10
2026-04-17 • via Nuitee
A
andrew • extended_group • us
10
2026-04-14 • via Nuitee
L
Linda • family_with_children • us
10
Great!
Pros:

Clean room and plenty of towels provided every day. Comfortable pillows. Air conditioning worked well. Location was walking distance to attractions.

2026-04-13 • via Nuitee
J
Jodie • solo_traveller • us
10
2026-04-13 • via Nuitee
T
Tarczynski • solo_traveller • pl
6
Pros:

Lokalizacja

Cons:

Cena

2026-04-13 • via Nuitee
T
Tasha • couple • us
10
Top tier
Pros:

Customer service

Cons:

Parking

2026-04-10 • via Nuitee
K
kathryn • family_with_children • us
6
The hotel staff was friendly, it has an okay restaurant, it was clean and affordable.
Pros:

The rooms and restaurant were very clean. It is a kid friendly hotel. Loved the Easter bunny and eggs for the kids on Easter. The workers were always helpful.

Cons:

Too expensive to valet park, I would park in the lot next to it if I come again. The water leaked a lot out of the shower, so much it went into the room area even with towels on the floor. The AC unit was extremely loud. We didn’t get our room cleaned the one day even though we were out all day and we didn’t have the do not disturb sign up.

2026-04-10 • via Nuitee
A
April Bernadette • couple • us
6
It was decent.
Pros:

The location was great. Walking distance to most tourist attractions.

Cons:

How the front desk is unfriendly, didn’t even smile. Stated booked with a city view, they gave us a view of the back of building or just windows from the other side of a hotel. Requested for any upgrade, didn’t get a response.

2026-04-09 • via Nuitee
M
Mark • family_with_children • us
9
Outstanding location. Clean. Great tourist locations within short walk.
Pros:

Almost everything. No complaints.

Cons:

Nothing really.

2026-04-08 • via Nuitee
B
Barney • family_with_children • us
9
Great location and comfy beds for a DC stay.
Pros:

Great property and location. Clean room. Very comfortable beds. Options for food on site.

Cons:

I feel like most hotels have front staff that go above and beyond to make you feel welcome. That wasn’t the case here. They were alright. Not rude. Just not very warm and welcoming. Didn’t look us in the eyes. Didn’t speak to us until we spoke to them. We didn’t have a hairdryer. We asked 2 times for one, and it never came even though it was listed on their amenities. Just little things that could have been better.

2026-04-07 • via Nuitee
B
Brian • family_with_children • us
7
2026-04-06 • via Nuitee
A
Allison • extended_group • us
10
2026-04-03 • via Nuitee
L
Levon • couple • rs
9
2026-04-02 • via Nuitee
S
salem • solo_traveller • ae
5
Cons:

Construction work in the street in front of the hotel resulted to noise and cutting water for six Hours

2026-03-30 • via Nuitee
N
Natasha • family_with_children • us
5
2026-03-28 • via Nuitee
E
Evan • couple • us
9
Excellent Value if you want to stay in D.C.
Pros:

Room was very comfortable - Location was perfect to walk to the Mall

2026-03-23 • via Nuitee
N
Nicholas • extended_group • us
6
Pros:

Location was ok

Cons:

Poor checking experience. The guy who checked us in was clueless. Put us in a room much smaller and a different layout than we booked. I opened the door and immediately closed it and went back to the desk to get the room I actually booked. He didnt apologize for the mistake. Very poor experience.

2026-03-22 • via Nuitee
K
Kelly • family_with_children • us
1
Don’t waste your money.
Pros:

It was central.

Cons:

Terrible experience. We were there for one night, thankfully not more. Not only was there loud construction in front of the building, the overnight staff talked loudly out in front of the building keeping us up most of the night. Extremely inconsiderate and rude. Then, bright and early at 8am, construction started again.

2026-03-21 • via Nuitee
M
MILDRED • family_with_children • us
7
Cons:

Construction at the street( in front of room) begun early morning and late night. 👎👎👎. They charged for water bottles. Carpet in the whole hotel look old.

2026-03-21 • via Nuitee
P
Page • couple • us
10
2026-03-19 • via Nuitee